• Title/Summary/Keyword: 지역 사회 보호

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Service Quality Measurement by Perception of A Day Care Service Users: Based on SERVQUAL Model (주·야간보호서비스 이용자 인지에 의한 서비스품질 측정: SERVQUAL 모형을 중심으로)

  • Lee, Jin Yong
    • 한국노년학
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    • v.31 no.3
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    • pp.691-709
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    • 2011
  • The purpose of this study is to measure the utilization of a day care service and service quality by SERVQUAL model, also to discuss policy implications based on this. The data analysis is conducted with 208 users of a day care service in Deajeon metropolitan city, Chungnam and Chungbuk area. The analysis result is as follows. First, it shows positive definiteness on tangibles, reliability, responsiveness, assurance, empathy in all categories because perceived level is higher than expectations. Perceived level after using the service is more highly rated than expectations before using it by most of seniors who use the service. Second, service quality is examined in accordance with demographic characteristics, but the difference is not statistically significant. Third, examining service quality in terms of characteristics of centers, it shows statistically significant difference in perceived level depending on management type of location, a number of provided programs per week, and the size of a facility and in expectations depending on established institution. Forth, as a result of examining service quality in accordance with characteristics of service users, there is no meaningful difference statistically.

인물취재 - (주)스타벅스커피코리아 대표 이석구

  • 한국낙농육우협회
    • 월간낙농육우
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    • v.35 no.9
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    • pp.121-124
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    • 2015
  • 현재 전국 64개 도시에 790여 매장을 직영하면서 하루 평균 매장 방문객 수만 20만여명에 달하는 스타벅스커피코리아. 세계 최대의 커피전문점 스타벅스의 국내 법인으로, 올해 한국낙농육우협회와 함께 국내산 흰우유 소비촉진을 위해 다양한 이벤트를 진행하고 있다. 국내에 새로운 커피문화를 소개하는 것은 물론, 국내 협력업체와 공생 관계를 유지하고 글로벌 인재를 양성하며 환경보호 및 지역사회 참여 등 국내 경제 및 지역시회 발전에 기여하고 있는 스타벅스커피코리아의 이석구 대표를 만나봤다.

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Caregivers' Experience of Violence and Coping with It in Nursing Homes (노인요양보호사가 경험한 환자 및 보호자에 의한 폭력 경험과 대처)

  • Lee, Eun-Young;Kang, Hee-Sun;Kim, Kyung-Hee;Park, Kyung-Sook
    • Research in Community and Public Health Nursing
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    • v.23 no.2
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    • pp.134-143
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    • 2012
  • Purpose: The purpose of this study is to investigate verbal, physical and sexual violence to caregivers in nursing home workplaces. Methods: This cross-sectional study was done from October 17 to 31, 2011 at eight randomly selected nursing homes in Seoul and one nursing home in Gyeonggi, South Korea. This study explored their responses to violence and violent situations, and then investigated on how caregivers coped with workplace violence. Results: The results of this study show that most caregivers in nursing homes experience some form of violence. Verbal violence was more frequent than physical or sexual violence. Verbal and physical violence occurred most often while they were changing the clothes of patients and sexual violence occurred most often while they were showering patients. After experiencing violence, caregivers most often dealt with the situation by informing their colleagues of what was happened. Conclusion: These results suggest that institutional and administrative measures must be implemented to increase the prevention of violence against caregivers and to improve effective measures to deal with violence once it has occurred. Violence in nursing homes can be reduced through the combination of appropriate responses by caregivers and proper education of both patients and caregivers.

Influencing Factors Affecting Caregivers' Service Quality for the Elderly with Dementia: Focusing on Dementia Knowledge, Work Value, and Job Performance Confidence (치매 노인을 돌보는 요양보호사의 서비스 질에 미치는 영향요인: 치매에 대한 지식, 일 가치감과 업무수행 자신감을 중심으로)

  • Kim, Doo Ree;Kim, Kwang Hwan;Lee, Soo Yeon;Han, Sun Hee;Lee, Gi Ran
    • Research in Community and Public Health Nursing
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    • v.32 no.3
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    • pp.233-242
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    • 2021
  • Purpose: The purpose of this study was to verify influencing factors affecting service quality provided by caregivers working for the elderly with dementia. Methods: Data were collected using a self-reported questionnaire from 214 caregivers in a long-term care facility in D city. The data were analyzed with service quality, dementia knowledge, work value, and job performance confidence. For data analysis, the descriptive statistics, t-test, one-way ANOVA, Pearson correlation coefficients, and multiple regression were performed using SPSS/WIN 21.0 program. Results: There were significant differences in service quality depending on the health status. Factors influencing service quality were work value, and job performance confidence with R2 value of 38%. The highly influencing factors were work value, and job performance confidence. Conclusion: The results of this study indicate that the effort to improve the service quality of caregivers should focus on work value and job performance confidence.

