• Korean Journal of Construction Engineering and Management
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• v.12 no.5
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• pp.63-70
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• 2011

This research outlined the factors influencing the business management success via analyzing a survey of business principles. The research process has been tested in comparison of both financial factors, which come out of objective data and non-financial factors so relevantly prioritized by combining these factors. In order to specify the factors, a check-list and analyzed essential features of category have done with interviews and surveys. As consequently proceeding, the authors could deduce that non-financial but analytic factors such as business doable, technician workability, compensation and benefits etc. play major roles in construction sector. The outcomes consider a construction business as fundamental human labor job as opposed to a manufacture business. On reasoning necessarily more objective research works to be done as developing this research's outcome, it is meaningful in suggesting the pivotal factors influencing the construction business management. Therefore, this research is expected to guide the direction to induce the improvement of business management to be done by further exemplary researches.

• The Journal of the Acoustical Society of Korea
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• v.17 no.6
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• pp.67-73
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• 1998

쾌적한 음환경을 창조하기 위해서는 무엇보다도 음이 갖는 심리적 속성과 인지구조 를 파악하는 것이 중요하다. 이 연구는 여러 가지 환경음중에서 유쾌음에 대한 심리적 속성, 그리고 그 속성과 음과의 관계를 정성적으로 파악하는데 목적을 두고 있다. 특히, 음에 대한 감정 및 정서표현에 사회문화적 차이가 있다는 점을 감안하여 한국어 표현어를 심층적으로 조사·분석하고, 36종류의 표현어와 34종류의 유쾌음에 대해서 평정척도법을 이용한 심리평 가 실험을 실시하였다. 실험의 분석결과, 유쾌음의 심리적 속성은 활동성, 안정성, 박력성의 3가지 요인이 중요한 요인으로 밝혀졌다. 또한, 음과 표현어사이의 관계를 파악하기 위해 다 차원척도법을 이용한 선호도분석에 의해서 3가지 요인과 음과의 관계를 파악해 보았다. 이 결과는 유쾌음에 대한 평가시 중요한 심리적 속성으로서, 음의 물리적 평가방법 및 음환경 의 쾌적성 창조를 위한 중요한 실마리를 제공해 줄 수 있을 것이다.

• CRM연구
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• v.1 no.1
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• pp.3-22
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• 2006

As customer relationship management (CRM) has been increasingly adopted by corporations as a core business strategy, measuring performance of CRM is becoming an important managerial issue recently. In this study, we present a conceptual framework formeasuring CRM performance, and provide strategic priorities among the diagnostic perspectives and factors involved in the framework by analyzing their comparative weights. We first derived critical success factors of CRM from an extensive literature review and in-depth interviews with industrial and academic CRM experts, and categorized them into one of four different diagnostic perspectives. Then, we asked a group of CRM experts to evaluate each set of diagnostic factors in a pairwise fashion with respect to each perspective, computing their comparative weights by using the Analytic Hierarchy Process (AHP) technique. In terms of diagnostic perspectives, this study shows that customer perspective was the most critical perspective, whereas infrastructure was the least weighted perspective. The result also discloses that explicit goal and top management's attitude, expanding customer relationship, strengthening customer loyalty, and enhancing customer equity are the most important factors in infrastructure, CRM process, customer, and organizational performance perspective, respectively.

• Journal of Korea Entertainment Industry Association
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• v.15 no.1
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• pp.75-85
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• 2021

The purpose of this study is to examine the importance and satisfaction of users in the use and selection of a dance academy and contribute to methods for the activation of a dance academy based on basic information. A questionnaire survey was conducted with 213 users attending 12 dance academies in G Metropolitan City using the IPA statistical method. The following conclusions were drawn. The highest importance of a dance academy in IPA analysis was a professional teacher, followed by clean dance equipment, transit accessibility, dance academy fee, and a kind teacher. The highest satisfaction was a professional teacher, followed by various dance programs, teacher's choreography ability, a kind teacher, and transit accessibility. Based on the findings, dance academy users felt that the professionalism and kindness of teachers who directly teach them, academy fee, and equipment cleanliness associated with the age of COVID-19 were important. High satisfaction factors were teacher-related factors and transit accessibility. Therefore, it is considered that a professional and kind teacher and clean and hygienic environment will contribute to the activation of a dance academy.

• Journal of Korean Society of Transportation
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• v.32 no.5
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• pp.487-496
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• 2014

Much research has been actively done so far on the inconvenience of each urban railway station; however, Research is on importance factor analysis on transfer facilities by considering characteristics of railway stations is relatively insufficient. In this study, a novel method of finding causality between transfer facilities(movement, information, comfortability, etc,) in terms of demands and platform types is provided by using SEM(Structural Equation Model). The results of SEM analysis show that a large demand transfer station if combined with island and segregate platform types, has a higher importance factor with respect to information facility, movement facility position and comfortability. In addition, a medium demand transfer station if combined with separate and separate platform types has a higher importance factor with respect to information facility, movement facility and comfortability.

