• Title/Summary/Keyword: 웹사이트의 상호작용성

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A Study on Structural Relationship Among Perceived Interactivity and User Related Variables in Health Information Websites (건강정보 웹사이트에서 지각된 상호작용성과 이용자 변수간의 구조적 관계 연구)

  • Nam, Jaewoo;Park, Taeyoun
    • Journal of the Korean Society for information Management
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    • v.31 no.4
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    • pp.103-131
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    • 2014
  • This study analyzed the effect of perceived interactivity in health information websites on users. First, this study analyzed the effect of users' individual characteristics on the perceived interactivity. As a result, hypochondriasis had a negative relationship with perceived interactivity, and health literacy had a positive relationship with it. On the other hand, although the perceived interactivity had a positive effect on users' attitudes toward health information websites and expected outcomes, it did not have an effect on continuous usage intention. However, their attitudes and perceived outcomes had a positive influence on continuous usage intention and at the same time mediated the perceived interactivity. Eventually, the perceived interactivity had an effect on continuous usage intention of health information websites by the medium of other positively related variables.

A Study on Online Consumers′Price Sensitivity (온라인 시장에서 가격민감도에 영향을 미치는 요인에 관한 연구)

  • 송형철
    • The Journal of the Korea Contents Association
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    • v.2 no.3
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    • pp.59-69
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    • 2002
  • This article purpose are on the variables of consumer's Doe sensitivity. Our result from sets of data indicate that the web site trust, the web site interactivity and the perceived risk have an effect on price search. Our result is as follows. First, the more trust the web site, the lower the price search. Second, the more interactivity of the web site, the lower the price search. Third, the greater the depth of information at the web site, the higher the price search. forth, the higher the perceived risk, the higher the price search. Fifth, the higher the knowledge of product, the higher the price search.

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The Cyber Transformation of Marketing Mix Model : An Empirical Study of Korean On-line Shopping Malls (마케팅 믹스 모델의 사이버 전환에 관한 실증적 연구)

  • 이영순;서봉철
    • Journal of Distribution Research
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    • v.7 no.1
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    • pp.105-127
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    • 2002
  • This paper presents an analysis of how the business models of organizations are getting transformed in the Marketspace created by the Internet. We use a research model comprising the transformation scores of four Ps(Product, Price, Promotion, and Place) as dependent variables and three dimensions, Demographics, Technology, and Community elements on the Websites, as explaining variables about the Cyber Transformation of the 4Ps. While most existing literatures have focused on Website's technology, our research model includes 22 five-point-scale items; 10 Demographics /Technology items and 12 Community items. To measure the 4P's transformation scores, the authors selected 14 workable items from the Marketspace Model by Dutta, Kwan, & Segev(1997). A sample of 123 shopping mall Websites comprising three categories(grocery, jewelry/accessory, and cosmetics) from the 100hot.co.kr list are evaluated and the data is analyzed by SPSSWIN 8.0 version. The result shows that there are five significant factors, Technology, Interaction, Connectedness, Business Features, and Domain, while the average transformation scores of 4Ps are at very low level. The factor scores are used in regression analysis for each P. Two factors, Technology and Interaction are influencing all four Ps; Connectedness is influencing only two, Product and Place. Organizations must not simply take their existing business models. They have to adopt the Technology items(navigation, logo, e-mail, guide, graphics) and to facilitate the Interaction items(consulting, number/quality of bulletin boards, participation, offline events) and Connectedness(club activation, contents, partner/site link, entertainment contents) in order to get transformed in the Marketspace successfully in the near future.

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A Study on User Satisfaction with Public Library Websites (공공도서관 웹사이트 이용자 만족도 연구)

  • Kim Hyun-Hee;Lee Jee-Yeon
    • Proceedings of the Korean Society for Information Management Conference
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    • 2006.08a
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    • pp.11-16
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    • 2006
  • 공공도서관 웹사이트의 이용자 만족도에 영향을 미치는 요인을 설문조사를 통해 실질적으로 조사하였고, 이용자와의 면담을 통해 만족스러운 점과 불만족스러운 점을 조사하였다. 이를 위해 서울시의 15개의 공공도서관의 294명 이용자를 대상으로 설문조사와 면담조사를 실시하였다. 공공도서관 웹사이트의 이용자 만족도에 영향을 미치는 요인을 시스템 품질과 정보 품질, 서비스 품질로 크게 나누고, 각각의 세부요인을 들었다. 연구 결과, 이용자 만족에 가장 큰 영향을 미치는 요인은 정보의 범위였고, 두 번째는 정보 표현의 심미성, 세 번째는 서비스의 응답성이었다. 네 번째는 시스템 품질의 사용용이성, 다섯 번째는 상호작용성이고, 여섯 번째는 정보의 정확성이었다. 접속은 이용자 만족에 영향을 미치는 요인에서 제외되었다.

