• Korean Journal of Construction Engineering and Management
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• v.9 no.5
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• pp.137-148
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• 2008

Using PMIS(Project Management Information System) plays an important role in systematically planning and effectively managing the complex and large-sized construction projects. In spite of the importance of PMIS, on-site engineers, who are the main users of PMIS, have not used PMIS enthusiastically because PMIS has been evaluated and improved by not the viewpoint of the system users but the viewpoint of system managers and head office manager. Therefore, this study developed an assessment model to evaluate PMIS with the viewpoint of the on-site engineers, so previously developed PMIS can be evaluated by the on-site engineers with importance and satisfaction elements. It is anticipated that the effective use of the developed assessment model might increase the utilization of existing PMIS as well as develop the construction industry.

• Culinary science and hospitality research
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• v.15 no.2
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• pp.255-267
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• 2009

The purpose of this study is to evaluate the importance and performance of the educational laboratory facilities for culinary practice. The questionnaire was distributed to 100 students enrolled in the culinary arts department at Y University located in Chung-buk province, and a total of 71 usable, completed questionnaires were received for the research. Collected data was statistically analyzed using the SPSS 10.0 Windows version, and the IPA(Importance-Performance Analysis) was conducted to compare importance and satisfaction from kitchen laboratory facilities which have been a key element of culinary education. Results of this study can be summarized as follows. Firstly, it was found that performance (M=3.42) for culinary practice facilities was lower than importance(M=4.09) for culinary practice facilities. Secondly, through IPA, the importance and satisfaction of culinary laboratory elements showed some differences between the students who had have some educational experience in culinary art prior to enrollmnet and those who had not. The former students attached importance to the usefulness of facilities rather than the size of facilities. And as rapidly improved factors, they answered ventilation and water supply facilities for culinary laboratories. The application of this study in physical environment of culinary education will contribute to improve students` satisfaction with the quality of education. However, the critical point of this study is a limited sampling, so the results of this study cannot be generalized.

• Journal of the Korean Institute of Landscape Architecture
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• v.47 no.4
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• pp.68-80
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• 2019

This study is to provide basic data for the user-oriented design for a middle school meditation forest in the future by analyzing the physical environment characteristics of existing middle school meditation forests, the users' utilization behavior, and the degree of the importance satisfaction. For this purpose, 24 evaluation indices based on site characteristics, naturalness, functionality, and the effectiveness of meditation forest sites were selected for analysis of importance satisfaction. We surveyed and analyzed the students and teachers of two middle schools 'A' and 'B' in Gwangju Metropolitan City. The results of this study are as follows. First, the perception and utilization rates of the meditation forests by students was significantly lower than teachers at both schools. 'A' school has a better use and recognition rate than the 'B' school. Second, the purposes of using meditation forests were rest (49.6%), weekday lunchtime (63.6%), with friends (65.0%) or colleagues (60%), and short (less than 10 minutes) rests (68.6%). They preferred flowers (30.0%) and shading plants (28.9%), mainly using shelters (57.9%) and walking trails (37.1%). Third, as a result of the importance of satisfaction analysis, the average score of the 24 items importance (3.81), higher than the satisfaction (3.62). The 24 items positioned in 4 quadrants are as follows: Nine items are in the I quadrant for 'persistent maintenance'. Three items are in the II quadrant for 'priority correction'. Seven items are in the quadrant III for 'low priority in the management and operation'. Five items are in the quadrant IV for 'avoid over effort'. For the comparison of two middle schools' satisfaction, 'A' school satisfaction was higher than 'B' school for 16 items, which showed a statistically significant difference. It is believed that the users in 'A' school are more satisfied than 'B' school because it has more forests and trails, better accessibility, and a variety of plant types and planting areas in the A school meditation forest. The results of the overall satisfaction analysis showed a significant difference between 'A' school (68.0%) and 'B' school (47.2%) as 'A' school has better shelters and trails. The rankings of the most satisfying space are walking trails (1st place) and shelters (2nd place). The reason for the highest satisfaction was for rest (stress relief and emotional support) in both 'A' and 'B' schools.

