• Proceedings of the Korean Society of Marine Engineers Conference
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• 2006.06a
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• pp.101-102
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• 2006

XML 기반의 Single Window은 국제 표준에 입각하여 해운 분야의 전자문서를 사용하여 국제해사기구와 전세계적으로 공통된 양식을 사용한다. 이는 동일한 양식의 전자문서를 사용하는 사용자들 간은 통용될 수 있다는 의미이며, 민원인 입장에서는 정보의 재사용성과 중복 입력의 불합리함을 줄일 수 있다. 이로써 민원인들은 입출항 수속 간소화 뿐만 아니라 해운 업무 자체에 많은 업무 개선 효과를 볼 수 있다. 본 고에서 제안한 XML 인프라스트럭처(XML infrastructure for Single Window)는 ebXML 기반의 Single Window에 적합하도록 설계 및 구현되었으며, 자원의 재사용성과 중복 투자를 방지할 수 있도록 하였다. 즉, 사용 환경에 유동적으로 적용가능 하도록 컴포넌트 방식으로 구성되었으며, 기존 시스템을 최대한 활용하도록 구성할 수 있도록 하였다.

• Journal of Advanced Navigation Technology
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• v.25 no.6
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• pp.562-568
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• 2021

Seat reservations and civil complaints in the library reading room have been done face-to-face by managers, and efficient management has been difficult. In addition, there is a problem that it is difficult to take action in the event of a civil complaint due to user inconvenience, such as a noise problem between users in the reading room. In this study, an online reservation system was developed for efficient management of seats in the library reading room so that it could be serviced non-face-to-face. In addition, when using the library reading room, it is possible to apply for non-face-to-face civil complaints when complaints occur due to noise problems between users, loss of belongings, and snoring during the user's sleep. Managers can smoothly manage library reading rooms through non-face-to-face inconvenience reports. It is possible to increase the satisfaction of using the library by resolving the inconvenience of users. The developed service app allows seat reservations and anonymous inconvenience reports. The administrator can check the received inconvenience report and warn the user of the seat with an IoT sensor-based LED. When corrective action is completed, the result of the action may be fed back to the reporter.

• Journal of Korea Society of Industrial Information Systems
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• v.29 no.1
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• pp.135-144
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• 2024

In this study, we propose an automatic classification model for quantitative multidimensional analysis based on facet theory to understand public opinions and demands on major issues through big data analysis. Civil complaints, as a form of public feedback, are generated by various individuals on multiple topics repeatedly and continuously in real-time, which can be challenging for officials to read and analyze efficiently. Specifically, our research introduces a new classification framework that utilizes facet theory and political analysis models to analyze the characteristics of citizen complaints and apply them to the policy-making process. Furthermore, to reduce administrative tasks related to complaint analysis and processing and to facilitate citizen policy participation, we employ deep learning to automatically extract and classify attributes based on the facet analysis framework. The results of this study are expected to provide important insights into understanding and analyzing the characteristics of big data related to citizen complaints, which can pave the way for future research in various fields beyond the public sector, such as education, industry, and healthcare, for quantifying unstructured data and utilizing multidimensional analysis. In practical terms, improving the processing system for large-scale electronic complaints and automation through deep learning can enhance the efficiency and responsiveness of complaint handling, and this approach can also be applied to text data processing in other fields.

• Explosives and Blasting
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• v.34 no.3
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• pp.21-26
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• 2016

In case of urban blasting works at near neighbors, the size of one blasting should be minimized to reduce the vibration and noise. However, the complaints is not decreased due to increased numbers of blasting per day so that the period of blasting works become long. This case study is related to urban apartment construction site. In order to overcome the weakness of general detonators which is required many blasting times to meet the day productivity, we have been applied deck-charge blasting method using electronic detonators and then we successfully increased the day productivity with much less blasting times. Hence, we had effectively achieved the declined neighbors'complaints and shortening construction period.

