• Journal of the Korean Society for information Management
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• v.40 no.2
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• pp.211-241
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• 2023

With rapidly changing technological implementation of operating systems of businesses, the Ministry of foreign affairs (MOFA) of the Republic of Korea (ROK) has been undergoing digital transformation to its overall operations with the intent to innovate information and knowledge management (IKM) strategies since the mid-2000s. However, assessment as to the effectiveness of implemented IKM has been inadequately analyzed. This study aims to assess the concepts and limitations of the MOFA's current IKM strategies and the methods it employs to deliver its IKM framework, in light of strengthening the organizational ambidexterity and absorptive capacity, and also fostering organizational innovation through a qualitative study that involves interviews and analysis of reports from MOFA. The MOFA's IKM possesses dynamic capabilities to adapt to changing digital technologies. However, the institution's IKM is constrained by limitations associated with the utilization of the IKM system such as a structure that handles confidential documents and a lack of a collaborative system for IKM, and external limitations such as changes in the domestic political situation governing MOFA's priorities and the hierarchy of government organizations. Consequently, developing the organizational ambidexterity and absorptive capacity was not possible. To develop an IKM framework for organizational innovation, the MOFA must devise a way to minimize the impact of external changes by overcoming internal limitations. To that end, a detailed study on the development of a practically usable IKM system should include establishing a dialogue between job groups and enhancing employee competency in preparation for a changing environment.

• Journal of the Korean Society for information Management
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• v.28 no.1
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• pp.145-170
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• 2011

The purpose of this paper is to suggest a pilot model of knowledge organizing system which reflects the knowledge structure of research papers, using a case analysis on the "Korean Research Memory" of the National Research Foundation of Korea. In this paper, knowledge structure of the research papers in humanities and social science is described and the function of the "Korean Research Memory" for scholarly sense-making is analysed. In order to suggest the pilot model of the knowledge organizing system, the study also analysed the relation between indexed keyword and knowledge structure of research papers in the Korean Research Memory. As a result, this paper suggests 24 axioms and 11 inference rules for an ontology based on semantic relation of the knowledge structure.

• Information Systems Review
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• v.5 no.1
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• pp.113-127
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• 2003

In recent studies, there has been much interest in knowledge sharing between the company and customer. Yet, there is little empirical work on the impact of the factors on CRM performances. The purpose of this study is empirically analyzing the effects of organizational factors of knowledge management, CRM system factors, and trust on CRM performances. The findings indicate that 3 factors (knowledge-oriented organizational culture/characteristic, technical systems, trust) are significantly related to CRM performances. However, the relationships between other factors (knowledge-oriented leadership, knowledge-oriented strategy, education & reward) and CRM performances are not significant.

• 한국경영정보학회:학술대회논문집
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• 2007.06a
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• pp.441-446
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• 2007

근로자의 이직은 기업이 외부의 지식을 기업 내부로 가져와 공유하도록 함으로써 혁신을 이끌어내는데에 중요한 역할을 하고 있다. 그러나 이직은 기업에 직접, 간접적으로 지식 공유 주체들의 지식 공유에 대한 지연(Delay)을 야기한다. 본 연구에서는 March의 연구를 바탕으로 지식 공유 지연을 반영한 컴퓨터 시뮬레이션을 통해 이직이 지식 공유에 미치는 영향에 대하여 연구하였다. 분석 결과, 지식 공유 지연을 반영하지 않았을 때보다 높은 수준의 지식 공유에 이르는 이직률은 감소하였으며, 지식 평형 상태에 이르기까지 걸리는 시간은 증가하였다. 본 연구는 March의 논문을 확장하여 결과를 비교 분석하였고, 지식 공유 지연을 고려한 후에도 적절한 이직은 지식 공유에 필요하다는 결과를 도출하였다. 따라서 기업은 이직자가 새로운 조직에 빠르게 적응할 수 있도록 기업 문화와 시스템을 제공하여야 할 것이다.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2004.05a
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• pp.171-176
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• 2004

지식경영 관점에서 볼 때 기업의 기술혁신활동은 지식창출의 비중이 가장 높은 기업활동이며, 서로 다른 영역의 지식 통합이 중요한 지식경영 활동이다. 따라서 연구개발조직의 기술혁신 활동은 지식 경영 이론을 통하여, 잘 설명될 수 있는 분야라 할 수 있다. 본 연구는 한국의 기업들을 대상으로 하여 기술혁신과정의 지식경영활동이 기술능력 축적에 어떠한 영향을 주었는지에 대하여 조사하였다. 기존문헌의 분석을 바탕으로 기술혁신과정에서 발생하는 5가지 지식경영활동과 지식경영활동의 영향요인을 도출하고, 이후 지식경영활동과 기술능력의 향상 정도를 실증적으로 분석하였다. 분석 결과 지식공유, 지식활용, 결과성찰 세 가지 지식경영활동이 기술능력 증가와 유의한 영향을 미치는 것으로 제시되었다. 마지막으로 본 연구의 의의와 결론, 향후 연구방향을 제시하였다.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 1999.10a
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• pp.103-103
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• 1999

