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http://dx.doi.org/10.12673/jant.2021.25.6.562

Development of IoT-based App Service for Non-face-to-face Management of Library Reading Rooms  

Hong-hyeon Choi (Division of Electronics and Electrical Information Engineering, Korea Maritime and Ocean University)
Seung-hoon Lee (Division of Electronics and Electrical Information Engineering, Korea Maritime and Ocean University)
Jeong-du Lee (Division of Electronics and Electrical Information Engineering, Korea Maritime and Ocean University)
Jin Yu (Division of Electronics and Electrical Information Engineering, Korea Maritime and Ocean University)
Seong-hoon Jeong (Research Institute of Industrial Technology, Korea Maritime and Ocean University)
Joon-hwan Shim (Division of Electronics and Electrical Information Engineering, Korea Maritime and Ocean University)
Publication Information
Journal of Advanced Navigation Technology / v.25, no.6, 2021 , pp. 562-568 More about this Journal
Abstract
Seat reservations and civil complaints in the library reading room have been done face-to-face by managers, and efficient management has been difficult. In addition, there is a problem that it is difficult to take action in the event of a civil complaint due to user inconvenience, such as a noise problem between users in the reading room. In this study, an online reservation system was developed for efficient management of seats in the library reading room so that it could be serviced non-face-to-face. In addition, when using the library reading room, it is possible to apply for non-face-to-face civil complaints when complaints occur due to noise problems between users, loss of belongings, and snoring during the user's sleep. Managers can smoothly manage library reading rooms through non-face-to-face inconvenience reports. It is possible to increase the satisfaction of using the library by resolving the inconvenience of users. The developed service app allows seat reservations and anonymous inconvenience reports. The administrator can check the received inconvenience report and warn the user of the seat with an IoT sensor-based LED. When corrective action is completed, the result of the action may be fed back to the reporter.
Keywords
Feedback alarm; Library App; On-line reservation; On-off warning light; Unnamed report; Warning alarm;
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