• Title/Summary/Keyword: 컨설팅

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Effect of Consulting Firm's Organizational Effectiveness on Customer Orientation (컨설팅기업의 조직효과성이 고객지향성에 미치는 영향)

  • Eom, Mi-Sun;You, Yen-Yoo
    • Journal of Digital Convergence
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    • v.19 no.12
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    • pp.231-241
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    • 2021
  • The consulting industry is also growing as the use of management consulting increases as the importance of management strategies for the survival of companies due to rapid environmental changes is highlighted. As a result, competition among consulting firms is intensifying, and securing competitiveness is essential. This study tried to confirm the method of securing competitiveness of consulting firms from the perspective of organizational competitiveness through organizational effectiveness. As the consulting service is a knowledge service field, an empirical analysis was conducted for consultants who performed it because professional human resources were a core technology. Exploratory factors, reliability analysis, and regression analysis were performed using SPSS 22.0. As a result of a study on the effect of consultants' organizational effectiveness on customer orientation, it was found that the consultant's organizational commitment and organizational performance had a significant effect. It was possible to confirm the importance of intrinsic motivation to secure the competitiveness of consulting firms in the changing environment. This presented practical implications for organizational management regarding the continuous growth of consulting firms.

A Study on Effect of Service Quality and Benefit of Business Consulting on Customer's Commitment (비즈니스 컨설팅 서비스의 품질과 편익이 고객과의 결속관계에 미치는 영향에 관한 연구)

  • Kang, Hyoung-Mo;Song, Gap-Ho;Gim, Gwang-Yong
    • 한국IT서비스학회:학술대회논문집
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    • 2007.11a
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    • pp.587-594
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    • 2007
  • 컨설팅 조직이나 개인은 그들의 전문성을 바탕으로 사업을 영위하고 발전시켜 나가야 하는 영리적 목적을 띄고 있다. 따라서, 그들이 제공하는 컨설팅은 전문서비스로서의 상품적 가치가 있어야 하며, 고객은 이들이 제공하는 컨설팅에 대한 대가를 지불하여야 한다. 전문적 서비스라는 측면에서 컨설팅의 가치란 기업이 기대하는 이익이나 혜택, 서비스 품질과 그 서비스를 얻기 위해 지불하는 희생(비용과 시간)간의 상쇄효과로 설명할 수 있다. 본 연구에서는 이러한 가치에 영향을 미치는 요인으로 SERVPERF 모형을 이용하여 측정한 품질과 기업의 일장에서 바라는 편익으로 나누어 컨설팅 서비스에 대한 고객의 가치인식에 미치는 영향을 실증하고자 한다. 다음으로, 컨설턴트는 프로젝트가 끝나는 시점에서 컨설턴트-고객의 관계가 지속적이며, 긍정적, 상호 협력적이라는 확신을 심어 주어야 한다. 고객의 일장에서는 관계의 종결보다는 관계의 지속이 이성적이거나 감성적으로 편익이 높을 것이라는 확신이 서야 차며 이는 곧 컨설턴트-고객 간의 계산적/정서적 결속으로 나타날 수 있다. 따라서, 본 연구의 최종적인 목적은 컨설팅 서비스의 품질과 편익 - 서비스 가치 - 고객과의 결속 - 재사용의도로 이어지는 인과관계를 규명하는데 있다.

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정보보호 컨설팅 방법론과 적용

  • 안혜연
    • Review of KIISC
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    • v.11 no.3
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    • pp.49-56
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    • 2001
  • 정보보호 컨설팅 영역은 최근 정보시스템 분야에서 맡은 관심을 끌고 있는 일중에 하나로 모든 영역에서의 정보시스템에 대한 의존도가 높아질수록 더욱 중요도를 더하게 될 것이다. 이 글에서는 먼저 1장에서 이러한 정보보호 컨설팅에 대한 필요성 및 개념에 대해서 간단히 설명하고 2장에서는 정보보호 컨설팅의 수행 내용에 대한 조금 더 구체적 인 정리를 해보았다. 3장에서는 이러한 수행 내용이 효과적으로 진행되기 위해서 필요한 방법론에 대해서 설명하였다. 또한 4장에서는 정보보호 컨설팅이 실제적으로 어떤 형태로 일어나는지에 대한 서비스별 소개를 하고 있다. 이러한 서비스 모델은 단지 예제일 뿐 모든 고객의 상황과 요구가 다양하므로 훨씬 많은 다양한 서비스 모델이 있을 것으로 생각된다.

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Study on Implementation of Economic-related Consulting System (경제학분야 연구컨설팅시스템 구현에 관한 연구)

  • 김현희;안태경
    • Proceedings of the Korean Society for Information Management Conference
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    • 1997.08a
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    • pp.193-196
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    • 1997
  • 본 연구에서는 정보컨설팅시스템과 지식베이스 관리시스템을 이용하여 연구자에게 연구과제 단위로 정보를 제공해 주는 연구컨설팅시스템을 인터넷 웹상에서 구현하였다. 시스템 평가를 위해 먼저 정보컨설팅시스템에 대한 이용자의 만족도를 조사한 다음 본 시스템을 맨체스터대학의 NetEc와 문헌과 웹사이트 등을 조사하여 비교 분석해 보았다.

