• Title/Summary/Keyword: 여성 고객

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Effect of Perceived Value on Customer Satisfaction in Reward Programs of Tele-Communication Firms -Focusing on the Moderating Effect of Sex Role- (이동통신사의 보상프로그램에 대한 지각된 가치가 고객만족에 미치는 영향 -성별의 조절효과를 중심으로-)

  • Kang, Yong-Soo
    • The Journal of the Korea Contents Association
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    • v.11 no.8
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    • pp.321-330
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    • 2011
  • This study focuses on the moderating effect of sex role on the relationship between perceived values on the reward program of tele-communication firms and customer satisfaction. To test moderating effect, Difference test for distinct parameters in Amos 18.0 program was used. Results show that both kind of perceived values(utilitarian value and hedonic value) have a significant effect on customer satisfaction. And the moderating effect of sex variable was verified. For male, hedonic value has influenced on the customer satisfaction more than utilitarian value. And for female, reversely, utilitarian value has influenced on the customer satisfaction more than female value.

Case Study on Success and Innovation Activities of Women Entrepreneurs: Focusing on Startups (여성 창업가의 성공과 혁신활동에 대한 사례 연구 : 스타트업을 중심으로)

  • Hong, Jungim;Kim, Sunwoo
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.16 no.1
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    • pp.55-69
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    • 2021
  • For the national economic development, the participation of women in the social and economic activities is crucial. The popularization of start-ups, digital transformation, and WEconomy trends have lowered the barriers to opportunities for women to start a business and provide an environment in which women can grow faster. This paper examines the significance and process of success of women entrepreneurs and the characteristics of innovation strategies and achievements by linking the recently changing business environment of a company, factors influencing the success of women entrepreneurship, and innovation activities. To this end, four companies' cases were analyzed in the fields of distribution/service and consumer products/services, which are areas of large investment among female startups. The result shows that women entrepreneurs recognize the meaning of success as creating and continuing to create a 'corporate value through establishing a trust relationship with customers' within the 'balance between personal life and work.' In terms of the business ecosystem, women entrepreneurs strive for 'business activities based on the win-win growth of consumers, producers and sellers' for success, and rather 'focus on the process with a problem-solving approach' rather than achieving performance-oriented goals. Also through excellent power of observation, flexibility, and execution power, women entrepreneurs conduct business by adapting to changing trends. In terms of innovation activities, the innovation strategy of women-led companies puts priority on 'creating the value customers want' and focuses on innovation in the 'customer-centric business model' rather than technological innovation. As such, women-led companies show several differentiated characteristics, which enable them to create corporate value and achieve sustainable growth. The barriers to challenges and opportunities for women to start a business have been lowered, and an ecosystem has been created for female startups to grow. But why are there still so few women entrepreneurs, and the answer to where we need to close these gaps is ultimately a close analysis and investigation of the field. We must present milestones for growth steps through the accumulation of case studies of women startups that have exited. In addition, women can stand as economic agents only when the policy targets are subdivided and specific approaches to child-rearing and childcare for women entrepreneurs must be taken. This paper expects to serve as basic data for follow-up studies and become the basis of research for women entrepreneurs to grow as economic agents.

Antecedents of Repurchasing Intention and Recommendation Intention in a Cosmetic Product Context: Focused on Females in their Twenties (화장품 재구매 의도와 추천 의도에 영향을 미치는 요인: 20대 여성을 중심으로)

