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복합운송주선업체의 고객서비스 민족도 평가분석

  • 이제홍
    • Journal of Distribution Research
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    • v.4 no.3
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    • pp.1-22
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    • 2000
  • Many foreign freight forwarders make inroads into domestic markets. Korean freight forwarders are not competitive on th domestic logistics area because of higher customer services by foreign freight forwarders in Korea. The purpose of this research is to analyze degree of satisfaction on customer services attributes of freight forwarders in Korea, and to strengthen the competitiveness of customer services by Korea freight forwarders in contrast to foreign investment freight forwarders in Korea. The results of the research could be summarized as follows.: When freight forwarders are selected, the most important customer service attributes have been ranked in order with 'the accuracy management of shipping order' , the reasonable offers of freight rate' and 'the quick arrangement of vessels' when freight forwarders are selected.

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TK-Indexing : An Indexing Method for SNS Data Based on NoSQL (TK-Indexing : NoSQL 기반 SNS 데이터 색인 기법)

  • Shim, Hyung-Nam;Kim, Jeong-Dong;Seol, Kwang-Soo;Baik, Doo-Kwon
    • The KIPS Transactions:PartD
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    • v.19D no.4
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    • pp.271-280
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    • 2012
  • Currently, contents generated by SNS services are increasing exponentially, as the number of SNS users increase. The SNS is commonly used to post personal status and individual interests. Also, the SNS is applied in socialization, entertainment, product marketing, news sharing, and single person journalism. As SNS services became available on smart phones, the users of SNS services can generate and spread the social issues and controversies faster than the traditional media. The existing indexing methods for web contents have limitation in terms of real-time indexing for SNS contents, as they usually focus on diversity and accuracy of indexing. To overcome this problem, there are real-time indexing techniques based on RDBMSs. However, these techniques suffer from complex indexing procedures and reduced indexing targets. In this regard, we introduce the TK-Indexing method to improve the previous indexing techniques. Our method indexes the generation time of SNS contents and keywords by way of NoSQL to indexing SNS contents in real-time.

Interoperability Testing Policies for Quality Improvement of Telecommunications Standards (정보통신표준의 품질향상을 위한 상호운용성 시험정책에 관한 연구)

  • Sohn, Hong;Kim, Young-Tae;Park, Ki-Shik
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 1999.11a
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    • pp.43-47
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    • 1999
  • Recently, standardization organizations including ITU, ATM Forum, etc. have much interested in the interoperability issues between telecommunications products or services. Because interoperability issues are directly related to the improvement of qualities of telecommunications standards or services. Thus, this paper analyzes the trends of interoperability testing polices for quality improvement of telecommunications standards in major standardization organizations, for example ITU-T, ATM Forum, DAVIC, BC-lT 226(Europe), HATS Conference(Japan), including Korea. In addition this paper suggests the desirable national interoperability testing policies and directions for quality improvement of telecommunications standards or services.

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Designing a Library Collaborative Instruction Using the Archives of the National Debt Redemption Movement: Focusing on the Korean History Subject in High School (국채보상운동 기록물을 활용한 도서관협력수업 설계: 고등학교 한국사 교과를 중심으로)

  • Miae Song;Ji-won Lee
    • Journal of Korean Society of Archives and Records Management
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    • v.23 no.4
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    • pp.47-71
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    • 2023
  • Korea is a record powerhouse nation with the largest number of Memory of the World in the Asia-Pacific; however, active utilization of archives for future generations has been lacking. Therefore, this study sought to enhance interest in archives and utilize them directly in school lessons. The Korean National Debt Redemption Movement's archives, which were selected as a Memory of the World, were used in the school lessons, and based on them, a library collaborative instruction design was developed. A library collaborative instruction is a collaboration between the high school Korean history subject and the library information literacy instruction, designed in three sessions. Through the literature research-based design, a library collaborative instruction plan, teaching and learning plan, and activity sheets were derived. Implementing this designed library collaborative instruction is expected to stimulate interest in the Memory of the World, linking curriculum and archives at schools and significantly expanding the users of the archives into teachers and students.

