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http://dx.doi.org/10.9723/jksiis.2016.21.6.109

A Study on Government Support for Logistics Security  

Lee, DonHee (계명대학교 경영학과)
Publication Information
Journal of Korea Society of Industrial Information Systems / v.21, no.6, 2016 , pp. 109-123 More about this Journal
Abstract
This study investigates the importance of government's support for logistics security assurance through certification programs. First, the study analyzed priorities among the requirements of logistics firms through Analytic Hierarchy Process(AHP) and Quality Function Deployment(QFD) approaches. For this process we invited 21 logistics experts to assess the relationships between logistic firms' requirements and government policies regarding logistics security using the house of quality, a set of matrices of QFD. The results of this phase of the study revealed the priorities of logistics firms' goals regarding the diffusion of the government security certification program as follows: integrated logistics security systems(40.3%), strengthening government support systems(32.4%), and operational effectiveness of logistics security certification(27.2%). Second, a relative weights applied QFD method based on AHP was applied to determined the expected outcome of the logistics security certification program. The results indicated as follows: productivity improvement(28.4%), improved level of service(26.7%), logistics cost reduction(21.6%), advanced information systems(19.7%), and improved environmental protection(3.6%). The results of this study provide new insights concerning logistics firms' requirements for supply chain security and the importance of government's support policies through logistics security certification programs.
Keywords
Logistics Security; Logistics Security Assurance; Government's Support Policies; Analytic Hierarchy Process(AHP); Quality Function Deployment(QFD);
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Times Cited By KSCI : 10  (Citation Analysis)
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