• Journal of Korea Society of Industrial Information Systems
• /
• v.17 no.5
• /
• pp.75-88
• /
• 2012

This study examines the relationship among servicescape, information technology, employee's job satisfaction, affective commitment and service performance. Empirical research is conducted to statistically test the model using SEM and empirically confirms followings: (a) positive effect of servicescape and IT on both of job satisfaction and affective commitment, which, in turn, positively influences on service behavior, (b) positive effect of affective commitment and service behavior on service recovery, and (c) significant indirect effect of job satisfaction on service recovery meditated by service behavior. Results suggest that there are direct and indirect effects on service performance of servicescape and information technology through job satisfaction and affective commitment. This paper is concluded with the summarized result and contribution of this study, managerial implication of the research findings, and further research issues.

• Journal of Convergence for Information Technology
• /
• v.10 no.10
• /
• pp.236-245
• /
• 2020

The purpose of this study was to determine the associations among emotional burnout, resilience, job embeddedness, and organizational commitment, provide basic data for an effective dental care delivery system and manpower management, and promote organizational commitment in clinical dental hygienists. For data collection, convenience sampling was performed among dental hygienists working in Daejeon and Chungcheong and Jeolla Provinces from November 11 to December 30, 2019, and a self-administered questionnaire was used. Organizational commitment was positively correlated with resilience and job embeddedness and was negatively correlated with emotional burnout; emotional burnout was negatively correlated with resilience and job embeddedness; and resilience was positively correlated with job embeddedness. The factor most significantly affecting organizational commitment was emotional burnout, followed by resilience and job embeddedness. It is therefore necessary to give another consideration to a customized intervention strategy, which involves emotional burnout, resilience, and job embeddedness, in exploring a program that helps clinical dental hygienists maintain and manage organizational commitment efficiently.

• Journal of Korean Library and Information Science Society
• /
• v.54 no.3
• /
• pp.165-192
• /
• 2023

This study aims to examine the effects of bureaucratic characteristics, which are the most common in modern library organizations among organizational characteristics of public libraries, on the organizational commitment of librarians. Doing this analysis, 185 librarians from 20 public libraries in the Seoul metropolitan area of South Korea were surveyed to look into the bureaucratic and post-bureaucratic characteristics of each library, such as specialization, hierarchy of authority, system of rules, integration, and participation, and the three dimensions of organizational commitment of affective commitment, continuance commitment, and normative commitment. According to this analysis, the hierarchy of authority had a negative effect on affective and normative commitment, while integration had a positive impact on affective and continuance commitment, and participation had a positive effect on affective and normative commitment. The findings, therefore, show that a combination of bureaucratic and post-bureaucratic characteristics, which reduces the hierarchy of authority and strengthens integration and participation, would increase organizational commitment. This study is meaningful in that, through empirical research, it suggests organizational bureaucratic characteristics that would raise organizational commitment in public library organizations.

• Management & Information Systems Review
• /
• v.37 no.3
• /
• pp.49-64
• /
• 2018

The purpose of this study is to investigate the effect of organizational virtue and leader member exchange on workplace-incivility by reducing workplace incivility. And second, to examine how incivility in the organization will affect affective commitment. Third, the effect of conscientiousness on the relationship between workplace-incivility and affective commitment in the organization is examined. In this study, 234 domestic workers were surveyed and their hypotheses were verified for empirical study. This study revealed that organizational virtue and leader member exchange had negative effects on workplace-incivility, and organizational incivility also had negative effects on affective commitment. In addition, the relationship between workplace-incivility and affective commitment in the organization showed that the lower the degree of conscientiousness in personality, the stronger the negative effect of workplace-incivility on affective commitment. Therefore, this study suggests that empirical studies show causal relationship between workplace-incivility and affective commitment in the organization. In addition, the moderating effect of conscientiousness on the relationship between workplace-incivility and affective commitment was demonstrated, and it is meaningful that the effect of organizational virtue, leader member exchange relationship and affective commitment is demonstrated empirically.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.19 no.10
• /
• pp.206-213
• /
• 2018

For sustainable management under uncertainty, organizations should explore factors influencing organizational creativity. This research examined affective commitment as the factor expected to increase organizational creativity. Clarifying the relationship between affective commitment and organizational creativity, we consider training motivation as a moderator. The participants in this empirical study were 472 employees and 64 firms' CEO to confirm hypotheses that training motivation make strengthen the positive relationship between affective commitment and organizational creativity. Results showed that organizational creativity was associated with affective commitment. Moreover, there was a moderating effect of training motivation on the relationship between organizational commitment and organizational creativity. This study attempted to avoid common method bias by using different sources such as CEO's response and employees' response. The implications for future research are discussed, including exploring the mechanism of organizational creativity and practice.