Development of a Measurement of Suicidal Protection (MSP) for High School Students in Korea (한국 고등학생의 자살 보호요인 측정도구 개발)

  • Park, Chan Sun;Yang, Sook Ja
    • Research in Community and Public Health Nursing
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    • v.30 no.2
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    • pp.161-173
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    • 2019
  • Purpose: This study was conducted to develop and test a measurement of the suicidal protection(MSP) for high school students in Korea. Methods: Thirty-four preliminary items were initially developed based on literature review and focus group interviews. Those items were evaluated by experts for content validity with 31 items yielded. For testing validity and reliability of the measurement, data were collected from 330 high school students in Korea. Results: The item analysis selected 26 items. One item was deleted additionally through the primary exploratory factor analysis. The final exploratory factor analysis yielded 26 items in six factors such as fear of suicide, self-esteem, emotion regulation, support from others, support from family, and school life, explaining 66.6% of the total variance of the suicidal protection for high school students in Korea. Convergent validity and discriminant validity were supported by construct reliability, average variance extracted estimate, and standardized regression weight. MSP scores were positively associated with economic status, academic record and suicidal ideation. Also, criterion validity was supported through a significant correlation with the Reason for Living Inventory for Adolescent. The Cronbach's ${\alpha}$ reliability coefficient was .93 for the overall measurement and .72~.86 for the six factors. Conclusion: The results show that MSP may be valid and reliable for assessing suicidal protection of high school students.

Appropriate Technology, Responding to the COVID-19 Pandemic - Redefined Roles in a Public Health Crisis (Part I) (COVID-19 대유행에 대응하는 적정기술 : 보건 위기에서 재정의된 역할 - 파트 1)

  • Lee, Sungwoo;Suh, Jungwoo;Kim, Jaeeun;Jang, Dongyoon;Pyun, Nayoon;Shin, Kwanwoo
    • Journal of Appropriate Technology
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    • v.6 no.2
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    • pp.238-255
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    • 2020
  • As COVID-19, which occurred at the end of 2019, has become a global pandemic, it has emerged as an unprecedented event that quickly destroys a nation's medical and healthcare system in both developed and developing countries. In the 21st century, most of the civil society that aimed for hyperconnected society is facing a new crisis that has not been experienced so far. Indeed, lack of personal protective equipment, isolation of clustered communities, disruption of medical systems necessary for diagnosis and treatment, and disruption of educational and economic activities due to social isolation are emerging. Since the COVID-19 has occurred, many of the difficulties that have occurred in the past six months indicate the basic infrastructure a society should have particularly in a pandemic. These include personal protective equipment (PPE), decontamination and quarantine tools essential for effective response, rapid and precise large-scale diagnosis, medical devices required for patient care, and identification and fast and wide on-line networks that can be used in social isolation. In this first part, we would like to introduce some representative examples of 1) personal protective equipment, 2) prevention of personal and community health, 3) social response through big data and networks within the framework of appropriate technology.

Homeland Security Management: A Critical Review of Civil Protection Mechanism in Korea (국가안전관리: 한국의 시민보호(위기재난관리) 체계에 관한 비판적 고찰)

  • Kim, Hak-Kyong
    • Korean Security Journal
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    • no.26
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    • pp.121-144
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    • 2011
  • The Framework Act on the Management of Disasters and Safety 2004(FAMDS) currently underpins Korean civil protection system, and under this FAMDS, Korean civil protection establishes a three-tiered government structure for dealing with crises and disasters: central government, provincial & metropolitan government, and local government tiers. In particular, the concept of Integrated Emergency Management(IEM) emphasizes that emergency response organizations should work and act together to respond to crises and disasters effectively, based on the coordination and cooperation model, not the command and control model. In tune with this trend, civil protection matters are, first, dealt with by local responders at the local level without direct involvement of central or federal government in the UK or USA. In other words, central government intervention is usually implemented in the UK and the USA, only when the scale or complexity of a civil protection issue is so vast, and thus requires a degree of central government coordination and support, resting on the severity and impact of the event. In contrast, it appears that civil protection mechanism in Korea has adopted a rigid centralized system within the command and control model, and for this reason, central government can easily interfere with regional or local command and control arrangements; there is a high level of central government decision-making remote from a local area. The principle of subsidiarity tends to be ignored. Under these circumstances, it is questionable whether such top-down arrangements of civil protection in Korea can manage uncertainty, unfamiliarity and unexpectedness in the age of Risk Society and Post-modern society, where interactive complexity is increasingly growing. In this context, the study argues that Korean civil protection system should move towards the decentralized model, based on coordination and cooperation between responding organizations, loosening the command and control structure, as with the UK or the USA emergency management arrangements. For this argument, the study basically explores mechanisms of civil protection arrangements in Korea under current legislation, and then finally attempts to make theoretical suggestions for the future of the Korean civil protection system.

