• Title/Summary/Keyword: 조직적 성과

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A Study on the Impact of Organizational Competencies on the Business Performance of Sheltered Workshop (장애인직업재활시설의 조직역량이 경영성과에 미치는 영향)

  • Song, Dae-Sung;Na, Woon-Hwan;Song, Chang-Keun
    • 재활복지
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    • v.20 no.1
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    • pp.151-170
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    • 2016
  • The purpose of the research is to suggest the method to maximize management achievement of the sheltered workshops with analyzing the factors of organizational competencies which affect the business performance. The study was proceeded after suggesting the research model based on discussion on the business performance of Malcolm Baldrige (1987) model which assessed as the most optimized one for evaluation of the business performance of enterprise. First, the organizational competence of the sheltered workshop impact on commercial performance and noncommercial performance meaningfully. The commercial performance affects marketing competence, administrative competence, financial competence in order of mention, and noncommercial performance affects workshop cultural competence, financial competence, leader competence, human resources competence in order of mention. Second, the organizational competence of the sheltered workshop affects comprehensive business performance including commercial and noncommercial, in order of marketing competence, workshop cultural competence, financial competence, and human resource competence.

A Study on the Job Productivity by the Smart Work Investment - Focused on the Organizational Change Resistance and the Communication - (스마트워크 투자에 따른 직무 생산성에 관한 연구 - 조직 변화저항과 의사소통을 중심으로-)

  • Jung, Byoung-Ho
    • Management & Information Systems Review
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    • v.37 no.3
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    • pp.83-113
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    • 2018
  • The purpose of this study to empirically examine a smart work investment and job performance by change resistance. Firstly, There investigates mediating role of the communication between the smart work investment and the job performance. Secondly, It will identify the job productivity differences through a level of organizational change resistance that reduced smart work investment. The smart work is to provide the flexibility of time and location and is a working method to improve a work productivity of organization members. The introduction of smart work means the adoption of new organizational culture, institution and technology and requires a novel change of a custom and pattern on existing organization culture and institution because of transformation form of communication and collaboration. The method of this study adopts a structural equation model to test a mediating effect of communication and a moderating effect of change resistance level. This model confirms whether smart work investments provide a positive impact on communication and organizational productivity. In addition, I will classify a change resistance level of smart work by cluster analysis and then check a critical path difference of job productivity between each group. As a result, The organizational IT, institution and culture on the smart work investment appeared to important influencers in communication and also had a direct influence of individual performance. Also, The three independent variables of smart work investment have an indirect influence of individual and organizational performance through communication mediating variables. However, the organizational IT and institution as independent variables do not provide direct influence of organization performance. Nevertheless, two independent variables of organizational IT and institution have an indirect influence the organization performance through communication mediating variables. As a result of confirming a productivity of three groups on organization resistance, there was a difference the individual and organizational performance among groups. The low-level group of organizational resistance showed high coefficient value of performance compared to other groups. The group analysis implications, The smart work investment appeared significantly to revise the institution first, build culture secondly and advanced technology lastly. The theoretical implication from this study contributes an extension of social science theory through socio-technical systems, institution, culture, change resistance and job performance based on smart work. The practical implications explain the smart work success in step-by-step investment rather than radical investment as level management of change resistance. In future research, the smart work performance between private and public firms will analyze a difference of the organizational culture, institution, technology and performance.