An Exploratory Study of Success Factors for Generative AI Services: Utilizing Text Mining and ChatGPT (생성형AI 서비스의 성공요인에 대한 탐색적 연구: 텍스트 마이닝과 ChatGPT를 활용하여)

  • Ji Hoon Yang;Sung-Byung Yang;Sang-Hyeak Yoon
    • Information Systems Review
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    • v.25 no.2
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    • pp.125-144
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    • 2023
  • Generative Artificial Intelligence (AI) technology is gaining global attention as it can automatically generate sentences, images, and voices that humans previously generated. In particular, ChatGPT, a representative generative AI service, shows proactivity and accuracy differentiated from existing chatbot services, and the number of users is rapidly increasing in a short period of time. Despite this growing interest in generative AI services, most preceding studies are still in their infancy. Therefore, this study utilized LDA topic modeling and keyword network diagrams to derive success factors for generative AI services and to propose successful business strategies based on them. In addition, using ChatGPT, a new research methodology that complements the existing text-mining method, was presented. This study overcomes the limitations of previous research that relied on qualitative methods and makes academic and practical contributions to the future development of generative AI services.

Study on the Current Status of Smart Garden (스마트가든의 인식경향에 관한 연구)

  • Woo, Kyung-Sook;Suh, Joo-Hwan
    • Journal of the Korean Institute of Landscape Architecture
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    • v.49 no.2
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    • pp.51-60
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    • 2021
  • Modern society is becoming more informed and intelligent with the development of digital technology, in which humans, objects, and networks relate with each other. In accordance with the changing times, a garden system has emerged that makes it easy to supply the ideal temperature, humidity, sunlight, and moisture conditions to grow plants. Therefore, this study attempted to grasp the concept, perception, and trends of smart gardens, a recent concept. To achieve the purpose of this study, previous studies and text mining were used, and the results are as follows. First, the core characteristics of smart gardens are new gardens in which IoT technology and gardening techniques are fused in indoor and outdoor spaces due to technological developments and changes in people's lifestyles. As technology advances and the importance of the environment increases, smart gardens are becoming a reality due to the need for living spaces where humans and nature can co-exist. With the advent of smart gardens, it will be possible to contribute to gardens' vitalization to deal with changes in garden-related industries and people's lifestyles. Second, in current research related to smart gardens and users' experiences, the technical aspects of smart gardens are the most interesting. People value smart garden functions and technical aspects that enable a safe, comfortable, and convenient life, and subjective uses are emerging depending on individual tastes and the comfort with digital devices. Third, looking at the usage behavior of smart gardens, they are mainly used in indoor spaces, with edible plants are being grown. Due to the growing importance of the environment and concerns about climate change and a possible food crisis, the tendency is to prefer the cultivation of plants related to food, but the expansion of garden functions can satisfying users' needs with various technologies that allow for the growing of flowers. In addition, as users feel the shapes of smart gardens are new and sophisticated, it can be seen that design is an essential factor that helps to satisfy users. Currently, smart gardens are developing in terms of technology. However, the main components of the smart garden are the combination of humans, nature, and technology rather than focusing on growing plants conveniently by simply connecting potted plants and smart devices. It strengthens connectivity with various city services and smart homes. Smart gardens interact with the landscape of the architect's ideas rather than reproducing nature through science and technology. Therefore, it is necessary to have a design that considers the functions of the garden and the needs of users. In addition, by providing citizens indoor and urban parks and public facilities, it is possible to share the functions of communication and gardening among generations targeting those who do not enjoy 'smart' services due to age and bridge the digital device and information gap. Smart gardens have potential as a new landscaping space.

A Study on the Evaluating Standards On-Line Service for Archives (기록관의 온라인 서비스 향상을 위한 웹사이트 평가기준설계에 관한 연구)

  • Lee, Yoon-Ju
    • The Korean Journal of Archival Studies
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    • no.16
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    • pp.147-200
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    • 2007
  • Archives provide users with easier and more convenient access to and use of archival data through their Internet websites. Now, archival websites function not only as a tool of information provision or marketing, or as a gateway of Internet-based materials, but also as cyber space for all services of archives, providing users with information and knowledge and direct accessibility to the services in the archives. At present, Korean archives are proceeding with establishing websites or upgrading existing websites, and the use rates and reliability of web services by users are becoming higher. However, although there have been various studies for the evaluation of general websites, few are found with regard to the evaluation of archival websites. It is necessary for archival websites that provide information service to users of every stripe to make more efforts and have more interest in user-centered convenience, right to know, and information provision-centered service. Accordingly, needless to say, it is necessary to study evaluation criteria of websites so that high quality archival websites can be established. With this background, this study establishes evaluation criteria for archival websites, which are appropriate to their objectives and functions and directly evaluates archives, presenting ways to establish and redevelop archival websites. More detailed purposes are as follows: First, analyzes existing theories of evaluation through reviews on previous literature and elicits evaluation criteria for websites, which are appropriate to archives; Second, based on the elicited evaluation criteria for archival websites, examines the current state of domestic archival websites through analytic evaluation; and Third, presents ways to improve archival websites that may be helpful in establishing or improving them in the future. The expectancy effects of this study are as follows: First, it will be helpful when one wishes to identify the current state of archival websites and to improve or redevelop existing websites, or to develop online service through website; Second, it will function as a checklist when a developer who is to establish an archival website wishes to develop evaluation criteria; and Third, it may be used as an inspection tool when an archives contracts out the establishment of its website.

