• Journal of the Korean hospital association
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• v.13 no.10 s.118
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• pp.42-43
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• 1984

가장 최근은 Pontiac열의 발생은 Canada의 Ontario주 Windsor에 있는 Engine공장에서 발생하였다. 이것은 1981년 8월 15일~21일 사이에 최소한 317명의 종업원에서 발생하였으며, 임상적으로는 발열, 두통 및 근육통, 피로감등 전술한 Pontiac열의 일반적 증상과 일치하였다.

• Proceedings of the Korean Institute of Industrial Safety Conference
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• 2004.10a
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• pp.25-30
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• 2004

• 방재와보험
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• s.117
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• pp.8-13
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• 2007

기업의 성장과 발전을 위해서는 고객만족을 통한 매출증대가 기본임은 틀림없다. 이것이 가능하기 위해서 기업의 경영자는 종업원을 기업성공에 결정적인 역할을 하는 존재로 인식하고, 이들의 욕구를 충족시키며 동기를 부여하는 인간관리로서의 내부고객 관리를 해야 한다.

• 프린팅코리아
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• v.11 no.8
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• pp.104-107
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• 2012

(주)트랜스코스모스코리아(CEO 하헌식, COO 스베타카시)는 종업원 5800명, 2011년 매출액 1552억 원에 이르는 DM 전문 회사다. 성남시 중원구 상대원동에 위치한 DM사업본부를 찾았다.

• The Korea Swine Journal
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• v.12 no.6 s.130
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• pp.82-84
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• 1990

미국에서 말하는 책임자란 사양관리 기술만이 아니라 재정, 종업원관리, 장래의 예측까지도 책임질 수 있는 능력을 가진 사람을 말하고 있다. 그렇기 때문에 관리책임자를 구한다는 것은 더욱 어렵게 되어가고 있는 실정이다.

• Journal of Global Scholars of Marketing Science
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• v.10
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• pp.27-43
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• 2002

The mediating role of job satisfaction and organizational commitment in the relationship between each of five job characteristics and turnover intentions was examined. Using Baron and Kenny(1986)'s approach for examining mediation hypotheses, results: (1) revealed that job satisfaction was a mediator in task significance-turnover intentions and autonomy-turnover intentions; (2) revealed that organizational commitment was a mediator in task identity-turnover intentions, task significance-turnover intentions, and autonomy-turnover intentions. The implications of the present findings were discussed.

• Culinary science and hospitality research
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• v.18 no.2
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• pp.19-33
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• 2012

This study empirically analyzed the effects of employees' sense of humor on job satisfaction and turnover intention focusing on those who work for restaurants in Seoul to provide preliminary data for effective human resource management in the foodservice industry. In terms of a sense of humor, meta message sensitivity, preference for humor, emotional expression, and coping scale of a sense of humor were drawn as the factors. The findings are as follows. First, among the factors of humor, preference for humor, reaction to humor, and meta message sensibility affected job satisfaction positively in order. On the contrary, emotional expression was found not to affect it. Second, preference for humor and emotional expression affected turnover intention negatively in order whereas meta message sensibility and reaction to humor did not affect it. Therefore, based on the research result that a sense of humor affects job satisfaction and turnover intention, it is needed to recognize the importance of humor and consider evaluation on a sense of humor when screening employees.

• Journal of Global Scholars of Marketing Science
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• v.12
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• pp.1-27
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• 2003

The purpose of this study is to verify what kind of influence do strategic factors (clarification of outsourcing goals, clarification of outsourcing scope, co-sourcing, management of supply businesses, and human resource participation) have on marketing performance factors (improvement of service quality, customer satisfaction, and improvement of employees' ability). Another purpose is to examine whether the influence of strategic factors of outsourcing on marketing performance differ depending on the outsourcing motives and the degree of human resources outsourcing. Hypothesis of influences of strategic factors of outsourcing on marketing performance is verified. The study shoes that co-sourcing has a significant influence on improvement of service quality, participation of human resources on improvement of service quality and employees' ability, and management of supply businesses on customer satisfaction and improvement of employees' ability. However, the study indicates that clarification of outsourcing goals and outsourcing scope do not affect variables in marketing performance.

• The Journal of the Korea Contents Association
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• v.12 no.3
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• pp.322-334
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• 2012

The purpose of this paper is to explain and identify how service trust about enterprise of internal employees influence on management performance by investigating relationships between service trust in internal organization of enterprise, job commitment, customer service behavior, management performance. A survey study was conducted to collect the data with sales forces of at domestic major pharmaceutical companies. Analysis of structural equation modeling with AMOS 18.0 was performed to test the research hypothesis. The results of the study are as follows: service trust in internal organization of enterprise are positively associated on both job commitment and management performance, but it was negatively associated on customer service behavior. Job commitment was positively associated on customer service behavior but it was not influences on management performance. And customer service behavior was positively associated on management performance. Therefore, service trust in internal organization of enterprise was direct influences on management performance and it was also effects on through job commitment and customer service behavior. To sum up, if employees are devote themselves in work of their organization, service behavior on their customer of employees will be higher, and then management performance will be achievement. So, it have to reinforce job commitment on employees in order to achievement high performance of management through sales.

• The Journal of the Korea Contents Association
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• v.8 no.6
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• pp.195-203
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• 2008

This research aimed to help the employers of hotel corporations by analyzing the effects of fairness of restructuring on employees' organizational commitment and organizational citizenship behavior. The research found that employer's fairness of restructuring has significant affects on the degree of employee's organizational commitment, thereby reducing the negative effects of restructuring and enhancing organization commitment and organizational citizenship behavior. Therefore, this study aims to examine impact of justice perception of layoff on survivors' organizational commitment and organizational citizenship behavior in hotel corporations. There are main results in this research given below; First, as procedural justice and distributive justice are higher, survivors' organizational commitment and organizational citizenship behavior are higher in the restructuring process. Second, as organizational commitment is higher is also higher organizational citizenship behavior in the restructuring process.