• 제목/요약/키워드: 유니폼 만족도

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항공사 승무원 유니폼의 특성이 유니폼 만족도와 항공사 선택에 미치는 영향에 관한 연구 (The Effects of Flight attendant's Uniform Design on Uniform Satisfaction and Select Airline)

  • 김민수;박혜윤
    • 한국컴퓨터정보학회논문지
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    • 제18권9호
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    • pp.189-199
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    • 2013
  • 본 연구는 항공사 승무원 관련학과의 재학생을 대상으로 항공사 승무원의 유니폼 특성이 유니폼 만족도와 항공사 선택에 미치는 영향에 관해 연구하였다. 이를 위해 항공사 승무원의 유니폼 구성요소를 심미성, 상징성, 기능성의 세 가지 요인으로 나누고 어떠한 요소가 유니폼 만족도와 항공사 선택결정에 영향을 미치는지 실증분석을 통해 알아보고자 하였다. 이를 위해 국내 2년제와 4년제 항공사 승무원 관련학과 학생들을 대상으로 설문을 수집하여, 데이터 분석을 통한 실증연구를 하였다. 실증분석의 결과 유니폼구성요소중 심미성, 기능성 상징성이 모두 유니폼 만족도와 항공사 선택결정에 유의미한 영향을 미치는 것으로 나타났다. 이는 항공사 승무원들의 유니폼이 가지는 특성들이 대학생들이 기업선택결정을 할 때 많은 비중을 차지하게 된다는 것을 시사하고 있다. 따라서 후속연구에서는 항공사 승무원들의 유니폼에 있어 심미성, 상징성, 기능성을 고려하여 유니폼 만족도를 높이고 이것이 항공사 기업선택결정에까지 긍정적인 영향을 미칠 수 있도록 노력하는 것이 중요하다는 경영학적 시사점을 제시한 것이라 할 수 있다. 또한 본 연구에서는 연구가설 검증과 함께 연구가 가지는 한계성을 제시하여 후속연구의 방향을 제시하였다.

TV 스포츠 영상을 통해 인지된 섹슈얼리티와 시청만족도 (Sexuality and Audience's Satisfaction Cognized through the Sports Image of Television)

  • 박광순
    • 한국콘텐츠학회논문지
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    • 제9권3호
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    • pp.137-151
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    • 2009
  • 본 연구는 스포츠 선수들에 대한 섹슈얼리티 구성요소와 섹슈얼리티 요소가 시청만족도에 어떠한 영향을 미치는가를 파악하기 위해 실시되었다. 분석결과 여자 집단에서는 섹슈얼리티 요인이 구성되지 않았다. 전체 집단에서는 '성적감응 유발부위 관련 섹슈얼리티', '신체적 특징 관련 섹슈얼리티', '화장 및 유니폼 관련 섹슈얼리티' 등과 같이 3개의 인자가 구성되었다. 남자집단 분석에서는 '성적감응 유발부위 관련 섹슈얼리티', '몸동작/신체적 특징 관련 섹슈얼리티', '유니폼 관련 섹슈얼리티', '몸단장/신체적 특징 관련 섹슈얼리티', '가슴 관련 섹슈얼리티', '젖은 몸 관련 섹슈얼리티', '외모 관련 섹슈얼리티', '건강 관련 섹슈얼리티' 등과 같이 8개의 요인이 구성되었다. 전체 집단의 3요인 모두는 시청만족도에 영향을 미치지 못하는 것으로 나타난 반면, 남자 집단에서는 '유니폼 관련 섹슈얼리티', 가슴 관련 섹슈얼리티', '건강 관련 섹슈얼리티' 요인 등이 시청만족도에 영향을 미치는 것으로 나타났다. 스포츠 선호도 및 스포츠 프로그램 시청량의 요인은 두 집단 모두에서 섹슈얼리티 요인보다 시청만족도에 미치는 영향력이 더 큰 것으로 나타났다.

하우스 캐디유니폼의 치수만족도 및 착용 실태 조사 연구 (A survey on the size satisfaction and wearing conditions of house caddie uniforms)

  • 박우미
    • 한국의상디자인학회지
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    • 제21권2호
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    • pp.15-25
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    • 2019
  • This study was carried out to research the size satisfaction and the actual conditions of house caddie uniforms. Survey participants consisted of 310 caddies at 6 membership golf clubs. In order to perform this study 45 questionnaires were used, which consisted of questions pertaining to size satisfaction and sewing, laundry management, and inconvenience and, most importantly performance. Frequency analysis was implemented using SPSS 10.0. The results of this study could be summarized as followed; The highest dissatisfaction factors in the presently worn uniforms were sleeve length and pants hem width. The highest dissatisfaction factors in the sewing satisfaction were pocket and armpit area. Activity is the most important consideration in the choice of a uniform. These results will be applied to develop a comfortable uniform design.