• Journal of the Korean Institute of Landscape Architecture
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• v.44 no.1
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• pp.1-15
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• 2016

The purpose of this study is to suggest an improvement plan for the waterfront by conducting an empirical analysis of users of the city's waterfront. For this purpose, this study conducted a field investigation and questionnaire survey on the waterfront of Sincheon, Daegu Metropolitan City. Based on this, this study investigated the importance and satisfaction levels of environmental factors according to the purpose of using the waterfront and proposed the improvement plans through an ISA(Importance-Satisfaction Analysis). The analysis results are as follows. In the case of using the waterfront for exercise, 'The division of bicycle trails and promenades' had the highest level of importance, while satisfaction level for items with 'Convenience facilities such as vending machines, toilets and water fountains' was found to be the lowest. In the case of using the waterfront for leisure and relaxation, 'Tree shade' had the highest level of importance, and the satisfaction level of the item on 'Whether to hold events such as exhibitions' was lowest. The ISA results showed that when the waterfront was used for the purpose of exercise, leisure and relaxation, items such as 'Convenience facilities such as vending machines, toilets and water fountains', 'Cleanliness of space and water quality' and 'Water quality management' had a high level of importance, but had a low level of satisfaction, which suggests that they should be improved on a preferential basis. Next, items requiring intensive improvement for exercise purposes were 'Tree shade', 'Rest facilities such as benches and pergolas', 'Width of bicycle trails and promenades' and 'The division of bicycle trails and promenades'. Leisure and relaxation found that 'Lighting facilities' require improvement. It is expected that if a river improvement project is implemented based on the above results, effective financial commitment and investment will be made.

• 한국벤처창업학회:학술대회논문집
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• 2017.11a
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• pp.113-116
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• 2017

본 연구는 창업지원사업의 효과성을 높이기 위해 창업지원사업의 분야 및 창업지원사업의 기대충족도와 경영성과와의 인과관계를 규명하고 창업기업의 경영성과에 영향을 미치는 요인이 무엇인지를 검증하는 것에 목적이 있다. 이에 따라 우리나라 창업지원사업의 분야별 인지도, 중요도, 만족도를 살펴보고, 이러한 인식도의 차이인 기대충족도를 비교분석하여 이에 근거한 문제점을 파악함으로서 현 시대에 맞는 발전방향을 도출하여 우리나라 창업지원사업의 발전방안들을 제시하며, 합리적이고 효과적인 정책방향을 탐색하고자한다. 조사대상은 충청남도와 충청북도의 창업보육센터에 위치하며, 중소기업창업지원법에 의해 사업을 개시하고 7년이 지나지 않은 개인사업자 및 법인 사업자로 한정하였다. 자료수집 방법은 창업보육 매니저에게 요청하여 10개의 창업보육센터를 대상으로 총 150개의 입주기업에 이메일 설문지가 발송되었고, 자기보고식 작성방법에 따라 설문회수된 123개의 설문지 중 불성실 하게 응답한 설문지 1부를 제외한 총 122개를 최종 설문지로 사용하였다. 연구를 위한 자료의 수집은 2017년 10월 10일부터 2017년 10월 25일까지 2주간 실시하였다. 본 연구를 수행하기 위해 수집된 자료는 IBM SPSS Statistics 22.0을 활용하여 분석하였다. 창업지원사업 분야별로 창업자들이 상대적으로 중요하게 생각하는 정도와 실제 만족하는 정도의 평균값과 그 차이에 대한 검정을 한 결과는 다음과 같다. 창업지원사업 중 가장 중요하게 인지하고 있는 분야는 자금지원(4.44점), 시설 공간(4.25점), 컨설팅(3.80점), 창업교육(3.76점) 순으로 나타났고, 자금지원과 시설 공간은 4점 이상의 높은 점수를 보였다. 창업지원사업의 만족도는 창업교육(3.39점), 시설 공간(3.48점), 자금지원(3.36점), 컨설팅(3.33점)순으로 나타났다. 창업지원사업의 창업교육, 시설 공간, 컨설팅, 자금지원 각각 분야의 중요도와 만족도의 차이에 대한 통계적 유의성을 검정한 결과 모든 분야에서 유의미한 차이가 있는 것으로 나타났다.

