Browse > Article
http://dx.doi.org/10.22156/CS4SMB.2020.10.10.236

The Effects of Emotional Burnout, Resilience and Job Embeddedness on Organizational Commitment in Clinical Dental Hygienists  

Ji, Min-Gyeong (division of Dental Hygiene, Howon University)
Publication Information
Journal of Convergence for Information Technology / v.10, no.10, 2020 , pp. 236-245 More about this Journal
Abstract
The purpose of this study was to determine the associations among emotional burnout, resilience, job embeddedness, and organizational commitment, provide basic data for an effective dental care delivery system and manpower management, and promote organizational commitment in clinical dental hygienists. For data collection, convenience sampling was performed among dental hygienists working in Daejeon and Chungcheong and Jeolla Provinces from November 11 to December 30, 2019, and a self-administered questionnaire was used. Organizational commitment was positively correlated with resilience and job embeddedness and was negatively correlated with emotional burnout; emotional burnout was negatively correlated with resilience and job embeddedness; and resilience was positively correlated with job embeddedness. The factor most significantly affecting organizational commitment was emotional burnout, followed by resilience and job embeddedness. It is therefore necessary to give another consideration to a customized intervention strategy, which involves emotional burnout, resilience, and job embeddedness, in exploring a program that helps clinical dental hygienists maintain and manage organizational commitment efficiently.
Keywords
Emotional burnout; Resilience; Job embeddedness; Organizational commitment; Dental hygienists;
Citations & Related Records
Times Cited By KSCI : 16  (Citation Analysis)
연도 인용수 순위
1 S. N. Yoo & S. R. Lee. (2007). The relationship between emotional labour and burnout in airline call center. Journal of Tour Management Research, 11, 99-117.
2 Y. R. Yeun. (2014). Job stress, burnout, nursing organizational culture and turnover intention among nurses. Journal of Korea Academia-Industrial cooperation Society, 15(8), 4981-4986.   DOI
3 H. Y. Kim. (2018). Effects of communication competence, resilience and emotional exhaustion in the organizational commitment among hospital nurses. Konkuk University, Seoul.
4 Y. N. Jung & Y. S. Kim. (2018). The relationship between professional development level, burnout, and resilience of Music therapists based on their work experiences. Korean Journal of Music Therapy, 20(1), 79-97. DOI : 10.21330/kjmt.2018.20.1.79   DOI
5 J. H. Block & J. Block. (1980). The role of ego-control and ego resilience in the organization of behavior. In W. A. Collins (Ed.), Minnesota symposia on child psychology, 13, 39-101. Hillsdale, NJ: Erlbaum.
6 R. Newman. (2005). APA's resilience initiative. Professional Psychology: Research and Practice, 36(3), 227-229. DOI : 10.1037/0735-7028.36.3.227   DOI
7 R. G. Tedeschi & R. P. Kilmer. (2005). Assessing strengths, resilience, and growth to guide clinical interventions. Professional Psychology: Research and Practice, 36, 230-237. DOI : 10.1037/0735-7028.36.3.230   DOI
8 E. H, Kim, E. J Lee & H. J. Choi. (2012). Mediation effect of organizational citizenship behavior between job embeddedness and turnover intention in hospital nurses. Journal of Korean Academy of Nursing Administration, 18, 394-401.   DOI
9 Y. S. Han, H. J. Moon & Y. S. Cho. (2016). Reliability and validity of the korean version of job embeddedness for measurement tool of dental hygienist. Journal of Dental Hygiene Science, 16(1), .18-25. DOI : 10.17135/jdhs.2016.16.1.18   DOI
10 T. R. Mitchell, B. C. Holtom, T. W. Lee, C. J. Sablynski & M. Erez. (2001). Why people stay: Using job embeddedness to predict voluntary turnover. Academy of Management Journal, 44(6), 1102-1122.   DOI
11 H. M. Choi. (2008). Research on job burnout, turnover intention, and job embeddedness: Targeting venture enterprises of the daedeok research development district. Hanbat University, Daejeon.
12 J. W. Lee. (2007). An exploration of the relations with emotional labor of childcare teachers, individual and organizational emotional values, job satisfaction, burnout. Ewha Womans University, Seoul.
13 E. H. Lee, K. S. Cho & H. M. Son. (2017). A study of hospital nurse's intention to keep nursing job. Journal of Korean Clinical Nursing Research, 20(1), 15-27.   DOI
14 S. N. Kim & Y. M. Sook. (2014). Relationships between resilience, job stress, and organizational commitment in ICU nurses. The Journal of korean academic society of home care nursing, 21(1), 36-43.
15 K. S. Seo, M. Y. Kim & J. H. Park. (2014). Effects of resilience and job satisfaction on organizational commitment in korean-american registered nurses. Journal of Korean Academy of Nursing Administration, 20(1), 48-58. DOI : 10.11111/jkana.2014.20.1.48   DOI
16 C. Maslach & S. E. Jackson. (1981). The measurement of experienced burnout. Journal of Organizational Behavior, 2(2), 99-113.   DOI
17 H. Y. Choi. (2002). Perfectionism tendency, social support, and burnout among counselors. Catholic University, Seoul.
18 K. M. Connor & J. R. T. Davidson. (2003). Development of an new resilience scale; The Connor-Davidson resilience scale(CD-RISC). Depression and Anxiety, 18(2), 76-82.   DOI
19 H. S. Baek. (2010). Reliability and validity of the korean version of the connor-davidson resilience scale (K-CD-RISC). Ulji University, Daejeon.
