• Human Ecology Research
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• 제55권5호
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• pp.507-526
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• 2017

To infer the true state of a regional product's attributes, consumers use the image they have of the product's region of origin; however, products may have multiple countries of origin in their design, branding, sourcing and manufacturing becuase more products are increasingly a result of multi-firm and multi-country efforts. We examined how the country-of-origin image (country image and product image) affect international consumers' perceived value (function value and symbolic value) and purchase intentions of made-in China goods by extending and deepening the flexible model. Second, to investigate the differences of COO effects according to different types of country-of-origin we divided the traditional country-of-origin into two components: country-of-manufacture (COM) and country-of-brand (COB). We then explore how the impact of China's country image on consumers' perceived value and purchase intentions varies when China is the COM or COB of the same product. Six hypotheses were proposed to test our anticipations. We recruited 800 Korean adult consumers who previously purchased made-in China products to participate in the online investigation. Data analyses were conducted with confirmatory factor analysis and structural equation modeling using SPSS and AMOS. The main results are discussed as follows. First, the effects of China's COO image on Korean consumers' perceived value and purchase intentions vary when China is the COM or COB of a product. Second, a positive effect of the function value and symbolic value on the purchase intentions was found. Literature and practical implications of findings are discussed and suggested in the conclusion.

• 한국의류학회지
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• 제37권2호
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• pp.202-212
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• 2013

Outstanding service quality is a crucial factor to increase customer revisits, to increase customer revisits, to create new customers through positive word-of-mouth marketing and increase profits; in conjunction, the physical environment of department stores have a firsthand impact on customer purchasing behavior. This study examines the physical environment dimensions of department stores in China and the causal relationship with the physical environment, service environment, internal responses and store loyalty. The subjects in this study were male and female adults who finished the shopping the Lotte and Wangfujing Department Store located in Beijing. All participants were over the age of 20 and a one-on-one survey was conducted to gather data from October to November 2011. Data from 424 respondents were analyzed: in addition, AMOS factor analysis and path analysis were used. The results were as follows. First, physical environment factors consist of exterior aesthetic attraction, convenience, cleanliness and an interior aesthetic attraction. Second, exterior aesthetic attraction, convenience and cleanliness affect the overall service environment perception. Third, the service environment exercised an influence on internal responses, and internal responses impacted store loyalty. Fourth, a comparative analysis was made over Korean and Chinese department stores in China to check the research model. In Wangfujing Department Store, exterior aesthetic attraction, cleanliness and convenience had a statistically significant impact on service environment perceptions. In Lotte Department Store, the perception of service environment was under the statistically significant influence of all physical factors (exterior aesthetic attraction, interior aesthetic attraction, convenience and cleanliness). The findings of this study are helpful for Korean Department stores that plan to make inroads into China to formulate efficient service environment strategies tailored to local consumer characteristics.

• 한국콘텐츠학회논문지
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• 제11권6호
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• pp.472-485
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• 2011

본 연구는 소비자의 가치지각 측면별 이미지 차별화를 각 세분시장에 따라 검토함으로써 여행시장 전반의 경쟁력 제고 및 커뮤니케이션 전략의 효율성을 개선하는데 목적을 두고 있다. 계절적인 목적지 특성에 따라 우리나라 해외신혼여행객이 해외신혼여행목적지를 선택할 때 어떻게 차이가 있는지를 분석하고자 하였다. 본 논문에서는 다차원 척도법을 적용하여 7개의 여행지(괌/사이판, 호주/뉴질랜드, 중국, 일본, 하와이, 태국, 유럽)를 중심으로 여행을 경험하였거나 신혼여행을 계획하고 있는 사람들을 대상으로 하였으며, 분석결과 목적지별로 계절에 따라 지각도의 위치가 달라지는 것을 확인하였다. 본 논문의 공간상에 지각측면을 시각화한 연구 결과를 통해 해외신혼 여행지 시장전반에 걸친 경쟁력 제고 및 목적지별 다양한 전략적 시사점은 여행기업 내의 가능한 대체전략을 수립하는 기초자료를 제공할 수 있을 것이다.