• Journal of Venture Innovation
• /
• v.1 no.1
• /
• pp.165-179
• /
• 2018

The purpose of this study was to identify mediating effects of affective commitment between workplace silent behavior and team learning. A team leader should pay attention to workplace silent behavior in that the workplace silent behavior of the team member may have a negative impact on team effectiveness as well as on individual effectiveness. In this study, 106 employees working in diverse domestic companies were surveyed and data were analyzed. The results are as follows. At first, silent behavior has a negative effect on affective commitment. Second. silent behavior has a negative effect on team learning. Third, affective commitment partially mediated silent behavior and team learning. The meaning of these results is that the workplace silent behavior has direct influence on team learning and indirect influence on team learning via affective commitment as well. Based on the results of this study, implications, limitations, and future research topics were discussed.

• Journal of Global Scholars of Marketing Science
• /
• v.15 no.2
• /
• pp.161-182
• /
• 2005

This paper reports on a study testing a model that articulates factors affecting duration of the relationship between exporters and importers. The model posits that affective commitment and calculative commitment influence duration of the relationship. Affective commitment of an importer toward an exporter is hypothesized to be predicted by social satisfaction, which in turn may be predicted by cultural familiarity, perceived similarity, and credibility. In contrast, calculative commitment is hypothesized to be predicted by economic satisfaction, which in turn may be predicted by opportunism and relationship performance. A survey of importers was conducted to test the model. The study results provided support for most of the hypotheses. Theoretical and managerial implications of the study results are discussed too.

• The Journal of the Korea Contents Association
• /
• v.16 no.6
• /
• pp.63-72
• /
• 2016

The purpose of this study was to analyze the effect of childcare teachers' empowerment on affective commitment. For that, a survey was conducted of childcare teachers working at private-sector childcare facilities located at S City of Jeollanam-do. Data collected from 247 questionnaires were used for analysis, excluding those containing insincere answers. The collected data were investigated using SPSS 18.0, a statistical program, through reliability analysis, confirmatory factor analysis, t/F-test, Scheffe post-hoc test, and hierarchical regression analysis. Major results of analysis were as follows: A difference in affective commitment was observed, depending on age and remuneration, the demographic characteristics of childcare teachers. Hierarchical regression analysis was conducted by factoring in each sub-variable of empowerment with demographic characteristics of childcare teachers being controlled. Among the empowerment variables of childcare teachers, significance, capability, and self-determination were found to have an effect on affective commitment. Meanwhile, the extent of influence did not have any effect on affective commitment. Finally, the variable that had the greatest effect on affective commitment of childcare teachers was significance among empowerment variables.

• Information Systems Review
• /
• v.13 no.3
• /
• pp.65-81
• /
• 2011

The purpose of this study is to examine the role of social communication through the information technology, affective commitment and calculative commitment in globally integrated. The structural equation modeling technique was used to evaluate its empirical validity and causal relationship using data collected from a survey by a transnational corporation. The result revealed that social communication between employees through the information technology led to having a direct effect on both affective commitment and calculative commitment beyond the simple communication tool. Also the social communication had a positive effect on globally integrated. Both affective commitment and calculative commitment have a positive effect on globally integrated. From the result, we could find that affective commitment and calculative commitment partially play a mediating role between social communications and globally integrated. This result offered both recommendations and implications for firms attempting to innovate in order to be transnational corporations.

• Korean Business Review
• /
• v.22 no.1
• /
• pp.45-75
• /
• 2009

Previous researches of organizational citizenship behavior have been focused mainly on organizations, and there have been only a few studies on the organizational citizenship behavior of nonprofit organizations. In particular, few empirical studies have been made on the relations among variables affecting the organizational citizenship behavior of profit and nonprofit organizations. Thus, this study attempted comparative analysis. According to the result of the analysis, in profit organizations, the fairness of procedure, emotional commitment and continuous commitment had a significant effect on organizational citizenship behavior, as well as the fairness of distribution and perception of organizational support. In nonprofit organizations, on the contrary, the fairness of distribution, the fairness of procedure, and perception of organizational support were insignificant, and only emotional commitment and continuous commitment had a significant effect on organizational citizenship behavior. This study is meaningful in that it comparatively analyzed the effects of organization members' perception of fairness on organizational citizenship behavior in profit and nonprofit organizations, and its outcome may be utilized as a reference in future researches but it has a problem in external validity that poses a limitation in its generalization.