• Science of Emotion and Sensibility
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• v.10 no.2
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• pp.155-168
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• 2007

Social and psychological experiences in human-agent interactions are becoming more important than the task-oriented efficiency, as the influence of computer agents increases and human-agent interaction develops similarly with interpersonal interaction. Many previous studies aimed to increase social presence in human-agent interaction, in order to derive users' positive psychological experiences, by applying the factors of interpersonal communication to verbal and non-verbal communication of the agents. This study examined the effects of the exchanges of mutual self-disclosure, one of the most important communication acts in interpersonal communication, between users and interface agents. Users' attachment styles towards the perception of social presence, the evaluations toward the agents, user experiences, and the intentions for future interaction were also studied. The mediating role of social presence in dependent variables was, also, examined in this research. The results showed that exchanging self-disclosures with an agent increased the perceptions of social experience, friendly evaluations toward the agent, positive user experience, and the intentions for future interaction. Participants' attachment styles, also, affected the perceptions of the dependent variables. The effects of the exchanges of self-disclosure and participants' attachment styles were mediated by perceived social presence toward the agent. The findings of this study imply that the social and communicational aspects need to be considered in design of the agents seriously. The results also suggest that there may be differences in the psychological effects of agents on users according to the users' personality.

• Digital Contents
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• no.3 s.130
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• pp.114-120
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• 2004

바야흐로 국내 인터넷 이용 인구 3,000만명 시대를 눈앞에 두고 있다. 정보통신부의 2003년 하반기 정보화 실태조사에 따르면 국내 인터넷 이용인구는 2002년 12월 기준으로 2,922만명에 달한다. 특히 10대와 20대의 인터넷 이용률은 각각 94.8%와 94.5%에 이른다. 중 장년층의 인터넷 이용률도 꾸준히 증가하고 있다. 인터넷의 이용 용도는 주로 자료 및 정보 검색, 게임, 전자우편등이다. 오프라인 상에서도 존재했던 일상 생활의 일부가 온라인으로 변형돼 옮겨진 셈이다. 이처럼 개인 대 개인은 물론 개인 대 단체, 단체 대 단체간에 이뤄지는 전자우편, 메일링리스트, 메신저, 게시판등 온라인 상에서 발생하는 모든 형태의 의사소통을 가리켜 컴퓨터 매개 커뮤니케이션이라고 한다.

• Journal of Digital Convergence
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• v.19 no.8
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• pp.101-111
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• 2021

Irregular workers, which have recently caused various socio-economic issues and conflicts, generally have low loyalty to the organization and job satisfaction due to anxiety about employment. As a way to improve this, this study attempted to analyze the effect of organizational communication satisfaction of irregular workers on job satisfaction and organizational commitment. Among the 7th Human Capital Companies panel survey data, irregular workers survey data were collected and analyzed using the structural equation model analysis. The results were as follows: First, it was analyzed that organizational communication recognized by irregular workers had a positive(+) effect on job satisfaction and organizational commitment. Second, it was analyzed that job satisfaction had a positive(+) effect on organizational commitment. Third, it was analyzed that job satisfaction plays a mediating role in the relationship between communication satisfaction and organizational commitment. This study is significant in that it expanded the research subject to irregular workers from the existing service industry-oriented research, and that it included more diverse industries. The results of this study suggest that mission and vision sharing and communication activation system are needed to improve organizational effectiveness of irregular workers.

• English Language & Literature Teaching
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• v.13 no.3
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• pp.227-251
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• 2007

The development and use of computer mediated communications (CMC) as a tool for teaching and learning English has grown considerably in recent years. The purpose of this study is to investigate factors related to learners' participation, achievement, and satisfaction in EFL classes using web-based bulletin boards. The total number of 77 university students participated in this study. Three domains and eight independent variables investigated in this study were a learner-related domain (attitudes toward CMC, intrinsic motivation, extrinsic motivation, attitudes toward writing), an interaction-related domain (student-student interaction, teacher-student interaction), and an environmental domain (physical support and design of the web site). In order to determine interrelation of variables correlation analysis and multiple regression analysis were used. The results of this study showed that the factors predicting a learner's participation were instrumental motivation, attitudes toward writing, and teacher-student interaction. The factors explaining a learner's achievement were learner's participation and attitudes toward writing, and the factors predicting a learner's satisfaction were integrative motivation, student-student interaction, teacher-student interaction, physical support and learner's participation.

• Proceedings of the Korea Contents Association Conference
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• 2007.11a
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• pp.627-630
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• 2007

The goal of Catholic Religious web-site is to activate communion and evangelization which is the ultimate purpose of communication in the Catholic Church. Thus, the purpose of this paper is to present the type of on-line community which promotes active evangelical communication within the Religious community and between the Religious and the lay. In designing the web-site, the importance of CMC factors will be stressed.

