• Journal of Families and Better Life
• /
• v.20 no.6
• /
• pp.11-24
• /
• 2002

The purpose of this study is to develop a Marriage Enrichment Program that can be applied to the actual lives of Korean families and couples, as well as adopted in family welfare programs. For this study, a quasi-experimental group design was employed and pre- and post- tests on Internal-External Control, Couple Communication, and Marital Satisfaction were conducted. Experimental participants consisted of six volunteer couples who responded to an advertisement by the Chonbuk Family Counseling Center printed in a daily newspaper. The experimental group received two hours of education on marital relationship enhancement every week for eight weeks. The control group received no such treatment. The effectiveness of the education was measured by Wilcox matched pair test, using a SAS program, as well as by the self-report of the participants. The results show that there was statistically significant improvement for the experimental group in all three areas of marriage-- internal control, couple communication, and marital satisfaction. In addition, the participants'evaluations were generally positive about the program. The participants reported that it was most helpful to learn through the educational program that individuals differ in basic needs and that they should not force personal beliefs on others. They also reported that their understanding of their spouse improved.

• The Journal of the Institute of Internet, Broadcasting and Communication
• /
• v.20 no.5
• /
• pp.175-185
• /
• 2020

Mobile shopping has been settled down as one of the general shopping methods, good enough to be called new normal today. Contrary to the initial stage for researching the shopping in online environment, the factors more important today must be changed quite a lot. Thus, this study aimed to select the service quality factors regarded as important in mobile shopping, to examine their effects on consumers' rational-emotional evaluation, and also to understand a series of influence relations led to the purchase intention and word of mouth effect in the future, and then obtained the significant results. In the results of this study, only the Personalization and responsiveness of service quality had positive(+) effects on the consumer sentiment, and the consumer sentiment had positive(+) effects on the consumer behavior. Such results verified that the Personalization and responsiveness would be important factors to consumers. Also, when the consumer satisfaction is high, the consumer behavior would be positive too.

• Korean Journal of Social Welfare Studies
• /
• v.42 no.2
• /
• pp.381-417
• /
• 2011

The primary goal of this study is to examine the factors that affect how satisfied sexual minorities are with their lives. This study focuses on how sexual minorities perceive social stigma, the social influences involved in its perception, and the effects this perception has. Using stress-coping theory, this study looks at how social stigma, as a perceived stress, affects social support and self-esteem, how the stigma influences the degree to which individuals "come out" in an effort to cope, and the resultant effects of this coping mechanism on life satisfaction. The data used if from a sample of 478 individuals who self identify as gay, lesbian or bisexual. It was collected through an online survey. Using SEM, the quality was evaluated by analyzing the measurement model, and the relationship of the variables included in the theoretical model was verified by analyzing the structural model. The results of this study show that social stigma directly affects the life satisfaction of Korean sexual minorities. It significantly influences the social support they receive(from family and sexual minority peers), and their self-esteem. The degree to which the individual "comes out" is shown to affect life satisfaction as well. In contrast, the mediating effect of heterosexual support is shown to be insignificant. Based on the analyses, practical strategies regarding social stigma, social support, self-esteem, and "coming out" are suggested for sexual minorities. The social stigma should be reduced and society-scaled campaigns promoted in order to improve their level of life satisfaction. In addition, institutional protection should be developed and specialized educational courses on human rights provided which will empower these minorities with self-help mechanisms. Furthermore, issues such as establishing support system and providing a social welfare system for the sexual minority community are discussed.

