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http://dx.doi.org/10.5392/JKCA.2022.22.03.001

Digital Human Empathy Index (DHEI) for the Era of Human-AI Symbiosis  

Rhee, Hyunjung (중앙대학교 다빈치교양대학)
Publication Information
The Journal of the Korea Contents Association / v.22, no.3, 2022 , pp. 1-16 More about this Journal
Abstract
The current AI technology has been developing rapidly enough to realize or even exceed the level of abilities that only humans had in the past. In the near future, it is predicted that humans and AI will influence each other as members of the metaverse society. Therefore, this study emphasizes the importance of empathy as a core competency for humans to pursue happiness while maintaining the dignity of humans in the era when AI and humans will coexist in the metaverse. In this study, 'Digital Human Empathy Index (DHEI)' is developed that reflects the social nature of computer-mediated communication in the metaverse As a result, DHEI consisted of a total of 7 factors, which are Perspective Taking, Self/Other Awareness, Contextual Understanding of Systemic Barriers, Impact Assessment, Solidarity, Being Peaceful, and Anthropomorphism. This study is expected to contribute to setting the direction of future education by suggesting a new measure of empathy.
Keywords
Artificial Intelligence; Digital Humans Empathy Index; Empathy; Metaverse; Computer-mediated Communication;
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