• Title/Summary/Keyword: 장기 지향성

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A Study of Effects on Long-Term Relationship Orientation of Women's Experiential Fashion Marketing -Focused on Middle.Old Aged Women- (여성패션 체험마케팅이 장기적 관계지향성에 미치는 효과 연구 -중.노년층 여성을 중심으로-)

  • Seo, Eun-Kyoung;Lee, Sun-Jae
    • Journal of the Korean Society of Costume
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    • v.58 no.3
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    • pp.34-48
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    • 2008
  • Modern fashion market is being developed by emotional values rather than rational idea of customers. Experiential marketing is an effective marketing strategy for fashion marketplace because customers tend to consider fashion shopping as an enjoyable experience. Among the fashion markets, the fashion stores for middle.old aged women that have various points of contacts could be appropriate place where emotional and relational marketing strategies would be applied to. The effects of the procedure "emotional and relational experience$\rightarrow$commitments$\rightarrow$long-term relationship orientation" that fashion customers are experiencing, by forming a path model, two types of experiential effects from emotion and relation were examined. It was found that fashion emotional and relational experiences were important factors because these factors affected a long-term relationship orientation. The findings of the study provide marketing strategy that enables to promote a consistent relationship between fashion stores and customers. Furthermore, this study will contribute to the criteria for segmentation of middle and old aged women's fashion market who have own desire for fashion emotional and relational experience.

The effects of relationship benefits and communication on relationship quality and long-term orientation - Focused on beauty service stores - (관계혜택과 커뮤니케이션이 관계의 질과 장기지향성에 미치는 영향 - 미용서비스 점포를 중심으로 -)

  • Kim, Sungeun;Chung, Myungsun
    • The Research Journal of the Costume Culture
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    • v.23 no.3
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    • pp.484-497
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    • 2015
  • The purpose of this study was to examine the effect that relation-building factors between beauty service stores and customers have on relationship quality and long-term orientation. Specifically, the influence of relation formation factors (relationship benefits and communication) on relationship quality (satisfaction and trust) and long-term orientation was empirically examined. This research was conducted through a questionnaire survey, and 402 adults were targeted from Jan. 6 to Jan. 16 in 2014. The results were as follows. First, the relationship benefits of beauty service stores were classified into four dimensions of psychological, social, economic, and informational benefits. It was found that only the dimension of psychological benefits had a significant influence on long-term orientation among the relationship benefits dimensions. Second, it was found that the psychological benefits of beauty service stores had positive effect on relationship quality (satisfaction and trust). It was shown that informational benefits had a significant influence on satisfaction only. Third, it appeared that communication had a positive effect on long-term orientation. Fourth, it was found that communication had a significant influence on relationship quality(satisfaction and trust). Finally, it was shown that relationship quality (satisfaction and trust) had positive effect on long-term orientation. The implications of the research and direction for future study were discussed.

A Comparison Study on the Effects of Fashion Emotional and Relationship Experience on Long-Term Relationship Orientation of Middle and Old Aged Women (중.노년층 여성이 경험하는 패션 감성.관계체험이 장기적 관계지향성에 미치는 효과 비교 연구)

  • Seo, Eun-Kyoung
    • Journal of the Korean Society of Clothing and Textiles
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    • v.32 no.9
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    • pp.1407-1417
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    • 2008
  • This study intended to compare the effects of fashion emotional and relationship experience of middle and old aged women on their long-term relationship orientation. The survey was conducted in September and October in 2006 on 579 middle old aged women whose age varied from 40 to 70 years old, who lived in Seoul and the metropolitan area and had experienced fashion shopping. The SPSS 12.0 was used to do an analysis of frequency, an exploratory factor analysis, and a multi-regression analysis and Lisrel 8.14 was applied to make a path analysis. The result of this study was as follows: Comparing the two age groups, the most important fact was that fashion related experience had more affective on long-term relationship orientation for old aged than middle aged women. Secondly, the effects of fashion emotional experience of middle and old aged women affected the long-term relationship orientation were the same. This analysis suggested that intensive marketing strategy effort of emotional experience for middle aged women and relational experience for old aged women should be more effective in fashion market.

