• The Journal of the Korea Contents Association
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• v.9 no.6
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• pp.344-356
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• 2009

The purpose of this paper is to identify the causal role both emotionally based satisfaction and service reputation by examining the relationships among each dimensions of service quality, cognitive satisfaction, emotionally based satisfaction, service reputation and service loyalty in mobile telecommunication company. The results of the study are as follows: First, conviction quality had not influence on both cognitive satisfaction and emotionally based satisfaction, but tangibles quality had more influence on cognitive satisfaction than emotionally based satisfaction and responsiveness quality had more influence on emotionally based satisfaction than cognitive satisfaction. It found that there was a significant positive relationship between dimensions of the service quality, cognitive satisfaction and emotionally based satisfaction, and dimensions of the service quality affect satisfaction either directly or indirectly through emotion. Second, consumer satisfaction had more effect on service loyalty through service reputation than direct effect. Therefore, service loyalty can be build by increasing emotionally based satisfaction and service reputation to customer who is perceived as good service.

• 한국노년학
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• v.41 no.2
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• pp.241-251
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• 2021

The purpose of this study was to investigate the structural relationship between the elderly's participation in exercise, cognitive function, and life satisfaction. The participants of this study consisted of 2491 elderly people who were the subjects of the 2017 elderly survey. The measuring tools were the cognitive function scale and the life satisfaction inventory. Participation in exercise used exercise time for one week. The collected data was analyzed through SPSS and AMOS 18 version. The results of this study were as follows. First, exercise participation was found to have a positive effect on the cognitive function of the elderly. Second, participation in exercise had significant effect on the life satisfaction of the elderly. Third, it was found that the cognitive function of the elderly had a positive effect on life satisfaction. Finally, it was found that cognitive function was as a mediator in the relationship between exercise participation and life satisfaction of the elderly. Various discussions on the structural relationship between the elderly's participation in exercise, cognitive function, and life satisfaction were presented.

• The Journal of the Korea Contents Association
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• v.17 no.11
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• pp.525-532
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• 2017

The purpose of this study is to investigate the effect of mobile payment service quality(system quality, service quality) on the formation of trust(cognitive trust, affective trust) and the effect of trust on satisfaction. In addition, we examined gender differences in the process of trust affecting satisfaction. The 188 sets of data collected, those were tested against the model using PLS. The results showed that system quality affected cognitive trust, service quality affected cognitive trust and affective trust, and both cognitive trust and emotional trust had an effect on satisfaction. In addition, the influence of cognitive trust on satisfaction was stronger for males, and affective trust had more influence on satisfaction for females.

• Proceedings of KHEA Conference
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• 2004.04a
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• pp.176-176
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• 2004

• Journal of Korea Entertainment Industry Association
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• v.14 no.6
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• pp.209-219
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• 2020

This study was conducted to find out the differences in cognitive function, self-esteem, and life satisfaction of the elderly with mild dementia according to the cognitive intervention program. From July to October 2018, 30 minutes of computerization, cognitive integration program, computer recognition program, and cognitive integration program were applied to 30 patients in a nursing hospital located in G city for a total of 12 weeks, and 15 minutes of computerization recognition program and cognitive integration program were applied at the same time, 15 minutes of computerization recognition program and 15 minutes of cognitive integration program were applied. Pre- and post-evaluation tests were conducted for cognitive function, self-esteem, and life satisfaction of living. After examining the three groups' cognitive functions, self-esteem, and life satisfaction by applying the cognitive intervention program, it was improved to a significant level in all categories. As a result of examining the differences in cognitive function, self-esteem, and life satisfaction of the elderly with mild dementia according to the cognitive intervention program, the group applied both computerized and cognitive integration programs in all categories showed high effects. Therefore, if various cognitive intervention programs are applied according to the characteristics of the subjects to improve the cognitive function, self-esteem, and life satisfaction of the elderly, it will be an effective intervention in occupational therapy.

• Management & Information Systems Review
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• v.32 no.4
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• pp.1-25
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• 2013

The purpose of this study was to test the structural relationships among the related variables of university students' satisfaction. This study utilized nation-wide survey data previously collected from 1400 students distributed across 32 universities in Korea. NCSI model was used as a theoretical framework. Using the AMOS 17.0, the structural relationships among six variables were tested, including students' expectancy level, perceived quality, perceived value, satisfaction, complaint rate, and loyalty. The major findings of the study are as follows: First, students' expectancy level had a positive effect on perceived quality; but had no significant effect either on perceived value or on satisfaction. Second, perceived quality had positive effects on perceived value and satisfaction; and perceived value also had a positive effect on satisfaction. Third, students' satisfaction had a negative effect on complaint rate; but had a positive effect on loyalty. Fourth, students' complaint rate had a negative effect on loyalty. The study results imply that among the related variables of students' satisfaction, perceived quality and value of the products work as critical variables, and complaint rate and loyalty directly relate to students' satisfaction. The study suggested that in order to enhance students' satisfaction, universities employ the total quality system and the students' complaints resolution system.

