• Title/Summary/Keyword: 장기성과

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Development of the Key Performance Indicators of Long-term Care Visiting Nursing Centers Using Balanced Score Cards (균형성과표를 이용한 노인장기요양 방문간호센터의 핵심성과지표 개발)

  • Kim, Seonhee;Lim, Ji Young
    • Journal of Korean Academic Society of Home Health Care Nursing
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    • v.28 no.2
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    • pp.164-177
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    • 2021
  • Purpose: The purpose of this study was to develop effective management indicators for improving efficiencies of visiting nursing centers. Method: This was a methodological research study to develop the key performance indicators based on balanced score cards for long-term care visiting nursing centers. The main methods used in this study were literature review, focus group interview, and content validity index. The data analysis was used frequency, percentage, mean, and standard deviation. Results: The common vision of the long-term care visiting nursing centers was identified as "The healthy visiting nursing center to serve high quality cares." Eight action strategies and 15 key performance indicators to achieve this vision were developed. Conclusion: Based on the results of this study, we suggest that the developed balanced score cards will be used as an effective managerial guideline to improve performances of long-term care visiting nursing centers.

A Study on the Effect of Ethical Management on Organizational Transparency and Performance in Long-Term Care Institutes: With a Focus on the Mediation Effect of Organizational Culture (노인장기요양기관의 윤리경영이 조직투명성 및 경영성과에 미치는 영향 연구: 조직문화의 매개효과를 중심으로)

  • Nam, Hee Soo
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.12 no.4
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    • pp.201-215
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    • 2017
  • The purpose of this study is to define the relationship between ethical management, organizational culture, and management performance in long-term care institutes for the elderly while identifying the level of ethical management, organizational culture, and management performance of caregivers and the impact and mediation of the relationships between them based on the hypothesis. The results show that caregivers in the Gyeonggi region scored 2.929 out of 5 in ethical management, 3.393 in organizational culture, 2.925 in organizational transparency and 3.185 in management performance. The levels of ethical management, organizational culture and management performance in caregivers are lower than those of welfare workers, social workers, and nursing assistants. This is due to their relatively low level of education, wages and working environment. This study determined that there is a significant relationship between variables in terms of correlation between ethical management, management performance, organization transparency, and organizational culture. Second, the authors adopted hypotheses that ethical management has a statistical effect on organizational transparency, management performance, and organization culture. Third, the authors concluded that organizational culture has a direct impact on organization transparency and there is a significant mediation effect between ethical management, organizational transparency, and management performance. Based on these results, we propose the following: First, ethical leadership at the core of ethical management. Second, awareness in organizational transparency. Third, balanced management performance. Fourth, a flexible organizational culture that can respond to ethical management environment must be established.

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The Effect of Insurance Planner's Competency and Organizational Support on Sales Performance: Focused on Mediating Effects of MDRT Goal Orientations (보험설계사의 역량과 조직지원이 영업성과에 미치는 영향: MDRT 목표지향성의 매개효과를 중심으로 )

  • Lee, Sin-Bok;Ha, Kyu-Soo
    • The Journal of the Korea Contents Association
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    • v.21 no.9
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    • pp.270-283
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    • 2021
  • The achievement of the long-term relationship is commonly executed by a salesperson that is eventually very crucial to enhance the customer retention in the insurance industry. It indicates there is an urgency to improve the competence of salesperson and organization support to build and maintain bonds of long-lasting loyalty with the individual customers. Therefore, this research aims to analyze the influence of planner's competency and organizational support on sales performance, and to verify empirically whether MDRT goal orientation mediating role between competency, organizational support and sales performance. The results of this research are as follows: firstly, product and customer competence, digital competence, network competence positively affect sales performance. Secondly, sales support positively affect sales performance. Thirdly, meditating effect of MDRT goal orientation were significant found between the planner's competency and sales performance. Moreover, in the relationship between sales support and sales performance, MDRT goal orientation have a fully mediated effect. This means customer management through excellent competency, organization support to insurance trend change, and competence development through MDRT goal orientation positively affect sales performance.

