• Asia Marketing Journal
• /
• v.2 no.3
• /
• pp.44-63
• /
• 2000

경영관리의 초점이 생산중심에서 마케팅중심 그리고 서비스중심으로 급격히 변화하면서 서비스 경쟁이 중요한 생존무기가 되고 있다. 차별화의 수단으로 서비스의 중요성이 강조되면서 여러 가지 서비스 속성 중에서 서비스 품질에 관한 연구가 활발히 진행되어 왔다. 그러나 서비스 품질을 구성하는 차원을 밝히려는 연구는 많았던데 비해 서비스 품질이 소비자의 태도와 재이용 의도에 어떠한 영향을 미치는가에 관한 연구는 거의 이루어지지 않았다. 본 연구에서는 지각된 서비스 품질을 구성하는 여러 차원들이 소비자의 태도에 어떠한 영향을 주며, 태도는 소비자의 재이용 의도에 어떠한 영향을 주는가를 알아보았다. 자료는 소매점 이용자를 대상으로 수집되었으며 소매점 서비스에 관한 인과관계 모형을 통하여 분석되었다. 연구 결과 기능적 품질에 속하는 신뢰성 차원과 기술적 품질에 속하는 유형설비 차원이 소비자의 태도에 긍정적인 영향을 미치는 것으로 나타났다. 기술적 품질로 볼 수 있는 가격(비용) 차원은 예상대로 부정적인 영향을 주는 것으로 나타났다. 반면에 기능적 품질에 속하는 감정배려는 통계적으로 유의적인 영향을 미치지 못하는 것으로 나타났다. 한편 서비스 품질을 통해 형성된 소비자 태도는 소매점 재이용 의도에 긍정적인 영향을 미치는 것으로 나타났다. 본 연구는 추가적으로 소매점을 특성에 따라 몇 개의 범주로 분류하고 인과관계 모형의 영향 관계가 어떻게 달라지는가를 분석하였다. 분석결과 대형 할인소매점, 백화점, 주거지역 인근의 소매점들에서 상당한 차이를 발견하였다. 즉, 태도와 재이용 의도 사이의 긍정적인 영향관계는 소매점 유형에 관계없이 나타났으나 태도에 영향을 주는 서비스 품질 차원은 매우 다르게 나타났다. 이는 차별화 지표로 서비스 품질을 사용할 경우에 서비스 관리자들이 어떠한 전략을 선택해야 하는가에 관하여 시사하는 바가 크다. 아울러 동일범주의 서비스 산업이더라도, 서비스의 특성에 따라 서비스 품질을 구성하는 중요한 차원을 규명하기 위한 추가 연구의 필요성을 제기한다.

• Journal of the Korean Society of Surveying, Geodesy, Photogrammetry and Cartography
• /
• v.38 no.3
• /
• pp.281-293
• /
• 2020

Recently, large and small fires have been happening more often in Korea. Fire is one of the most frequent disasters along with traffic accidents in korean cities, and this frequency is closely related to the land use and the type of facilities. Therefore, in this study, the significance of fires was analyzed by considering land use, facility types, human and social factors and using 10 years of fire data in Jinju city. Based on this, OLS (Ordinary Least Square) regression analysis, SLM (Spatial Lag Model) and SEM (Spatial Error Model) using space weights, were compared and analyzed considering the location of the fire and each factor, then a statistical model with high suitability was presented. As a result, LISA analysis of spatial distribution patterns of fires in Jinju city was conducted, and it was proved that the frequency of fires was high in the order as follow, central commercial area, industrial area and residential area. Multiple regression analysis was performed by integrating demographic, social, and physical variables. Therefore, the three models were compared and analyzed by applying spatial weighting to the derived factors. As a result of the significance test, the spatial error model was analyzed to be the most significant. The facilities that have the highest correlation with fire occurrence were second type neighborhood facilities, followed by detached house, first type neighborhood facilities, number of households, and sales facilities. The results of this study are expected to be used as significant data to identify factors and manage fire safety in urban areas. Also, through the analysis of the standard deviation ellipsoid, the distribution characteristics of each facility in the residential area, industrial area, and central commercial area among the use areas were analyzed. In, the second type neighborhood facility with the highest fire risk was concentrated in the center. The results of these studies are expected to be used as useful data for identifying factors and managing fire safety in urban areas.