• Journal of Korean Society of Forest Science
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• v.108 no.1
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• pp.109-115
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• 2019

The objectives of this study was to analyze the importance and satisfaction (ISA) of forest healing instructor training program, targeting on the students educated in 2018. As a result, it was found that students older than forties are the majority as 81 %, and they preferred forest healing instructors as their second future job. When comparing the importance and satisfaction, the students evaluated satisfaction with low grade compared to importance with high grade in all questions. In ISA analysis, it was needed to improve the updated textbook information, to list the example problems by subject, to expose the test subjects in the textbooks, to disclose the test questions and answers, to control the test difficulty, to adjust the test pass rate, to expand the number of test and test sites, to increase the effort for making students understand, to prepare lectures appropriate to practice for forest healing instructor training program by priority.

• Journal of Korea Entertainment Industry Association
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• v.15 no.7
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• pp.145-158
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• 2021

This study is aimed at identifying the important factors required by customers through importance-satisfaction analysis of how they choose skin care shops on the basis of certain factors and attributes at this time when there is an urgent need to improve the level of quality that meets their expectations and demands in combination with the quantitative expansion of skin care shops. To achieve this, a survey was carried out to 217 people over the age of 20 in Gwangju and Jeonnam area with experience in using skin care shop services. The SPSS v. 21.0 program was used to analyze the collected data. The results are summarized as follows. IPA grid analysis of the difference in importance-satisfaction of sub-factors for skin care shop choice showed that the items corresponding to the upper-left side of maintenance and strengthening, the upper-right side of stainability, and the lower-left side of gradual improvement were the 'sanitary control of tools and products', 'basic situation(legal compliance)', and 'workers' sanitary control', 'internal control of skin care shops', 'professionalism and skills of workers'and 'quality of services', respectively. Consequently, the results of this study will be based on the efficient operation of skin care shops, and further more the utilization of them is expected to expand the quantitative and qualitative base of the skin care industry.

• Journal of Digital Convergence
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• v.20 no.1
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• pp.379-389
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• 2022

This study was aimed to identify importance and satisfaction of intensive care unit health care providers for Intensive Care Unit Clinical Nurse Expert (ICU CNE) roles. A questionnaire survey was performed with 138 intensive care unit health care providers between May 3 to 29, 2021. Data were analyzed using descriptive statistics. t-test and Importance-Performance Analysis (IPA). There were statistically significant differences in importance(t=2.33, p=.024) and satisfaction(t=5.43, p<.001) between physicians and nurses. The importance and satisfaction of intensive care unit health care providers were ranked in the order of advanced clinical practice, professional activity, coordination and cooperation, education and counseling and research. In the 'concentrate' area, it was found that 'Professional activity' and 'Education' should be improved. A strategy is needed to strengthen the expertise of ICU CNE and to enhance the competency in areas that need improvement.

• Journal of Distribution Science
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• v.7 no.1
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• pp.71-90
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• 2009

Recently, highway service becomes a very important service in highways. Highway service is considered as a positive interaction method between highway service companies and customers. From this perspective, this study was to investigate the relationships between influencing factors of highway service and user satisfaction. And, this research was to examine the differences between importance and performance of highway service factors using IPA (Importance-Performance Analysis). The result of this study has categorised the 22 highway service attributes into seven highway service selection factors: food, culture, kindness and health, products, large space, employee and Phone, facility. Using IPA, this study has compared the importance and performance of highway service selection factors, as perceived highway service customers. The empirical findings suggest that strategic framework using IPA gives guidelines that improve effectiveness of highway service.

• The Journal of the Korea Contents Association
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• v.15 no.8
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• pp.598-610
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• 2015

The purpose of this study is to study a quality properties of design education program for enlightenment of creativity in young child. We studied preschool education professionals for perspective of design education quality properties in young child. So the study contents of our paper are design education for enlightenment of creativity in young child using a Importance-Performance Analysis. Results of T-test between importance and performance, we understand these facts: necessity for policy or/and financial support, thinking activities for production of ideas in problems or stimulus, delicate and detail attitude for search activities in environments and situations. In IPA, we realized that require the necessity of professional design educators, necessity for policy or/and financial support and change of mind at organizations related education. Our studies means a quality of design education program for enlightenment of creativity in young child. So, we expect our studies provide an useful data at a fields.