• 한국경영정보학회:학술대회논문집
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• 2007.06a
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• pp.52-57
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• 2007

본 연구는 검색의 궁극적인 니즈충족에 영향을 미치는 시맨틱 검색 시스템 품질 평가요인에 관한 실증적 연구이다. 시맨틱 검색 시스템 품질 평가요인을 위한 연구모델은 DeLone & McLean(2003)의 정보시스템 성공 모델을 기반하였다. 연구 결과, 상호작용성이 지식 충족도에, 정보의 재현성과 정보의 최신성이 각각 지식 충족도와 사용자 만족도에, 그리고 신뢰성이 사용자 만족도에 유의적인 영향을 보여주었으며, 또한 지식 충족도가 사용자 만족도에 영향을 미치는 것으로 나타났다. 본 연구에서 제시한 모델은 시맨틱 검색 시스템 성공측정을 위한 유용한 평가 프레임워크로 사용될 수 있을 것으로 기대된다.

• The Journal of the Korea Contents Association
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• v.7 no.3
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• pp.110-117
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• 2007

We analyzed 18 representative Korean health information related web-sites for assessing confidence and satisfaction. The 18 representative web-sites are selected by rank information of a ranking web-site for Korean web-sites. In order to analyze confidence and satisfaction degrees on the 18 web-sites, we used 19 assessment criteria and 5 important elements of our former research paper. In the results, we found out the present states of confidence and satisfaction degrees of Korean health information web-sites and we presented methods for utilizing these results for web-site administrators and health consumers.

• Proceedings of the Korea Contents Association Conference
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• 2006.11a
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• pp.426-429
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• 2006

We analyzed 18 representative domestic health information related web-sites for assessing confidence and satisfaction degrees using 19 assessment criteria and 5 important elements. The 18 representative web-sites are selected by rank information of a ranking web-site for domestic web-sites. In the results, we found out the presented state of confidence and satisfaction degrees of domestic health information web-sites and we presented methods for utilizing these result for web-site administrators and medical consumers.

• The Journal of the Korea Contents Association
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• v.12 no.5
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• pp.346-356
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• 2012

The purpose of this study is to examine the effect of opinion leader behavior on E-learning satisfaction on the mediating role of social intelligence. For the study, opinion leader behavior were defined two groups such as information mediated behavior, influence behavior and e-learning satisfaction were defined two groups such as contents satisfaction, operation satisfaction. On the basis of theoretical linkages between the constructs, a conceptual model and hypotheses were established. Data were collected from 153 graduated students by structured questionnaires. Collected data were analyzed by PLS(Partial Least Square) statistics program and findings are as follows. Empirical results indicate that opinion leader behavior has a positive impact on opinion leader's social intelligence, social intelligence has a positive impact on E-learning satisfaction. Opinion leader's social intelligence has partially mediated effect on the relationship between opinion leader behavior and E-learning satisfaction.

• Smart Media Journal
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• v.12 no.11
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• pp.154-164
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• 2023

The Construction Technology Information System collects, processes, and provides the public with free of charge 16 types of construction technology-related texts or index information, such as construction standards, construction practices, and construction reports, required at construction sites to enhance domestic construction technology. This study judged that user satisfaction could be increased if the budget was allocated first to the most effective construction technology information DB establishment. For each type of construction technology information, the level of satisfaction felt by the population for the quantity provided and the value of use according to the acquisition and utilization of information were investigated. Reliability between independent variables and dependent variables through a multiple regression analysis process to identify how the demographic characteristics of the population affect user satisfaction and the factors that affect the use value of information for each type of construction technology information. and the correlation was analyzed. The correlation between the demographic characteristics of respondents and users' satisfaction with the provided quantity was generally low, but construction experience, age, etc. were found to have an effect on satisfaction with the provided quantity. In particular, among the demographic measurement items of respondents, the more construction experience they had, the higher their satisfaction level with the quantity provided of low-level technical standards, and it was analyzed that older age had an impact on satisfaction with the quantity provided for small and medium-sized business support information.