Effects of the Image of Internet Portal on Long-Term Orientation, Consumer Satisfaction. and Recommendation Intention (인터넷 포털이미지가 장기지향성, 소비자 만족도 및 추천의도에 미치는 영향)

  • Kim, Kyung-Hee
    • The Journal of the Korea Contents Association
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    • v.9 no.8
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    • pp.333-340
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    • 2009
  • The study aims to look into relations between internet portal images and long-term orientation for continuing growth in the internet portal market with intensifying competition. In detail, the study aimed to identify the effect of the Internet portal image on long-term orientation and the relationship between satisfaction and the intention to recommend. As a result of an empirical analysis, the attribute of the image evaluation of the Internet portal sites was deduced to be a factor which included the affordances of information, entertainment and additional services, customer services, and convenience. All the four areas were found to significantly affect long-term orientation. Specifically, the affordances of information and entertainment and additional services were shown to be the most influential. In addition, the finding turned out that long-term orientation affected significantly consumer satisfaction and recommendation intention, and the satisfaction of relative portal had a significant effect on recommendation intention. These research results are supposed to be useful basic data for establishing competitive strategies of differentiated Internet portals in the market.

The Effects of Positivity and Family Communication on Organizational Commitment and the Mediating Effects of Self-Efficacy between Them among Long-Term Professional Soldiers (장기복무 직업군인의 긍정성과 가족의사소통이 조직몰입에 미치는 영향과 자기효능감의 매개효과)

  • Kim, Jung-Eun
    • The Journal of the Korea Contents Association
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    • v.16 no.12
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    • pp.281-290
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    • 2016
  • The purposes of this study were to check the effects of positivity and family communication on organizational commitment among long-term professional soldiers and examine the mediating effects of self-efficacy between them. For those purposes, the study conducted a survey with 241 long-term professional soldiers after getting an approval for cooperation from army, navy, air force, and marine units for research on professional soldiers from Ministry of National Defense in 2015. Collected data were treated with the SPSS 21.0 and AMOS 21.0 programs to analyze the relations. The findings were as follows: first, the organizational commitment of long-term professional soldiers had positive correlations with their positivity, family communication, and self-efficacy. Secondly, the study conducted analysis by taking into consideration all the variables affecting their organizational commitment and found that the fitness of measuring and structural models was good, that their positivity and family communication had positive impacts on their organizational commitment, and that their self-efficacy had partial mediating effects between them. Based on those findings, the study proposed effective implications for the organizational commitment of professional soldiers.

Interaction Effect Between Temporal Proximity of Utility Value and Self-efficacy on Interest (과제 유용가치의 시간적 근접성과 자기효능감의 상호작용이 흥미에 미치는 영향)

  • Woo, Yeon-kyoung;Kim, Sung-il;Bong, Mimi
    • (The) Korean Journal of Educational Psychology
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    • v.28 no.1
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    • pp.1-21
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    • 2014
  • Two studies were conducted to investigate the interactive effect between temporal proximity of utility value and self-efficacy on situational interest and reengagement motivation. In study 1, university students were provided with either proximal or distal values of mental calculation task. Hierarchical regression analyses showed a significant interaction effect between distal utility value and high self-efficacy, indicating that distal utility value was more effective to induce situational interest and reengagement motivation for students with higher level of self-efficacy. In study 2, we replicated study 1 with high school students to investigate developmental differences and found the same results. These findings suggest that it is important to consider the level of self-efficacy and proximity of utility value in designing value intervention program.

A Study on the Effects of Training Programs at Franchise Organization (프랜차이즈 조직에 있어서 교육훈련의 성과에 관한 연구)

  • Kim, Gyeong-Cho
    • The Korean Journal of Franchise Management
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    • v.4 no.1
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    • pp.55-71
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    • 2013
  • The purpose of this study is to analyze the effects of satisfaction or dissatisfaction of a franchise organization training program on its achievements. For the training program variables, it takes a motivation, a role perception, and a customer directivity as independent variables, and satisfaction or dissatistaction as a parameter. Also, it regards operation capability improvements, satisfaction of the job, and a will for a long-time employment as a dependent variable, then it presents the results by using SPSS/PC+ statistics methods. The results shows that satisfaction of training programs affect the long-time employment a lot. Therefore, for a long-run growth of the franchise organization, it is important to carry out proper training programs. The introduction(part I) contains the subject proposal and the purpose of the study, and theological background(part II) shows the definition and quality of a franchise organization, and some expectations from training programs such as motivations, role perceptions, and customer directivity. Also, part III presents the study model, hypothesis, and analyzing methods. For the last, part IV shows the verification of statistic results, then part V presents the conclusion.

