• Title/Summary/Keyword: 탐방객 서비스

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Visitors' Behavioral Characteristics and Attitudes to the Use and Managerial Attributes in Hallasan National Park, Korea (한라산국립공원에서의 탐방객 이용행태와 이용.관리속성에 대한 태도)

  • Yoo, Ki-Joon;Baek, Jae-Bong;Kim, Sun-Hee
    • Korean Journal of Environment and Ecology
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    • v.21 no.2
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    • pp.126-133
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    • 2007
  • This study was designed to provide basic visiter information for establishing effective park management strategies. A questionnaire survey was at major entry points in Hallasan National Park(Eorimok and Youngsil). 237 random samples among the visitors on the way back home from their visit were chosen to represent general visitor population. As for the results, visitors' recreational satisfaction level with the area was relatively high. The majority of the visitors were satisfied with 20 uses and management related attributes provided by Hallasan National Park system. However, considering lack of sense of hygienic sanitary facilities, consequential deterioration of natural and cultural resources, and entrance fees as well as other costs, there needs to be a managerial priority on visiter service.

The Impact of Natural Parks' Servicescapes on Perceived Value, Satisfaction, and Behavior Intention - Focus on Palgong Provincial Park - (자연공원의 서비스스케이프가 탐방객의 지각된 가치, 만족, 행동의도에 미치는 영향 - 팔공산도립공원을 중심으로 -)

  • Kim, Bomi;Lee, Juhee
    • The Journal of the Korean Institute of Forest Recreation
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    • v.22 no.4
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    • pp.83-94
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    • 2018
  • The present study applies the servicescape concept in the domain of Natural Parks to examine the impact of a natural park's servicescape on visitors' perceived value, overall satisfaction, and behavior intention. The study's findings suggest that the components of Natural Parks' servicescape can be evaluated based on three factors; including facilities, convenience, and comfort, accessibility to the park, and facilities inside the park, such as parking lots, bathrooms, and resting areas, in addition to other facilities. The results also revealed that if visitors had a favorable impression of the park facilities, they would have a favorable impression on the value of the intangible experiences, and general satisfaction and behavior intentions would be positive. Particularly, visitors perceive time in the course of a visit to be valuable, which in turn influences the comfort servicescape factor, which suggests the importance of continuous effort from Natural Park management to ensure a clean and pleasant environment. The present study is the first time the concept of servicescape has been applied in the domain of Natural Parks. Follow-up studies are required to improve the reliability and generalization of the research results.

Ecosystem services provision through the ecosystem property reconstitution around the Seocheon (서천 일대의 생태자산 재구성을 통한 생태계서비스 제공)

  • Jung, Pilmo;Seo, Jongcheol
    • Journal of the Korean association of regional geographers
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    • v.20 no.2
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    • pp.189-205
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    • 2014
  • Most local governments make an attempt to attract tourists through the large-scale development projects or regional festival events. But, its possibility of success is actually low, so they must take care of ecotourism industry which has higher efficiency in comparison with investing expense. Seocheon area couldn't be focused greatly in spite of the excellent ecological and cultural resources. However, there are lots of possibilities to be a new center of ecotourism because of newly opened National Institute of Ecology and National Marine Biology Resource Institute. Therefore, the purposes of this thesis are to analyze several eco-cultural property all over Seocheon, introduce ecotourism, a main function of ecosystem services, and develop the program satisfying 3 elements of ecotourism; natural environment, visitors and residents. In Seocheon located in where the sea meets the river, ecological property could be reorganized into 4 areas in relation to existing famous tourist attractions. As a measure to let visitors stay, we induced them to lodge in the region through the field work. To realize slow life, we designed it so that they can enjoy each landscape slowly. we also suggested the program which can guide visitors onto the vicinity of habitat for migratory birds at the mouth of Geumgang River and Seocheon foreshore nominated as Ramsar wetlands by focusing on National Institute of Ecology and National Marine Biology Resource Institute which will be the Mecca of ecology research. Through this research, there will be an opportunity to satisfy visitors of Seocheon and enrich local residents' lives.

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An Application of Ubiquitous Information Technology for Integrated Management of National Park (국립공원 통합관리를 위한 유비쿼터스 정보기술 활용방안)

  • Bae, Min-Ki
    • Journal of the Korean Association of Geographic Information Studies
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    • v.10 no.3
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    • pp.134-148
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    • 2007
  • There is not enough knowledge on how to use, build, and apply ubiquitous technologies such as the ubiquitous sensor network, GIS, statistic analysis system, mobile GPS system etc. Also there are other questions such as, how should the knowledge information resources be managed and web decision making system developed for national park management. The purpose of this study is to propose a framework for the national park integrated management system based on ubiquitous information technology. This study will include followings: 1) this study explores what ubiquitous information technologies are needed for national park management, 2) this study proposes building strategies about the spatial and attribute database using ubiquitous information technologies, and links methods among geographic information system, analysis program, sensor network, etc. The results of this study will contribute towards deciding a direction for national park policy in preparation for the ubiquitous computing oriented society.

