• Journal of the Korea Academia-Industrial cooperation Society
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• v.20 no.3
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• pp.329-337
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• 2019

Advances in the dental medical field now provide high quality medical service, and thus, it has become important to identify the role of dental hygienists. However, the professional status of dental hygienists has not been acknowledged, and this has resulted in problems such as dissatisfaction and high turnover rates at dental hospitals. This study was undertaken to identify factors that influence dental hygienist job satisfaction and turnover rates. To achieve this we used a synthetic approach incorporating individual (optimism), job (professionalism), and organizational (perceived organizational support) characteristics. Our results showed that optimism, professionalism, and perceived organizational support were positively related to job satisfaction. Furthermore, job satisfaction was found to be negatively related to turnover intension and to partially mediate the effect between POS and turnover intention. We believe the results of this study could be used by dental hospitals to address dental hygienist dissatisfaction and high turnover rates.

• Journal of dental hygiene science
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• v.8 no.4
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• pp.215-224
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• 2008

In order to meet the medical demand according to the changing medical environment and to provide patients with quality dental treatment and improve treating environment by establishing reasonable management plan, with 149 patients for whom continuous dental health program has been applied, the degree of satisfaction with the dental treatment, and the influence factors on the satisfaction were investigated. Using the SPSS Ver. 13.0, mean value analysis were performed on the satisfactions with dental care service and the quality of dental care service according to general characteristics, and regression analysis were performed on the influence of general characteristics and the degree of satisfaction with dental care service on the satisfaction of dental treatment. The result of the multiple regression analysis revealed the human (staff), environment, and the procedure of treatment as the influence factors of the satisfaction with dental treatment. Systematic management and training should be implemented to improve the quality of dental care service and enhance the satisfaction.

• Journal of dental hygiene science
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• v.3 no.2
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• pp.77-82
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• 2003

The purpose of this study was to examine the characteristics of dental homepages in korea to discuss how they could be improved better. The findings of this study could be described as below : First, dental homepage should include differentiated, specialized content and features. Second, the use of three-dimensional image or multimedia would contribute to increasing people's understanding of dental treatment or general dental information and elevating the effectiveness of dental publicity activities. Third, the want ad and order system used by the business sector or hospital would serve to multiply the management efficiency of dental institutions. Fourth, dental hospitals and clinics that belong to the same network or franchise need to make publicity banner for feasible mutual link, and the use of the same homepage design or common logo would be effective for better image and publicity activities. Fifth, it would be convenient to add the map search function or inquiry system. Seventh, if multiple types of services, such as entertainment or game, are prepared, it would be possible for dental institutions to project a better image and to induce visitors to hit the sites again.

• Journal of the Korea Convergence Society
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• v.8 no.6
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• pp.97-107
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• 2017

The purpose of this study was to investigate information source of the choice of select dental medical institution and the relationship between socioeconomic characteristics and information searching pattern. This study was conducted for residents adults and teens living in Gwangju and rural communities of Jellanam-do province including. The study shows that 61.0 % of the information of selecting dental medical institutes had been introduced by the acquaintance and the rest of the information(37.0%) had been gotten from the internet. The purpose of this study is to develop an information search method that can influence the choice of medical consumers in dental clinics, and to establish a new dental clinic management strategy based on this research. Plus, we want to develop an information search source that can have a convergence effect on the selection of medical consumers in dental medical institutions.

• The Journal of the Korea Contents Association
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• v.19 no.7
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• pp.478-488
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• 2019

The purpose of this study was to investigate job satisfaction of dental hygienist. A questionnaire survey was conducted on 224 dental hygienist. The 224 data were analyzed by descriptive statistics, ANONA, Pearson's correlation analysis, and multiple regression analysis with SPSS(Statistical Package for Social Science) Ver.19.0. The average score of the communication skill was $3.32{\pm}0.49$, interpersonal relationship ability was $3.45{\pm}0.48$, job satisfaction was $3.19{\pm}0.44$. The average score of the communication skill according to the general characteristics was the married was higher than the singles, the higher the career. The average score of the interpersonal relationship ability according to the general characteristics was the higher he education, the higher the income and the business management. The average score of the job satisfaction according to the general characteristics was the higher the business management. A multiple regression analysis was conducted to examine the effects of communication skill and interpersonal relationship ability on job satisfaction, which had the lower career(t=-2.846, p=0.005), high communication skill (t=2.099, p=0.037), high interpersonal relationship ability(t=4.142, p=0.000). In order to improve the job satisfaction of the dental hygienist, provide proper compensation and the effort to improve the communication skill and interpersonal relationship ability.

