• Journal of the Korea Society of Computer and Information
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• v.17 no.10
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• pp.117-127
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• 2012

Identifying user requirements efficiently and reflecting them on the existing system is very important in a rapidly changing web and mobile environments. This study proposes the strategies to refining requirements and to prioritizing those refined requirements for changing of web and mobile application based on user requirements (e.g. mobile application comments, Q&A, reported information as discomfort factors). In order to refining the user requirements, those requirements are grouped by using the advancement of the software business of the Forum of standardization and the existing configuration-based programs. Then, we mapped them onto the PIECES framework to identifying whether the refined requirements are correctly reflected to the system in a way of valid and pure. To determine the priority of refined requirements, first, relative weights are given to software structure, requirements and categories of PIECES. Second, integration points on each requirement are counted to obtain the relative value of partial and overall score of a set of software structural requirements. In order to verifying the possibility and proving the effectiveness of proposing technique in this study, survey was conducted on changing requirements of mobile application which have been serviced at S University by targeting 15 people of work-related stakeholders.

• Proceedings of the Korea Information Processing Society Conference
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• 2009.11a
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• pp.849-850
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• 2009

하드웨어와 소프트웨어의 통합설계를 이용한 시스템 개발에서는 하드웨어와 소프트웨어 요소가 가지는 비용, 개발 시간, 유연성, 재사용성, 수행성능과 같은 특징간 trade-off를 고려해야 한다. 개발조직에서는 통합설계 및 개발을 위한 릴리스 플랜 수립 시에 개념적 수준의 하드웨어/소프트웨어 분할 아키텍처 스타일 후보들을 도출하고, 요구사항 선택을 위해 도출된 후보들에 대한 상대적 중요도를 결정한다. 본 논문에서는 제품의 릴리스 플랜 수립을 목표로 우선순위에 기반한 아키텍처 스타일 우선순위 선정 프로세스를 제안한다. 이를 위해 하드웨어와 소프트웨어 요소 사이의 trade-off를 고려하여 우선순위를 결정한다. 개발조직의 이해당사자는 주어진 자원 및 제약사항 내에서 제품의 목표를 달성할 수 있도록 우선순위화를 통해 릴리스 플랜의 완성도를 높일 수 있다.

• Journal of Korea Society of Industrial Information Systems
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• v.21 no.6
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• pp.109-123
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• 2016

This study investigates the importance of government's support for logistics security assurance through certification programs. First, the study analyzed priorities among the requirements of logistics firms through Analytic Hierarchy Process(AHP) and Quality Function Deployment(QFD) approaches. For this process we invited 21 logistics experts to assess the relationships between logistic firms' requirements and government policies regarding logistics security using the house of quality, a set of matrices of QFD. The results of this phase of the study revealed the priorities of logistics firms' goals regarding the diffusion of the government security certification program as follows: integrated logistics security systems(40.3%), strengthening government support systems(32.4%), and operational effectiveness of logistics security certification(27.2%). Second, a relative weights applied QFD method based on AHP was applied to determined the expected outcome of the logistics security certification program. The results indicated as follows: productivity improvement(28.4%), improved level of service(26.7%), logistics cost reduction(21.6%), advanced information systems(19.7%), and improved environmental protection(3.6%). The results of this study provide new insights concerning logistics firms' requirements for supply chain security and the importance of government's support policies through logistics security certification programs.

• Journal of the Korean Data and Information Science Society
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• v.24 no.3
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• pp.557-569
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• 2013

Risk management activity for successful defense R&D project should be done anticipatorily and consistently over the entire project period and there should be a priority for management depending on importance of the risk factors. In this study, we verified the reliability and validity through factor analysis for the risk factors selected by the Delphi technique. We also obtained the relative importance of risk factors with analytic hierarchy process (AHP) and decided to prioritize for comparison of domestic and overseas research. According to the study, we found that it is important to settle the requirements and to classify the scope of R&D. It is also considered significant to have reasonable schedule for completion and secure the necessary resources in the early stage of project. Unlike previous studies, it appeared the technical factors are critical elements as well for defense R&D project.

• Journal of Korea Port Economic Association
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• v.27 no.1
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• pp.75-94
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• 2011

This paper is concerned about applying the AHP(Analytic Hierarchy Process) for a priority analysis of equipment operation plan to improve productivity of the container terminal in Gwangyang port. In this study, main elements of container terminal are assumed as into yard equipment area, transport equipment area, berth equipment area and C/Center area. A questionnaire is used to collect the opinions of equipment operating department and operational planning department. On the whole, the result of the analyses reveals that the most important area is yard equipment area. Examining each department is responses, equipment operating department preferred the C/Center area to other areas, on the other hand, operational planning department preferred yard equipment area. The result of this study suggests some guidelines for deciding priority of operation plan in the container terminal.

