• Title/Summary/Keyword: 컨설팅서비스

Search Result 255, Processing Time 0.024 seconds

A Comparative Study on Educational Consultancy in Korea and United Kingdom (한국과 영국에서의 교육컨설팅 비교 연구)

  • Joo, Chulan
    • Korean Journal of Comparative Education
    • /
    • v.20 no.3
    • /
    • pp.75-96
    • /
    • 2010
  • In Korea school-based management has been introduced for upgrading the quality of education from mid 1990's. Due to the change schools began to seek educational consulting services. However, educational consultancy still lies in the rudimentary stage. Recognizing the problems, it compares educational consultancy between Korea and United Kingdom. The study utilizes diverse methods such as literature review, interviews, document analysis. It covered the issues such as history and background, consultants, clients, tasks and processes, and support system for consultancy in both countries. The major findings are as follows. First, they had similar origin and motive for educational consultancy, but differences in the government's approach. Second, educational consultants in both countries have similar backgrounds and qualifications. But there are big differences in consulting firms and agencies. Third, there are also big differences in terms of clients. Fourth, there are differences in terms of consultancy tasks, but similar in consultancy process. Fifth, there are also big differences in service fees and incentives. However, there are similar problems in terms of consultancy training program and professional association of educational consultants. Based upon the findings it could draw implications such as providing more financial resources for Korean schools to purchase consultancy services.

Research on the Effects of a Consultant's Nonverbal Communications on a Client's Evaluation (컨설턴트의 비언어커뮤니케이션이 고객 평가에 미치는 영향에 관한 연구)

  • Shin, Dong-Ju;Lee, Seok Kee;You, Yen-Yoo
    • Journal of Digital Convergence
    • /
    • v.13 no.3
    • /
    • pp.167-178
    • /
    • 2015
  • This research focused on the research on nonverbal communication among communication, an important trait of consultants, who provide knowledge for the clients. The aim was to investigate meaningful influence on the perceived evaluation of clients, as well as the influence on the consulting corporate trust. The research results can be summarized as follows. It was verified that consultants' nonverbal communication positively influenced perceived consultants' evaluation. Also, it was confirmed that clients' perceived consultant evaluation positively influenced service provision corporate trust and long-term relationships.

An Effect on Customer Satisfaction by the Consulting Service Quality of Internal Information Technology Audit (내부 IT감사의 컨설팅서비스 품질요인이 고객만족도에 미치는 영향에 관한 연구)

  • Sung, Ki-Hoon;Lee, Jung-Hoon;Park, So-Yeon
    • Journal of Information Technology Services
    • /
    • v.9 no.4
    • /
    • pp.71-94
    • /
    • 2010
  • Based on IT that is an important competitive resource within the company, the purpose of this paper is to investigate whether the factors of internal IT audit consulting service quality affect the customer satisfaction. In this research. we have identified five different variables that affect the customer satisfaction which are reliability, professionalism, responsiveness, empathy and strategic partnership. Further, the causal relationship between customer satisfaction and audit consulting service Quality has been examined. This research was conducted empirically targeting business units the results could be summarized as follows. First, the study variables, reliability, professionalism, responsiveness, empathy. and strategic partnerships have been proved to be significant effect on customer satisfaction. Next, the strategic partnership of variables was the biggest influence on the customer satisfaction.

Consulting Competence of IT Consultants: Perceptual Differences between IT Consultants and Business Clients (IT 컨설턴트의 컨설팅 역량: 컨설턴트와 고객의 인식 차이를 중심으로)

  • Park, So-Hyun;Lee, Kuk-Hie
    • Information Systems Review
    • /
    • v.11 no.1
    • /
    • pp.107-132
    • /
    • 2009
  • The purpose of this research is to define the consulting competence of IT consultants and empirically analyze the perceptual differences between the IT consultant group and the client group. Based on the previous researches and the opinion of the actual IT consultants, the consulting capability model has been established, which consists of six categories and eighteen factors. Six categories are (1) IT domain expertise, (2) problem solving ability, (3) project management capability, (4) communication skills, (5) human relations skills, and (6) professional ethics and attitude. Two field surveys have been performed and the responses of 174 IT consultants 116 clients have been acquired. It is shown that the level of possessed proficiency of IT consulting capability is far lower than the level of the required proficiency. And there exist the perceptual difference between two responding groups with respect to the level required proficiency but no difference exists in terms of the level of possessed proficiency. The findings of this research can provide some useful information in order to fully understand the differences between the IT consultant group and the client group.