• Journal of Distribution Research
• /
• v.16 no.4
• /
• pp.65-93
• /
• 2011

As relationship between buyer and seller has been brought closer and long-term relationship has been more important in B2B markets, the importance of service and service convenience increases as well as product. In homogeneous markets, where service offerings are similar and therefore not key competitive differentiator, providing greater convenience may enable a competitive advantage. Service convenience, as conceptualized by Berry et al. (2002), is defined as the consumers' time and effort perceptions related to buying or using a service. For this reason, B2B customers are interested in how fast the service is provided and how much save non-monetary cost like time or effort by the service convenience along with service quality. Therefore, this study attempts to investigate the impact of service convenience on relationship factors such as relationship satisfaction, relationship commitment, and relationship performance. The purpose of this study is to find out whether service convenience can be a new antecedent of relationship quality and relationship performance. In addition, this study tries to examine how five-dimensional service convenience constructs (decision convenience, access convenience, transaction convenience, benefit convenience, post-benefit convenience) affect customers' relationship satisfaction, relationship commitment, and relationship performance. The service convenience comprises five fundamental components - decision convenience (the perceived time and effort costs associated with service purchase or use decisions), access convenience(the perceived time and effort costs associated with initiating service delivery), transaction convenience(the perceived time and effort costs associated with finalizing the transaction), benefit convenience(the perceived time and effort costs associated with experiencing the core benefits of the offering) and post-benefit convenience (the perceived time and effort costs associated with reestablishing subsequent contact with the firm). Earlier studies of perceived service convenience in the industrial market are none. The conventional studies that have dealt with service convenience have usually been made in the consumer market, or they have dealt with convenience aspects in the service process. This service convenience measure for consumer market can be useful tool to estimate service quality in B2B market. The conceptualization developed by Berry et al. (2002) reflects a multistage, experiential consumption process in which evaluations of convenience vary at each stage. For this reason, the service convenience measure is good for B2B service environment which has complex processes and various types. Especially when categorizing B2B service as sequential stage of service delivery like Kumar and Kumar (2004), the Berry's service convenience measure which reflect sequential flow of service deliveries suitable to establish B2B service convenience. For this study, data were gathered from respondents who often buy business service and analyzed by structural equation modeling. The sample size in the present study is 119. Composite reliability values and average variance extracted values were examined for each variable to have reliability. We determine whether the measurement model supports the convergent validity by CFA, and discriminant validity was assessed by examining the correlation matrix of the constructs. For each pair of constructs, the square root of the average variance extracted exceeded their correlations, thus supporting the discriminant validity of the constructs. Hypotheses were tested using the Smart PLS 2.0 and we calculated the PLS path values and followed with a bootstrap re-sampling method to test the hypotheses. Among the five dimensional service convenience constructs, four constructs (decision convenience, transaction convenience, benefit convenience, post-benefit convenience) affected customers' positive relationship satisfaction, relationship commitment, and relationship performance. This result means that service convenience is important cue to improve relationship between buyer and seller. One of the five service convenience dimensions, access convenience, does not affect relationship quality and performance, which implies that the dimension of service convenience is not important factor of cumulative satisfaction. The Cumulative satisfaction can be distinguished from transaction-specific customer satisfaction, which is an immediate post-purchase evaluative judgment or an affective reaction to the most recent transactional experience with the firm. Because access convenience minimizes the physical effort associated with initiating an exchange, the effect on relationship satisfaction similar to cumulative satisfaction may be relatively low in terms of importance than transaction-specific customer satisfaction. Also, B2B firms focus on service quality, price, benefit, follow-up service and so on than convenience of time or place in service because it is relatively difficult to change existing transaction partners in B2B market compared to consumer market. In addition, this study using partial least squares methods reveals that customers' satisfaction and commitment toward relationship has mediating role between the service convenience and relationship performance. The result shows that management and investment to improve service convenience make customers' positive relationship satisfaction, and then the positive relationship satisfaction can enhance the relationship commitment and relationship performance. And to conclude, service convenience management is an important part of successful relationship performance management, and the service convenience is an important antecedent of relationship between buyer and seller such as the relationship commitment and relationship performance. Therefore, it has more important to improve relationship performance that service providers enhance service convenience although competitive service development or service quality improvement is important. Given the pressure to provide increased convenience, it is not surprising that organizations have made significant investments in enhancing the convenience aspect of their product and service offering.

• The Korean Journal of Community Living Science
• /
• v.27 no.2
• /
• pp.221-231
• /
• 2016

This study was conducted to investigate the effects of participation in adult education on cognitive function, and the mediating effects of relationships with children among older adults. This study employed data from the 2011 Elderly Survey, and a total of 8,668 older adults over 65-years old were used for analysis. Multiple linear regression analyses were used to examine the mediating effect of relationship with children based on the approach proposed by Baron & Kenny (1986). The results showed that participation in adult education increased cognitive function of older adults. Adult education participation also increased satisfaction with relationship with children, and relationship with children was found to have a mediating effect. These findings suggest that there is a need to recognize the importance of the relationship between older adults and children when developing education programs for older adults.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.13 no.10
• /
• pp.4660-4668
• /
• 2012

The purpose of this study was to investigate the relationship among stress, ego-resilience and school adjustment resilience of the high school girl students. A cross-sectional, descriptive study was conducted. The subjects were 250 students from 3 high schools located in I city. Data were collected on September, 2010 by using a structured questionnaire. The data were analyzed using PASW/WIN 18.0 program. The mean score of stress was 3.05, among the subitems, the score of the school related stress was the highest. The mean score of ego resilience was 2.86, and school adjustment resilience was 75.58. Stress showed significant differences according to satisfaction level with school and teachers. School adjustment resilience was significantly different in terms of satisfaction level with school and teachers, grade, alcohol drinking experience and having counter sex friends. And there were significant correlations among school adjustment resilience and school related, family related, friend related stress. These results suggest that the school life, teachers, and friends have important duties to improve school adjustment resilience. Therefore, it is needed to develop intervention program considerated school related factors to release stressors of the high school girl students.

