• The Journal of Korean Academic Society of Nursing Education
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• v.29 no.3
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• pp.319-334
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• 2023

Purpose: This study investigated the prevalence and perceptions of workplace violence against registered nurses (RNs) in hospitals. Methods: One thousand RNs replied to a nationwide survey from November 14 to December 22, 2022. They reported their general characteristics, prevalence of and their responses to different types of workplace violence from patients, family caregivers, physicians, and nurse peers, as well as their perceptions of workplace violence management systems. Results: A total of 71.1% of the RNs reported that they had experienced workplace violence in the last six months. The violence and sexual harassment experienced from patients and family caregivers were 57.3% and 19.1%, respectively. Furthermore, violence, sexual harassment, and workplace harassment from physicians were experienced by 24.6%, 4.0%, and 7.4%, respectively, of the RNs, and those from nurse peers by 21.4%, 3.1%, and 11.3%, respectively. The RNs stated that they often responded to workplace violence with passive and inactive behaviors, which were more serious toward physicians' workplace violence or sexual harassment from different perpetrators. Only 69.5% were aware of their hospital's workplace violence management systems, while only 14.7%~27.4%, according to the type of hospital (p=.471), perceived the systems as effective. Multiple important strategies were identified to prevent workplace violence. Conclusion: Critical suggestions are discussed for the prevention of workplace violence, including protecting the human rights of healthcare professionals, inter-organizational collaboration, and a culture of person-centered healthcare, and training nurse managers' competency in managing workplace violence.

• Journal of Home Health Care Nursing
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• v.30 no.1
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• pp.15-25
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• 2023

Purpose: This study describes the associations between shift work factors, workplace violence bystander types, and the missed nursing care of hospital nurses. Methods: A cross-sectional survey was conducted among hospital nurses using structured questionnaires related to shift work factors, workplace violence bystander types, and missed nursing care. The study participants were 199 nurses caring for adult patients and working in two tertiary hospitals. Results: The missed nursing care of the participants showed a statistically significant positive correlation with the facilitating bystander (r=.40, p<.001) and abdicating bystander (r=.28, p<.001) among the workplace violence bystander types. However, rest time during duty showed a significant negative correlation (r=-.16, p=.026). A regression model with control variables (department and clinical career), shift work factors, and workplace violence bystander types explained approximately 25% of missed nursing care of the study participants. Further, the facilitating bystander type influenced the missed nursing care of hospital nurses. Conclusion: As a result of examining the associations between shift work factors, workplace violence bystander types, and missed nursing care of hospital nurses, it was confirmed that missed nursing care was influenced by the facilitating bystander type. It is necessary to improve the nursing culture within the department so that nurses do not behave as negative bystanders to workplace violence.

• Journal of Korean Academy of Nursing
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• v.50 no.5
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• pp.728-736
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• 2020

Purpose: This study aimed to identify the relationship between workplace violence and turnover intention, and the mediation effect of resilience on the relationship in hospital nurses. Methods: This was a cross-sectional study. A total of 237 registered nurses were recruited from three hospitals in South Korea from April to May 2019. Participants were invited to complete self-reported questionnaires that measure workplace violence, turnover intention, resilience, and demographic information. The data obtained were analyzed using multiple regression and a simple mediation model applying the PROCESS macro with 95% bias-corrected bootstrap confidence interval (5,000 bootstrap resampling). Results: After controlling demographic covariates, workplace violence significantly accounted for the variance of turnover intention. It was also demonstrated that resilience partially mediated the relationship between workplace violence and turnover intention in hospital nurses. A 73.8% of nurses had experienced workplace violence (such as attack on personality, attack on professional status, isolation from work, or direct attack). Conclusion: Workplace violence directly influences turnover intention of nurses and indirectly influences it through resilience. Therefore, hospital administrators need to develop and provide a workplace violence preventive program and resilience enhancement program to decrease nurses' turnover intention, and leaving.