• The Journal of the Korea Contents Association
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• v.18 no.4
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• pp.186-201
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• 2018

The purpose of this study was to verify the mediating effect of adaptive/maladaptive cognitive emotion regulation strategies in the relation between perceived spouse's covert narcissism and marital satisfaction. For this purpose, 300 adults who were married in Seoul and Gyeonggi province were subjected to covert narcissism, marital satisfaction, and cognitive emotion regulation strategy scale and analyzed using the SPSS 23.0 program. The results of the study was followed. First, perceived spouse's covert narcissism showed a significant negative correlation with marital satisfaction and adaptive cognitive emotion regulation strategy, whereas it showed a significant positive correlation with maladaptive cognitive emotion regulation strategy. The marital satisfaction showed a significant positive correlation with adaptive cognitive emotion regulation strategy, but a significant negative correlation with maladaptive cognitive emotion regulation strategy. Second, adaptive/maladaptive cognitive emotion regulation strategies partially mediated the effects of perceived spouse's covert narcissism of on marital satisfaction. Based on these results, the implications and limitations of this study and suggestions for future research were discussed.

• The Journal of the Korea Contents Association
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• v.20 no.10
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• pp.726-737
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• 2020

This study analyzed 4,284 elderly people aged 65 or older by SPSS 22.0 in the 7th data of 「2018 Korean Longitudinal Study of Ageing(KLoSA)」 to confirm the effect of the health-promoting behavior of the elderly on life satisfaction through cognitive function. The cognitive function level of the subjects was 13.8% doubtful about dementia, 23.8% cognitive decline, and 62.4% normal, and the satisfaction level of life was 59.304 points. The results of the study were as follows: First, the difference in cognitive function according to demographic characteristics was significant in gender, age, education, religion, and marriage factors. Second, the satisfaction of the elderly's life according to demographic characteristics was confirmed to have significant differences in gender, age, education, religion, and marriage factors. Third, the satisfaction of the elderly's life was significantly positive in drinking and regular exercise factors among independent variable the health-promoting behavior when cognitive function was mediated. On the other hand, The significant negative effect of the restriction of daily life activities was confirmed. In this way, the mediating effect of cognitive function was verified in the effect of the health-promoting behavior on the satisfaction of the elderly life.

• Journal of the Korean Applied Science and Technology
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• v.36 no.2
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• pp.623-634
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• 2019

Our study aims to assess life satisfaction and evaluate its relationship with depression, nutritional status and cognitive function among the elderly. This study is a pathway analysis study using 9089 elderly people and was conducted as a supplemental analysis using the data from the 2017 Korean Elderly Examination Survey. As a result, depression, nutritional status, cognitive function and life satisfaction showed significant correlation. Nutritional status(.46, p=.007), and cognitive function(-.27, p=.014) were directly affected by depression. Both nutritional status(.08, p=.009) and cognitive function(-.03, p=.010) had effect on life satisfaction but life satisfaction was mediated by nutritional status and cognitive function in affecting to life satisfaction. It suggests that nursing intervention is needed for nutritional status and cognitive function for life satisfaction of the elderly.

• Journal of Digital Convergence
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• v.13 no.11
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• pp.205-216
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• 2015

The purpose was to compare the ethical knowledge, values and class satisfaction by students' cognitive style to develop the convergent nursing ethic class considering cognitive style. Questionnaires were collected from 149 freshmen after 12 hours classes for four weeks from October 1st to 30th 2013. Group Embedded Figure Test was used as a cognitive style measurement tool. 62.4% of them were field-dependent. There was a significant difference in cognitive style and ethical knowledge according to high school division. The ethical value was different significantly according to the nursing science satisfaction. Class satisfaction was different significantly according to reason for applying to nursing and nursing science satisfaction. There were no significant differences in ethical knowledge and values by cognitive style. Class satisfaction was higher in field-dependent students. This conclusion will give baseline data to develop nursing education program based on cognitive style.