치과위생사 유니폼 착용실태, 만족도, 디자인 평가에 관한 연구 (The Wearing Condition, Satisfaction, and Design Evaluation of Dental Hygienists' Uniform)

  • 황은경;정성지;장남경
    • 복식문화연구
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    • 제14권1호
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    • pp.93-107
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    • 2006
  • This study was designed from the concept that there is a need to establish the uniform for new emerging jobs in modern society. The purpose of the study was to examine dental hygienists'wearing condition, satisfaction, and design evaluation as to provide information for the development of dental hygienists' uniform. Three hundred fifteen dental hygienists completed questionnaires, and data were analyzed by descriptive statistics, factor analysis, multiple regression, ANOVA, and Duncan's test. The findings from the study were following. First, majority of dental hygienists currently wear shirts and pants two-piece uniform in white with no print. Second, dental hygienists' overall satisfaction level for their uniform was medium, and symbolic satisfaction as well as functional satisfaction did not reach the medium level while aesthetic satisfaction was above medium. The satisfaction levels were significant different between groups according to the education, clinic size, and work experience. Third, aesthetic satisfaction levels influenced on the job image as professional. Finally, designs consisting of two-piece style with shirts and pants and having Peter pan collar were recorded high evaluation. The findings can be implemented into dental hygienists' uniform design.

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화장품업체 유니폼디자인 특성이 서비스품질 지각과 고객만족도에 미치는 영향: 20대 여성고객을 중심으로 (A Study of Effects of Characteristics of Cosmetics Manufacturers' Uniform Design on Perception of Service Quality and Customer Satisfaction: Focusing on Women in Their 20s)

  • 김보균;정연자
    • 패션비즈니스
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    • 제18권4호
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    • pp.125-137
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    • 2014
  • This study aims to the recognize the importance of uniform design and provide empirical data to companies after getting the effects of uniform design in cosmetics companies on service quality perception and customer satisfaction. For this, a preliminary survey was conducted against 30 college women (aged 20s) from 'K' University, and effective samples were obtained from 250 people. In terms of a research method, collected data were coded and analyzed using SPSS. The respondents' characteristics were analyzed using descriptive statistics. For reliability analysis, Cronbach's ${\alpha}$ was used. For a validity test, factor analysis was performed. In addition, correlation analysis was carried out to examine multicollinearity among variables. The analysis results found that the characteristics of uniform design have a positive effect on service quality and customer satisfaction. Among the characteristic of uniform design, however, functionality wasn't confirmed in a relational test. This kind of result was obtained because the uniform was mostly analyzed from customers' perspective, not from the wearer's standpoint. It is expected that the study results would be helpful in establishing brand identity through the improvement of the importance of uniform design.

간병사 유니폼의 착용만족도와 개선요구도 (Wearing Satisfaction and Improvement Needs of the Caregiver's Uniform)

  • 김진선;권수애
    • 한국생활과학회지
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    • 제17권1호
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    • pp.127-139
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    • 2008
  • The purpose of this study is to examin wearing satisfaction and needs of the caregivers' uniforms. The questionnaire survey was conducted on 303 who are serving in the geriatric hospital and general hospitals in Seoul and Gyeonggi, Chungcheong region. It was coherently found on the whole that the irrelevance to the fitness of size system influenced the discomfort, and the relation between discomfort and satisfaction revealed negative-correlation, and the higher the discomfort is and the lower satisfaction is, the higher their improvement needs are. Particularly, the higher the discomfort on the fitness of size system is and the lower its satisfaction is, the higher the improvement needs on the size system and activities are. As a result, the clothing construction and the selection of materials for the complement of the fitness and discomfort's incongruity is required. Namely, the yoke of the back area and the various detail for the activity, the materials satisfying stretch, good-touch, antibiotic functionality, and the expansion of the size system are needed.