  • Kim, Byoungsoo;Jeon, Duri;Lin, Dong
    • The Journal of the Korea Contents Association
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    • v.16 no.9
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    • pp.276-285
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    • 2016
  • In the highly competitive cosmetic industry, each cosmetic brand is striving to increase its profit by providing excellent product quality and delightful marketing campaigns. In this regard, this study investigates consumers' post-purchasing decision-making processes. It considers the two critical post-purchasing behaviors as repurchasing intention and recommendation intention. We posit customer satisfaction and brand image as the key antecedents of post-purchasing behaviors. The effects of cosmetic quality, price fairness, and event activities on consumer satisfaction and brand image are examined. We conducted a questionnaire survey of women in their twenties, which are critical groups in consumer life cycle of cometic products. Data collected from 163 female respondents were empirically tested against a theoretical framework using partial least squares. Analysis results found that both consumer satisfaction and brand image significantly influence post-purchasing behaviors, respectively. Especially, brand image has a stronger effect on post-purchasing behaviors than customer satisfaction does. Cosmetic quality and price fairness play an important role on customer satisfaction and brand image. However, event activities significantly affect consumer satisfaction, while they do not significantly influence brand image.

In regional economic conditions, Women Targeted Fashion Tights, Leggings for Marketing Activation Strategy (지역경제 여건에서 여성 타깃 패션 스타킹, 레깅스 마케팅 활성화 전략)

  • Lee, Hyun Chang;Jin, Chan Yong;Xu, Chen Lin;Shin, Seong Yoon
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2013.07a
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    • pp.193-194
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    • 2013
  • 사회구조의 발전과 산업의 가속화는 중앙지역과 지역경제의 경계를 더욱 분명하게 만들고 있다. 인구 밀도와 경제규모의 차이가 이를 대변하고 있다고 할 수 있다. 이에 본 연구에서는 대한민국의 중규모 도시에서 마케팅 활성화를 위한 방안으로 여성을 타겟으로 패션 스타킹과 레깅스 등 여성용 제품에 대한 마케팅 전략을 위한 서비스 개발에 관하여 살펴보고자 한다. 이를 통해 지역 경제를 구성하고 있는 주민의 절반인 여성고객을 대상으로 마케팅 활성화를 통한 지역 경제 활성화에 이바지 할 것으로 기대된다.

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윤락여성, '고객이 원치 않아' 콘돔기피

  • 이주열
    • RED RIBBON
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    • s.56
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    • pp.10-11
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    • 2004
  • 국내의 경우 성매매 지역을 통한 에이즈 감염은 우려할 수준은 아니지만 에이즈의 주요 전파경로가 성관계인 점을 미루어 본다면 성매매 지역은 에이즈 예방활동 대상지역이다. 예방활동이 효과적으로 수행되기 위해서는 이 지역의 콘돔사용 실태를 파악하는 것이 무엇보다 중요하다.

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The Empirical Analysis of Differences in Recognition of the Genders in the Media Facade (LED 미디어파사드에 있어 남녀에 따른 인지정도의 실증분석)

  • Lee, Young-Woo
    • The Journal of the Korea Contents Association
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    • v.15 no.9
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    • pp.96-105
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    • 2015
  • Recently, the Department has utilized the media facade as a means to attract new customers and promotional tools. In particular, we checked the rate of customer's gender who visited a large department store. The ratio of women's visit is 4.6 times more than men. This can confirm the need to produce a differentiated content of LED media facade by gender. This study are subject to an empirical analysis of differences of perception of evaluation factors of media facade in gender. At first we specified four factors which can evaluate the media facade according to gender by previous studies. There are aesthetics, artistry, comfort and harmony. And the hypothesis was set as "Each factor might be differences between the recognition of their gender" In order to verify a hypothesis the country's large department store was selected and experiment was performed. In the result of the experiment, among the four factors, aesthetics, creativity, and harmony were chosen, while comfort was dismissed. This results confirm that the following factors are needed to attract more women's customer at the department such as combination of space and media facade, combination of shape and color, appropriateness of the information and beautiful place, and directing way of content.