• Journal of Korea Society of Industrial Information Systems
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• v.16 no.5
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• pp.163-171
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• 2011

In e-commerce environment, security should be considered as an essential factor for success. In this paper, we analyze security requirements for e-commerce system, and it is focused on the practical usage, not theoretical contribution, in the field of e-commerce security. To identify the security requirements being specific to e-commerce environment, the researches related to e-commerce security are surveyed and a phase of Delphi method and Analytic Hierarchy Process(AHP) are used to determine the relative importance of e-commerce security factors. Since researchers and practitioners can have significantly different views because of each different work environment, we divide the professionals into two respondents' group. This survey result can be useful security guidelines in the development of e-commerce service system from the initial system development step to the completion.

• Journal of Intelligence and Information Systems
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• v.28 no.1
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• pp.217-242
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• 2022

With the launch of Artificial Intelligence(AI)-based intelligent products on the market, innovative changes are taking place not only in business but also in consumers' daily lives. Intelligent products have the potential to realize technology differentiation and increase market competitiveness through advanced functions of artificial intelligence. However, there is no new product development methodology that can sufficiently reflect the characteristics of artificial intelligence for the purpose of developing intelligent products with high market acceptance. This study proposes a KANO-QFD integrated model as a methodology for intelligent product development. As a specific example of the empirical analysis, the types of consumer requirements for hair loss prediction and treatment device were classified, and the relative importance and priority of engineering characteristics were derived to suggest the direction of intelligent medical product development. As a result of a survey of 130 consumers, accurate prediction of future hair loss progress, future hair loss and improved future after treatment realized and viewed on a smartphone, sophisticated design, and treatment using laser and LED combined light energy were realized as attractive quality factors among the KANO categories. As a result of the analysis based on House of Quality of QFD, learning data for hair loss diagnosis and prediction, micro camera resolution for scalp scan, hair loss type classification model, customized personal account management, and hair loss progress diagnosis model were derived. This study is significant in that it presented directions for the development of artificial intelligence-based intelligent medical product that were not previously preceded.

• CRM연구
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• v.4 no.1
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• pp.19-34
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• 2011

Recently, companies have interests in the adoption and diffusion of customer relationship management(CRM). And, as information and communication technologies and Internet technologies proliferate, they also have interests in e-CRM, which implements CRMusing online communication channels. Until now, many researchers have tried to identify the success factors of CRM and evaluate their relative importance. However, only a few studies have dealt with the success factors of e-CRM. For this reason, we aim at identifying and evaluating the success factors of e-CRM in order to provide the companies with the guideline for preparing the implementation of e-CRM. Our study adopts analytical hierarchy process(AHP) as a tool for evaluating these factors because it has been widely applied and validated for a long time. Whereas prior studies have analyzed the success factors from the organizational and technological perspective, our study analyzes them from the functional perspective. As a result, we found that the companies should manage all the CRM components including analytic-operational-collaborative CRM in good balance. Also, we found that the sufficient support from CEO, the acquisition of good quality customer data, and theonline processing capability for responding customers' requests effectively are important for the success of e-CRM.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.20 no.4
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• pp.191-204
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• 2009

It is essential to estimate and evaluate for user satisfaction and quality management of database system, understanding of user needs and quality characteristics. Based on ISO 25000 series, it was suggested, the first research, that 5 main quality characteristics, 21 sub quality characteristics and 48 internal quality characteristics. There are comparative significance methods of main quality characteristics, sub quality characteristics and internal quality characteristics but it is not easy to use directly quality model in database system industry field. Also, Considering time and cost in quality evaluation, it is impossible to evaluate 48 internal quality characteristics and its level of quality evaluation is not equal in accordance with integrity level of database system. By using AHP, this study presents selection method of quality characteristics in weight and possibility of application quality model.

• Information Systems Review
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• v.12 no.2
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• pp.189-203
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• 2010

Is presenting guidance of information performance measurement as government PRM version 2.0 these common reference models in public sector. Government PRM is consisted of assessment classification system and standard line of sight and performance management standard form. Through this, is sorting performance element and define cause-and effect. Government PRM is supplying measurement categories at assessment classification system, but relative importance for application standard by measurement categories is not presenting. In this study, importance for government PRM's measurement categories been applying by commonness Test of information performance measurement of public sector wishes to deduce estimation and priority. Research model used Fuzzy QFD, and designed so that can reflect well PRM's development purpose. I applied Fuzzy AHP and FPP method that graft together fuzzy theory to minimize uncertainty and ambiguity in that expert opinion. Is drawn to element that "Standard model offer for information department and management" is the most important in government PRM's development purpose. "Quality of service" is showing the highest priority in customer results in measurement category. Importance for government PRM's measurement categories can offer common valuation basis in government and public institution. Hereafter if examine closely quantitative cause-and effect for structure model of measurement classification system when study government PRM more objective and efficient reference model become.