Long-and Short-term Relationship between Human Resources Expenditure and Management Performance in South Korea -focusing on Public District General Hospitals- (인적자원관리비용과 경영성과에 대한 장·단기 효과분석)

  • Park, Jeongwon;Yoon, Heesoo;Choi, Mankyu
    • Korea Journal of Hospital Management
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    • v.26 no.3
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    • pp.84-99
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    • 2021
  • Purposes: 우리나라 공공의료기관들의 경영실적 보고에 따르면 대부분의 공공의료기관들이 만성적자로 인한 경영난 문제를 겪고 있는 실정이다. 이는 공공의료서비스 제공 등이 주요 원인이겠지만 그럼에도 공공의료기관들의 경영효율화 문제는 지속적으로 지적되고 있음은 공공연한 사실이다. 이에 본 연구는 고정비 성격이 강한 인적자원관리비용과 경영성과 간의 관계를 분석하여 공공의료기관의 경영성과 개선을 위한 경영적 함의를 제공하고자 하였다. Methodology: 분석자료는 2014년부터 2019년까지 39개 지역거점 공공병원의 재무자료를 이용하였고, STATA SE 12.0을 사용하여 다중회귀분석과 패널회귀분석을 실시하였다. Findings: 다중회귀분석을 통한 단면연구 결과에서는 인건비가 높을수록 경영성과가 높은 경향을(2014년 의료수익:1.523/ 2015년 의료수익: 2.002, 의료수익의료이익률: 0.002/ 2016년 의료수익: 1.223) 보였으나 패널회귀분석을 통한 종단연구 결과에서는 복리후생비가 높을수록 경영성과가 의미있게 높은 경향을(의료수익: 3.232582/ 의료수익의료이익률: 0.0014502) 보였다. 이는 인건비는 경영성과에 단기적인 효과가 있는 반면 복리후생비는 경영성과에 장기적인 효과가 있음을 반영하는 것이라고 볼 수 있다. Practical Implication: 본 연구는 이러한 결과를 기반으로 장기적인 효과가 있는 복리후생비의 중요성을 제시하고, 공공의료기관의 경영성과에 영향을 미치는 인건비와 복리후생비의 특성 파악을 통하여 효과적인 인적자원관리방법을 위한 경영적 함의를 도출하였다는 점에서 의의가 있겠다.

Does the Rapid Internationalization of Companies affect BGF's Financial Performance? - Focused on the Korean BGF Cases (신속한 국제화 전략이 기업의 성과에 어떤 영향을 미치는가? - 한국의 BGF를 중심으로)

  • Jang, Yeaji;Kim, Hyung Jun
    • Korean small business review
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    • v.42 no.3
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    • pp.123-144
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    • 2020
  • This study attempt to use secondary data from KIS-Value to understand how rapid globalization strategy affects BGF's performance defined five categories such as sales volume, return on investment, net profit per employee, increase in sales, and increase in net profit per employee. In particular, this research defines the BGF based on the export ratio within five years after the establishment and classifies BGF into three levels according to 25%, 50%, and 75% concentration of exports. The main results of this study were first, the rapid internationalization strategy was proven to have a sales effect in the short and long term, and in particular, the short term effect was more significantly compared to the long term effect. However, the impact on the return on investment(ROI) of BGF was found that the more stringent the BGF level, the more short-term effect on ROI, but the longer-term effect was diluted according to time. Third, the sales growth rate is significant in the short-term depending on the BGF level, but do not have long-term effects same as ROI. On the other hand, the growth rate of net profit has shown that the BGF strategy has a negative (-) effect over the long term. In particular, the higher the BGF level, the greater the negative impact on the increase in net profit.