A Proposition on Elevator Safety System using Expert's Decision (전문가의 의사결정을 이용한 안전한 엘리베이터 시스템 제안)

  • Park, Ju-Bong;Shin, Seung-Jung
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.14 no.4
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    • pp.121-125
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    • 2014
  • Recently, many of people concentrates on the importance of elevator safety system for the elevator accident of traction machine malfunction. Also, IT convergence has enlarged various field for the effort of enhanced traditional industry. In this paper, we define that the safety is to minimize the dangerous factor, then explain the rules of elevator installation. Through the expert's decision we could find out the dangerous factors are poor check, malfunction of amalgamative and user's mistake. We propose the IT convergence managing system for the effective alternative method of elevator safety system.

MOOC의 기업가정신 교육프로그램에 대한 사례분석 연구 -해외 주요 MOOC 플랫폼을 중심으로-

  • Han, Min-Jeong;Lee, U-Jin
    • 한국벤처창업학회:학술대회논문집
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    • 2017.04a
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    • pp.59-59
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    • 2017
  • 21세기는 전 세계를 대상으로 디지털 네이티브가 활약하며 '틀이 없는 교육'을 지향하는 혁신 교육 패러다임 세상이다. 이미 세계 여러 나라에서는 ICT(Information & Communication Technology)를 미래를 대비한 교육 개선의 핵심사업의 일환으로 교육에 활용하고 있다. 이를 토대로 2012년 출현하여 현재 급성장하고 있는 대규모 공개 온라인 수업을 MOOC(Massive Open Online Course)라고 부른다. 세계의 많은 우수한 대학들이 앞장서서 수업을 공개하고 상호 소통하는 플랫폼 역할을 하는 MOOC(이하'무크'라고 한다)는 교육 분야의 다양한 영역에서 활용되고 있다. 또한, 세계경제의 장기적인 불황과 저성장을 극복하기 위해 기업가정신과 창업에의 관심이 매우 높아져 있는 지금, 미국과 유럽을 중심으로 기업가정신(Entrepreneurship)교육 프로그램 또한 무크 플랫폼을 통해 활발히 진행되고 있다. 하지만, 국내에서는 아직까지 무크의 중요성을 인지하고 실제 다양한 교육과정에서 활용하는 이용자가 적은 실정이다. 본 연구에서는 해외의 주요한 무크 플랫폼의 사례분석과 학습자 및 교수자들의 인터뷰를 통한 질적 연구방법을 활용하여 '무크 플랫폼이 기업가정신 교육에 효율적인지에 관한 연구문제'를 설정하고 이러한 연구문제에 대한 분석을 통해 총체적인 관점에서 무크 현상의 본질적 가치와 의미를 이해 하고자 한다. 지금 급속도로 확산되고 있는 창업교육에 이러한 무크 플랫폼을 통한 가속화를 기대할 수 있을지, 또한 이러한 무크 플랫폼을 통한 교육효과는 우리가 기대할 수 있을만한지 본 연구를 통해 분석하려고 한다.

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A Study on the Flow Factors According to On-line Game Fatigue System (온라인 게임 피로도 시스템에 따른 몰입요인에 관한 연구)

  • Kwon, Hyeog-In;Park, Jeong-Eun;Choi, Yong-Seok
    • Journal of Korea Game Society
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    • v.10 no.5
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    • pp.75-85
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    • 2010
  • In addition to the quantitative growth of the games industry as a game addiction and social problems have also been increased. Addiction adoption of the resolution was presented to the fatigue system. In this study, flow and addiction affects 6 factors(self-control, positive expectations, interest, competition, positive self-efficacy, negative self-efficacy), depending on whether the adoption lag Flow to affect in any empirical analysis. This fatigue system effect on the game development and to enhance users' flow to do what strategies for theoretical and practical implications are to provide.