• Title/Summary/Keyword: 참여이유

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The effect of customer participation on encounter satisfaction: moderating of participation and commitment velocity (고객참여의 접점만족에 미치는 영향: 참여속도와 몰입속도의 조절효과 검증)

  • Ahn, Jinwoo
    • Management & Information Systems Review
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    • v.38 no.3
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    • pp.81-96
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    • 2019
  • Because the service is characterized by simultaneous production and consumption, the customer must participate directly in the delivery and production process of the service. For this reason, the variable Customer Participation has aggregated many empirical results in the service marketing field. Recent research on customer participation has focused on the relationship marketing, and is empirically identifying the relevance of customer participation and relative value of relationship marketing. These findings indicate that customer participation should be understood in a relationship between customers and service firms. Using commitment velocity and customer participation velocity considering dynamic of the relationship, this study aims to re-examine the relationship between customer participation and encounter satisfaction which is the foundation of relationship formation. Multiple regression analysis and hierarchical regression analysis are used as research methods. The study found that customer participation has a direct positive effect on encounter satisfaction, and that commitment velocity and customer participation velocity also have a significant effect on encounter satisfaction. However, all assumptions that were expected to moderate the impact of customer participation on encounter satisfaction were rejected. Although the study failed to identify the moderating role, it was clear about the impact on the encounter satisfaction of commitment velocity and customer participation velocity. Applying them to a wider variety of service types provided an opportunity to identify the value of the study, and to broaden the scope of the study suing these variables.

시선집중, 안전경영 우수기업 - 참여와 배려의 안전관리 통해 국내 최고 병원으로 우뚝, 연세대학교의료원

  • Kim, Seong-Dae
    • The Safety technology
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    • no.193
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    • pp.24-27
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    • 2014
  • 연세대학교의료원은 1885년 미국선교의사 알렌에 의해 한국 최초의 현대적 의료기관(광혜원)으로 설립된 이래 약 130여 년 동안 국내 의료계률 이끌어왔다. 그 오랜 세월에 걸쳐 이곳이 국내 최고 의료기관으로 군림할 수 있었던 이유는 무엇일까. 물론 가장 큰 이유는 수준 높은 의료환경이다. 하지만 단지 이것만으로 지금의 명성을 얻은 것은 아니다. 그 또 다른 비결 중 대표적인 것이 바로 '안전'이다. 이곳의 사명인 '인류를 질병으로부터 자유롭게 한다'는 안전의 핵심 가치인 '인간존중'과 일맥상통한다. 이에 따라 이곳은 환자와 의료진, 직원 등 구성원 모두가 안전한 병원을 만들기 위해 꾸준히 노력해왔다. 치료의 시작은 사고 및 질병예방, 즉 철저한 안전보건관리라고 말하는 연세대학교의료원을 찾아가 봤다.

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International Standardization on Surface Technology (표면기술의 국제표준)

  • Gwon, Sik-Cheol
    • Proceedings of the Korean Institute of Surface Engineering Conference
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    • 2017.05a
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    • pp.84-84
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    • 2017
  • 우리생활에서 "표준"이라는 단어가 없이는 생활할 수 없었음에도 우리가 속한 한국표면공학회(KISE)가 그동안 이와 가깝게 함께 하지 못한 이유도 우리가 표면기술을 세계적으로 선도하지 못한 이유에서 찾을 수 있겠다. 우리나라의 표면처리산업계도 점차 우리의 자동차 및 전자제품의 국제시장에서 경쟁함에 따라 필수적으로 국제표준화 업무가 뒤따라 필요하며, 이를 뒷마침 해야할 전문가들의 역할 또한 중요하였다고 할 수 있다. 그러한 차원에서 우리 표면처리분야 관련 국제표준화 업무에 대한 기본적 내용과 그동안의 국제활동을 소개하고 우리 한국표면공학회(KISE)에서도 앞으로의 기여방안을 도모하길 기대하면서, 참고적으로 우리학회와 유사한 국내의 다른 학회의 관련분야 참여에 대한 소개도 드리고져 한다. 더욱이 한국표면공학회(KISE)가 이러한 국제표준화 활동업무을 통하여 국내 산업계와 긴밀한 유대를 공고히 하고 활동범위도 확대할 수 있는 계기로 삼기를 기대해 본다.