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Effects of Determinants and Persuasion on the Willingness-to-Pay of the Cultural and Heritage Assets' Admission Fee within the National Parks (문화재관람료의 지불의사에 미치는 결정요인 및 설득효과)

  • Park, Joung-Koo
    • Journal of the Korean Institute of Landscape Architecture
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    • v.36 no.4
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    • pp.100-110
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    • 2008
  • The purposes of the study were to analyze the effects of determinants and persuasive messages on the willingness-to-pay cultural & heritage assets' admission fees. Recently visitors have responded to a nationwide boycott of the fees within national parks due to feelings of disapproval and resentment. Data were collected through onsite surveys of 302 visitors in the Mt. Gyeryong National Park. Regression analysis and two-way ANOVA were employed to obtain the results. The results indicate that credit card payment was the most prominent predictor of willingness-to-pay at the .05 level. The second highest coefficient was obtained in the condition levying of admission fees and parking fees at the same time, providing temple interpretive services, followed by free days for everyone on special days each month. In addition, the most persuasive message was the descriptive content, which stated that fees were profoundly committed to the protection of the cultural heritage for future generations. As a result, it is effective to continually persuade visitors to use posters or reminders that stress the preservation of cultural assets at the entrance gate.

The Effects of Visitor's Service Quality Affecting Visitor's Satisfaction in National Parks (국립공원(國立公園)의 탐방(探訪)서비스 질(質)이 탐방만족도(探訪滿足度)에 미치는 영향(影響))

  • Lee, Ju-Hee;Bae, Min-Ki
    • Journal of Korean Society of Forest Science
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    • v.95 no.1
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    • pp.113-123
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    • 2006
  • The purpose of this paper was to identify the effects of visitor's service quality affecting visitor's satisfaction in national parks(NPs). After reviewing the literature, this research selected and developed the indicators of visitor's service (VS) and have formulated the hypothesis of this research. This research had obtained data through a questionnaire, which surveyed 4,423 visitors at 8 NPs in 2005. We have analyzed the data using descriptive statistical methods, factor analysis, Pearson's correlation analysis, and multiple linear regression method. We found that 1) the results of factor analysis, the five factors of visitor's service (FVSs) i.e., assurance, reliability, empathy, tangibles, responsiveness have extracted. 2) in bivariate analysis, the positive relationships between user's satisfaction and FVSs are fairly low but statistically significant. The higher the value of the five factors of VS the higher the degree of user's satisfaction, 3) in multiple regression analysis, FVSs have been statistically significant at one percent level, and 4) the relative contribution of the assurance of VS on user's satisfaction have been determined to have respectively 2.85 times more important than that of the empathy of VS. The research results suggest that the management of natural resources, cultural resources, and park facilities in national park was the most important factor to increase visitor's satisfaction.

ZMET-based Participation Motivation Analysis of Chinese Tourists's Floral Arrangement Courses Visit to Korea (ZMET을 활용한 방한 중국인 관광객의 꽃꽂이교육 관광콘텐츠 참여동기 연구)

  • Cui, Ru-Ru;Kim, Young-Jae
    • The Journal of the Korea Contents Association
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    • v.19 no.3
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    • pp.223-235
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    • 2019
  • In order to develop the marketing strategy of Korean floral arrangement courses for chinese tourists, this study aimed at gaining their participation motivation with application of the ZMET (Zaltman metaphor-elicitation technique). According to the results, 18 constructs ('a sense of accomplishment', 'Korean culture visit', 'teacher's high-quality service', 'professionalism', 'to be together', 'communication with others', 'joint pleasure', 'better than China', 'not available in China', 'healing', 'the feeling of happiness and love', 'easy access to art', 'wonderful life shot', 'beautiful interior', 'special design', 'expectation', 'close to nature', and 'nice daily-life decoration') were derived and 4 main constructs ('a sense of accomplishment', 'Korean culture visit', 'teacher's high-quality service', and 'professionalism') of the consensus map were analyzed. Therefore, the Korean floral arrangement courses for chinese tourists should open an adjustable level of difficulty of curriculum, offer an opportunity to experience other Korean culture and increase florist's abilities from various aspects.