The Organizational Culture and related Factors of Organizational Commitment in Long-term Care Facilities (노인요양시설의 조직문화 유형과 조직몰입도 관련요인)

  • Chin, Young Ran;Lee, Kwang Soon
    • The Journal of the Korea Contents Association
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    • v.15 no.11
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    • pp.192-201
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    • 2015
  • The purposes of this study were to understand the organizational culture and to explore factors related to organizational commitment. The nationwide mailing survey was conducted using structured questionnaires from February 7th, 2013 to February 18th, 2013. With regard to the organizational culture, a relationship-oriented culture was predominant. The relationship-oriented culture(${\beta}=0.45,p<0.001$) and innovation-oriented culture(${\beta}=0.34,p<0.001$) had a positive influence on organizational commitment. This study has 56% of the explanatory power(F=14.83,p<0.001). The long-term care facilities with higher evaluation grades showed higher organizational commitment(F=7.18,p<0.001), which affected positively the evaluation of long-term care facilities (${\beta}=0.53,p<0.001$). On the basis of the above results, the conclusions were as follows: First, managers in the long-term care facilities should strive to build good relationships with staffs as to achieve greater organizational commitment and higher evaluation scores. Second, more researches are needed to find out how to improve the relationships among staffs.

The Effect of Selection Attributes for Goods of Dessert Cafe on Product Satisfaction and Long-term Orientation (디저트 카페의 상품 선택 속성이 만족과 장기 지향성에 미치는 영향)

  • Jeon, Kyung-Chul
    • Culinary science and hospitality research
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    • v.23 no.5
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    • pp.140-150
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    • 2017
  • The purpose of the study was to provide useful implications for management of dessert cafe by discovering selection attributes for product satisfaction and long-term orientation. Using SPSS 22.0 and AMOS 220 Version, the collected data from customers of dessert cafe in Seoul and metropolitan areas were analyzed for frequency analysis, exploratory factor analysis, confirmatory factor analysis, reliability analysis, and covariance structure analysis. As results of hypothesis verification, firstly, service standard and product diversity had a significant effect on product satisfaction of dessert cafe. Secondly, tastes and nutrients influenced positively long-term orientation of dessert cafe. Meanwhile, service standard, mood, and product diversity did not have a significant effect on long-term orientation. Thirdly, product satisfaction affected positively long-term orientation. The results of the study provided useful implications for management of dessert cafe.

Perceived Trust of e-Marketplace and Its Effect on Commitment, Long-Term Orientation and Cooperation (e-marketplace 이용기업의 신뢰가 몰입, 장기거래지향성, 협력에 미치는 영향)

  • Park, Jun-Cheul
    • The Journal of Information Systems
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    • v.16 no.2
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    • pp.123-144
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    • 2007
  • As the interest in the business-to-business electronic commerce is increasing, many companies are participating in the business-to-business e-marketplaces. As a result, it is important to develop understanding of behaviors of firms that use these e-marketplaces. For this purpose, e-marketplace usage company trust is proposed to affect commitment, long-term orientation and cooperation. This study, which used data from participating in the business-to-business e-marketplace companies, showed acceptable data-fit of proposed model and supported all of research hypotheses. The empirical results indicated that trust take significant effect on commitment, long-term orientation and cooperation, and the commitment affect long-term orientation and cooperation, and the commitment in turn have strong influence on long-term orientation and cooperation. It was confirmed that commitment variable is effective mediator linking trust and long-term orientation and cooperation.

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Comparative Study on the Time Perspective between Korean and American College Students (한국과 미국 대학생의 시간전망에 대한 비교연구)

  • 김외숙
    • Journal of Families and Better Life
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    • v.21 no.4
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    • pp.1-10
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    • 2003
  • This paper compares the time perspective between Korean and American college students and examines the difference of it according to gender and social status of them. The subject of this study were 385 Korean students and 385 American counterparts. The data were collected by survey with questionnaires and analyzed by SPSS program for the frequency, percentile, mean, standard deviation, t-test, one-way ANOVA and Duncan test. The results indicate that American students have more long-term personal direction than Korean counterparts and the effects of gender and social status are different in Korea and America. Korean students showed no difference according to these two variables but female America students indicate more long-term personal direction than male students and the time perspectives were different according to social status in America.

