• Title/Summary/Keyword: 인적신뢰성분석

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A Study on Relationship between Service Orientation, Employee Satisfaction, Customer Orientation and Business Performance of Liner Shipping Company (정기선사의 서비스지향성, 종업원의 만족 및 고객지향성, 기업성과의 관계에 관한 연구)

  • Song, Dae-Kil;Shin, Han-Won;Choi, Young-Ro
    • Journal of Korea Port Economic Association
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    • v.25 no.2
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    • pp.25-56
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    • 2009
  • The purpose of this study is to analyze the components and to verify the relationship between service orientation, employee satisfaction, customer orientation and business performance of liner shipping company. In order to achieve the purpose of this study, literature survey related to service orientation, employee satisfaction, customer orientation and business performance was carried out and took a empirical analysis by the use of questionnaire method for employees in liner shipping company. The final results and conclusions are as follows; Service orientation of liner shipping company is a major element which has an effect on employee satisfaction. It has also effect on employee's dedicational attitude to achieve company's goal with pride on their duty and organization. In addition to, the relationship between service orientation, employee satisfaction, customer orientation and business performance finally reach to valuable attitude related in customer's satisfaction, and then it will read up high business performance and successful attainment.

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The effect of transformational leadership recognized by members of the telemarketing organization on organizational performance-centered on the moderating effect of followership (텔레마케팅 조직구성원이 인식한 변혁적 리더십이 조직성과에 미치는 영향-팔로워십의 조절효과를 중심으로)

  • JiHyun Shim
    • Journal of Service Research and Studies
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    • v.12 no.3
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    • pp.45-59
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    • 2022
  • This study attempted to investigate how the transformational leadership perceived by flowers of telemarketing organizations. In particular, this study explored the moderating effect of followership in the relationship between transformational leadership and organizational performance. To verify the research model, 321 surveys collected from 10 domestic call centers were analyzed. Reliability, correlation, factor analysis, and hierarchical regression analysis were performed, and as a result of the analysis, it was found that the transformational leadership in the telemarketing organizations had a positive effect on organizational performance. In addition, it was confirmed that goal consistency, proactive participation, critical thinking, and team spirit, which are the four sub-variables of followership, all have a positive (+) effect on organizational performance, and both goal consistency and proactive participation moderate the relationship between transformational leadership and organizational performance. Considering the special working environment of telemarketing organizations, the results of this study suggest the need for a corporate educational role to increase transformational leadership and followership and the need to build environments by setting up an atmosphere for members to exercise follow-up, and opening up communication structures for members to follow.

Test of Independence Between Variables to Estimate the Frequency of Damage in Heat Pipe (열수송관 파손빈도 추정을 위한 변수간 독립성 검정)

  • Myeongsik Kong;Jaemo Kang;Sungyeol Lee
    • Journal of the Korean GEO-environmental Society
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    • v.24 no.12
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    • pp.61-67
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    • 2023
  • Heat pipes located underground in urban areas and operated under high temperature and pressure conditions can cause large-scale human and economic damage if damaged. In order to predict damage in advance, damage and construction information of heat pipe are analyzed to derive independent variables that have a correlation with frequency of damage, and a simple regression analysis modified model using each variable is applied to the field. However, as the correlation between independent variables applied to the model increases, the independence between variables is harmed and the reliability of the model decreases. In this study, the independence of the pipe diameter, burial depth, insulation level of monitoring system, and disconnection or short circuit of the detection line, which are judged to be interrelated, was tested to derive a method for combining variables and setting categories necessary to apply to the frequency of damage estimation model. For the test of independence, the continuous variables pipe diameter and burial depth were each converted into three categories, insulation level of monitoring system was converted into two categories, and the categorical variable disconnection or short circuit of the detection line status was kept as two categories. As a result of the test of independence, p-value between pipe diameter and burial depth, level of monitoring system and disconnection or short circuit of the detection line was lower than the significance level (α = 0.05), indicating a large correlation between them. Therefore, the pipe diameter and burial depth were combined into one variable, and the categories of the combined variable were set to 9 considering the previously set categories. The insulation level of monitoring system and the disconnection or short circuit of the detection line were also combined into one variable. Since the insulation level is unreliable when the detection line status is disconnection or short circuit, the categories of the combined variable were set to 3.