• The Journal of the Korea Contents Association
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• v.9 no.5
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• pp.50-60
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• 2009

Recently, the traffic card is gradually utilized and its several supplementary services have been significantly developed. Particularly, since it is possible to pay fees for buses, taxies, subways, parking and tollgates with only one traffic card, new payment method for economically processing has been focused. This paper presents a new receipt management system which allows possibly paying with several digital cards through PC interfacing terminals. The proposed system is mainly composed of three parts: terminals, middleware, and management servers. A terminal part includes processing module for payment/charging and credit/check/debit cards, etc and its operation is fulfilled through a middleware part. A main task of a middleware part is to connect a terminal part to managing servers through middleware applications. Additionally, processing of several receipt items and monitoring of the terminals to product statistical reports based on the processed result are carried out in the middleware. A management sever part is accomplished for collecting all of transaction histories against users and charging items over allowed province and managing statistical information. The proposed system is currently utilized in the Nam-GU district office and the Nam-GU district health center, Busan, S. Korea, respectively for testing its effectiveness. We conclude from this demonstration that the system is more useful and efficient than the previous processing method especially in that variable payment ways are provided and consumption burden is reduced.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2009.06a
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• pp.419-424
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• 2009

The ocean rock was crushed mainly by drop hammer and blasting. In recent years, because of farming and harbors extension, the ocean rock crushing method is changing to popular complaint solving type. Effective rock crushing methods of protecting environment are studied under consideration for topography, farming, structures, electronic equipment, environment protection arm near to rock crushing sector. Effective rock crushing methods are compared under consideration for crushing volume, rock quality, distribution, crushing speed. Effective rock crushing methods at once solving popular complaint and protecting ocean environment and building ocean structures, are compared according to the coast development.

• Journal of Digital Convergence
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• v.14 no.1
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• pp.1-11
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• 2016

Currently Korean government is rushing the new electronic government system introduced as 'platform e-government' with big data and cloud computing technologies and systems, ultimately intending to provide the public institution services customized from the integrated counter or window for the heterogeneous resident services. In this regard, this study suggested how to design the new metadata information system in which mutual integration of information systems can take place, where heterogeneous services can be shared efficiently at the application and data unit, as a separate application that can provide a single one- stop service for residents' petition at the integrated level in the back-office based on the public data in possession of each of government ministries and related organizations. If this proposed system is implemented, the achievement of customized public service can be advanced one step forward in processing the petitions of the residents by organically connected link between 'Demand Chain' and 'Supply Chain' in the integrated window. In other words, it could be made possible through the unification of both the 'Supply Chain' performed in the office space of the officials at the back-office level and the 'Demand Chain' performed in the living space of the residents at the front-office level.

• Proceedings of the Korean Institute Of Construction Engineering and Management
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• 2007.11a
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• pp.832-835
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• 2007

The purpose of this study is to suggest the on-the-spot survey method of road occupation information. The on-the-spot survey method is proposed through the analysis of information searching function, document and process. The decision of road occupation permission and the grasp of illegal occupation status are closely connected with national rights and interests. To keep the road occupation permission and illegal occupation status, the easy acquisition of road occupation information is very important. But the person in charge of road occupation have a difficulty in obtaining occupation information because that information is still managed by paper drawing. Accordingly. this study develop the on-the-spot survey tool of road occupation using the occupation information that is managed by Construction Authorization & Permission System and the mobile techniques like UMPC. As the result of this study. the efficiency on the authorization. permission. and public grievance of construction project has improved

• The Inventors News
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• no.20
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• pp.5-6
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• 2004

종이 아닌 헝겊으로 출력하는 사진 탄생 - 의장심사 완전 전산화로 민원인들 편의 돕는다 - 측우기 진짜 발명가는 장영실 아닌 문종(文宗)? - 특허청 홈페이지 한글로도 접속 가능해져 - 노하우와 발명 - 한국산업기술진흥협회, 기술혁신체계 전면 손질 - 건강에 좋은 반신욕(半身浴) 상품 불티나게 팔린다 - 삼성전기 사료전시관 오픈, 전자부품 30년 역사 한눈에!

• The Journal of the Korea Contents Association
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• v.21 no.1
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• pp.426-433
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• 2021

Investment in public sector information services has been on the rise in recent years. The supply of high-speed Internet and smartphones has become more common, and the stability of the information system provided to the public in the public sector has become an important management factor. In other words, tasks such as handling civil complaints and issuing certificates by public institutions, financial transactions by banks, customs clearance work, and e-commerce by individuals or institutions are mostly done online. Therefore, how to deal with obstacles arising from the information system, which is in charge of important civil service affairs, is becoming a very important issue. In other words, in the case of a disability that does not function normally even for a short period of time, various problems can occur when the work is delayed, as well as causing serious financial damage to the civil petitioner. This could be accompanied by a decline in public confidence and various other damages such as filing civil complaints. The reasons for the occurrence of information system failures are very diverse and realistically difficult to predict when. Among the various measures to cope with disability, this paper proposed a plan to establish a disability situation notification system that can minimize confusion caused by disability in the event of a homepage malfunction. The proposed disability situation notification system was established in the public IDC environment to show the possibility of utilization.