DEA와 DT를 활용한 서비스 프로세스 벤치마킹 프레임워크

  • 설현주;최지원;박광만;박용태
    • Proceedings of the Technology Innovation Conference
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    • 2005.08a
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    • pp.113-137
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    • 2005
  • 본 연구는 각 프로세스가 조직에 미치는 상대적 영향을 고려한 조직 전체의 효율성을 평가하고, 조직의 효율성을 개선하기 위하여 조직을 구성하는 여러 프로세스 중에서 어떤 프로세스를 우선적으로 개선해야 하는지를 결정하며, 더 나아가 비효율적인 프로세스를 개선하기 위하여 어떤 프로세스를 벤치마킹해야 하는지를 결정할 수 있는 체계적인 방법을 제공한다. 이를 위하여 본 연구는 다음과 같은 중요한 세 가지 과정을 따른다. 첫째, DEA(data envelopment analysis)의 CCR 모형을 이용하여 프로세스의 투입요소와 산출 요소를 바탕으로 개별 프로세스의 효율성을 평가한다. 둘째, 도출된 개별프로세스의 효율성을 Lovell과 Pastor의 순수 산출요소(또는 투입요소) DEA 모형의 산출요소로 이용하여 서비스 단위 조직 전체의 효율성을 평가한다. 셋째, 앞서 도출된 개별프로세스의 효율성과 서비스 단위 조직의 전체 효율성을 각각 DT(decision tree)의 예측변수와 목표변수로 활용하여 각 서비스 단위 조직의 특성 및 상황에 따라 개선해야 할 프로세스를 선택하는 규칙을 생성한다. 제안한 방법을 통하여 기업은 비효율적 조직과 프로세스를 발견하고 조직의 효율성을 개선하기 위하여 어떤 프로세스를 우선적으로 개선해야 하는지를 결정할 수 있다. 이를 통하여 기업은 오늘날 기업 경쟁력의 핵심인 프로세스를 좀 더 효과적으로 평가 및 관리할 수 있을 것으로 기대된다.

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Organizational Justice as the Antecedent of Career Satisfaction: Building a Conceptual Model from an Integrative Literature Review (경력만족의 선행변인으로서의 조직공정성: 통합적 문헌연구를 통한 개념적 모델 도출)

  • Oh, Jeong Rok
    • The Journal of the Korea Contents Association
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    • v.14 no.11
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    • pp.915-929
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    • 2014
  • The purpose of this study was to explore organizational justice (distributive, procedural, and interactional justice) as the antecedent of and career satisfaction by conducting an integrative literature review. In addition, this study aimed to identify organizational support for career development (i.e., organizational sponsorship) as the potential mediating variable between organizational justice and career satisfaction. Based on an integrative literature review of previous research, this study proposed the conceptual model on the relationship between organizational justice and career satisfaction along with organizational support for career development. According to the conceptual model, organizational justice can add to the pool of important antecedents of career satisfaction, and organizational support for career development could mediate the relationship between organizational justice and career satisfaction. This study contributed to the human resource development (HRD) field through investigating the relationship between organizational justice and career satisfaction in a career development context in the workplace. Further, this study provided additional theoretical backgrounds to conduct organizational justice related research on diverse factors, such as potential mediating variables, influencing career satisfaction.

A Study on the BSC System Reformation in a Non-profit Organization (비영리조직의 BSC 시스템 개선방안에 대한 고찰)

  • Kim, Kyoung-Tae
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2010.05a
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    • pp.131-134
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    • 2010
  • BSC(Balanced Scordcard : 균형성과표)는 조직의 새로운 성과관리 도구로서, 영리조직을 비롯한 비영리조직에서도 널리 도입, 활용되고 있다. BSC는 단기적인 재무적 지표를 중시한 과거의 성과관리를 벗어나 비재무적 지표를 동시에 고려하여 조직의 본래 목적과 비전을 달성하는데 도움을 주는 균형잡힌 성과관리 시스템이다. 비재무적 지표에 의한 성과관리 시스템이라는 점에서 그간의 다른 시스템과는 달리 공익의 추구를 근본 목적으로 하는 비영리조직에 대한 적용 가능성은 보다 높다고 평가되고 있다(김철회 외, 2006). 그러나 BSC의 선구자인 Kaplan과 Norton(1996)이 지적한 것처럼 비영리조직에 대한 BSC 적용은 영리조직과는 다른 형태로 유연하게 이루어져야 할 것이다. 즉, 영리조직에서 활용되기 시작한 BSC를 조직의 특성과 목적, 비전이 전혀 다른 비영리조직에 도입하고자 할 때에는 반드시 그에 대한 고려 및 차별화된 접근방법이 필요하다는 것이다. 이에 본 연구를 통해 비영리조직에서의 BSC 시스템 도입에 있어서 고려사항을 살펴보고 개선방안을 제시하는 것은 향후 비영리조직에서의 바람직한 BSC 구현을 위해 의미가 있다고 할 수 있다.