• 유통과학연구
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• 제17권6호
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• pp.85-90
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• 2019

Purpose - In China, electric vehicle industry has been increased attention as a environmental friendly transportation to solve pollution problems, and still growing to solve a technological gap issues in automobile industry. Although the interest of electric vehicle is getting bigger, there are not many studies that showing consumers' intention to purchase an electric vehicle. Because of this phenomenon, this study tried to find the factors which can affect the purchase intention of electric vehicle. Research design, data, and methodology - Drawing on the Planned Behavior Theory(TPB), this study examined attitude toward the behavior, subjective norm of environmental protection, and the influence of economic benefits on purchase intention through survey. we measure 233 Chinese samples. Results - The results showed that attitude toward electric vehicles, subjective norms of environmental protection, and economic benefits had a significant effect on purchase intention. To be specific, the consciousness of environmental protection, economic considerations, product image and its characteristic are all considerable aspects from the standpoint of Chinese consumers. In addition, we found that the higher the age group, the weaker relationship between attitude toward electric vehicle and purchase intention. Conclusion - This study suggests that diverse factors related to the purchase intention of electric car in China market and Chinese consumers. Especially, economic benefit factors, which have a statistically significant and significant influence on the purchase intention of electric vehicles, are not significant variables in the existing electric vehicle research. This result is considered to be the result of the fact that the electric vehicle is not only an automobile having an environmentally friendly factor but also a product which makes it consider the economic situation. Put together, the results of this paper give us the theoretical basis for establishing an electric vehicle marketing strategy in the rapidly changing Chinese market. Also, this paper will provide new ventures for marketing and distribution strategies for Korean companies that are looking to expand into China.

• 통상정보연구
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• 제19권2호
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• pp.25-44
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• 2017

국제무역에서 전자상거래가 차지하는 비중은 급속도로 증가하고 있지만, 가장 기본적인 개념정의와 적용규범에 대한 합의도 이루어지지 않은 상태이다. WTO에서는 '디지털 콘텐츠'에 잠재적 무관세를 시행하는 한편 작업계획(Work program)을 통해 전자상거래에 대한 폭넓은 연구를 진행하고 있으며, 각국은 FTA 등의 협정을 통해 자국의 이익을 추구하고 있다. 본 연구는 한국이 체결 시행하고 있는 FTA 중에서 전자상거래에 관한 규정을 비교 분석하였다. 한국의 FTA전자상거래 규정은 무관세, 다른 장(chapter)의 규정과 충돌 시 다른 장의 규정 우선, 전자인증, 개인정보보호, 소비자보호 등에 대해서는 공통적이지만, 전자상거래의 대상을 각기 다르게 정의하고 있고, 전자상거래의 분류 및 적용규범에 대해서는 유보하고 있으며, 비차별대우에 대해 다르게 규정하는 등 일관성이 부족하고 체계적이지 못한 상황이다. 한국은 WTO 등의 연구에 참여하고, 미국, EU, 중국 등이 체결 시행하고 있는 FTA전자상거래 규정을 분석하여 적극적 탄력적으로 대처할 필요가 있다.

• 한국결정성장학회지
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• 제27권4호
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• pp.149-153
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• 2017

최근 많은 양의 보석용 무색 합성 멜리사이즈 다이아몬드가 주얼리 시장에 유입되고 있으며, 이로 인해 세계 곳곳에서 다이아몬드와 관련된 속임 건수가 보고되고 있다. 예를 들면, 의도적으로 합성 다이아몬드를 천연 다이아몬드라고 판매하거나 또는 의도적으로 천연 다이아몬드에 합성 다이아몬드를 섞어 판매하는 경우이다. 결론적으로, 천연 멜리사이즈 다이아몬드와 합성 멜리사이즈 다이아몬드의 구별이 그 어느 때보다도 더욱 중요한 상황이다. 현재 중국에서는 합성 다이아몬드를 생산할 수 있는 큐빅 프레스가 10,000기가 넘는다. 이 중 1,000기가 무색의 보석용으로 생산되고 있으며, 1기당 24시간을 기준으로 10캐럿의 합성 멜리 다이아몬드를 생산할 수 있다. 합성 다이아몬드는 때때로 핀포인트나 금속성 플럭스를 함유하는 특징을 가지지만, 감별을 위해서는 전문 감정원의 첨단 장비들이 요구된다. 소비자의 신뢰를 확보하기 위해서는 천연 다이아몬드로부터 모든 합성 다이아몬드는 구분되어야 한다.