• The Journal of the Korea Contents Association
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• v.22 no.3
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• pp.1-16
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• 2022

The current AI technology has been developing rapidly enough to realize or even exceed the level of abilities that only humans had in the past. In the near future, it is predicted that humans and AI will influence each other as members of the metaverse society. Therefore, this study emphasizes the importance of empathy as a core competency for humans to pursue happiness while maintaining the dignity of humans in the era when AI and humans will coexist in the metaverse. In this study, 'Digital Human Empathy Index (DHEI)' is developed that reflects the social nature of computer-mediated communication in the metaverse As a result, DHEI consisted of a total of 7 factors, which are Perspective Taking, Self/Other Awareness, Contextual Understanding of Systemic Barriers, Impact Assessment, Solidarity, Being Peaceful, and Anthropomorphism. This study is expected to contribute to setting the direction of future education by suggesting a new measure of empathy.

• The Journal of Society for e-Business Studies
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• v.16 no.2
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• pp.1-18
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• 2011

Context-aware computing aims to enable the on-line applications and services to be executed in a timely and automated manner. Many of such applications and services involve group-level interactions. For more smoothing communication within a community, specific group-level issues such as group dynamics must be considered. To do so, obtaining group-level contexts such as the role, conflict resolution and norms, are key ingredients to improve group performance. Since group context is not the same as a simple summation of individual context, as group is not just a simple set of individuals, awaring individual context is not sufficient for group-level communication support. However, context-aware computing research still has stressed more on individual context. This leads us to the motivation of searching for group context aware method. Hence, the of this paper is to propose a novel methodology which automatically recognizes group context. Especially, we focus on group conhesiveness in this paper just because group cohosiveness is one of the important variables to control the performance of group interaction. To verify the applicability of the proposed method, an empirical test has been conducted to compare the performance of the proposed methodology with that of conventional methods.

• Journal of Korea Multimedia Society
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• v.17 no.1
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• pp.77-93
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• 2014

Kinetic typography has been suggested to express emotions in computer-mediated communication (CMC) by empowering static texts with dynamic attributes, where conversations occur primarily in text-based forms. In this work, we investigate whether pre-defined kinetic typography effects are capable of delivering emotions, and further, which specific attributes of kinetic typography arouse such emotions. The results show that emotional response of users were corresponding to the emotions intended by experts, indicating that pre-defined kinetic typography is an applicable way to express emotions consistently in CMC. Also, results demonstrate some key attributes that derive certain levels of mood and energy respectively. Energy level turned out to be affected by the font size, transparency, direction of movement, amount of movement, velocity, and acceleration of the text, while mood level was influenced by the transparency, direction of movement, regularity in movement, and speed of the text.

• 한국경영정보학회:학술대회논문집
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• 2007.06a
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• pp.680-689
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• 2007

The objective of this paper is to contemplate a possible alternative to the examination, published as a research article in Information Systems Research(Sia et al. 2002), of the effects of communication cues, anonymity, and social presence on group polarization in computer-mediated communication(CMC) settings. Sia et al. introduced the concept of social presence to explain the effects of communication cues and anonymity on group polarization, but we believe that anonymity alone provides a clearer explanation of the results. This paper classifies levels of anonymity to provide possible explanations for Sia et a1. (2002)'s results and presents the results of a new experiment to confirm our explanation. We also want to emphasize that our comments are not intended to disparage the usefulness of social presence as a mediating variable to explain group polarization; our intention instead IS to encourage further investigation to better understand group polarization in CMC settings.

• Korean Management Science Review
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• v.28 no.1
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• pp.91-105
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• 2011

Among various types of creativity, team creativity has been always receiving attention from both practitioners and researchers because most of works are done in a team format in organizations. Therefore, it would be the best way for corporate performance to increase when team creativity is managed carefully to increase in a steadfast way. Though there are lots of ways to grow team creativity, this study explores the issue of increasing the team creativity by adopting CMC (computer-mediated communication) and exploration and exploitation, which were studied separately, but never analyzed together in the same research framework. Experiments to prove the validity of the research questions are based on ABM (Agent-Based Modeling) simulation. Netlogo language was adopted to build a prototype engine for the simulation engine. Experiment results revealed that in the short-term, both broad CMC mode with high exploration and exploitation, and local CMC mode with high exploration and exploitation result in higher team creativity than other types of combination. However, in the long run, broad CMC mode yields higher team creativity level than local CMC mode.