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A Study on Frequency Analysis of Websites Quality Evaluation Factors (웹사이트 품질평가 요인들의 빈도분석에 관한 연구)

  • Kwon, Youngjik
    • Journal of Korea Society of Industrial Information Systems
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    • v.21 no.4
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    • pp.55-66
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    • 2016
  • In this paper, 99 evaluation factors for website quality were derived from 79 research papers. Among them, 19 factors which are quoted in more than 7 research papers are summarized. The followings show such summarized factors: (1) Reliability (2) Ease of use (3) Design (4) Response time (5) Information Quality (6) Learnability (7) Accessibility (8) Effectiveness (9) Navigation (10) Sensibility (11) Accuracy (12) Contents (13) Aesthetic Impression (14) Completeness (15) Sympathy (16) Security (17) Delivery (18) Interaction (19) Responsibility.

Quality Analysis of Web-site User Interface ; Using Kano's Two-dimensional Concept of Quality Model (웹사이트 사용자 인터페이스의 품질 분석 - Kano의 품질 인식 모형의 적용 -)

  • 김재전;이경재
    • Proceedings of the Korea Society of Information Technology Applications Conference
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    • 2002.11a
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    • pp.85-98
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    • 2002
  • 인터넷 이용의 폭발적인 증가와 함께 웹사이트에 대한 개인적ㆍ사회적 관심이 증대되고 있다. 이렇게 인터넷에 대한 대중의 관심과 참여가 늘어남에 따라 정보의 무분별한 발생을 막고 검색을 보다 효과적으로 하기 위한 사용자 인터페이스는 가치가 더욱 증대되었다. 최근에는 개별적인 연구자들뿐 아니라 웹사이트 평가기관과 순위기관들이 각각의 평가영역과 평가모형에 따라 웹사이트, 그리고 사용자 인터페이스를 평가하고 있다. 이러한 평가기준들은 웹사이트의 품질을 평가하는데 있어 주로 일원적인 인식방법을 사용하고 있다. 즉, 웹사이트 품질이나 사용자 만족을 측정하는 데 있어 품질의 고저나 만족ㆍ불만족을 일직선상에서 평가하고 있는 것이다. 다시 말하면 어떤 물리적 상황이 충족되면 사용자가 만족을 느끼지만 충족되지 않을 경우에는 불만을 가지게 된다는 가정에서 평가모형들이 개발되고 있는 것이다. 본 연구에서는 Kano의 모형에 따라 품질을 물리적 충족상황을 횡축에, 고객의 만족감을 종축에 두고 품질개념을 이원적으로 해석하여 매력적, 당연적, 일원적 품질요소로 분류하고자 하였다. 웹사이트 평가와 웹사이트 인터페이스 평가를 위한 선행연구들을 종합하여 화면구성, 항해성, 검색성, 상호작용성, 사용자지원성의 5가지 영역에서 25개의 평가항목을 추출하였으며, 이를 Kano의 설문지조사법을 이용하여 설문을 수행하였다. 게임사이트, 커뮤니티 사이트, 쇼핑몰 사이트, 일간신문 사이트를 대상으로 290부의 설문을 수거하여 분석한 결과 각각의 사이트의 인터페이스 품질요소에서 매력적 품질요소, 일원적 품질요소, 당연적 품질요소를 분류했다. 종합적으로 볼 때, 인트로나 메인페이지의 포인트, 다양한 정렬방식, 개인화된 페이지, 개인장치로의 다운로드가 매력적 품질요소로 분류되었으며, 시각적 구성, 링크의 정확성, 링크분류의 체계성, 용어의 명료성, 컨텐츠 이용의 용이성, 적절한 강조의 사용, 고객피드백시스템은 일원적 품질요소로 분류되었다. 또한 당연적 품질요소는 사이트 설계의 일관성, 에러처리, 의견제시 공간, 이용설명서 또는 도움말, FAQ로 나타났다. 이러한 연구의 결과를 통해 웹사이트를 운영하는 기업에 새로운 웹사이트의 설계 및 운영에 있어 우선순위를 부여하는 데 도움이 될 것으로 기대된다.