A Study on Eating-out Behaviors Depending on Female Customers' Lifestyle in Ulsan.Gyeongnam Province (울산.경남지역 여성고객의 라이프스타일에 따른 외식행동에 관한 연구)

  • Jeon, Yoo-Myeong;Lee, Jong-Ho
    • Culinary science and hospitality research
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    • v.18 no.3
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    • pp.18-31
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    • 2012
  • The current study aimed to analyze data conducting a survey with 211 females in Ulsan Gyeongnam province in order to understand what influence lifestyle types of female customers exert on eating-out behaviors from the perspective of eating-out motivation. So as to achieve research purpose, we conducted factor analysis, reliability analysis, t-test, ANOVA analysis, multiple regression analysis, correlation analysis and frequency analysis through SPSS 12.0 program. Findings of analyses indicated that items of lifestyle involve d 4 factors, and the item of eating out behaviors was extracted to be 1 factor. As a result of testing differences in lifestyle depending on residential areas, both type of chasing fashion and type of extroverted dependence have significant differences in variables, and both factors indicated that females living in Ulsan have higher mean values than those of females living in Gyeongnam. As a result of analyzing lifestyle depending on age, which was adopted in part, females at the ages of 31~40 had higher mean values than those in other ages in the type of chasing fashion, and females above the age of 51 had higher mean values than those in other ages in type of chasing health. As a result of lifestyle depending on academic backgrounds, university students or graduates had higher mean values than those in other academic backgrounds. For the influence of lifestyle types on eating-out behaviors depending on eating-out motivation, the type of chasing fashion, the type of purchasing the quality of life, and the type of chasing health were p<0.001, having significant effects.

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발명계 소식

  • (사)한국여성발명협회
    • The Inventors News
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    • no.33
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    • pp.3-4
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    • 2005
  • 특허 서비스 고객중심으로 바꾼다 - 직무발명연구회, 직무발명에 대한 보상체계 연구 - 특허청, 선행기술조사 아웃소싱에 경쟁체제 도입 - `전자출원 무료교육` 통해 전문가 되자! - 제18회 대한민국 학생발명 전시회 - 전국 1백20개 초$\cdot$$\cdot$고교 학생발명 순회강연 - 특허청 `제6회 반도체설계 공모전` 개최 - 2005년도 초, 특허출원 전년 대비 급증 - 불닭 상표분쟁 불붙어, 7백여 업체 결과에 촉각 - 차세대 광 PCB 세계 시장, `한국이 주도`

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발명계 소식

  • (사)한국여성발명협회
    • The Inventors News
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    • no.39
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    • pp.4-5
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    • 2005
  • `쌀로뻥` 상표권 침해 아니다 - 특허청, 공공연구기관 과제 공동 참여 - 현금영수증 특허분쟁, GS칼텍스 승소 - 특허청, 전통지식 DB구축으로 동일$\cdot$유사 발명 막아 - 특허청 `지재권 e-러닝 기관`에 뽑혀 - `초A급 짝퉁` 단번에 잡는 사이트 떴다 - 특허청, 6시그마로 특허고객 감동 - 특허청 심사관, 암세포 전이 유전자 규명 - 금융 영업방법 관련 특허출원 활발 - 한국발명진흥회, 발명장학생 선발 - 외국 지식재산권 침해 국내서 재판 청구 가능 - 한국 디자인 유럽 출원 급증 - 대전시 브랜드, 특허청에 상표 등록

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발명계 소식

  • (사)한국여성발명협회
    • The Inventors News
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    • no.35
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    • pp.3-4
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    • 2005
  • 특허기술상품 해외 전용 판로 열리다 - 미래 바꾸는 `2005 대한민국 특허기술 이전 박람회` - 특허청, 6시그마 도입으로 `특허행정 매뉴얼화` 추진 - GS 그룹의 새로운 로고 분쟁, 특허청 손에! - 미국, 한국에 대한 지적재산권 감시 등급 낮춰 - 충남중기종합지원센터 지역 첫 지식재산센터로 지정 - 대학로고에 `성형바람` - 발명교육 청소년 사이트 `발명틴틴` 퀴즈 이벤트 - 특허심판, `2006년 말까지 6개월 이내` 처리 - 특허고객콜센터 `한국서비스품질우수기업인증` 획득

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