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An Analysis of Elementary School Teacher's Perceptions about Smart Education (스마트교육에 대한 초등교사들의 인식분석)

  • Lee, Eun-Hyeong;Lee, Tae-Wuk
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2014.07a
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    • pp.161-164
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    • 2014
  • 본 논문에서는 스마트교육에 대한 초등교사들의 인식이 어떠한지 알고, 그렇게 나타나는 이유에 대해 분석한다. 그 결과 초등교사들은 스마트교육의 도입 필요성에는 크게 공감하며 긍정적인 인식 가지고 있으나, 본래 스마트교육의 개념 및 목표, 방법과는 다른 형태로 오개념을 형성하면서, 시범적용을 거친 스마트교육의 전면시행에 부정적인 견해를 보였다. 스마트교육에 대한 부정적 인식이 생성된 이유는 정책하달식 교육체계, 실제적용의 부작용, 신 도입교육의 전례, 교육철학의 부족, 잘못된 연수방향 등으로 해석된다. 전면시행될 스마트교육의 본래 목표 달성을 위해 교사들의 부정적 인식을 개선할 필요가 있다. 따라서 하드웨어 보다 소프트웨어적인 투자가 우선시되어야 하며, 교육참여자의 의견이 적극 반영되는 정책 수립 및 실행이 필요하다.

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호스피스 완화요법으로서의 미술치료

  • An, Jeong-Hui
    • 한국호스피스완화의료학회:학술대회논문집
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    • 2003.12a
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    • pp.217-227
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    • 2003
  • 신체적 질병의 심리적이고 신체적인 측면을 위한 미술치료의 사용은 여러 가지 이유로 확대되었다. 그 이유로는 대체의학에 대한 관심과 이미지를 제작하는 창조적인 과정이 심각한 질병과 싸우는 사람들에게 효과적인 치료라는 인식의 확산을 들 수 있다. 미술치료는 사람들이 고통과 몸을 쇠약하게 하는 그 밖의 증상들과 대결하도록 도와 감정과 신체적 증상들의 정체를 밝히고 그들이 의학적 치료에 능동적으로 참여하게 한다(1998, Cathy A. Malchiodi), 완화의학이 삶이 제한된 질환을 가진 환자 삶의 질을 최대한 높이는데 목적을 두고 연구하며 치료하는 의학의 한 전문분야로서 질환의 초점을 완치에 두는 것이 아니라 통증과 증상 조절 등 완화에 두고 의학적 문제뿐만 아니라 정신사회적, 영적인 문제까지 해결하는데 관심을 둔다면 예술치료의 한 분야인 미술치료는 그 대안이 될 수 있다.

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A Study of Recognition for the Gifted Science Education Programs of Middle School Students being educated at Local Centers for the Gifted (지역 교육청 영재교육원 중학생들의 과학 영재 교육 프로그램에 대한 인식 조사)

  • Kim, Yun-Hwa;Kim, Hyun-Joo
    • Journal of The Korean Association For Science Education
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    • v.30 no.2
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    • pp.192-205
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    • 2010
  • We have investigated the recognition for the gifted science education program of middle school students being educated at the local center for the gifted. We developed a questionnaire that includes items for contents of the program, learning environments, participation attitude, effects of the program and improvements, and consists of it5-point Likert items and related descriptive items. 161 students at the local centers for the gifted responded to the questionnaire. The total score was 3.70 on a 5-point Likert scale. The score of effects of the program was highest, learning environments was the lowest. Most of the students referred that the participation of the programs help their schoolwork because of schoolwork preparations & review, learning the process of the solving problem and principle. On the contrary, difficult contents and long lesson hours interrupted their schoolwork. Students recognized that the programs are mainly composed of students' self-activities and the role of teachers is subsidiary. The programs have a good effect on them to increase interest in science and creative thinking. It is necessary that the program be improved in lesson hours, contents of the program, school facilities, and full service.

A Study on the Perception of Sports Psychological Counseling

  • Min-Woo Jeon;Seong-Hoon An
    • Journal of the Korea Society of Computer and Information
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    • v.29 no.4
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    • pp.91-103
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    • 2024
  • This study conducted surveys and in-depth interviews to explore the perception of sports psychology counseling among athletes. The participants included a total of 8 individuals: 307 athletes surveyed, 4 athletes who had received counseling, and 4 who had not. The survey investigated athletes' perceptions and management of psychological training, the perceived necessity of seeking advice for everyday concerns, willingness to use and perceived need for sports psychology counseling, prior experiences, and pre-engagement considerations. According to the survey results, 69.1% of athletes recognized the importance of mental training, but only 33.2% actually underwent psychological training. Furthermore, while 67.8% expressed a desire to receive education on psychological training from professionals, only 19.9% reported having searched for related information. When asked about their willingness to pay for sports psychology counseling services, 55.7% expressed willingness. Reasons for wanting to receive counseling, reasons for not wanting to receive counseling, and preferences or considerations for counseling sessions were listed as well. In the in-depth interviews, participants were classified into those who had received counseling and those who had not, delving deeply into motivations for seeking counseling or reasons for not doing so, perceptions during counseling sessions, considerations, preferred types of counselors, and program preferences. Based on this research, discussions and recommendations were provided with the perspective of utilizing sports psychology counseling as foundational data for providing high-quality services to users.