The Analysis of Web Services Tech. and New Suggestion for SOA with Changing Services (SOA 의 변화하는 서비스를 위한 웹서비스 활용 방안)

  • Kim, Hyoung-Woo
    • Annual Conference of KIPS
    • /
    • 2007.05a
    • /
    • pp.554-557
    • /
    • 2007
  • 웹서비스는 수년 전부터 SOA 를 구현하기에 적합한 기술로 널리 인정되어 많은 SOA 관련 프로젝트들에서 사용되고 있다. 본 논문에서는 SOA 를 구현한 표준 웹서비스가 SOA 의 운영과정에서 서비스들에 변화가 가해짐으로 인해 발생될 수 있는 문제들을 살펴본 후, 그 문제들을 고려하여 변화하는 서비스들에 잘 적응하게 하기 위한 웹서비스의 소비. 구축, 설계의 방안을 제시한다.

The NACUFOK Business Consulting's Influence on the Management Performance of the Primary Credit Unions (신협중앙회 경영컨설팅이 단위신협의 경영성과에 미치는 영향)

  • Kang, Seong Moo;Ryu, Duk Wi
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
    • /
    • v.7 no.4
    • /
    • pp.101-112
    • /
    • 2012
  • Business consulting which aims at advising overall management, comparative advantage in competitive environment, administration and so forth is deemed to be significant so that a credit union may flexibly respond to rapid and complicated financial environment. Accordingly, business consulting has been initiated and implemented in credit union since 2002, which seemingly leads to positive outcome to enhance its competitiveness. However, very few research exists which analyze the credit union's competitiveness and business performance after the business consulting. Thus, the research intends to verify how consulting influences on management performance by its various factors. With the above studies in mind, hypothesis is formed that the characteristics of a consulting comsumer and the characteristics of supplier will give a meaningful impact on management performance. The test shows the result as followings: Firstly, a primary credit union's trust and NACUFOK's expertise demonstrate that they are closely relevant to financial and non financial management performance. Secondly, support and willingness to apply states that they influences on non financial performance, while no direct impact is found to financial performance. Thirdly, NACUFOK's capability is rarely interrelated to financial and non financial performance. The present study implies that the credit union as a consulting beneficiary should participate in the consulting, accept the result, and make effort to solve the management problems. In addition, NACUFOK as a consulting supplier should initiate the organization in exclusive charge, perform the professional group, and foster the professional consultant for the development of consulting method, the improvement of consulting process, and the specialization of consultant including the enhancement of core competencies. When these perspectives are sufficient, it will be connected to the management outcomes, further, it will be boosted up the competitiveness of the Credit Union. Hopefully the present study helps to motivate the consulting of primary credit union, boost up the effectiveness of consulting, further, providing the perspective on consulting the credit union. And these may result in the indication of consulting development direction and the competitiveness of Credit Union.

  • PDF

프린팅 월드-컬러 매니지먼트 왜 필요한가

  • Jo, Gap-Jun
    • 프린팅코리아
    • /
    • s.14
    • /
    • pp.190-193
    • /
    • 2003
  • 이 글은 미국 소재 할 힌들러리터 컨설팅 서비스의 할 힌들러리터 사장이 컬러 매니지먼트에 관해 American Printer지에 기고한 기사를 정리한 것이다.

  • PDF

A Study on the Influence of Subjective Norm and Task Media Fit of utilizing of Use intentions : Focused on the Mediating Effects of Consulting Application (SNS의 주관적 규범과 과업매체적합이 사용의도에 미치는 영향연구 : 컨설팅활용을 매개효과로)

  • Jo, Young-Jun;Lee, Seung-Hee
    • Journal of Digital Convergence
    • /
    • v.10 no.4
    • /
    • pp.147-157
    • /
    • 2012
  • In this study, User intention also factors that Consulting application and Subjective norm, Task media fit factors also impact on User intention was examined. In this process, especially Subjective norm and Task media fit of SNS in each dimension to User intention about the impact of Consulting application was in each carried out to examine the mediating effect. The test result used in this study the Subjective norm, Task media fit and Consulting application in a significant positive(+) User intention also was effective. And verifying the results of the mediating effect of Consulting application, Subjective norm and Task media fit has proven to be effective in all parameters. The results of such individuals or companies with Consulting application of SNS. SNS Subjective norm and Task media fit are aware of the factors influencing the Strategy envisions an appropriate response, such as to provide Suggestions.