• The Journal of the Korea Contents Association
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• v.18 no.1
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• pp.587-595
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• 2018

This research aims to analyze the importance-performance among multiplex cinema selection attributes. Therefore, we collected data for visitors who visited the multiplex cinema and want to watch movies. Of the various multiplex cinema selection attributes, four factors were deduced that includes: major services, human services, physical environment, auxiliary services using exploratory factor analysis. In the quadrant I, the area of 'Concentrate Here' was 'diversity of screening time', 'diversity of movie genre', 'convenience of mobile app use', 'size and convenience of parking facility'. In the quadrant II, 'Keep up the Good Work' area was 'convenience of website booking', 'discounts through card partnerships', 'employee friendliness', 'accurate employee information delivery', 'comfortable seating', 'screen size', 'cinematic sound quality', and 'convenience of traffic' etc. The quadrant III, 'Low Priority' appeared to be 'membership system', 'tidiness of staff attire', 'resting space for waiting time', 'accessibility to the neighboring area', 'diversity of the snack corner', and 'overall cleanliness' etc. The quadrant IV, 'Possible Overkill' was 'appropriateness of the auditorium temperature' and 'service proficiency'.

• The Journal of the Korea Contents Association
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• v.13 no.10
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• pp.511-522
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• 2013

The main purposes of this study were eliciting the planning contents and indices that is necessary to consider the physical part of public space, the side of service users and coherent side for improving public service. After then it analyzed the importance in both civil servants and practical officials side. For this public space planning topics and indicators by FGI (Focus Group Interview) derived through and through expert questionnaires Analytic hierarchy (AHP: Analytic Hierachy Process) were analyzed by conducting importance. A result, the priority of public space as a park planning index was found in the case of privately owned public space, public pedestrian pathways, public open space, public facilities land, the park is located, and the most important characteristics of the road, if the public transport association the most important thing is derived. In order to enhance the public good public space and location for easy access to the consideration of whether the plan should be. Therefore this work will be the fundamental materials to make some of farther policies related with the development of public interest of private-public spaces.

• Proceedings of the Korea Water Resources Association Conference
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• 2019.05a
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• pp.329-333
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• 2019

안전한 수공구조물의 설계를 위하여 가장 큰 홍수량이 유발되는 지속시간 즉, 임계지속시간을 적용할 필요가 있다. 임계지속시간은 유역의 지형 인자 특성에 따라 상이 하다. 다양한 연구자들에 의하여 임계지속 시간은 유역의 지형 인자를 고려하여 추정할 수 있고, 이의 추정에 지형 인자를 고려하는 것이 합리적인 것으로 제안하였다. 본 연구에서는 기존에 발표된 임계지속시간 추정에 관련된 연구 성과를 분석하고, 이를 토대로 다양한 지형특성을 포함하고 있는 유역의 하천에 대하여 지형 인자가 임계지속시간을 추정에 기여하는 중요도를 분석하였다. 각 지형 인자의 중요도 판단 지표로는 베타계수를 활용하였다. 형상계수의 크기에 따라 지형 인자의 중요도는 상이 하였다. 임계지속시간을 지형 인자를 활용하여 회귀모형으로 추정할 때 각 인자의 중요도를 고려하여 변수를 선택하면 상관성이 향상될 수 있을 것으로 기대된다.

• Food Science and Preservation
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• v.11 no.2
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• pp.276-281
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• 2004

The study focused on setting priority among future core technologies that were derived by Delphi in agricultural management ＆ information using AHP. Items for the setting priority were decided as 'technology', 'market', and 'public concerns' by council. The future core technologies were divided as four parts by importance and R＆D level. Technologies that are consisted with upper two parts that have high importance were considered in the study. Questionnaires were given to 10 specialists in division of postharvest agriculture. As the results, 'market' was decided as a most important item. The most important technologies number were PⅠ16 in group Ⅰ, and PⅡ12 in group Ⅱ.

• Journal of the Korean Society of Food Science and Nutrition
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• v.41 no.7
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• pp.1020-1027
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• 2012

The purpose of this study was to investigate the priority of menu management by importance-performance analysis (IPA) of school foodservice menu attributes. Questionnaires were distributed to 448 school dietitians with an official letter, and a total of 292 responses were used for analysis. From the 21 menu attributes, the factors of 'nutrition', 'educational effect', 'capability consideration', 'ease of quality management', 'efficiency', and 'preference of students' were induced from exploratory factor analysis. The levels of importance (p<0.01) and performance (p<0.05) of the 'nutrition' factor were significantly higher with nutrition teachers than school dietitians, while the importance of the 'preference of students' factor showed significantly higher score with school dietitians (p<0.05). As a result of gap analysis for IPA, only the 'efficiency' factor was located in the area where performance was higher than importance, whereas no menu attribute factors were included in the 'concentrate here' area by the usual IPA. Further analysis showed that there should be more effort to improve the performance of an 'educational effect' factor for a school foodservice menu.