The Effect on Participating in the Urban Farming in the Farm Village Experience Tourism of Urbanite (도시민의 도시농업 경험이 농촌체험관광에 미치는 영향)

  • Lee, In-Hwan;Lee, Hyo-Jeong;Lee, Seul-Bi;Jeon, In-Cheol;Kim, Yong-Geun
    • Journal of the Korean Institute of Landscape Architecture
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    • v.40 no.6
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    • pp.79-88
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    • 2012
  • The purpose of this study were to classify the Y/N in participating the urban farming and to analyze the intention in farm village experience tourism, reason to participate and non-participation, the positive image and negative image between the urbanite group experience in urban farming and the other group that does not experience it. Questionnaire was implemented to the metropolitan urbanite who visited exemplary field farmhouse and urban recreation space to analyze the comparison of groups that experience or do not experience urban farming. The result of this research is as follows: first, experiencing urban farming are relatively less in willingness to participate in the farm village tourism experience than those who do not experience it. Second, the largest reason to participate in farm village tourism experience is found to be the natural environment of farm village tourism experience that is different from that of the city and the effect on children's education. Third, most answers on the reason for not participating in farm village tourism experience is because of the busy daily life. Fourth, urbanite have positive image in general about farm village tourism experience. Especially, when the comparison between the groups was made, it was showed that the difference in understanding the crops growing and the natural environment difference in the city. Fifth, about the negative image on the farm village tourism experience, it showed the difference in understanding the unfamiliar scenery, shortage of eye catching and fun, and the necessity and cost between the groups. Consequently, this study may be significant in the recognition of the farm village tourism experience on urbanite were checked, it was revealed that Y/N experience in the urban farming made negative influence to the willing.

A Study on the Guardian's Perception of Attending Patient in Pediatric Radiography (소아 방사선 검사 시 보호자 참여에 대한 인식도 조사)

  • Kwak, JongHyeok;Jeong, JaeBeom
    • Journal of the Korean Society of Radiology
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    • v.8 no.4
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    • pp.189-201
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    • 2014
  • The purpose of this study was to survey guardian's opinion on assisting pediatric radiography and their level of awareness of radiation, improving the quality of pediatric radiography. In this study, the recognition was analyzed for 210 parents of child patients in Pusan National University Hospital from August 20 to September 15, 2013. A total of 66.2 percent of the respondents said they had participated in pediatric radiography in the past. The reason why they did is "Radiologist's request", the highest. According to the survey, 84.3 percent said they thought it is necessary to attending patient in pediatric radiography. "The stability of the child" is the reason for it. And respondents who thought there's no need to do that answered back, the reason for this is "Radiologist's work." There was a significant difference on the psychological state for the medical radiation by gender and child age. (p<0.05) In the analysis of recognition for the radiation, there was the significance by gender and education. (p<0.05) Regarding the awareness of the radiation protector, there was a statistical significance in age, gender, child age and education. (p<0.05) Considering the results, pediatric patient's guardians recognized that it is necessary to attend a child on X-ray for their child's stability and accurate exam above all. It must make guardians wear X-ray protector and radiologist should let the guardians recognize the X-ray examination method, before starting pediatric x-ray. It needs to improve the atmosphere of the examination room and to be considered to take visual and auditory approaches in comfort for reducing the children's fear and anxiety.

Cognitive Performance Following Oxygen Administration (외부 산소 공급에 따른 인지 능력 변화)

  • 정순철;이유진;이정미;손진훈;김승철
    • Proceedings of the Korean Society for Emotion and Sensibility Conference
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    • 2003.05a
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    • pp.111-114
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    • 2003
  • 산소는 인간의 신체 및 정신 활동에 필수적인 물질이며, 특히 뇌 기능에 중요한 역할을 수행한다. 본 연구에서는 일반 공기 중의 산소 농도(21%) 환경에 비해 외부에서 고 농도(30%)의 산소 공급이 인지 능력 중 특히 공간 지각 능력에 어떠한 변화를 유발하는지 관찰하고자 한다. 8명의 남자 대학생(평균 23.5세)을 본 연구의 실험 참여자로 선정하였다. 21%와 30% 산소 농도를 각각 8L/min의 양으로 일정하게 공급할 수 있는 장치를 개발하여, 마스크를 통하여 실험 참여자에게 전달하였다. 공간 지각 능력 측정으로 위해 각각 20문항을 포함하는 두 개의 문제지를 제작하였고, 과제 수행 결과로부터 정답률과 평균 반응 시간을 산출하였다. 평균 정답률은 21%와 30% 산소 농도에서 각각 50.63 $\pm$ 8.63과 62.50 $\pm$ 9.64 이었고, 두 농도간의 통계적 유의차가 발생하였다. 평균 반응 시간의 21%와 30% 산소 농도에서 각각 6.60 $\pm$ 0.77〔sec〕이었고, 두 농도간의 통계적 유의차가 발생하지 않았다. 본 연구 결과로부터 외부에서의 고농도의 산소 공급이 공간 지각 능력 증가에 긍정적인 영향을 미친다는 결론을 도출할 수 있다.

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