• Journal of Korean Critical Care Nursing
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• v.6 no.2
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• pp.37-50
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• 2013

Purpose: The purpose of this study was to investigate the experience of horizontal violence in intensive care unit (ICU) nurses. Methods: This is a methodological triangulation study consists of quantitative and qualitative research methods. A total of 134 ICU nurses from 5 hospitals participated in a survey on nurse to nurse horizontal violence, and the qualitative data were collected through 3 focus group interviews. Results: 94.0% of the participants have experienced horizontal violence within the past 6 months. The question with the highest mean score was "dominating senior nurses mood", and the question with the lowest mean score was "physical assaults". The qualitative data analysis revealed 17 themes on the backgrounds, types, and influence of horizontal violence. Conclusion: The survey result shows that the problem of horizontal violence in ICU nurses is serious, and the focus group interview extracts additional types of horizontal violence such as "scolding in a wrong way", "pressing to resign", "leaving out in the cold", and "burning". Further research needs to be done to build a multidimensional model of horizontal violence in the nursing workplace.

• The Journal of the Korea Contents Association
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• v.19 no.1
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• pp.559-573
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• 2019

The purpose of this study is to investigate factors affecting turnover intentions of rehabilitation specialists by using data on the "improvement of labor conditions and human rights of rehabilitation Specialist" which was conducted both in 2016 and in 2017. The turnover intention of the rehabilitation specialists was analyzed with personal factors, job-related factors, and factors related with client violence, discrimination, and burnout. Among these factors, variables of wage satisfaction, job satisfaction, and client violence have statistically significant effect on the turnover intention of rehabilitation specialists. While the variables of wage satisfaction and job satisfaction are likely to decrease the turnover intention of rehabilitation specialists, the variable of client violence significantly increase the turnover intention of rehabilitation specialists. The results of this analysis implies that the labor conditions including salary, the work environment for the rehabilitation specialists, and client education should be improved and strengthened to decrease the turnover intention of the rehabilitation specialists.

• Journal of Korean Society of Occupational and Environmental Hygiene
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• v.31 no.1
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• pp.31-37
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• 2021

Objectives: The purpose of this study was to evaluate the level of workplace violence experienced by taxi drivers and identify the affected factors. Methods: Two hundred twelve taxi drivers were investigated for general characteristics and workplace violence was evaluated using K_WVSⓇ13. The data was collected from July to October 2020 through questionnaires. It was analyzed using t-test and ANOVA with SPSS WIN23.0. Results: Most of the taxi drivers were elderly and suffered from long hours of labor and low wages. After evaluating four sub-factors of workplace violence, 'psychological and sexual violence from customers', 'psychological and sexual violence from customers, supervisors, and coworkers' and 'physical assault from customers/supervisors/coworkers' were judged as risks. For 'psychological and sexual violence from customers, supervisors, and coworkers', the mean score by age was significantly higher for workers in their 70s or older and those with 30 years of experience compared to other age groups. In the case of 'psychological and sexual violence from customers', sales taxis were significantly higher than private taxis. Conclusions: It is necessary to develop a workplace violence prevention program suitable for the characteristics of taxi drivers in order to manage their physical and mental health. When establishing such a program, business type, age, and experience must be considered.

• Korean Journal of Social Issues
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• v.18 no.1
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• pp.57-81
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• 2017

이 연구는 인천광역시 소재 사회복지시설에 근무하는 사회복지사 274명을 대상으로 2015년 5월 및 7월에 실시한 설문조사 결과 중 사회복지사들이 겪은 인권침해와 불이익 경험 여부 및 영향요인을 분석하였다. 이를 위하여 이 연구는 인권침해는 상사나 동료 및 클라이언트의 폭언, 폭력, 성희롱의 경험으로, 불이익은 임금과 수당, 복리후생, 기관운영에서의 차별로 구분하였다. 로지스틱 회귀분석 결과, 이 연구는 사회복지사가 여성일수록, 연령이 낮을수록, 기혼자일수록, 고용형태가 비정규직일수록, 근로시간은 길수록 인권침해와 불이익을 경험하게 되는 확률이 상대적으로 높으며, 대학원 이상의 학력 소지 사회복지사의 경우 불이익 경험 보다 인권침해 경험을 받을 가능성이 높은 것으로 확인하였다. 또한, 이 연구는 사회복지사들은 인권침해 경험에도 불구하고 직장 내에서 이를 문제로 제기한 경우는 10.3%에 불과한 것도 확인하였다. 전국 및 기초지자체 차원에서 사회복지사의 근로환경과 인권침해에 관한 조사연구가 있는 상황에서, 처음으로 광역지자체차원에서 이를 분석한 이 연구는 사회복지사의 인권침해와 불이익의 예방과 피해구제를 위한 적극적 조치가 필요하다는 의견도 제시하였다.