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Do Organizational Factors Influence the Outcome of Social Enterprise? (조직요인은 사회적 기업의 성과에 영향을 미치는가?)

  • Cho, Sang-Mi;Kwon, So-Il;Kim, Su-Jeong
    • Korean Journal of Social Welfare
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    • v.64 no.3
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    • pp.29-50
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    • 2012
  • Recently, social enterprises are expanded quantitatively and continuously, so it is timely to suggest effective management for sustainability of social enterprises. Therefore, this study was conducted to explore various organizational factors which influence on social enterprises' economic and social outcomes. This study investigated the effects of strategic factors, management system, external environment and organizational culture on the outcomes. Strategic factors emerged as the most critical factors for both outcomes. Human resource management and innovative organizational culture affected economic outcomes. Among external environment, community support has significant effect on social outcomes. Based on the results, implications were suggested for effective management and further research.

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A Study on the Antecedents and Consequences of Acceptance of Organizational Change (조직변화 수용성의 선행변인 및 결과변인에 관한 연구)

  • Yang, Pil-Seok;Kim, Hae-Ryong
    • Journal of Digital Convergence
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    • v.20 no.4
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    • pp.247-260
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    • 2022
  • In order to advance theoretical and practical understanding of innovative behaviors and affective commitment to change, this study investigated the relationship among innovation supporting organizational culture, decentralized structure, acceptance of organizational change, and affective commitment to change and tested the mediating effect of acceptance of organizational change in the relationship. Data were collected from 261 employees at H corporation and analyzed to test suggested research hypotheses using SPSS 20.0 and AMOS 20.0. The results are as follows: First, it is found that innovation supporting organizational culture influences positively acceptance of organizational change and affective commitment to change. Second, results show that decentralized structure influences positively acceptance of organizational change, but does not influence innovative behavior. Third, it is found that acceptance of organizational change influences positively affective commitment to change and innovative behavior. Fourth, it is also found that acceptance of organizational change mediates partially the relationship between innovation supporting organizational culture and affective commitment to change and acceptance of organizational change mediates completely the relationship between decentralized structure and affective commitment to change. With these findings, it is confirmed that innovation supporting organizational culture and decentralized structure influence positively affective commitment to change and innovative behavior through acceptance of organizational change. Limitations and suggestions were discussed.

An Empirical Study on the Effect of the BSC Application on the Organizational Performance in the Public Sector (BSC 운용이 조직성과에 미치는 영향에 관한 실증연구;PDCA 모형중심으로)

  • Sin, Seung-Ho;Im, Gyo-Hyeon;Gwon, O-Jun;Seo, Hyeon-Sik;O, Jae-In;Kim, Yeong-Chun
    • 한국경영정보학회:학술대회논문집
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    • 2007.11a
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    • pp.102-108
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    • 2007
  • 본 연구는 성과관리가 조직의 지속적인 성장과 발전의 혁신도구로써 조직성과에 영향을 미친다는 측면에서 공공부문의 균형성과표(BSC) 운용의 성공요인과 고려사항을 바탕으로 연구모형을 설정한 후 이를 실증적으로 분석하였다. 이를 위하여 성과관리를 위한 BSC의 추진 관리 단계인 계획, 실행, 평가, 환류 등 순환주기에 관련된 변수들을 독립변수로 하고, 조직성과에 관련된 변수들을 종속변수로 선정하여 독립변수가 종속변수에 미치는 영향을 분석하였다. BSC를 구축 운영하고 있는 공공기관의 BSC 성과관리시스템 담당자에게 설문조사를 실시하여 분석한 결과, BSC 운영 단계별 하위변수들은 상호간에 영향을 미치며, 조직성과에도 유의미한 영향을 미치는 것으로 나타났다. 이러한 분석결과에 따른 정책적인 시사점은 성과관리를 조직 내에 촉진 유지하기 위한 조직적, 정책적, 전략적 환경을 조성하여야 한다는 점이다. 또한 공공부문에서 성과관리제도가 실패하는 가장 큰 이유는 객관적인 평가지표가 명확히 설정되지 않았거나 보상체계가 불충하기 때문이다. 공공부문의 경쟁력 확보를 위해서는 구성원이 전략적 사고의식을 가져야 한다.