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Comparative Analysis of Opinions about Practicing Works among Farm, Consultant, and Consulting Company in Consulting Field of Fruits and Vegetables (과채류 컨설팅에 대한 농가, 컨설턴트 및 컨설팅업체 간 견해 비교 분석)

  • Kim, Ho-Cheol;Choi, Jun-Hyuk;Jung, Sek-Gi;Lee, Yong-Beom;Bae, Hyang-Jong
    • Journal of Bio-Environment Control
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    • v.18 no.3
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    • pp.266-272
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    • 2009
  • This study was conducted survey on fruit and vegetables farms (FM), consulting companies (CC), and the consultants (CT) to investigation actual conditions and improvements in consulting part of horticulture. In results of survey on FM, FM chose 'necessity' on consulting for learning of production skill and 'field visit' in means of consulting. FM had a low trust on experience and knowledge of CT and answered that FM had not enough time for consulting by reason of over-work of CT, chose 'necessity' on crop registration system. In results of common questions among FM, CC, and CT, same answer of questions were term of contract (answer: yearly contract), means of consulting (answer: visit), consulting time per a visit (answer: $2{\sim}3$hours). Different answer between supplier (CC, CT) and consumer of consulting were decision method of contract price (answer: provisional contract$\neq$contents and the quality of consulting), percentage of government subsidy (answer: propriety$\neq$step-up).

School Consulting Model to Establish the Development Plan of Industrial High School and a Case Analysis (공업계열 고등학교의 발전계획 수립을 위한 학교컨설팅 모델 및 사례 분석)

  • Kim, Jinsoo
    • 대한공업교육학회지
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    • v.33 no.2
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    • pp.1-25
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    • 2008
  • In this study, theory of school consulting for founding the development strategy of industrial high school was explored, consulting model and performing technique model was suggested, case of consulting of industrial high school performed by the model and performing technique suggested. Up to now, research field of school consulting was instruction and supervision consulting mostly, there was not much school management consulting. In this paper, a school consulting model for industrial high school was developed, which was five step such as entry, diagnosis, action planning, action, and termination. A case of consulting for C technical high school applied by the consulting model suggested was analyzed, it will be used any other consulting project of industrial high school. According to the 5 step school consulting model, analysis of the present state of C technical high school, survey research, SWOT analysis, Issue Tree, school assesment were performed. In order to set up a development strategy for C technical high school, a table of problem and improvement based on issue tree was made, and then a Pay-Off Matrix was made out. Finally, a development plan of short and mid- and long-term for C technical high school was constructed.

A Study on The Effects of Consulting on Consultant's Satisfactions and Social Support (컨설턴트의 직무만족과 사회적 지지가 컨설팅성과에 미치는 영향에 관한 연구)

  • Chun, Yonug Dal;Heo, Chul Moo
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.10 no.5
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    • pp.175-184
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    • 2015
  • Consulting effects of enterprise management are paying off and growing in the country as well as worldwide. Consulting, the academic research foundation of the consulting classification is narrow and, therefore, the job satisfaction of the involved consultants has not been studied sufficiently. Although there were not enough references, I recognized that consulting industry would have a huge effects on business, I tried to draw the concept of the satisfaction of job performance of consultants in the point of the growth of industry itself, and I studied the correlation between consultant satisfaction and performance. It means, on the causes of consulting performance, the previous studies were quantitatively limited, but this study represents the new perspective and another way of thinking. As a result, this study showed that the performance is affected by the job satisfaction of consultants. Second, it showed that social support on consultants and consulting performance are highly related. Further more, a following-up study can use it to strengthen consulting capabilities such as, self development of consultants, how to make reasonable consulting payments, how to develop and how to establish direction of support policies for consulting. It is possible that this study can be policy data when policy to strengthen industrial competitiveness can be made on the basis of consulting.

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A Conceptual Analysis on Instructional Coaching, Instructional Supervision, and Instructional Consulting (수업코칭, 수업장학, 수업컨설팅에 대한 개념적 분석)

  • Lee, Eunhye;Park, Innwoo
    • 교육공학연구
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    • v.33 no.1
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    • pp.105-135
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    • 2017
  • The purpose of this study is to clarify conceptually the difference of instructional coaching, instructional supervision, and instructional consulting by analyzing their own characteristics. The practices for instructional improvement are common in that fundamental objectives are improvement of instruction and development of teacher's professionalism in instruction. However, each area changed according to the social flow and the demands of the educational field and created a unique activity system. So, in order to get rid of this mixed use of these terms, it is meaningful to distinguish the concepts, attributes, and areas of each activity. The specific study questions were 1) what is the origin of coaching, supervision, and consulting? 2) how are instructional coaching, instructional supervision, and instructional consulting defined in existing research in korea? 3) how can we conceptually distinguish instructional coaching, instructional supervision, and instructional consulting? Based on reviewing various existing studies, First, this study investigated the conceptual origins and lexicons of coaching, supervision, and consulting, respectively, in addition reviewd the prior studies conducted in Korea with regard to instructional coaching, instructional supervision, and instructional consulting, and summarized how each concept is defined according to the researcher. Second, this study compared each two concept with another one. Finally, the existing definitions of instructional coaching, instructional supervision, and instructional consulting were analyzed to find out the inherent and common attributes of each concept. In conclusion, this study suggest that the concept of instructional consulting needs to be redefined to better reflect the characteristics of activities, and that studies that rethink the relationship between instructional coaching and instructional supervision are needed.