• Journal of dental hygiene science
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• v.16 no.4
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• pp.263-271
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• 2016

This study aimed at comprehending the duty, role, and difficulty of intermediary manager through in-depth investigation of dental hygienist intermediary managers experienced over 10 years working in a dental clinic. In-depth interviews were conducted with 10 dental intermediary managers and Giorgi's analysis method was used to analyze the data. Findings revealed that the work experience of the dental hygienist intermediary managers appeared in the range of "becoming an intermediary manager through various processes", "various duties that they experience as an intermediary manager", "difficulty as an intermediary manager", "ability that they perceive as necessary for being a dental intermediary manager", and "worthiness they feel as the intermediary manager". The dental intermediary managers complained of difficulties at work, and appeared to perform various tasks such as human resource management, clinic management support, and patient's management. Accordingly, the researcher considers that research on dental intermediary managers' capacity development necessary.

• Journal of Digital Convergence
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• v.18 no.3
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• pp.259-266
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• 2020

This paper attempted to find the convergence factors related to the organizational citizenship behavior of hospital administration staff(HAS). The survey was conducted on 274 administrative staff at 22 hospitals in J regions randomly selected using self-administered questionnaires. The survey period took about a month from July 1 to July 31, 2019. The hierarchical multiple regression analysis shows the following results. The organizational citizenship behavior of respondents turned out to be significantly higher in following groups: The higher the procedure justice, sub-areas of organization justice, the higher the intragroup trust, and the higher the organizational commitment. Their explanatory power was 41.9%. The results of the study indicate that the efforts, to increase organization justice, intragroup trust and organizational commitment, are required to improve organizational citizenship behavior among HAS. The above results are expected to be utilized in human resource management and industrial health education of medical institutions that enhance organizational citizenship behavior of HAS. Later research requires the establishment of a structural equation model that affects organizational citizenship behavior of HAS.

• Journal of Convergence for Information Technology
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• v.11 no.10
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• pp.239-249
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• 2021

The purpose of this study is to verify the mediating effects of psychological flexibility on the relationship between emotional dissonance and mental health(depression, anxiety, somatic symptoms) in university administration staff. For this study, a sample of 191 university administration staff completed the questionnaires. The data was analyzed using the SPSS program and Sobel Test. The results of the analysis are as follows: 1. Most of the university administration staff had difficulties with emotional dissonance(52.36%), depression(47.12%), anxiety(58.12%), and somatic symptoms(62.83%). 2. The risk group of emotional dissonance had a significantly higher level of depression, anxiety and somatic symptoms compared with the normal group. 3. Emotional dissonance and psychological flexibility had a significant effect on depression, anxiety and somatic symptoms. 4. The mediating effects of psychological flexibility on the relationship between emotional dissonance and mental health(depression, anxiety, somatic symptoms) was verified. Finally, We suggested the need to intervene in emotional labor and mental health in university administration staff and psychological flexibility as an intervention and prevention method.

• Journal of Digital Convergence
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• v.17 no.8
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• pp.313-320
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• 2019

This paper was attempted to identify the convergent factors related to the state anxiety of Female Administrative Staff in Medical Institutions(FASMI). For randomly selected 226 FASMI at 27 medical institutions in J region, from July 4, 2018 to July 25, 2018, we conducted an anonymous self-administered questionnaires. As a result of hierarchical multiple regression analysis, the state anxiety of respondents turned out to be significantly higher in following groups: a group in which subjective happiness is lower, a group in which cynicism, sub-areas of job burnout are higher, a group in which psychosocial stress is higher, the explanatory power of them was 57.3%. In conclusion, in order to lower the state anxiety of FASMI, it is necessary to increase subjective happiness, lower cynicism, which is a sub-area of job burnout, and to lower psychosocial stress. These results could be used in hospital job management and mental health education to lower the level of state anxiety in FASMI. Future research needs to develop and interpret a structural equation model that affects the state anxiety of FASMI.

• Journal of Korean Library and Information Science Society
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• v.42 no.2
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• pp.5-28
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• 2011

The ultimate mission of the university library is to provide the various information services in support of the teaching, research, and public service missions of the university. The achievement of the mission requires the optimal development and timely revision of university library standard that can be used as an operating guidelines and assessment tools. On the basis of this justification, this study has compared the trend and feature of library standards in major countries(USA, Canada, UK, Japan, Taiwan), analysed the problems and limitations of legal and recommended standards in Korea, and suggested the revised plan of Korean university library standard focusing on collections, staffs, and facilities.

• Proceedings of the Korean Society of Computer Information Conference
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• 2014.07a
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• pp.111-112
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• 2014

본 논문에서는 음식점을 방문한 고객이 앉은 자리에서 직원을 부르지 않고 바로 주문/호출 메시지를 POS(Point Of Sales)기에 보낼 수 있는 인플레이스 주문 시스템에 대해 기술한다. 이는 고객이 가지고 있는 스마트모바일 기기의 앱과 테이블에 부착된 NFC(Near Field Communication) 인식을 통해 테이블정보와 주문/호출정보를 보낼 수 있다. 이 시스템을 통해 직원의 활동 동선을 줄여줄 수 있으며, 이로인해 고객에게 더 빠른 대응을 해 줄 수 있게 될 것이다.