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Visitors' Behavioral Characteristics and Application of Importance-Performance Analysis to Park Management and Use in the Chirisan National Park, Korea (지리산국립공원 이용객 행태 및 이용.관리에 대한 중요도-성취도 분석)

  • 유기준
    • Korean Journal of Environment and Ecology
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    • v.13 no.4
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    • pp.367-374
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    • 2000
  • 본 연구는 지리산국립공원의 동부지역을 찾은 이용객의 이용 행태의 분석 및 중요도-성취도 분석방법을 통해 관리와 이용관련 속성들에 대한 중요 정도와 실제만족도 분석을 목적으로 수행되었다 이를 위해 이용객 직접기입 방식의 설문조사가 현지에서 실시되었다 총 254명이 본 설문조사에 참여하였으며 응답자들의 사회경제적 특성 및 방문특성은 다른 국립공원 이용객조사에 나타난 결과와 유사한 경향을 보였다 대부분의 응답자들은 최근 대두되고 있는 환경문제에 대해 높은 관심을 보였으며 이와 더불어 이용보다는 보전이 우선하는 국립공원 관리정책에 더 큰 관심을 나타냈다 각 관리 및 이용관련 속성에 대한 중요 정도와 만족도 결과는 수질의 상태 자연식생의 보존상태 공원 내 쓰레기 문제, 야생동물의 보호상태에 특히 높은 중요도를 나타냈으며 휴양.관광 프로그램의 다양성 여부와 야생동물의 보호상태에 대하여 상대적으로 낮은 만족도를 나타낸 것으로 조사되었다.

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A Study on Work Stress, Satisfaction, and Dementia Attitudes of Social Care Work Force of Dependent Elders (노인시설 종사자의 업무스트레스, 업무만족, 치매 및 인간중심보호 인식 연구: 사회복지사, 간호사, 생활지도원의 비교)

  • Choi, Hee-Kyung
    • Korean Journal of Social Welfare
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    • v.59 no.3
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    • pp.175-199
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    • 2007
  • The study analyzes the characteristics, work stress, satisfaction and attitudes toward dementia of social care work force for dependent elders in Korea. Data were from 502 staffs including social workers, nurses, and direct care workers from 45 diverse type of nursing facilities in Busan and Daegu area. The results of the analysis indicate that they are low paid and overloaded in general. The respondents espoused highly hopeful and person-centered attitudes toward dementia and the elderly, while they showed low level of satisfaction related to work. The stress levels were higher in sub scales concerning care tasks and physical environments in work places. In addition, the results of multiple regression denote that those have higher level of satisfaction who are nurses, have no intension to quit, have more experiences of work education, and working in facilities with more frail elders. Stresses were closely related to higher level of education and the intension to quit. Person centered attitude was more often reported by those who have more elderly clients to take care of and are working in facilities with more elders who are demented and over 80. In particular, the association was consistent between higher level of job satisfaction and the person centered attitude. Several practical suggestions linked to the analysis were made including improving the welfare for staffs working in nursing facilities and providing continuous professional training and education for them particularly on person-centered care. In addition, it was emphasized to raise the morale of social care work force considering the rapidly increasing need of long term care and the important influence that care work force has on older persons' quality of life from now on.

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Vegetation Classification and Distributional Pattern in Damyang Riverine Wetland (담양하천습지의 식생유형과 분포양상)

  • Ahn, Kyunghwan;Lim, Jeongcheol;Lee, Youlkyung;Choi, Taebong;Lee, Kwangseok;Im, Myoungsoon;Go, Youngho;Suh, Jaehwa;Shin, Youngkyu;Kim, Myungjin
    • Journal of Environmental Impact Assessment
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    • v.25 no.2
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    • pp.89-102
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    • 2016
  • Damyang riverine wetland was designated as a wetland protected area in 2004; that is located in the Yeongsan river mainstream. Total 30 phytosociological releves at field studies were classified with 22 vegetation types including of 101 species (unidentified 1 species). Legends of actual vegetation map were separated by 6 types; riparian forest, substitute vegetation, synanthropic vegetation, wet meadow vegetation, open water, an area of wetland vegetation is about 35 % ($386,841.86m^2$). Results of this study area as follows. The plant society of Damyang riverine wetland was conjectured that it was formed by rapidly water environment change with installed weir on the upstream of protected area and operating of Damyang dam on top of the basin. Until recently, the terrace land on the river was used to cultivate, but that would be formed fallow vegetation scenery on riverfront caused by no cultivation after designated protected area. Paspalum distichum var. indutum community designated as invasive alien plant by Korea Ministry of Environment was widely developed and Myriophyllum spicatumunrecorded in the country as newly alien species was discovered in the study zone. The plants as lapped over developing environment for Leersia japonica must be occupied habitat of native plant species having similar niche. The various plant society in Damyang riverine wetland should be developed because of environmental changes, disturbances and damages of stream.