보험설계사의 역량, 조직지원과 성과에 관한 연구

  • Lee, Sin-Bok;Ha, Gyu-Su
    • 한국벤처창업학회:학술대회논문집
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    • 2021.04a
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    • pp.161-164
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    • 2021
  • 생명보험산업 중 MDRT이라는 조직은 보험설계사 중에서 뛰어난 실적을 올린 사람 중 클레임이나 사회적으로 문제점이 없는 사람들이 가입하는 모임으로 보험업계에 설계사들은 MDRT 조직의 회원을 목표로 갖고 있는 경우가 많다. 목표는 인간 행동원인을 설명하는 가장 기본적인 동기변인으로 알려져 있으며 성취와 직접적 관련이 있다. 목표에 대한 성취는 개인적 목표와 일치할 때만 행동을 활성화 시킨다. 관련 연구들은 목표와 관련된 많은 연구들은 장기적인 관점에서 미래목표를 설정하고 달성 정도를 점검을 통해서 미래목표가 현재와 미래 간의 관계를 설정하도록 도와준다고 하였다(Miller & Brickman, 2004). 이는 보험업계에서 MDRT의 의미가 크다고 할 수 있다. 따라서 보험산업 환경이 급격하게 변화하고 있는 과정에서 보험설계사에게 요구되는 역량은 개인의 노력만으로는 제한적일 수 있으며, 조직의 지원이 실질적인 성과에 영향력을 미칠 수 있다. 그러므로 본 연구는 보헙업에서 개인역량과 조직의 지원이 성과에 미치는 영향력을 분석하며, 더불어 목표지향성은 성과에 미치는 영향력을 조절할 것으로 판단된다.

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A Study on the Consultant's Pro-social Service Behavior on Relational Embeddedness, Relationship Trust, Relationship Satisfaction and Long-term Relationship Orientation (컨설턴트의 친사회적 서비스가 관계적 배태성, 관계신뢰, 관계만족, 장기관계지향성에 미치는 영향에 관한 연구)

  • Shin, Dong-Ju;Hong, Jung-Wan;You, Yen-Yoo
    • Journal of Digital Convergence
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    • v.13 no.3
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    • pp.95-106
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    • 2015
  • This study aimed to study the relational embeddedness theory which has been actively studied in the fields of marketing and psychology to the consulting industry. This study also aimed to find out if various efforts and pro-social service behavior of the consultant, a service provider in the consulting industry may have a positive effect on customer relationships. The results of the study can be summarized as follows: The pro-social service behavior of the consultant was verified to have a positive effect on relationship trust, relationship satisfaction with customers and relational embeddedness was found to have a positive effect on relationship trust and relationship satisfaction. In addition, relational embeddedness, relationship trust, and relationship satisfaction were found to have a positive effect on long-term relationship orientation.

A Study on the Effects of Characteristic of Communication on Customer Relationship Development in e-Business - Focused on the Internet Shopping Mall - (e-비지니스의 고객관계 형성에 영향을 미치는 커뮤니케이션 특성에 관한 연구 - 인터넷 쇼핑몰을 중심으로 -)

  • Chung, Yoon;Hwang, Seok-Hae;Kim, Hyo-In
    • The KIPS Transactions:PartD
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    • v.9D no.4
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    • pp.733-744
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    • 2002
  • This paper propose a communication-based model of relationship marketing and study relationship development between e-business marketing and traditional marketing theory and then show the application of improved relationship marketing model in the e-business. Although e-business already has been an important area, there were so few studies on customer relationship management in e-business. Using the two aspects of communication process and effectiveness at which two precedent effect factors on the trust of customer relationship development and relationship commitment, this paper develop a communication-based model of internet marketing in th e-business.