• The Journal of the Korea Contents Association
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• v.19 no.1
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• pp.671-681
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• 2019

Police officers in charge of investigating sexual assault cases are likely to have suspicions in the process of investigation to find out the truth about the case, which leads to secondary victimization to the victims, and these concerns are often unveiled as social problems. This study suggested the research question that what the causes of secondary victimization derived from the police officers in charge of sexual assault investigation are. The purpose of this study was to contribute to the restoration of the trust of the police by preventing or minimizing the secondary victimization of sexual assault cases in the investigation process. Among the personal characteristics of police officers, rape myth, tolerance n violence and hostile gender discrimination influenced suspicion and prejudice, and rape myth and hostile gender discrimination affected the lack of sensitivity. Among the workplace-related characteristics, the duration of employment and experience in sexual assault cases affects the lack of sensitivity. In addition to the revision of the law and the improvement of the system of sexual assault, the prejudice against the sexual assault inherent in the attitudes and behaviors of the police officers in charge of the sexual assault cases should be improved.

• Women's Health Nursing
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• v.28 no.2
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• pp.154-164
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• 2022

Purpose: This study aimed to describe clinical nurses' lived experiences of workplace verbal violence through qualitative research using descriptive phenomenology. Methods: Six female Korean nurses who had less than 5 years of clinical experience and had experienced verbal violence in the workplace within the past year participated in the study. Data were collected through one-on-one in-depth interviews with the participants and analyzed using Colaizzi's phenomenological method. Results: A total of 27 codes, eight themes, and four theme clusters were derived from the participants' statements. The four theme clusters of the clinical nurses' experiences of verbal violence in the workplace were as follows: "tip of the iceberg," "beyond me and my control," "fear and resignation," and "personal burden." The participants recognized that nurses experienced verbal violence daily, and that the causes of and responses to verbal violence were determined by external situational factors rather than nurses' individual problems. This suggests that nurses felt that they had no choice but to personally cope with verbal violence and bear the consequences due to systematic indifference and silence about verbal violence experienced by clinical nurses. Conclusion: The findings show that verbal violence was pervasive and unmerited, yet often endured at the cost of a personal burden to nurses. A clear definition of verbal violence and education for employees are needed, and a reporting system should be established to report all forms of violence regardless of the severity of the incident.

• Korean Journal of Social Welfare
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• v.57 no.4
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• pp.177-196
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• 2005

Today's employees are facing various socio-emotional problems due to the lack of appropriate supports and intervention in the workplace. These problems, however, cause considerable stress and inflict fatal damage on the quality of the employees' lives. Thus, this study analyzed the negative effects of the employees' socio-emotional problems on their stress, depression, and a sense of self-esteem. As a result, the study has identified that the problems occurred widely in the work life area such as job-related problem, predicament of retirement, workplace violence, family life area such as family relationship, child education, crisis problem, and lastly culture and health related area. This study also found that the socio-emotional problems in the three areas were the main stressors after all and they once again negatively affected depression and a sense of self-esteem. However, the role of social support, which is known to have the buffering effect on depression and a sense of self-esteem, was not sufficiently proved. This strongly implies that traditional social supports necessarily have limitations to overcome employees' socio-emotional problems in hand and thus systematic intervention toward the troubled workers in the organizational level must be required.