한식당 생활한복 유니폼 구매 및 착용 만족도에 관한 연구 (A Study on Wearing Satisfaction and Purchase about Hanbok Uniforms of Korean Style Food Restaurants)

  • 임경화;강순제
    • 한국의류학회지
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    • 제29권3_4호
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    • pp.462-469
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    • 2005
  • This study was inquiry into wearing condition and satisfaction of Saenghwal Hanbok uniform for Korean restaurant's employees. For this Purpose to be fulfilled survey was carried out to the managers and employees who are working in Korean traditional restaurants located in Seoul, and the reality of wearing Saenghwal Hanbok uniforms and the employees's satisfaction were considered. It taken into consideration when designing Hanbok uniforms for Korean traditional restaurants. The analysis was executed involving Simple Analysis, Correlation Analysis, Independent Samples T-test, Paired Comparison, ANOVA, and Duncun Test using SPSS. The report shows that buyers get two pieces style of skirt ($74\%$) and they are buying from Hanbok shops ($58\%$), or from uniform shops ($21\%$). It is almost impossible to see that employees' opinion is reflected in the uniform design since the decisions are made by either Senior manager or General Manager. Based on the result of this survey, followings should be taken into consideration when designing Hanbok uniforms for Korean traditional restaurants. Firstly, a design should reflect a sphere and a radiuses of action throughout a grasp of the type of restaurant, such as the type of sitting and whether there are stairs or not, and the type of service in charge, and so on. Secondly, considerations on the fabrics in terms of sweat absorption, tactility, weight and so on should be prioritized emphasizing a functional aspect. Thirdly, a sleeve should be narrower and shorter, and the skirt should be less wide and not crease easily. Lastly, a Geogori should be knot-button on with care in order not to be opened and a skirt should be zipped up.

국내 골프장 캐디 유니폼에 대한 만족도와 선호도에 관한 연구 -전남 지역을 중심으로- (The Study on Caddies' Satisfaction and Preference on Their Uniforms - Bounded by Jeonnam Area in South Korea-)

  • 김선영
    • 복식
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    • 제57권8호
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    • pp.24-36
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    • 2007
  • This study was performed for 235 caddies of 5 membership golf clubs in Jeonnam area to find out their attitude and usage, satisfaction and preference on uniforms $1^{st}\;to\;15^{th}$ February 2007. The result of the study could be summarized as fellows. First, 69.7% of them affirm in the inquiry of 'to feel belong' and 'to tell from others', but they showed low affirmation in other inquiries. In the case of satisfaction of wearing uniforms, they show low satisfaction in most categories such as design, color, materials, activity, and symbol. Second, the most favored color coordination is the two color coordination in the upper and bottom uniform, and the fevered design pattern is the no-pattern one with single color. The favored uniform constitutes a jacket and a trouser in spring through fall, and a parka long enough to hip line, a polo neck, a vest, and a trouser in winter Third, activity is the most important considering factor in the choice of uniform and is also the most improve-wanted factor in the presently wearing uniform. The most important factor in the characteristic of material is absorption of sweat, but there is especially high dissatisfaction in absorption. It shows that there are demands of functional design considering caddies' working environment and activities. Differentiated from other normal uniforms, the uniform should be improved for caddies to develop their specialty and to feel wearing satisfaction.

판매원의 유니폼과 체형에 따른 이미지가 고객만족 및 재방문의도에 미치는 영향 (The effect of images of saleswomen on customer satisfaction and revisiting intention by uniform and body type)

  • 유은성;박길순
    • 복식문화연구
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    • 제24권2호
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    • pp.166-179
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    • 2016
  • The purpose of this study was to identify images of saleswomen by uniform and body type and to determine if the images have an effect on customer satisfaction and revisiting intention. This study was conducted between February 10th and February 23rd 2015, using a questionnaire to collect data from 608 adults from Seoul, Deajeon, and Chungnam Province. A $2{\times}2$ (body $type{\times}clothes$) factorial experimental design was used. Frequency, factor, and reliability analysis, analysis of variance, one-way ANOVA, Tukey test, and multiple regression analysis methods were used to analyze data. The study results were as follows: First, images of saleswomen with different uniform and body types were classified based on the following three factors: professionalism, kindness and attractiveness. Second, the saleswomen's uniforms had significant impact on perceived attractiveness, with women who wore skirt suits being identified as more attractive than women with pant suits. The saleswomen's body types had significant effect on professionalism, kindness and attractiveness. Women with average body types were perceived positively in terms of professionalism and attractiveness, whilst women with large body types were perceived positively in terms of kindness. Third, the combination of uniform and body type had a significant effect on perceived professionalism. Women with average body types wearing pant suits were perceived to have high degree of professionalism and women with large body types wearing skirt suits were evaluated to have high professionalism. Fourth, the images described as attractive and kind for both uniform and body type had a positive influences on customer satisfaction and revisiting intention.