• Journal of dental hygiene science
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• v.8 no.3
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• pp.131-137
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• 2008

This study generally was examined and grasped the working environment of dental hygienist working dental hospitals(clinics) located in the Gwangju area. The findings of the research were listed in the following: First, regarding the total work experience of subjects, less than 36 month accounted for the most percentage(39.9%). According to a working place, more than 61 month accounted for 50.0% in general hospitals, less than 36 month for 51.3% in dental hospitals and less than 36 month for 39.9% in dental clinics(p < 0.001). Secondly, regarding working day by working place, 5 days accounted for 95.0% in general hospitals and for 82.1% in dental hospitals and more than 6 days for 97.7% in dental clinics. Regarding a working hour, more than 9 hours accounted for 85.0% in general hospitals, 92.1% in dental hospitals, and 63.2% in dental clinics(p < 0.001). Thirdly, regarding special and differential treatment for long-term workers by working place, giving an allowance accounted for 50.0% in general hospitals, opportunities for holiday, travel and promotion opportunity for 56.4% in dental hospitals, and no special and differential treatment for 56.8% in dental clinics(p < 0.001). Fourthly, regarding monthly net pay associated with the total working years, less than 1.10 million won accounted for 60.6% in less than 36 month, 1.31~1.60 million won for 41.5% in 37~60 month, 1.31~1.60 million won for 42.0% in more than 61 month(p < 0.001).

• The Journal of the Korea Contents Association
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• v.10 no.10
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• pp.267-273
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• 2010

The present study examined factors for current conditions of dental office manager in Korean dental clinic. 108 randomly selected members of Korean dental office manager responded to a questionnaire. A survey was conducted for a month from 1, June 2008, and the chi-square test and ANOVA were used in the statistical analysis. The findings of the study were as follows: The number of members depending on the type of occupation dental hospital was the highest number of members, members of the dental hygienist at the dental hospital number significantly higher. The career of dental office manager followed by 1-5 year in dental hospital, 5-10 year in dental network, 1-5 year in dental clinic accounting for 48%, 52.9%, 69.4%. The difficulty during duty performance are high expectation of owner in dental hospital, learning of dental office manager duty in dental clinic. The duty of dental office manager followed by customer service, appointment scheduling, telephone etiquette, treatment plan. Henceforth, it needs to standardize the Korean name of dental office manager and duty. Also, it have to an official certification system.

• Proceedings of the Korean Society of Computer Information Conference
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• 2012.01a
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• pp.257-260
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• 2012

본 연구의 목적은 결혼이주여성의 건강문제와 이들의 의료기관 이용 실태를 연구하여 의료경영정보시스템을 구축하기 위한 선수 연구에 그 목적이 있다. 연구에 이용된 자료는 2010년 1월 1일부터 12월 31일까지 원주의료원에서 진료한 289명의 원주지역 결혼이주여성의 진료기록을 통하여 조사된 것이며, 결혼이주여성의 일반적인 현황과 미충족 의료 수준을 파악하기 위해 통계청 통계포털자료와 2010년 원주시 통계연보를 활용하였다. 결혼이주여성의 의료서비스 이용은 소득수준과 밀접한 관련이 있으며 의료기관 이용 시 언어적 불편, 재정적 어려움, 가족의 지원 부족이 가장 많이 발생했다. 결혼이주여성의 진료지원 비율은 산부인과 진료비율이 가장 높은 24.3%, 내과 23.2%, 치과 7.9%로 나타났으며 결혼이주여성 자녀들의 소아청소년과 진료비율도 18.6%로 높은 진료비율을 나타났다. 본 연구는 결혼이주여성의 의료서비스 향상과 의료경영정보 시스템의 구축에 도움을 줄 것이다. 또한 이주여성의 건강권 보호를 위한 국가적, 지역적 차원의 노력에 도움이 될 것으로 사료된다.

• The Journal of the Korea Contents Association
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• v.19 no.8
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• pp.316-322
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• 2019

The purpose of this study is to investigate the opinions of non-health science college students of Korean dental hygienists in the category of medical personnel. A self-reported questionnaire was conducted on 265 non-health science major students without information about a health and medical service personnel. The collected data were analyzed using frequency, percentage, descriptive statistics, chi squared and multinomial logistic regression analysis. About 40% of the respondents answered that dental hygienists should be medical personnel, while 17.7% think that they should not distinguish health and medical service personnel between medical personnel and medical service technologist. As the respondents' oral health management ability improved, they approves the Korean dental hygienists in the category of medical personnel(p=.022). As the longer the period of dental regular visits, they answered that dental hygienists should be medical service technologist. Presence or absence of dental regular visits, scaling experience, oral health education did not no significant difference on the opinions of Korean dental hygienists in the category of medical personnel of the pros and cons. This study can be used as a basic data for establishing the policy of medical personnel for dental hygienists.

• The Journal of the Korea Contents Association
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• v.13 no.7
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• pp.333-338
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• 2013

The purpose of this study is to research how to effectively export the dental prosthetic restoration and the service to the overseas. The study showed the present status of dental prosthetic restoration service in South Korea and some suggested ways to improve the export of the dental prosthetic restoration service to the overseas. The size of the medical service market has been gradually increased because of the globalization and the development of the information-oriented tendency. The medical industry is being perceived as a highly valuable service industry that emphasizes the importance of quality. Through the efforts of the nations attempting to develop the market and create new employment, the medical field is becoming a prospective field of trade. In order to develop the medical industry, the strategies; firstly, medical institutions need to explore overseas markets and strengthen globalization; secondly, medical service should be upgraded through specialization; and finally, specialized management system has to be established and medical management system has to be innovated.