• Journal of the Korean housing association
• /
• v.24 no.1
• /
• pp.1-10
• /
• 2013

Number of children cared by child care centers has getting up almost half of the from zero to five year age group in korea. Home care children' activities are reported more active and natural than those of center care children. So this study seek the design guidelines for the residential core model of child care centers as second home in korea. The residential core model by Anita Lui Olds was selected and ten domestic center cases were surveyed for guidelines. Firstly, daily-residential core model is learning by daily life at home, and is equiped with cooking kitchenet and group activity area in group room. Secondly, play-residental core model is learning by playing by self, and is equiped with acting, eating and reading common area clustering two or three group room. Thirdly, eco-residental core model is learning by eco-friendly activities, and is equiped with companying, cooperating and sharing area. Fourthly, project-residental core model is learning by project by self, and is equiped with drawing, experimenting and presenting common area. Fifthly, the space of residential core model is organized with three or four group room and clustering living or common area. The larger the center is, the more the cluster is vertically. Facility area and outdoor playground per child is about 7 and $3m^2$.

• Journal of Korea Planning Association
• /
• v.54 no.4
• /
• pp.26-37
• /
• 2019

It is necessary to implement a wide range of housing welfare policies that citizens can experience in order to improve residents' the quality of life, as it emphasizes the balance of supply and management of public housing. The purpose of this study is to analyze the factors affecting residential satisfaction considering the three hierarchical levels of individual, household, and area. In the background of the study, the individuals' quality-of-life satisfaction determined not only by the individual but also by the various influencing environmental factors. This study targets 1,736 households, 3,239 persons in 464 areas in Seoul. The main research results are as follows. At the level one, there were influencing factors such as age(-), education level and income, and housing area per person, recipient of basic living(-), period(-) and RIR (at the level two). At the level three, west-south region(-) and social mix affect the complex of public housing. In consideration of living infrastructure, the closer to public transportation, public facilities, and medical facilities, the higher the satisfaction of public housing. The results of this analysis suggest that public support needs to focus on individual household members, but there is a need for ways to link it with the complex and the region.

• Journal of Korean Home Economics Education Association
• /
• v.22 no.1
• /
• pp.1-19
• /
• 2010

The purpose of this study was to develop practical problem focused teaching learning process plan for housing for the later life in order to apply it to the older stage of family planning section of Technology Home Economics in a highschool. Practical problem focused method was used for the teaching learning process plans of 3-session lessons according to the ADDIE model. The global practical problem was "What should I do to plan a safe and comfortable housing for the later life?" In the development stage, 53 teaching learning materials (44 students activity materials, 2 students' and 5 teacher' reading texts, and 2 moving pictures) were developed for 3-session lessons. The planes applied to the 5 classes, 150 students, in the freshmen of B highschool during April 20th-24th, 2009. The 5 point likert questionnaire were used to evaluate the 3-session lessons about 4 contents related aspects as well as the methods and effects of the lessons besides 2 open ended questions. The overall evaluation was very positive in all 6 aspects of the lessons. Some students wanted to learn more about universal design and aging related jobs. Those results showed that the practical problem focused teaching learning process plan for housing for the later life which this study developed would be appropriate to teach the older stage of family planning section related to housing and could be adjusted to the condition of each school and regions.

• Journal of Korean Society of Transportation
• /
• v.29 no.6
• /
• pp.39-56
• /
• 2011

This study proposed a traffic accident prediction model developed based on administrative districts of Seoul. The model was to find the relationship between accident rates and the representative land usage of the districts (development density) - the higher the development density (building floor area) is, the higher the traffic accident rate is. The findings showed that traffic accident statistics differ from (1) residential building floor area, (2) commercial building floor area and (3) business building floor area.