• Human Ecology Research
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• 제52권6호
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• pp.601-616
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• 2014

This study's aim was to explore the relationships among consumers' perceived risk, trust, and familiarity with products made in China. We invited 489 Korean adult consumers, who had purchased products made in China earlier, to take part in this investigation. Data analyses were conducted using a reliability test, confirmatory factor analysis, and structural equation modeling (SEM) with SPSS ver. 21.0 and AMOS ver. 21.0. We assumed that the perceived risk could be classified into four types: financial, performance, psychological, and social risk. The empirical verification through SEM indicated that all four types of the perceived risk represented a negative influence on the trust. Further, only the financial and psychological risks were significant when consumers were not familiar with products made in China (novice); in contrast, the experts (consumers familiar with products made in China) showed that the performance and social risks were effective. Finally, we found that there was a moderating effect of familiarity on the relationship between three types of perceived risk, namely financial, performance, and psychological risks, and trust, but the social risk was not affected. The results of this research should help us to understand the consumers' risk perception of imported goods and to formulate criteria on the basis of which the consumers evaluate these products. This research can help companies, particularly those in China, to formulate market strategies effectively when they enter a foreign market such as Korea by exploring the influence of the perceived risk on local consumers' purchasing behaviors as well.

• 한국의류학회지
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• 제38권2호
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• pp.251-265
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• 2014

China is the biggest market for the Korean fashion industry. However, China is still difficult in regards to market entry and market success in China despite the geographical proximity. This study investigated the image of Korea and its impact on brand identity, brand attitude and intention to purchase with a focus on Chinese consumers in order to identify the variables of a country's image that affect a consumer's intention to purchase. The results of this survey targeted 214 Chinese consumers who were used for the final analysis. The survey subjects were female consumers in their 20s and 30s, living in metropolitan cities in China. Exploratory factor, reliability and frequency analyses were conducted using SPSS 19.0; in addition, confirmatory factor and path analyses were administered with AMOS 18.0. We identified two general images of Korea (economy and culture), two images of Korean (stylish and friendly) and three Korean fashion-product related images (quality, design and prestige). The results of the structural equation model were as follows. 1) Economy factor exerted significant effect on quality and prestige. 2) Stylish factor exerted a significant effect on all of the Korean fashion product images (quality, design and prestige). Friendly factor exerted positive impact on prestige. 3) All of the Korean fashion product images significantly influenced brand identity. 4) Brand identity exerted a significant effect on brand attitude. Lastly, brand attitude significantly affected intention to purchase.

• 한국의류학회지
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• 제40권4호
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• pp.763-774
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• 2016

Companies have recently become interested in the importance of long-term relationships with customers because business-based marketing ideas of the past have evolved into long-term relationship-based marketing. Establishing a relationship with customers to a company is not a simple method to form a market of consumers and provider; it is now understood as an important factor directly connected to the survival of a company. This study is to help Korean fashion brands in China build an efficient strategy for sales promotion and loyal customers through the analysis of the effect of familiarity with Korean fashion brands on satisfaction and brand loyalty in a rapidly growing Chinese fashion market. An online questionnaire covering Korean fashion brands in China was completed by 377 Chinese male and female customers aged 20 to 39 years old from March 20 to March 27, 2014. Data analysis was performed by factor analysis and path analysis using SPSS 20.0 and AMOS. Both direct experiences and indirect experiences influenced brand familiarity. It showed that brand familiarity had a significant direct effect and an indirect effect through satisfaction on brand loyalty. A competitive advantage in the present Chinese fashion market requires that loyalty builds and that brand loyalty increases by creating a long-term relationship with customers when familiarity about the brand is induced.

• 한국의류학회지
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• 제33권3호
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• pp.477-488
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• 2009

As the Korean cultural contents, such as drama, films, music, gained popularity in China, Korean fashion brands used Korean celebrities as their models to as a sales promotion strategy for Chinese consumers. With the point of view that the advertising model as a human capital as well, the purpose of this study is to investigate the factors of attributes of Korean celebrity advertising model, and to analyze effects on fashion brand recognition, preference, trust and purchase intention. With convenience sampling, the research surveyed Shanghai consumers in their 20's to early 30's who had purchased Korean fashion items. The 291 responses were analyzed by frequency analysis, reliability test, factor analysis, multiple regression analysis, The results are as follows. Frist, Korean celebrity advertising model attribute factors were divided into similarity, familiarity, popularity, attractiveness and trust. Second, the brand recognition was affected by similarity, familiarity and popularity factors, and the brand preference was affected by similarity, familiarity, popularity and attractiveness factors. Third, the trust of Korean fashion brands was affected by similarity, familiarity, attractiveness, trust, brand recognition and brand preference. Lastly, the intention to purchase Korean Fashion brand was affected by similarity, familiarity, attractiveness, brand recognition, brand preference and brand trust.