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The Effects of Perceived Interactivity on Information Acceptance in Mobile Health Information Service (모바일 건강정보서비스에서 지각된 상호작용성이 정보수용에 미치는 영향)

  • Park, Tae-Yeon;Nam, Jae-Woo
    • Journal of the Korean Society for information Management
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    • v.34 no.3
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    • pp.151-177
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    • 2017
  • This study is to investigate the effects of personal characteristics and perceived interactivity on acceptance of mobile health information service by applying Technology Acceptance Model (TAM). Also it examine whether the perceived interactivity, which is a key variable in the previous research studying the intention of PC-based health information service, works on the mobile environment equally. As a result of the analysis, the relationship between the health hypochondria of personal characteristics and perceived interactivity is negative, and the health concern and perceived interactivity is positive. Also, personal characteristics influence perceived usefulness and perceived ease of use of mobile health information service through perceived interactivity. Therefore, the perceived interactivity in the health information service of web and mobile environment is an important variable to mediate or directly affect other variables.

Effect of Interactivity and Shopping Value on Relationship Commitment and Attitude toward the Website (인터넷 패션 쇼핑몰에서 상호작용성과 쇼핑가치가 관계몰입과 웹사이트 태도에 미치는 영향)

  • Lee, Ok-Hee
    • The Research Journal of the Costume Culture
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    • v.16 no.6
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    • pp.1126-1141
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    • 2008
  • The purposes of this study identify how attributes of the website impact on consumer attitude toward the website. For this purpose, the study tested covariance structural model which set relationships among independent variables (interactivity and shopping value), meditated variables(relationship commitment), and dependent variables(attitude toward website). The data were collected from a sample of 239 internet shopper of college female students. The covariance structural model and research hypothesis analyzed by using SPSS 16.0 and AMOS 5.0 program. The results are as follows: First, the structural model is accepted significantly. Second, interactivity and shopping value of website have a positive influence on relationship commitment. Third, interactivity, shopping value of website, and relationship commitment have a positive impact on attitude toward the website. Forth, even if shopping value has not a positive influence on attitude toward the website, it was found to have a significant effect on attitude toward the website through the relationship commitment.

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A Study on the Analysis of Informational Structure of University Websites (국내 대학 웹사이트의 정보구조 분석에 관한 연구)

  • 이승민;김혜경
    • Journal of the Korean Society for information Management
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    • v.21 no.2
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    • pp.127-152
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    • 2004
  • In the current information environment, the concept of a website has been transformed from the repository of information to means of accessing information which can communicate and interact with users. To function well as an accessing tool to information, the information embedded in a website should be organized in a way that users can easily understand the whole informational structure. This aspect of a website might be more important to a university's website. However, the informational structures which current university's websites adopt do not reflect their users' information needs. They construct their structure uniformly, and it causes the decrease of the websites' usability. To solve these problems, this study proposes a new and systematical way of constructing a university's website which can reflect users' information needs and ensure the usability of the websites.

Attitude toward the Website for Apparel Shopping (Part I): Measurement Model Testing (의류 쇼핑 웹사이트 태도 형성 모델 연구 (제1보) -웹사이트 속성, 웹사이트 쇼핑가치, 웹사이트 태도 측정모형 검증-)

  • 홍희숙
    • Journal of the Korean Society of Clothing and Textiles
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    • v.28 no.11
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    • pp.1482-1494
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    • 2004
  • This study identified convergent validity and discriminant validity of measurement variables by factor analysis using Spss program and tested covariance measurement model including latent variables such as the website attributes (interactivity, search and visual information of website), shopping values(utilitarian and hedonic value) and attitude toward website by AMOS program. The data were collected from a sample of 271 internet shopper of university students(male: 82, female: 189). They visited the website for apparel shopping and, after searching a casual clothing which they wanted to buy, requested to answer the questionnaire. The results were as follows: Variables that reduce validity were deleted in the several steps of factor analysis and initial measurement model testing. Final measurement model was constructed by valid variables was accepted. This measurement model will be input for testing causal research model that can explain how attributes of the website influences on consumer attitude toward the website.