• Journal of Korea Port Economic Association
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• v.30 no.1
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• pp.57-71
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• 2014

Information which port provide to users including shipping companies is essential information for their business performance. Thus, information service of several services which port provide to shipping company is also very important port-logistics service. However, despite of this importance, there have been little research related to port-logistics information service. The aim of this study is to analyze the satisfaction of information service for port logistics. To achieve this objective, evaluation criteria consisting of 16 items based on the previous research was established. And satisfaction index that can effectively show the current level of information service for port logistics was developed. The results of analysis showed that satisfaction index of information service provided by Busan port was 61.90. And from the data analysis, it was revealed that current level of information service in whole area was less than 63 points. It was implied that improvement for overall port-logistics information service was needed. Finally, from the follow-up research, it was found that information service provided by Busan port have weakness in the aspects of unification of information and celerity of information.

• The Journal of the Korea Contents Association
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• v.16 no.8
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• pp.20-28
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• 2016

The purpose of this study is to identify the factors which affect the customer value and satisfaction of public information services used by the researchers in SMEs(small-and-medium size enterprises). The results, based on statistical analyses of a survey conducted in Korea are as follows; 1) the customer value is positively influenced by the service quality; 2) the customer value, in turn, is positively associated with the customer satisfaction; 3) information needs moderate the relationship between service quality and customer value but does not moderate the relationship between the customer value and satisfaction.Our findings propose the importance of the service quality and the effort to maximize the information customer values.

• Journal of the Korean Society for information Management
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• v.30 no.4
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• pp.133-154
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• 2013

The purpose of this study is to analyze service quality factors that affect user satisfaction of NDSL Open Service (NOS) and to improve standards of open service for sharing information through the user satisfaction survey. User satisfaction indexes were developed to measure the all aspects of the NOS services. The quality index, satisfaction index, and performance index were identified in this survey. According to the survey findings, the levels of social quality and social satisfaction are relatively high, this shows the positive evaluation and expectation of researchers for open services. However, relatively low level is identified in area of service process quality. Therefore, NOS requires method to help easily take advantage of OpenAPI and strategy to increase service process satisfaction and service environment satisfaction.

• Journal of Convergence for Information Technology
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• v.11 no.1
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• pp.225-235
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• 2021

This study presents how the recognition of nail care shop's SNS information and nail care service's quality affects to customer's satisfaction, with 257 women who is aged between 20 and 50, with survey. The recognition of nail care shop's SNS information is comprised with understanding, utilization, and loyalty. The recognition of nail care service's quality is comprised with external service, internal service, and the service attitude of employee. All the factors are verified with feasibility study and reliability test. The information about nail care service can be found at the internet and SNS most. The recognition of nail care shop's SNS information has positive effect with the satisfaction of SNS, and the recognition of nail care shop's quality has positive relationship with the satisfaction of nail care service. The various utilization of SNS service with systemic service attitude of employee can lead to positive effect of promoting a nail care shop.

• Proceedings of the Korean Society of Computer Information Conference
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• 2018.07a
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• pp.238-241
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• 2018

본 연구는 한국복지패널 제11차 데이터를 활용하여 노인의 삶의 만족도와 이전소득(공적이전, 사적이전 소득)의 관계를 규명하고자 시도되었다. 분석결과, 일반가구 노인의 경우 공적이전 소득이 삶의 만족도에 유의미한 정(+)적인 영향을 미치는 반면, 저소득가구 노인의 경우 사적이전 소득이 삶의 만족도에 유의미한 정(+)적인 영향을 미치는 것으로 분석되었다. 이러한 결과는 일반가구 노인의 경우 공적이전 소득이 1,019.2만원(월평균 84.9만원)으로 공적이전 소득이 소득안정화 효과로 나타나 삶의 만족도를 높이는 것으로 예측할 수 있다. 그러나 저소득가구 노인의 경우 일반가구 노인의 공적이전 소득의 절반 수준인 508.5만원(월평균 42.4만원)으로 나타났다. 이는 저소득가구 노인의 경우 비록 "마음이 편하지 않는" 소득원천인 사적이전 소득이 불안정한 소득안정화 부족분을 채워주어 삶의 만족도를 높이는 것으로 추정할 수 있다.