• Proceedings of the Korean Society for Information Management Conference
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• 2005.08a
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• pp.47-54
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• 2005

본 연구는 대학도서관을 중심으로 전자 정보서비스의 현황을 파악하고 이용자와 사서의 인식을 조사하여 도입 초기단계에 있는 국내 대학도서관에 온라인 실시간정보서비스의 운영방안을 제시하기 위한 목적으로 수행되었다. 이론적 연구와 실증적 연구에서 분석된 결과를 기초로 하여 계획, 정책, 실행의 측면으로 운영방안을 제시하였다. 서비스와 이용자의 특성을 고려한 계획과 기존 전자 정보서비스를 반영한 정책을 기반으로 효율적 교육 및 홍보와 평가를 통한 실행이 요구된다.

• Journal of the Korean Society for information Management
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• v.39 no.3
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• pp.23-50
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• 2022

This article aims to improve the cultural program for the resident writers in libraries by identifying the current status of the resident writer support project, examining users' perceptions and preferences, and investigating librarians' perceptions of the program. The research methods included an investigation (survey) of the program operation status, user perception and preference surveys, and interviews with librarians about their perceptions of the program. Data were collected from libraries with the cultural program for resident writers between May and November 2021. Findings showed there were challenges in operating the library cultural program due to the lack of resident writers' quality, frequent changes in the program formats (online or offline), and library closures during the COVID-19 pandemic. For the program improvement, suggestions were made, including inviting good-quality resident writers and writers from other fields to the program, training resident writers, advertising the programs using online and offline media, training staff, and developing programs considering user ages and preferences and diversity in local communities.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.29 no.1
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• pp.125-152
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• 2018

This study examined users' awareness to establish futurity of libraries and to propose strategies in the era of the $4^{th}$ Industrial Revolution. For this purpose, the awareness survey was conducted of users, and the survey consisted of questions about the awareness of the $4^{th}$ Industrial Revolution, the current state of using technologies and devices of the $4^{th}$ Industrial Revolution, and the futurity of libraries of the $4^{th}$ Industrial Revolution. The results are as follows: First, users were interested in the $4^{th}$ industrial Revolution, but they thought that new technologies are poorly adopted in the libraries. Second, users were most frequently using mobile phone, QR code, and Beacon. Especially, mobile phone was a most frequently used device in the libraries. However, users were not satisfied with technologies and devices provided by the libraries. Third, users expected the $4^{th}$ Industrial Revolution have a positive influence on future of libraries, but they were worried about losses of opportunities and jobs. Forth, users agreed with necessity of new technologies of the $4^{th}$ Industrial Revolution for libraries services. They wanted application of the technologies, expecially, in online services. Ultimately, this study suggested some meaningful insights and strategies through comparative analysis of the above findings and librarians' awareness survey results.

• Journal of the Korean Society for Library and Information Science
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• v.55 no.4
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• pp.187-217
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• 2021

This study investigated the perceptions of librarians about Podcast and YouTube services in libraries. The study was designed by applying the Extended Technology Acceptance Model. Librarian's personal, organizational, and social awareness of library Podcast or YouTube services and the degree of understanding of users and their needs on services were mediated by perceived usefulness or ease of services= and influenced to having intentions and providing the services. First, we investigated the types of Podcast and YouTueb services provided by 39 libraries in Korea. Also, we collected data using an online survey method from 181 librarians and conducted hierarchical multiple regression analysis. Findings showed that libraries are using Podcast and YouTube appropriately considering features and functions of media, mainly for library event information/promotion, library programs, book recommendations, and author (librarian) lectures or interviews. Organizational or social awareness of librarians, i.e., library educational support, human resource supports, librarian recognition, job-related features, and understanding of user perceptions and needs, influenced the intention to provide library services. Also, there was a difference in perceived usefulness and ease of services between librarians who provided Podcast and YouTube services and those who did not. We expect that findings could be used as references to understand and support various aspects of librarians in charge of developing and providing Podcast or YouTube services in libraries.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.20 no.4
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• pp.237-250
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• 2009

This study evaluates Core Competences of Librarianship announced at the congress of American Library Association on January 27th, 2009. For this study, we trained 17 librarians working at academic library, and find out each importance, major intention, required subjects regarding 8 scopes and 40 detailed qualifications indicated Core Competences of Librarianship through survey. The result of this study is that importance order of 8 scopes is organization of recorded knowledge and information, foundations of the profession, reference and user services, and importance order of major intention is foundations of the profession, research, reference and user services respectively. Importance order of required subjects for nurturing Core Competences of Librarianship is library management, information service, and introduction to library and information science, library and information policy, research methods for librarianship, and library automation respectively.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.25 no.2
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• pp.59-76
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• 2014