An Effects of Succession Plan on Organizational Performance (중소기업의 승계 계획의 활용 정도가 조직성과에 미치는 영향)

  • Son, Yong-Won;Shin, Soo-Young
    • The Journal of the Korea Contents Association
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    • v.21 no.2
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    • pp.489-498
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    • 2021
  • The previous researches on the succession plan have the limitation that it has focused on policies or systems at the government level to facilitate succession, or is limited to family companies. In this study, we would like to analyze the effect of the actual utilization of the succession system for small and medium-sized enterprises rather than the succession by direct families or the government's policies. We would also like to identify other situational factors that may affect this relationship to better understand the succession plan and its relationship with organizational performance. To this end, the analysis of 172 small and medium-sized enterprises in the Human Capital Enterprise Panel showed that the more practical the succession plan of small and medium-sized enterprises is used, the more positive the organizational performance is. These results suggest that small and medium-sized enterprisess succession plan can have a positive impact on organizational performance, such as implicit transfer and formation of positive impressions of companies. Furthermore, cooperative industrial relations strengthened the degree of utilization of succession plans and the positive relationship with organizational performance. Such results showed that the more cooperative the labor-management relations are, the more the successor can secure legitimacy in the process of succession planning based on trust between labor and management.

A Study on the Information Behavior of Students in Specialized High School - A Case Study of B Specialized High School (특성화고등학교 학생들의 정보이용행태 연구- B 특성화고등학교 사례 분석)

  • Euikyung Oh
    • The Journal of the Convergence on Culture Technology
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    • v.9 no.3
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    • pp.415-423
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    • 2023
  • The purpose of this study was to prepare basic data for improving school library information service by investigating the information usage behavior of specialized high school students. Preferred information sources for each situation requiring information and the level of solving information problems using information sources were investigated, and difference analysis was conducted by department and grade. As a result of the survey, the percentage of students who preferred Internet portal services, personal information sources (teachers, friends, parents), and social media was high, while the percentage of students who preferred traditional print information sources and mass media was very low. The average score of the information problem solving level was 3.55, and the problem solving level in the areas of employment and career/admission was relatively low. Preferred sources of information were similar regardless of grade and department, and the difference between departments in information problem solving level was not statistically significant, but the difference between grades was statistically significant. In addition, there is an academic contribution in this field that specific examples of youth information use behavior have been added. Based on the results of the study, librarians should make efforts to verify the reliability of Internet portal site information, improve and promote library information sources, and expand library use education. In future studies, it was suggested to develop customized information services.

Development of Performance Verification Method for Components of IoT-based Industrial Valve Safety Management System (IoT 기반 산업용 밸브 안전관리 시스템 구성장치의 성능검증 방안 개발)

  • Kim, Jae-Ok;Lyu, Geun-Jun;Lee, Kyung-Sik;Kim, Jung-Hoon
    • Journal of the Korean Institute of Gas
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    • v.24 no.5
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    • pp.10-19
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    • 2020
  • Valve leak accidents in petrochemistry plants and gas utilities cause human and property damage. The main reason why happen gas inhalation, poisoning, fire and explosion accidents is gas valve leakage. To prevent gas leakage, inspectors check the facilities in the field. And they are at risk of gas leak accidents. So we applied IoT-based risk assessment, monitoring and automatic control system. It can detect both internal and external gas leakage, do real-time monitoring of industrial valve in the plant by using hybrid sensor. As the new safety management system for industrial valve is developed, it needs method to evaluate device performance and environmental components for the system. This study is about development of method to verify performance of the explosion-proofed hybrid sensing system include gas detector and optical fiber sensor supporting wire and wireless communication.