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The Relationship among Deans' Distributed Leadership, the Professor's Organizational Commitment, the Job Satisfaction and Organizational Effectiveness in Chinese Universities (중국 대학교 학장의 분산적 지도성, 조직헌신, 직무만족, 조직효과성의 구조관계)

  • Jin, Ting;Zhu, Hui-Qin
    • Journal of Industrial Convergence
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    • v.19 no.1
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    • pp.33-41
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    • 2021
  • The purpose of this study is to verify the structural relationship between the dean's distributed leadership, the professor's organizational commitment, job satisfaction, and organizational effectiveness perceived by Chinese university professors, and the mediating effect of organizational commitment and job satisfaction. For the experiment, a survey was conducted on 383 professors at three universities in Hebei, China. The results of this study are as follows. First, Deans' distributed leadership had a positive effect on organizational effectiveness, organizational commitment, and job satisfaction of professors. Second, Dean's distributed leadership showed a significant direct effects on organizational effectiveness. Third, organizational commitment and job satisfaction has a mediating effect in the relationship between distributed leadership and organizational effectiveness. Therefore, in order to increase the organizational effectiveness of Chinese universities, it is necessary to activate deans' distributed leadership and to improve the organizational commitment and job satisfaction of professors.

중소벤처기업의 CEO 변혁적 리더십과 내적 외적 혁신 행동이 사업 성과에 미치는 영향에 관한 연구 : 유연적 조직문화의 조절 효과를 중심으로

  • Jeong, Un-Seop;Ha, Gyu-Su
    • 한국벤처창업학회:학술대회논문집
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    • 2020.06a
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    • pp.141-147
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    • 2020
  • 최근 중소기업연구원 연구자료에 의하면 우리나라 중소벤처기업의 혁신 수준은 OECD 최하위 수준이며, 네트워크 기반의 협력체계가 필요하다고 발표하였다. 또한, 최근의 혁신 행동 관련 연구를 살펴보면 내적 혁신 행동에 대한 연구는 많으나, 외부 네트워크 혁신 행동과 연동한 연구는 미진하였다. 따라서 본 연구의 목적은 CEO 변혁적 리더십이 조직 공정성을 기반으로 내적 외적 혁신 행동을 실행함에 있어서 유연적 조직 문화의 조절 효과가 사업성과에 미치는 영향에 대해서 알아보고자 한다. 이론적 고찰을 통해 중소벤처기업 성과모형, CEO 변혁적 리더십, 내적 혁신 행동, 외적 혁신 행동, 조직 공정성, 유연적 조직문화, 사업성과에 대해서 알아보았다. Chrisman 등(1998)의 중소벤처기업 성과모형은 ①기업가(entrepreneur), ②산업구조(industry structure), ③사업전략(business strategy), ④자원(resources), ⑤조직구조(organization structure, processes and systems) 등 5가지를 제시하였다. 본 연구에서는 Chrisman 등(1998)의 벤처기업 성과모형 NVP = f(E, IS, BS, R, OS)을 적용하여 연구 모형을 설계하고 실증 검증하였다. 향후 중소벤처기업 성과모형으로서 직원들의 미래전망과 자부심 향상에 본 연구가 시사점을 제공할 뿐만 아니라 중소벤처기업 경쟁력 강화를 위한 기업 혁신 행동 컨설팅 연구에도 기여할 수 있을 것으로 판단된다.

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