• Proceedings of the Korea Information Processing Society Conference
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• 2010.04a
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• pp.1041-1042
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• 2010

본 연구 과제에서 살펴보고자 하는 내용은 기업을 운영하는 구성원의 능력을 평가하는 방법을 통해 업무능력과 평가결과와의 연관성을 분석하여 살펴보고자 한다. 본 연구에서는 특정기업이 활용하는 직원평가 프로그램에 대해 분석하고 그 프로그램에 의해 수개월동안 축적된 자료를 분석하여 업무평가결과와 기업 구성원의 성향 및 매출 기여도를 분석 하였다. 본 연구에서 채택한 방법은 군집 분석 방법 중의 하나 인 다층전방향 신경망 분석을 이용하였다. 본 연구결과는 평가에서 우수한 점수를 받은 기업 구성원은 기업 전반을 운영하는 운영진에 위치해 있는 경향을 보이고 매출과의 연관성에서 다른 직원 대비 우수하게 나왔다. 본 연구는 특정집단을 대상으로 한 것으로서 한계성을 가지며 여러 집단을 같은 프로그램으로 운영시 나오는 결과를 살펴보는 것을 향후 과제로 남겨 놓았다.

• Proceedings of the Korean Society of Disaster Information Conference
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• 2023.11a
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• pp.211-214
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• 2023

본 연구의 목적은 안전행동과 사고 발생을 예측하고 관리하기 위해 안전성향검사 도구를 개발하고 타당도를 검증하는 것이었다. 안전 심리 분야에서 근로자의 안전 행동에 영향을 미치는 주요 변인으로 안전 리더십과 안전 문화에 대한 연구들이 많이 진행되어 왔다. Lewin에 따르면 Behavior = Person * Environment으로 환경은 물리적 환경(기계, 장비 등)과 심리-사회적(psyco-social) 환경(안전 리더십/문화)으로 구분할 수 있다. 하지만 국내의 경우 근로자 개인 특성이 안전 수행에 미치는 영향에 대한 연구는 부족하였다. 개인 특성 중 일관되게 행동에 영향을 미칠 수 있는 변인이 성격이고, Lee 등(2018)은 개인 성격이 안전/불안전 행동에 영향을 미칠 확률은 35% 이상이며, 불안전 행동으로 한정해 보면 50% 이상이라고 하였다. 그리고 불안전한 행동으로 인한 사고는 비교적 소수의 직원에 의해 발생한다고 하였다(Clarke & Robertson 2008). 따라서 안전/불안전 행동을 예측할 수 있는 성격 특성을 검증하여, 직원 선발이나 재직자 코칭에 활용한다면 산업 재해 예방에 도움이 될 수 있다

• Journal of Satellite, Information and Communications
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• v.10 no.1
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• pp.33-43
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• 2015

This study, by using SNS, is to find ways to improve the recognition of the audience on creative musical for performance planning and marketing after looking into how the choice attributes of creative musical has the different impact on satisfaction. As a result, the audiences who use SNS show that the composition of content(1st ranking), main actors(2nd ranking), reviews on musical(3rd raking), and production(4th ranking) have the impact on their satisfaction but the stage composition, staff service, satisfaction on theater, and admission fee haven't. For those who don't use SNS, however, the composition of content(1st ranking), reviews on musical(2nd ranking), production(3rd raking), and main actors(4th ranking) affect the satisfaction while the staff service, stage composition, admission fee, satisfaction on theater hardly make any effect on it.

• Proceedings of the KIEE Conference
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• 2011.07a
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• pp.1975-1976
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• 2011

소셜네트워크의 등장은 기업 환경에도 많은 변화를 가져오고 있다. 초기의 기업 소셜네트워크서비스(SNS)는 자사 고객들과의 커뮤니케이션 채널로 활용되었지만, 최근의 기업 SNS는 자사내의 조직강화 수단으로 인식되기 시작하고 있다. 직원들의 수평적인 아이디어 뱅크와 인맥 형성(Human networks)을 위해서 많은 기업들이 SNS 활용을 시도하고 있다. 기업 SNS의 활용도가 높아지기 위해서는 Anywhere, Anytime 접근 환경이 지원되어야 한다. 기존 SNS 활용도를 폭발적으로 증가시킨 스마트폰과 같은 모바일 단말 지원도 기업 SNS에서도 이루어져야 한다. 그러나, 모바일 단말은 PC와 같은 기존 사용자 환경에 비해서 보안적으로 많은 취약점을 갖고 있다. 이 논문에서는 기업 SNS에모바일 단말 활용 시 대두될 수 있는 보안 취약성을 점검하고, 그에 대한 대응책을 제시한다.