Indirect Cost Effects on Life-Cycle-Cost Effective Optimum Design of Steel Box Girder Bridge (강상자형교의 LCC 최적설계에 미치는 간접비용의 영향)

  • Lee, Kwang Min;Cho, Hyo Nam;Cha, Chul Jun;Eom, In Su
    • Journal of Korean Society of Steel Construction
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    • v.17 no.2 s.75
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    • pp.115-130
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    • 2005
  • This paper presents the effects of indirect costs on Life-Cycle-Cost(LCC) effective optimum design of steel-box girder bridges. The LCC formulations considered in the LCC optimization of the bridges consist of initial cost and expected rehabilitation costs including repair/replacement costs, loss of contents or fatality and injury losses, and indirect costs such as road user costs and indirect socio-economic losses. To demonstrate the LCC-effectiveness for optimum design of the bridges, an actual steel box girder bridge having two continuous spans(2@50m=100m) is considered as a numerical example. And also, in this paper, various sensitivity analyses are performed to investigate the effects of indirect costs caused by traffic conditions such as number of detour route, number of lane on detour route, length of detour route, and traffic volumes on the LCC-effective optimum design. From the numerical investigations, it may be concluded that indirect costs caused by traffic network may sensitively influence on the LCC-effective optimum design of steel-box girder bridges. Therefore, it may be stated that the traffic conditions should be considered as one of the important items in the LCC-effective optimum design of the bridges.

Analysis of Long-term Changes in Precipitation and Runoff over the River Basins of Korea (한반도 수계별 강수 및 유출의 장기 변화에 관한 연구)

  • Jung, Yoo-Rim;Oh, Jai-Ho;Her, Mo-Rang
    • Proceedings of the Korea Water Resources Association Conference
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    • 2011.05a
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    • pp.71-71
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    • 2011
  • 지난 세기동안 지구 평균 기온이 상승함에 따라 대기 중에 차지하는 수증기 함유량 또한 증가 추이를(7%/$^{\circ}C$) 보이고 있으며, 이는 전 세계적으로 수문 순환 패턴의 변화를 초래한다(IPCC, 2007). 그 중에서도 강수 특성의 변화는 궁극적으로 유출량의 변화를 초래하며, 이는 수자원 총량의 변화로 이어지게 된다. 특히, 여름철에 대부분의 강수 현상이 집중되는 우리나라의 경우 육지의 70% 정도가 산악 지형으로 이루어진 복잡한 지리적 영향으로 집중호우 시 홍수가 일시에 유출되어 이에 따른 인적 물적 피해가 해마다 되풀이 되고 있다. 수자원은 인간 생활과 밀접한 관계에 있기 때문에 이러한 극심한 기후변화에 의한 피해를 최소화하기 위해 수계단위의 효율적인 물관리가 필수적이다. 따라서 한반도 내 주요 강(한강, 금강, 영산강, 섬진강, 낙동강)을 중심으로 수계별 강수량 및 유출량의 장기 특성 변화를 살펴보고자 한다. 장기간의 자료를 보유하고 있는 기상청 산하 27개 지점의 시간 강수량 자료 및 국가 수자원관리 종합정보시스템에서 제공하는 장기유출 자료를 수집하여 수계 평균값을 산정하고, 각 수계별 강수량 및 유출량의 장기 추이 및 변동성, 상관도를 알아보고자 하였다. 최근 36년 동안(1973~2008년) 모든 수계에서 연총강수량이 증가하는 추이를 보였으며, 한강 수계에서 유의수준 5% 내에서 가장 높은 증가율(약 10 mm/yr)을, 섬진강 수계에서 가장 낮은 증가율(약 4 mm/yr)을 나타냈다. 여름철 집중호우(20 mm/hr 이상) 빈도 분석 결과, 모든 수계에서 호우 빈도의 증가 경향이 뚜렷함을 볼 수 있다. 특히, 최근 10년간(1999~2008) 호우빈도의 변화를 살펴보면 섬진강 수계의 경우 총 60번으로 가장 많았고 상대적으로 낙동강 수계에서 35번으로 가장 적었다. 여름철 무강수일수(강수량이 0.1 mm 미만인 일수)의 경우 모든 수계에서 거의 완만한 감소추세를 보임을 확인할 수 있었다. 1970~2001년간 연총유출량의 경우 한강 및 금강 수계의 경우 증가하는 경향을 나타내는 반면 섬진강 수계의 경우 오히려 감소하며, 영산강 및 낙동강 수계에서는 뚜렷한 변화를 볼 수 없었다. 월별 유출량의 경우 모든 수계에서 7월, 8월, 9월에 집중되며, 한강 수계에서 8월, 그 외 수계에서는 7월에 가장 높은 값을 보였다. 향후 장기적인 관점에서 바라 본 강수량과 유출량의 관계에 관한 추가적인 연구를 통하여 신뢰성 있는 기후변화에 따른 수자원 영향 평가에 기여할 수 있을 것으로 사료된다.