The purpose of this study is to recommend on the public library service for older adults through the analysis of the perceptions of older adults and librarians. To achieve the study purpose, interview method was employed. The interview questions are composed based on the ALA guidelines. According to the study results, the following ten factors were recommended by older adults: 1) various customized life long learning programs for older adults, 2) highly qualified staff for the public library life long learning programs and regular evaluation for the staff, 3) provision of various and new information resources, 4) promotion of public library services and programs, 5) public library staff's kindness and professionalism, 6) regular reeducation of the public library staff, 7) library user education, 8) customized resources, facilities, and equipments for older adults, 9) provision of the library space, and 10) customized library services for older adults. In addition, the following four factors were mentioned by librarians: 1) customized services and programs for older adults, 2) customized collection, facilities, and equipments, 3) adequate budget for public library service for older adults, 4) professionals for the public library service for older adults. The followings were recommended by both the older adults and librarians: 1) Customized library services, programs, collection, equipments, facilities for older adults, 2) Professionals for the public library service for older adults and Regular reeducation for them.

• Proceedings of the Korean Society for Information Management Conference
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• 2016.08a
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• pp.35-38
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• 2016

본 연구는 공공도서관의 서비스 성과 향상을 위해 경영활동에서 고려되어야 할 요소와 개선 방법을 논의하는 것을 목적으로 공공도서관 5개관을 선정, 이용자 서비스를 담당하는 사서들을 대상으로 개별 심층면담을 진행하여 조직의 서비스 지향성(Service Orientation)에 대한 접점 직원의 인식을 조사, 그들의 서비스 태도와 행동에 영향을 미치는 요인을 분석하였다. 그 결과 공공도서관 접점 직원들은 도서관의 다양한 서비스 중 이용자서비스의 중요도가 저평가되어 있고, 이에 대한 조직의 목표관리와 지원은 취약하다고 인식하고 있었으며 특히 서비스 지향성의 4가치 차원 중 서비스리더십, 인적자원관리의 측면은 서비스 동기에 직접적 영향을 미치는 것으로 파악되었다. 이에 이용자서비스를 사서직 전문성이 발현되어야 할 핵심 영역으로 재인식, 이를 강화하기 위한 전략적 접근의 필요성을 제안하였다.

• Journal of the Korean Society for Library and Information Science
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• v.50 no.3
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• pp.133-153
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• 2016

The objective of this study was to promote the use of collaborative digital reference service by identifying factors that affect user satisfaction and developing improvement measures based on the findings. Data were collected via a questionnaire administered to the users of the "Ask a Librarian" service and a survey to analyze the frequency and patterns of usage of the service. The survey analyzed the associations among subjects' demographic characteristics, information seeking patterns, factors that influence user recognition, service satisfaction, and follow-up intentions via responses to the questionnaire. Rapidity answers in factors of service satisfaction is found that the high impact of positive (+). According to the result of statistical analysis, the priority of service improvement strategies of digital reference service were suggested.

• Journal of the Korean Society for information Management
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• v.27 no.2
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• pp.201-216
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• 2010

The idea of Library 2.0 originated from the concept of Web 2.0 social interactions within the Web. From this aspect, Library 2.0 is a library blended with Web 2.0. The most remarkable features of Library 2.0 are interactions and user involvement. Users' roles in new library environments are greater since they can contribute to establishing a library collection by annotating, blogging, reviewing, etc. While users' roles become important, the responsibilities of the librarians increase due to the unfiltered information created by users. Librarians now should extend their roles as information creators, organizers, providers, managers, as well as moderators. In this paper, we reviewed the current literature on the new paradigm of digital libraries, Library 2.0, and the development of Library 2.0. In addition, we discuss the extended role of the Librarian 2.0 in Library 2.0.

• Journal of the Korean Society for Library and Information Science
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• v.30 no.2
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• pp.107-125
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• 1996

The exhibit programs of library are considered an effective and imporant mechanism to satisfy the demand for information of library users and to innovate a library image. Accordingly, the purpose of this paper is to investigate their recognitions as to how librarians and library users think of the effectiveness of the exhibition programs and as to how the programs exert an influence upon libraries. For research methodology, this research is randomly questionnaired to 360 library users and 90 librarians in July 1995. The collected data is analyzed by such statistical methods as frequency, crosstabs, T test and annova. The analysis shows that there are interesting research findings as follw; 1. The exhibition programs are appeared to be effective for education of library users. 2. The programs are appeared to be effective for increased use of library materials. 3. The programs are appeared to be effective for public relations. 4. The programs are appeared to be effective for collection development. 5. They are revealed to have academic values like academic articles. In sum, among the opinions of librarians, they indicate that the programs are very important in activating the functions of library. Therefore, university libraries should lavishly support the exhibition programs with enough budget and exhibition planners to manage.