• The Journal of the Korea Contents Association
• /
• v.8 no.7
• /
• pp.233-242
• /
• 2008

Sales-force management practices(e.g., selection, training, rewards, evaluation) constitute a crucial aspect of the sales force control system, as they influence on the salesperson's role ambiguity, satisfaction and performance. But it is difficult to find studies on the effects of hotel's sales force control system. So, we studied about this subject more deeply. The purpose of our research is to examine important relationships among sales force control system(e.g., sales territory design, training, reward, training, supervisor's support), job attitudes(satisfaction and role ambiguity), and sales force performance. A conceptual model is presented and hypotheses are developed. This study contributes to sales management research of hotel sales person in some important ways. This study offers new insights both to sales practitioners and researchers. First, this study introduces a new approaching method for developing new model of hotel sales-force research. Second, in the practical implications, managers should take actions as like an encouragement, direction, monitering, and education of sales know-how to reduce the employee's role ambiguity and to improve job satisfaction and sales performance.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
• /
• 2009.06a
• /
• pp.267-269
• /
• 2009

This study investigated & analyzed the scheme for Ship Management for the Activation of world-wide Oil business. Shipping safety & marine pollution accidents occurred a huge property loss not only a shipping companies but also a oil companies, and marine accident may affect to a shipping company to go out of existence. On that score, oil companies have executed the evaluation by periods on each shipping companies and ships, and SIRE is inter-sharing by internet homepage on OCIMF & CDI, and its most important data when oil cargo transport. Therefore this study is provided a practical method to PIC of tanker shipping business & Designated Person, and it will be a basic of Ship Management for the activation of the Oil business.

• Digital Contents
• /
• no.8 s.63
• /
• pp.26-31
• /
• 1998

지식관리시스템은 최근 들어 기업의 경쟁력을 향상시키는 새로운 개념으로 급격하게 부상하고 있다. 재무나 생산, 영업 등과 같은 정형화된 수치의 취합에서 벗어나 개인들이 업무를 추진하면서 쌓은 비정형화된 정보를 기업에서 활용해 효율성을 꾀한다는 지식관리시스템의 배경과 관련업계 동향에 대해 살펴봤다.

• The Journal of the Korea Contents Association
• /
• v.18 no.5
• /
• pp.464-471
• /
• 2018

The business card is regarded as the simplest means as well as a tool the most likely to use as a means of sales. Every day, we are exchanging business cards with many customers, but the paper based business card is easy to discard and difficult for searching information on the business card. As a solution, if we take a photographed business card with a smart phone and make it into a database, we can easily obtain customer information we wanted for sales at any time. In this study, we develop an application solution based on electronic business card database that supports sales management. The system operates in a cloud environment and has various decision support functions such as customer's human network management, customer classification, and finding prospective customers.

• Proceedings of the Korea Association of Information Systems Conference
• /
• 1998.10a
• /
• pp.79-86
• /
• 1998

본 연구는 예식장 운영에 관한 이론적 실무와 예식업 시장의 변화되는 요인을 제 시하여 예식장관리시스템의 새로운 모델을 정보시스템에 접목시키고자 한다. 예식정보시스 템은 예식서비스 부분을 획기적으로 개선하여 고객 만족도를 향상시킴으로 예식산업의 발전 과 예식장의 고객 대응 부당 요소인 시간, 경비, 서비스 문제를 개선하고 체계적인 소비문 화 정착에 크게 기여할 것이다. 특히 한국의 부산지역에 새로운 대형예식장이 신축 및 영업 중이며, 이들 예식장의 경영은 사전 전문지식과 노하우가 없이 운영되고 있는 현실에서 기 업의 경쟁력을 갖추기 위한 올바른 방향을 제시하고자 하였다.

• ICROS
• /
• v.1 no.2
• /
• pp.55-62
• /
• 1995

보통 제조기업을 움직이는 기능을 제품개발기능, 생산기능, 영업기능, 경영관리기능 등으로 나눌 수 있는데, 경영관리기능은 하위 3가지 기능에서 제공되는 정보를 기반으로 운영되는 특징이 있다. 최근 CIM 개념 도입에 의해 기업의 기본기능시스템에 많은 변화를 가져 오고, 이러한 변화는 필연적으로 새로운 형태의 경영관리시스템을 요구하게 될 것으로 전망된다. 즉 CIM이 구축된 상황에서는 생산현장의 모든 데이타를 Real Time으로 포착하고, 이러한 데이타는 공간제약 없이 어느 곳으로도 전송, 공유되며 컴퓨터 계산능력의 향상으로 많은 데이타를 쉽게 추출할 수 있게 된 것이다. 이러한 환경을 충분히 반영한 새로운 경영관리시스템의 재구축은 향후 기업 경쟁력을 결정짓는 주요 요인이 될 것으로 예상된다. 또한 정보시스템의 기능과 구조는 개별기업별로 상이하고 경영환경변화 및 정보기술의 발전에 따라 다르게 구축될 것이므로 여러 기업에 공통적으로 적용가능한 비즈니스 참조모델을 개발함으로써 많은 비용의 재투자 없이 필요한 소프트웨어를 재생산하는 체제의 구축이 필요하다.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.17 no.10
• /
• pp.520-526
• /
• 2016