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Analysis of the Correct and Incorrect Reports on the Observation and Capture of Sea Snakes in the Coasts of South Korea (국내 연안에서 바다뱀 관찰과 포획의 제보 및 오제보 분석)

  • Kim, Il-Hun;Park, Jaejin;Choi, Woo-Jin;Koo, Kyo-Soung;Park, Daesik
    • Korean Journal of Environment and Ecology
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    • v.31 no.5
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    • pp.455-460
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    • 2017
  • Since a new (unrecorded) species was reported in 2016, a total of four sea snake species are currently listed in Korean waters. Although the possibility of year-round inhabitation of sea snakes in Korean waters has increased due to climate change, the related studies are scarce because of the lack of human resources and available equipment. We placed posters and banners requesting voluntary information on sea snakes in coastal regions and Jeju Island to obtain information on sea snake distributions in the coasts of South Korea and possible specimens through volunteer activities. As a result, we received total 45 reliable reports, including photographs or video, between March 2013 and December 2016. Eighteen reports on three sea snake species and thirteen capture cases of two species were submitted from Jeju Island and southern coastal regions of Korea mostly between August and November. There were twenty-seven false reports including seven cases of terrestrial snakes, eighteen fishes, and one each of invertebrate and inanimate material. Based on the results, we proposed the effective way of sea snake surveys using volunteers.

Methodology for Estimating the Probability of Damage to a Heat Transmission Pipe (열수송관 파손확률 추정 방법론 개발)

  • Kong, Myeongsik;Kang, Jaemo
    • Journal of the Korean GEO-environmental Society
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    • v.22 no.11
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    • pp.15-21
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    • 2021
  • Losses of both life and property increased from damage to underground pipe such as heat transmission pipe buried underground in downtown because pipes are gradually aging. Considering the characteristics of the heat transmission pipe, which is not exposed to the outside and difficult to immediately identify problems such as damage, it is realistic to indirectly check the condition of the facility based on the historical information that is periodically collected through facility maintenance. In this study, a methodology for estimating the damage probability was developed by examining the history information of the heat transmission pipe, deriving an evaluation factor that is related to the damage probability. The contribution factor of the damage probability were reviewed by analyzing not only the guidelines for maintenance of heat transmission pipe of advanced European countries and domestic district heating companies, but also the cases of waterworks with similar characteristics. Evaluation factors were selected by considering not only the correlation with the damage probability but also the possibility of securing data. Based on 1999, when the construction technology and standards of heat transmission pipe changed, the damage probability estimation function according to the period of use was divided into the case of being buried before 1998 and the case of being buried after 1999, and presented. In addition, the damage probability was corrected by assigning weights according to the measured data for each evaluation factor such as the diameter, use, and management authority.