• Informatization Policy
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• v.18 no.4
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• pp.3-21
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• 2011

Knowledge ecosystem means a dynamic knowledge circulation, including knowledge creation, exchange and sharing and utilization. It is also the field of knowledge practice, which creates interactions in knowledge exchange between people and groups. The key premises of knowledge ecosystem, based on the nature of general ecosystems, can be characterized as follows: first, it primarily focuses on social networks between people and organizations participating in the process of knowledge circulation; secondly, knowledge ecosystem thrives on diversity of knowledge; and thirdly, it is significant for selection of valuable knowledge and adoption of appropriate knowledge. This review attempts to make a systematic examination of a wide range of existing studies on knowledge ecosystem. In so doing, it is expected to provide a basis for further inquiry into more critical and complicated issues. Although the scarcity of existing research-at least those in Korea-may limit the implications of findings, this review offers a set of suggestions for future research.

• Journal of Korean Library and Information Science Society
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• v.52 no.1
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• pp.129-154
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• 2021

The purpose of this descriptive correlational study was to explore the effect of knowledge of evidence-based practice (K-EBP) and organizational culture on the innovation behavior of university librarians in South Korea. The structured survey questionnaire consisted of four sections and 60 items. The four sections were concerned with K-EBP, organizational culture, innovation behavior, and EBP-related activities and demographic. The respondents were librarians working in 101 university libraries in South Korea. The results of this study were as follows. First, K-EBP indicated that the respondents had excellent practical skills, but their ability to appraise critically, apply knowledge and to conduct research was weak. Second, the questionnaire scores for K-EBP were significantly positively correlated with those for organizational culture and innovation behavior. Higher K-EBP scores corresponded to higher scores for relation-, innovation-, and task-oriented organizational culture. Third, K-EBP outcomes differed significantly by age group, education level, employment type, job title/seniority, reading of academic journal articles, and attendance at conferences. Organizational culture differed significantly with age. Innovation differed significantly with both age and conference attendance. Fourth, in the hierarchical multiple regression analysis, factors predicting K-EBP scores were education level and reading academic journals. Fifth, the multiple regression analysis identifying factors predicting innovation revealed statistically significant regression coefficients for overall K-EBP and for innovation- and hierarchy-oriented organizational culture. The regression coefficient for perception of a hierarchy-oriented organizational culture was negative. To promote innovation behavior of librarians, we need to foster an innovative organizational culture characterized by communication and cooperation, and improve the ability of librarians to engage in EBP. Educational programs that promote librarian engagement in research-related activities are needed.

• Journal of Korean Library and Information Science Society
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• v.47 no.4
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• pp.219-239
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• 2016

In this study, we analyzed the effects of how self-efficacy and organizational culture affect the knowledge sharing that facilitates team performance. Data was collected through a survey of 126 employees who work for A company and was analyzed using confirmatory factor analysis and structural equation modeling. Independent variables in this study included self-efficacy, sharing culture, openness, and competition culture. Latent variable was knowledge sharing. Dependent variable was team's performance. The results of analysis of structural equation modeling showed that self-efficacy, competition culture, and sharing culture were found to have both direct and indirect impacts on team's performance. However, openness was not statistically significant in the effect on knowledge sharing and team's performance. The implications of these factors will be used to develop knowledge sharing strategies that facilitates team performance.

• The Journal of the Korea Contents Association
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• v.13 no.1
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• pp.376-390
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• 2013

The purpose of this study are as follows : First, This study conceptually and artificially defines concepts of OCB, absorptive capacity, IT group-efficacy, and TTF. Second, this study confirms the relationship among the KMS performance, the result of using KMS, and the result drawn from OCB, absorptive capacity, group-efficacy, and TTF by the preceding researches, suggesting the research model and verifying through empirical study. Lastly, this study suggests the practical and strategic advices to the groups wanting to get on the edge through KMS. The results of data analysis showed that TTF was found to have a positive influence on KMS performance. IT group-efficacy and absorptive capacity were also found to have a positive effect on TTF. And IT group-efficacy was found to have a positive influence on OCB. The findings are discussed and further research topics are suggested as well.