This study aims to develop a distress prediction model, in order to evaluate the distress prediction power for first-class hotels and to calculate the average financial ratio in the Seoul area by using the financial ratios of hotels in 2015. The sample data was collected from 19 first-class hotels in Seoul and the financial ratios extracted from 14 of these 19 hotels. The results show firstly that the seven financial ratios, viz. the current ratio, total borrowings and bonds payable to total assets, interest coverage ratio to operating income, operating income to sales, net income to stockholders' equity, ratio of cash flows from operating activities to sales and total assets turnover, enable the top-level corporations to be discriminated from the failed corporations and, secondly, by using these seven financial ratios, a discriminant function which classifies the corporations into top-level and failed ones is estimated by linear multiple discriminant analysis. The accuracy of prediction of this discriminant capability turned out to be 87.9%. The accuracy of the estimates obtained by discriminant analysis indicates that the distress prediction model's distress prediction power is 78.95%. According to the analysis results, hotel management groups which administrate low level corporations need to focus on the classification of these seven financial ratios. Furthermore, hotel corporations have very different financial structures and failure prediction indicators from other industries. In accordance with this finding, for the development of credit evaluation systems for such hotel corporations, there is a need for systems to be developed that reflect hotel corporations' financial features.

• International Area Studies Review
• /
• v.21 no.2
• /
• pp.171-196
• /
• 2017

This study employed the Analytical Hierarchy Process (AHP) methodology with the enhancement of the competitiveness of Vietnamese commercial banks set as the overall goal of the model. Analysis of the survey questionnaire based on pair-wise comparisons and collected from experts in the field of banking led to three significant findings. First, banking safety is the most important evaluation criteria for the competitiveness of local commercial banks in Vietnam, followed by operating efficiency, intangible values and large scale. Second, in order to achieve the overall goal of enhancing competitiveness for local banks, securing healthy financial conditions should be made the priority. Effective management systems, strategic human resource planning and high-quality products and services all show strong connections to achieving the evaluation criteria. Third, the study found that bad debt settlement is essential in obtaining healthy financial conditions. In order to introduce effective management systems as well as high-quality products and services, technological advances are very important. Improving the quality of executives and staff is imperative for strategic human resource planning purposes.

• Journal of Digital Convergence
• /
• v.12 no.4
• /
• pp.145-155
• /
• 2014

POSCO has been chosen as the most competitive steelmaker in the world, for the 4th year in a row. It's potentials and key success points lay at technology innovation as well as effective partnerships with suppliers and customers. Partnership with suppliers is based upon the effective supply chain management. While ERP system supports the standard business work flows, the biggest impact on business performance is created by exceptions and variability. A SCM Advanced Planning System reduces the amount of exceptional situations, helping to keep business in a standard mode of operation. A case summary on SCM Advanced Planning System of POSCO as well as its impact on firm performances is presented. As a supplement to this case study, we also investigate the employees' perceived level of SCM-related factors, including information sharing, collaboration, incentive system for suppliers and their impacts on SCM performances. As a conclusion, the practical implications of these findings are discussed.

• Journal of Digital Convergence
• /
• v.13 no.9
• /
• pp.77-87
• /
• 2015

Vendor Managed Inventory(VMI) is a distribution channel system where the inventory at the retailer is monitored and managed by the manufacturer or vendor. By pushing the decision making responsibility further up the supply chain and centralizing the replenishment decision, the vendor can help the entire supply chain be more competitive. The purpose of this research is to explore the factors influencing the adoption of VMI by Korean manufacturers. This research proposes the IT readiness, operating cost, and information sharing as antecedents of burden for VMI, and collected the survey responses from the small-to-medium manufacturers. The statistical results indicate that only the operating cost has a significant impact on the adoption of VMI. However it has also been found that the IT readiness and information sharing have a significant effect on the operating cost. Thus indirectly influence the adoption of VMI. As a conclusion, the academic and practical implications of these findings are discussed.