• The Journal of the Korea Contents Association
• /
• v.10 no.1
• /
• pp.147-159
• /
• 2010

The touch screen phone launched domestically in Korea, unlike the existing plane UI, it applied a cubic shape of 3D UI which provides three dimensional solid graphic. This study proposes to examine the correlation between the users' experience of 3D GUI, which were made by two different companies, and the brand. From this point of view, this study sets up a hypothesis about intimate correlation between individual differentiated brand and the user experience. Base on that, a model was designed. This study measured the satisfaction of user experience through the disclosure and non-disclosure of brand, focusing on 3D GUI cases which were launched so far, and it demonstrated that there was a clear difference in the degree of satisfaction. Through this examine, a brand was confirmed as one of the important element of user experience in using the 3D GUI that was launched competitively by companies. Therefore, the result of this study suggest that the designers need to establish strategies that make the brand as the core subject of design during the process of manufacturing product and service.

• 한국벤처창업학회:학술대회논문집
• /
• 2021.04a
• /
• pp.79-83
• /
• 2021

2020년 2월 중순 이루 코로나 바이러스 2019(Covid-19)로 인하여 정부의 기술창업기업 지원 방식도 전반적으로 기존의 대면 방식에서 비대면 방식으로 전환하여 현재까지 대부분 진행되어 오고 있다. 창업기업에 대한 멘토링은 특히 멘티인 창업자와 멘토가 기존에 알고 있는 관계가 아닌 대부분 처음 만나는 관계의 확률이 높음에 따라 사전에 상호간에 라포(Rapport)가 형성되지 않은 상태에서 멘토링이 이루어진다. 이로 인해 Rapport가 형성이 안된 상태에서는 서로 호감을 느끼거나, 나아가 공감대 형성, 그리고 터놓고 이야기 하여, 서로 간의 대화가 충분히 감정적으로나 이성적으로 이해하기가 어려운 경우가 대부분이다. 이러한 경우에는 충분한 멘토링이 어려울 것으로 예상할 수 있다. 따라서 본 연구는 창업 멘토링의 특수성을 감안해 볼 때 정부 기술창업지원 방식 중 기업의 성과를 높이기 위한 멘토링 과정에서 대면 또는 비대면 방식의 방법 차이가 멘토링 만족도에 영향을 주는 것을 그 목적으로 한다. 본 연구는 창업 기업의 성과를 높이기 위한 중소벤처기업부의 도약패키지 사업 중 2019년과 2020년의 제품 아카데미 사업에 참여한 283명을 대면 방식이었던 2019년 211명과 비대면 방식이었던 2020년 72명의 창업 기업 멘티들의 학습 과정에서 발생하는 배운 내용을 실천하고자 하는 학습 전이 효과 경로에 차이가 발생하는 지에 대하여 분석하였다. 자기 기입 설문 방식으로 인해 발생할 수 있는 동일방법편의를 해결하고자 구조화된 설문지 구성할 때부터 응답자의 일관성 동기를 줄이려고 하였고, 통계분석 단계에서도 다수이 방법으로 측정하는 일반 CFA 모형을 활용하였다. 실증 분석결과 비대면 방식의 창업 멘토링 방식을 학습 전이 효과 경로 결과에 있어서 조절효과가 있음을 유의한 통계적 결과고 확인하고, 사후 검증을 통해 볼 때 등분산 가정이 되지 않은 상황에서 차이가 있음을 통계적으로 유의하게 나타났다.

• Journal of Digital Convergence
• /
• v.10 no.9
• /
• pp.175-184
• /
• 2012

The aim of this study is to inquire into the influential relationship between perceived characteristics and psychological attitude toward smart phone in relation with the smart phone. This study conducted a questionnaire survey targeting domestic college students who are using the smart phone in an effort for an empirical test of the research model. The theoretical implications of this study laid foundation for doing research on the behavior of perceived characteristics and psychological attitude toward technology, and supplied a clue to diverse, in-depth research works on the further smart phone. The study-suggested practical implications are as follows: First, it is required that the usefulness and easy of use of the smart phone should be reinforced in order to form a positive attitude toward the smart phone. Second, the sense of dependence on the smart phone has an influence on user satisfaction.

• The Journal of the Korea Contents Association
• /
• v.10 no.6
• /
• pp.404-414
• /
• 2010

The primary purpose of this paper is to identify the influencing factors on the post acceptance behavior of user in internet banking. For this purpose, a research model and hypotheses are developed based on the relevant literature reviews. Data have been collected from 248 users who have used internet banking and the research hypotheses were tested by covariance structural model analysis. The results of this empirical study are summarized as follows. First, security, confirmation, and perceived ease of use have positive influence upon user's perceived usefulness. Second, security, economy efficiency, and confirmation have positive influence upon user's satisfaction. Third, loyalty incentives have positive influence upon continuance intention. Lastly, user's perceived usefulness have positive effect on the satisfaction, and user's perceived usefulness and satisfaction positively related to continuance intention in internet banking. The findings have significant implications for internet banking service providers.