• Proceedings of the Korea Water Resources Association Conference
• /
• 2015.05a
• /
• pp.97-97
• /
• 2015

최근 몇 년간 발생한 도시홍수 피해의 주요 원인은 배수관망의 통수능 부족 때문이다. 2010년과 2011년에 연이어 발생한 서울시 침수피해의 주된 원인도 통수능 부족이라는 것을 관련된 보고서 등에서 확인할 수 있다. 따라서 현재 진행중이거나 계획중인 주요 침수지구의 '하수관거 종합정비 사업'은 주로 합류식 우수관거의 통수능 확보를 위한 사업으로 진행되고 있다. 하지만 침수지역의 관거 통수능 확보를 위한 관경확대는 관거확대 공사비용, 공사에 따르는 교통정체, 주거지역 시민의 피해, 제한된 공사비 등 여러 측면에서 제한될 수 있다. 배수망의 평면계획은 배수망의 유출반응과 밀접한 관련이 있다. 따라서 이 경우 관경확대 이외의 다른 대안으로 합류식 우수관거의 평면계획을 새로이 검토할 수 있다. 본 연구에서는 여덟 방향 깁스모형을 개발하여 기존의 네 방향 깁스모형과 비교하여 배수관망을 더욱 정확히 표현하도록 하였으며, 개발된 깁스모형을 활용하여 신월지구의 배수망 특성을 분석하였다. 또한 깁스모형을 이용하여 분석한 신월지구의 최적 배수관망 평면계획을 SWMM 모델에 적용하여 기존 배수관망 시스템과 최적 배수관망 시스템의 효율성을 검토하고 도시유역 적용성을 검토하였다. 따라서 본 연구의 결과는 깁스모형의 도시 배수망에의 적용성을 높임과 동시에 배수망의 평면계획을 이용하여 유출량 저감을 도모할 수 있는 새로운 대안을 제시할 수 있을 것으로 기대된다.

• Journal of Korean Society of Transportation
• /
• v.15 no.3
• /
• pp.39-49
• /
• 1997

본 연구는 서울대도시권을 대상으로 토지이용패턴과 통행수단선택간의 관계를 경헙적으로 분석하여 수도권 토지이용 및 교통정책에 시사점을 제시하는 것을 목적으로 하고 있다. 다중 로짓모형을 이용한 분석에서 직장 및 주거빌도가 높을수록 전철과 버스 등 대중교퉁수단에 대한 의존도를 보이는 것으로 나타났다. 또한 직장중심지의 경우 버스보다는 자가용이용율이 높은 것으로 나타나 고밀도 정책이 반드시 대중교통수단으로의 이동을 의미하는 것은 아니라는 사실을 경험적으로 입증하고 있다.

• Journal of the Korean Regional Science Association
• /
• v.35 no.1
• /
• pp.59-72
• /
• 2019

This study focused on low fertility and population decline which threaten national competitiveness. Therefore, a comprehensive analysis was attempted on the impact of housing characteristics and residential area characteristics of newlyweds on their birth plan. To this end, the hierarchical linear model(HLM) was implemented using '2016 Korea Newlyweds' Housing Survey' data. The main findings of this study are as follows. First, the birth plan of newlyweds is affected not only by housing characteristics, but also residential area characteristics such as the average housing price, average private education expenses and the number of local child centers. Second, the use of housing loans and the housing tenure have an interaction effect with the average housing price and the number of local child centers among the residential area characteristics. In other words, the use of housing loans has a negative effect on the birth plan if the housing price is high in the area, and being renter household has a positive effect on the birth plan if the number of local child centers is high in the area. These findings suggest that governmental effort to raise the birthrate of newlyweds should take into account their housing characteristics as wells as residential area characteristics.

• Journal of the Korean Society of Hazard Mitigation
• /
• v.1 no.2 s.2
• /
• pp.123-137
• /
• 2001

Based on basic characteristics of urban disasters and their data availabilities in Korea, this study provides risk assessment models which are derived from Cheongju examples. In specific, the application models are confined to fire, facility and escape risk survey results in the paper. For the assessment criteria, major independent variables for the categories of fire include both the frequency levels and the amount of damage. And the degree of facility risk assessment is heavily hinged on both the weighted values of key facilities and their weighted rank-sizes. In the same context, the degree of escape risk assessment is hinged on both the weighted values and the amount of the classification of land. From the empirical configuration, this paper presents that the potential figure of fire risk is relatively higher in the built-up areas within the existing Central Business District where accommodates a number of dilapidated housing units and community-supportive facilities. In contrast, the potential figure of facility and escape risk is higher in both old residential areas and the newly-built apartment complex. In short, the CBD and its neighboring residential areas record a high potential figure in terms of total risk, juxtaposing fire, facility and escape risk all together.