• Title/Summary/Keyword: 팀웍

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Relationship between Self-leadership and Teamwork in Cooperative Learning of Capstone Design (종합설계과목의 협동학습에서 셀프 리더십과 팀웍간의 관계)

  • Ahn, Jeong-Ho;Lim, Jee-Young
    • Journal of Engineering Education Research
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    • v.11 no.4
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    • pp.109-114
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    • 2008
  • The purpose of this study was to investigate the relationship between self-leadership and teamwork in cooperative learning of capstone design. The results showed significant relationship between self-leadership and teamwork, with high self-leadership group obtaining higher teamwork scores than low self-leadership group. The results of stepwise analysis suggested that cognitive-oriented strategies, including cooperating more pleasant and enjoyable features into a given task, focusing on the task's inherently rewarding aspects, and focusing thoughts on positive aspects of the task, were the best predictors of overall teamwork. Therefore, it would be useful to provide the engineering students with the opportunities to develop their cognitive-oriented self-leadership strategies.

A Study on Effects of Foreign Cabin Attendants' Assignment on Teamwork, Team Satisfaction, and Job Performance of Korean Cabin Attendants (외국인 승무원의 팀 배속이 한국인 승무원과의 팀웍, 팀만족, 직무성과에 미치는 영향 - K항공사를 중심으로)

  • Kim, Su-Jin;Jin, Chang-Ok
    • 한국항공운항학회:학술대회논문집
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    • 2016.05a
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    • pp.68-72
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    • 2016
  • 본 연구는 외국인 승무원의 팀 배속이 한국승무원과의 팀웍, 팀만족, 직무성과에 미치는 영향을 밝힘으로써 효율적인 외국인 승무원 관리방안을 모색하고 나아가 한국인 및 외국인 객실승무원의 단합된 팀웍으로 최상의 고객서비스를 제공하는 데 그 목적이 있다. 본 연구는 문헌연구와 실증연구를 바탕으로 진행하였으며 외국인 승무원의 팀 배속이 한국승무원과의 팀웍, 팀만족도, 직무성과에 미치는 영향 관계를 규명하였다. 설문은 K항공사 객실승무원을 대상으로 496부를 설문 조사하였으며 자료를 수집하고 분석한 결과, 외국인 승무원의 팀 배속이 한국승무원과의 팀웍, 팀만족, 직무성과에 긍정적인 영향을 미치는 것으로 나타났다.

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A Study of the Effects of the Self-Emotional Ability and Social-Emotional Ability on the Teamwork Capability of the Airline Flight Attendants (항공사 객실승무원의 개인적 감성능력과 상회적 감성능력이 팀웍역량에 미치는 영향에 관한 연구)

  • Chung, Min-Joo;Chang, Dae-Sung
    • Journal of Advanced Navigation Technology
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    • v.16 no.2
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    • pp.318-329
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    • 2012
  • Flight attendants are the most important people which decides customer's satisfaction and service quality toward the airline service. Nowadays the service employees' emotional ability over self and others are considered to be a important service competence. And flight attendants' job performance are achieved in their team system. The purpose of this study is to examine how the service employees' emotional awareness and management abilities can affect their teamwork capability. This study was conducted through literature and empirical methods, and collected questionnaire was analyzed employing SPSS version 15.0 statistics package and AMOS 17.0. The result of this study was found that flight attendants who have high self-emotional ability and social-emotional ability show higher teamwork capability in their flights. It is meaningful because it expanded the range of the researches about the emotional ability and proposed new substructure of researches on the service human resources.

Relationship in Teamwork, JobSatisfaction and Organizational Commitment according to the Type of Self-leadership: Deluxe Hotel' s Wine & Dining (셀프리더십의 유형에 따른 튐웍, 직무만족 및 조직몰입과의 관계에 관한 연구: 특급호텔 Wine & Dining 을 중심으로)

  • Kim, Yeon-Sun
    • The Journal of the Korea Contents Association
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    • v.9 no.7
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    • pp.352-360
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    • 2009
  • This study is to find out influences of self-leadership on team-work, job satisfaction and organizational commitment. To research and analyze, from October 1st to 25th in 2008, the questionary distributed 420 working employees in wine & dining five star hotel in Seoul, then used for data analysis 356. The results come up with; First, behavior-focused strategies and natural reward strategies positively had significant team-work, and also team-work highly had significant job satisfaction and organizational commitment. Second, there was not showed up any significant relationship between constructive thought pattern strategies and team-work. The implication of this study is that if hotels provided self-leadership training programs to employees working at wine & dining, those would have increase self-leadership, positively effect employee satisfaction and organizational commitment. Ultimately it will bring positive effect customer satisfaction as well.