20 Y. S. Kim & H. S. Yoon. (2007). Burnout among clinical dental hygienists and its coping behaviors. Journal of Dental Hygiene Science, 7(4), 225-233.
21 J. P. Meyer, N. J. Allen & C. A. Smith. (1993). Commitment to organizations and occupations: Extension and test of a three-component conceptualization. Journal of Applied Psychology, 78(4), 538.   DOI
22 M. O. Lee. (2012). Factors influencing on job satisfaction, organizational commitment and cognitive happiness among dental hygienists. Inje University, Gimhae.
23 M. H. Yun & H. H. Min. (2019). Factors influencing burnout in clinical dental hygienists. Journal of Korean Society of Dental Hygiene, 19(6), 975-982. DOI : 10.13065/jksdh.20190083
24 J. H. Jeon & Y. H. Yom. (2014). Roles of empowerment and emotional intelligence in the relationship between job embeddedness and turnover intension among general hospital nurses. Journal of Korean Academy of Nursing Administration, 20(3), 302-312.   DOI
25 J. R. B. Halbesleben, C. Rathert & E. S. Williams. (2013). Emotional exhaustion and medication administration work-arounds: The moderating role of nurse satisfaction with medication administration. Health care management review, 38(4), 95-104.   DOI
26 K. H. Min & H. H. Min. (2019). Factors influencing job embeddedness in dental hygienists. Journal of Korean Society of Dental Hygiene, 19(1), 45-54. DOI : 10.13065/jksdh.20190013
27 S. Y. Son & J. S. Choi. (2015). Effect of job embeddedness and job satisfaction on turnover intention in nurses. Korean Journal of Adult Nursing, 27(2), 180-187.   DOI
28 A. J. Jeong. (2019). Effect of dental hygiene on stress, tissue immersion, and job satisfaction by linguistic violence experiences. Silla University, Busan.
29 M. O. Yu. (2012). Influences of verbal abuse on job stress and organizational commitment of nurses. Chungju University, Chungju.
30 N. S. Kim, N. N. Yoon, Y. H. Kim, J. H. Park, H. J. Kim & J. H. Lee. (2018). The effect of dental hygienist's work environment on job satisfaction and organizational commitment. Journal of Korean Society of Dental Hygiene, 18(2), 153-164. DOI : 10.13065/jksdh.2018.18.02.153
31 S. H. Park & H. K. Kang. (2019). Factors affecting the resilience of dental hygienists' interpersonal relationships, job satisfaction, and organizational commitment. Journal of Korean Society of Dental Hygiene, 19(6), 983-992. DOI : 10.13065/jksdh.20190084
32 J. H. Lee. (2014). Mediation effect of organizational citizenship behavior between job embeddedness and job burnout. Hanyang University, Seoul.
33 M. H. Baek & Y. H. SIL. (2012). The relationships between counselor development level and burnout according to counseling experience: The moderating effects of resilience. Korea Journal of Counseling, 13(6), 3191-3205. DOI : 10.15703/kjc.13.6.201212.3191   DOI
34 S. W. Song, S. J. Chang, J. H. Lee & M. A. Cho. (2010). The relationship among job stress, teacher efficacy, ego resilience, and burnout of the elementary school teachers. Korean Journal of Teacher Education, 26(4), 17-37.
35 K. D. Park. (2011). The relationship among job embeddedness, job burnout and customer orientation-focusing on moderating effect of quality of LMX. Kyonggi University. Suwon.
36 S. U. Yoon. (2020). Organizational culture, organizational structure and emotional labor of dental workers impact of convergence on job satisfaction. Journal of Convergence for Information Technology, 10(1), 187-194. DOI : 10.22156/CS4SMB.2020.10.01.187   DOI
37 J. Y. Gu, S. R. Lim & S. Y. Lee. (2017). Effects of organizational culture of dental office and professional identity of dental hygienists on organizational commitment. Journal of Dental Hygiene Science, 17(6), 516-522. DOI : 10.17135/jdhs.2017.17.6.516   DOI
38 M. McAllister & J. McKinnon. (2009). The importance of teaching and learning resilience in the health disciplines: A critical review of the literature. Nurse Education Today, 29(4), 371-379.   DOI
39 D. Y. Jeung, S. J. Chang, H. J. Noh & W. G. Chung. (2015). Effects of educational training and psychosocial characteristics on job involvement in dental hygienists. Journal of Dental Hygiene Science, 15(4), 465-471. DOI : 10.17135/jdhs.2015.15.4.465   DOI
40 R. T. Mowday, R. M. Steers & L. W. Porter. (1979). The measurement of organizational commitment, Journal or vocational Behavior, 14.
41 J. W. Han. (2005). The effects of personality and emotional labor stress on job satisfaction. Journal of Secretarial Science, 14(1), 145-167.