A Study on the Satisfaction and Intention to Re-participation of Participants in National Park Exploration Programs - Focusing on '2019 National Park Spring Week Program - (국립공원 탐방프로그램 참가자 만족도 및 재참여의향에 관한 연구 - 2019년 국립공원 봄 주간 프로그램을 중심으로 -)

  • Sim, Kyu-Won;Jang, Jin
    • Korean Journal of Environment and Ecology
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    • v.33 no.4
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    • pp.481-492
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    • 2019
  • The Korean Ministry of Culture, Sports and Tourism has held "Travel Week" since 2014 to encourage the people to take a vacation and disperse the seasonal tourism demand that is concentrated in summer in Korea. As part of the program, the Korea National Park Service has also operated the participatory lowland exploration program that offers nature-themed attractions and enjoyment in national parks across the country during the "Travel Week" since 2018. The purpose of this study was to investigate the satisfaction with the program and intention to participate again of participants in the "National Park Spring Week Program" which is held in national parks during the "Travel Week." We conducted a self-report survey of 1,281 participants in the "2019 National Park Spring Week Program" held in 18 national parks across the country. The analysis of responses on the difference in the participants' satisfaction and intention to participate again according to the awareness in advance of the "2019 National Park Spring Week Program" showed that the average satisfaction and intentional to participate again of those who were aware of the program before visiting national parks were statistically significantly higher than those who were not. As for the type of national parks, those who participated in "maritime and coastal national parks" and "historical national parks" showed the statistically significantly higher satisfaction and intention to participate again than those who participated in "urban national parks." As for the type of the programs, those who participated in "cultural performance" and "exploration experience" showed the statistically significantly higher satisfaction than those who participated in "exhibition," "PR booth," and "campaign." Those who participated in "cultural performance" and "exploration experience" showed the statistically significantly higher intention to participate again than those who participated in "exhibition" and "PR booth." This study is expected to provide basic data for establishing a policy to improve exploration services in response to the increasing number of visitors to national parks in spring and fall as well as the peak season of summer.

A Study about the Presumed Economic Value of Miscanthus Landscape Conservation - Miscanthus Colonies in Youngnam Province - (억새경관보전의 경제적 가치 추정에 대한 연구 - 영남지역 대규모 억새군락을 대상으로 -)

  • Park, Seul-gi;Lee, Sang-Cheol;Kang, Gi-lae;Choi, Song-Hyun
    • Journal of the Korean Institute of Landscape Architecture
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    • v.44 no.4
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    • pp.1-13
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    • 2016
  • To detail a picture of the economic value of Miscanthus landscape conservation in terms of cultural services aspects of Ecosystem Services, Sunghaksan(Mt.), Hwawangsan(Mt.) and Jaeyaksan(Mt.), which are known for their Miscanthus colonies, were chosen as survey sites. After examining the willingness to pay for the value of Miscanthus landscape conservation by targeting of visitors each study area, the economic value of Miscanthus landscape conservation per capita aspects was evaluated using Contingent Valuation Methods(CVM) from the collected willingness to pay for economic value of Miscanthus scenery by site. After using the target Chi-square test to analyze the differences among each site, the correlation between specific variables was investigated. Willingness to pay for the Miscanthus landscape conservation was found to increase as the respondents' income became higher. The more environmental conservation efforts were being made in their daily life, the higher willingness to pay was for Miscanthus landscape conservation. Likewise in other studies, the higher the bid was, the less willingness to pay was. The per capita assessment of the Miscanthus landscape value of the logit models in the dual estimated using the factor extracted with each of the injected variable bounds was estimated for Seunghaksan (\38,277), Hwawangsan(\38,648), and Jaeyaksan(\48,891). The average of the three sites was estimated to be \38,679. Assessment of the economic value of these Miscanthus landscape sites saw high willingness to pay by visitors when compared to the current market price inflation, such as watching movies or amusement park admission, which could mean that visitors recognize the value of ecosystem services from nature in evaluating the Miscanthus landscape.

Location-based Services to Support Using Mobile Android Hiking Application "배낭메Go" (위치정보검색 기반의 '배낭메Go' Application 개발에 관한 연구)

  • Park, Sang Hyun;Kim, Kyung Hoon;Sim, Seung Bo;Park, Se Hee;Moon, Songchul
    • Journal of Service Research and Studies
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    • v.2 no.2
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    • pp.81-90
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    • 2012
  • Hardware technology will be widen the area of involvement. If the smart phone capabilities by the pc, PC-free areas will have much higher utilization of smartphones. even subway or bus. and You also enjoy the game and information that you want to connect to the Internet. Because of the advantages of these smartphones, the world market has become more spread by the phone. In the recently, You need to boot your PC or notebook. In this project, using the GPS feature, and Android hiker safety and convenience applications for the purpose. Consumer-friendly via search for the mobile devices around the mountain and near by mountain. and we may be able to help the trail more easily research and develope that were using.

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