• Journal of Information Management
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• v.37 no.2
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• pp.137-156
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• 2006

To evaluate the performance of the question and answer services provided through the internet portals in Korea, question and answer transcript of four major services were sampled systematically. Using the digital reference evaluation framework, number and types of questions, response rate, timeliness, accuracy for information questions and user satisfaction were measured and analyzed. The level of the service performance is identified and compared. The conclusion includes suggestions for service improvement.

• Journal of the Korean Society for information Management
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• v.13 no.1
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• pp.187-203
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• 1996

As non-profit organizations, public libraries have been demanded to meet the modem epoched trend, better social usefulness, and new shape-up. This study, presents the public library's new scope of service with emphasis on the dynamic information service to maximize interests of local community. in ever-changing situation of competition and globalization. This study presents a new goal to help overcome the negative phenomena arising in the advanced countries by introducing marketing concepts in the operation of public libraries.

• Proceedings of the Korean Society for Information Management Conference
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• 1995.08a
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• pp.51-54
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• 1995

본 연구에서 구축하고자 하는 통합OPAC은 특정 주제의 문헌정보원, 전문가정보원, 통계정보원을 제시해 주는 참고봉사 전문가 시스템, 온라인 열람목록(OPAC), 이용 안내, 외부데이타베이스의 검색 모듈이 결합된 시스템이다. 지식베이스는 문헌정보원 지식베이스, 전문가정보원 지식베이스, 통계정보원 지식베이스로 구성된다. 지시베이스의 추론방법은 전진추론(forword chining) 방식을 채택하였다. 시스템의 구현 환경은 먼저 하드웨어는 IBM 호완기종의 개인용 컴퓨터들(IBM386-DX33이상)을 사용하고 시스템 개발도구로는 전문가시스템과 하이퍼텍스트가 결합된 쉘(shell)인 KPWin++를 이용하였고 문헌정보원, 전문가정보원, 통계정보원에서의 키워드추출 등 정보처리 작업은 터보C를 사용하였다.

• Journal of the Korean Society for Library and Information Science
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• v.35 no.2
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• pp.93-108
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• 2001

The purpose of this study was to clarify similarity and identity between university library and archives through comparison of their information materials, functions and organizations. As a results, the archives are so much similar to library in the records, functions. It means what they can use the library resources together. The archives organizations mainly belongs to museum and rarely to libraries and administration organizations.

• Journal of Information Management
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• v.28 no.3
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• pp.21-45
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• 1997

The objective of this study is to build up an electronic reference service system specifically in the field of nuclear. Comparing with a library service system, this on has some advantages in that users can obtain information services through the network without spending much time and labor in visiting the library in person. A questionnaire was inquired for 300 researchers to get useful information for the building of the system. This system was proved to be useful by users.

• Journal of the Korean Society for information Management
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• v.19 no.4
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• pp.185-208
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• 2002

Information service for the aged is a new challenge for public libraries in Korea. To develop an internet-based information service at public library perspectives, information sources, information need, and information seeking and using behavior are investigated. Interview survey is performed to 1060 adults aged 60 and over. Finding revealed that the respondents led to few channels to information except for mass media and informal oral communication. It ascertain ways in which 23% of the respondents currently use internet, and identify barriers of nonusers. The information need of the elderly are diverse, but health/medicine, news, hobbies, religion, leisure/travel are most identified need in descending order. Based on data analysis and previous research results, a cooperative service model consisting of information contents, online reference, interface design, and education is developed. Finally problems and suggestions for future improvement are discussed.

• Journal of the Korean Society for information Management
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• v.30 no.4
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• pp.175-193
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• 2013

This study aims to investigate the current state of digital reference services using electronic bulletin boards in Korean academic libraries and to suggest improvements. Through the examination of 205 academic library websites, 56 libraries were identified to use electronic bulletin for digital references. The digital reference service questions and responses from four libraries were further analyzed: the types of reference question, the structure and accuracy of answers, and digital reference completion time. The implications of this study for future research and practice lie in its provision of a systematic way to design practical guidelines for virtual reference services.

• Journal of the Korean Society for Library and Information Science
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• v.36 no.3
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• pp.287-310
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• 2002

This study used content analysis to examine the research methods in Library and Information Science journals from 1997 to 2001. Analyses measured research subjects, research method, data collection methods, data analysis methods, hypotheses, theories and research funds. Brief consideration is given to possible future methodological trends : web-based research methods, qualitative research, cooperation between academic society and librarians and research fundraising.

• Journal of Korean Library and Information Science Society
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• v.33 no.4
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• pp.101-123
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• 2002

UN has decided to observe the year 1999 as the International Year of Older Persons (IYOP). Since that year, older persons should have equal access to information in order to function effectively in an information society for all. Public library should be a important access point for older persons, and above all, be a leading ole to bridge digital devide in the regional community. There are, however, few policies or guidelines for public library services to older persons in Korea. This is a time fur developing these ones at the national level. In this study, the draft for public library services to older persons is suggested.

• Journal of the Korean Society for Library and Information Science
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• v.38 no.2
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• pp.29-47
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• 2004

As affective barriers to library and information use, library anxiety(Mellon, 1986) has been studied in reference/information services and bibliographic instructions. The paper revisits Mellon's theory of library anxiety and Bostick's(1992) Library Anxiety Scale(LAS) in the digital library environment. In particular, this study attempts to address the inadequacy of the continued applications of LAS in the digital library environment, although the scale has been used unquestionably as the instrument measuring library anxiety. This contention was substantiated by three service trends in digital libraries(i.e., digital reference services, remote access, and transition from bibliographic instructions to information literacy) and by re-analyses of published library anxiety research papers in recent years. This study addresses the need for scale development that could measure anxieties of digital library users. It also suggests Information Literacy Anxiety Scale(ILAS) as a direction for the new scale.