• Journal of the Society of Disaster Information
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• v.7 no.4
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• pp.316-327
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• 2011

The purposes of this study are to investigate various experience factors that special guards firstly appointed calculate during the occupational socialization and suggest the preliminary data which is necessary to the establishment of educational service strategy of preliminary special guard and security guard. So, in-depth interviewing and ethnographic study were conducted for 4 special guards firstly appointed. As the result, the occupational socialization process of special guards firstly appointed are quickening period, preparatory period, adaptation period and conflict/maturity period. The first, quickening period is a decision of family background, exercise experience and university entrance. The second, preparatory period is certificates and mentor of department vision, university curriculum and occupational preparation. The third, adaptation period is occupational specialty, occupational professionalism, occupational satisfaction, motivation and company colleagues. The forth, conflict/maturity period is job stress, turnover, conflict in company, efforts for self-development and prospect of job. Therefore, this study will be able to be applied as a guide for special guard's performance improvement and provide educational preliminary data for following-up studies.

• The Journal of the Korea Contents Association
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• v.21 no.11
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• pp.333-349
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• 2021

As information is recognized as an important asset of an organization, organizations are increasing their resource input for knowledge management. In particular, the enterprise content management system(ECMS) is a solution for organization-oriented content management, and it has high utility by helping to achieve business performance through systematic utilization of content and improve the level of internal information security. The purpose of this study is to suggest a plan to improve the intention to use organizational employee's ECMS and to suggest the effect of the relationships between information system quality characteristics and work environment characteristics on intention to use. In this study, a research hypothesis was presented based on previous studies, a questionnaire was conducted on workers of organizations that adopted an ECMS, and the hypothesis was verified by applying structural equation modeling. As a result of the analysis, information and service quality of the ECMS and task interdependence increased the intention to use, but task conflict decreased the intention to use. In addition, task interdependence and task conflict moderated the positive relationship between the quality factors of the ECMS and the intention to use it. This study has implications in terms of suggesting the direction of the organization's behavior through factors that increase the use of ECMS.

• 한국벤처창업학회:학술대회논문집
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• 2023.04a
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• pp.73-77
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• 2023

본 연구에서는 직장인의 관계갈등이 직무몰입 미치는 영향에 대해 마음챙김의 조절효과가 유의한 것으로 이어지는지 서울·경기에 거주하고 있는 직장인을 대상으로 800부의 설문을 실시하여 분석에 사용하고자 한다. 현대사회 풍요로움의 시대이기도 하지만 시간적으로나 경제적으로 과도한 부담을 안고 살아가는 시대이기도 하다. 개인의 영역이 보호되기 위해 그 영역을 관리보호 해주는 조직체계가 생겨나고 유지 해주며 긴밀한 상호관계적 문명사회가 만드는 여러 스트레스가 발생 되고 있다. 불신감과 긴장상태는 정신적 에너지를 저하 시키고 심리적소진과 직무스트레스로 인한 직장 내 생활과 가정 생활영역에 모두 자리 잡게 되어가고 있으며, 관계적 팽창은 기업의 인적자원 활용에 부정적인 영향을 끼침과 동시에 근로자의 직장생활 몰입 동기부여를 떨어뜨려 장기적으로 업무능력과 기업의 경쟁력이 지속적으로 증가하고 있다. 본 연구에서는 일반 성인들이 살아가고 있는 직장에서 발생할 수 있는 문제와 직장인의 심리적 취약점으로 인한 심각한 문제들이 대두되고 있어 관계갈등과 조직몰입에 대한 마음챙김의 조절된 매개효과를 확인해보고자 한다 본 연구에서는 직장인의 관계갈등이 직무몰입에 미치는 영향에 관한 연구를 마음챙김의 조절된 매개효과를 진행하고자 한다. 따라서 본 연구는 직장 내 관계갈등의 문제를 효과적으로 예방교육 하는것과 마음챙김을 통한 조직몰입개선에 대한 효과와 방안 마련에 도움이 될 수 있을 것이며, 구체적 갈등 해결을 통한 기업 내 근무환경 개선과 근로자의 정서복지를 제공하는 정책과 연구와 관련된 구체적인 방안에 필요한 시사점을 도출하여 제시고자 한다.

• Korean Journal of Childcare and Education
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• v.8 no.1
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• pp.109-124
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• 2012

This study observed co-worker's conflict situations and interpersonal conflict management strategies from 5 teacher's conversations and informal gatherings in a new born child classroom. Taxonomic analysis, Domain analysis, and Componential analysis(Spradley, 1980) were used to analyze co-worker's conflict situations, and Styles of Handling Interpersonal Conflict(Rahim, 1983) were used to analyze the child care teachers' interpersonal conflict management strategies. The findings of this study were as follows: First, child care teachers experience conflict. The causes of conflict were to do their best, to protect the right of teachers, and to work jointly. Second, Dominating conflict management strategy was used when a cook wouldn't provide teacher's snacks or adopt a teacher's suggestion about methods of providing snacks. Avoiding conflict management strategy was used when a cleaner asked for help or a supervisor asked for extra work. Integrating conflict management strategy was used when infant care teachers suggested ways to go on a vacation. Obliging conflict management strategy was used when teachers followed the principal's directions to sit in and observe another teacher's classroom. Compromising conflict management strategy was used when infant care teachers suggested ways to clean up a play room together.

• Proceedings of the Korean Society of Computer Information Conference
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• 2020.01a
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• pp.91-93
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• 2020

본 연구는 항공 종사자를 대상으로 조직갈등에 대한 구성원의 이직의도를 파악하였다. 설문 대상은 아시아나항공, 대한항공, LCC로 부산 김해국내/국제공항과 서울 김포공항, 인천 국제공항 내에서 주로 예약발권, 탑승수속, 출도착, 카운터 등의 업무를 담당하는 지상직원이고, 2018년 8월20일~2016년 10월 16일 동안 400부의 설문이 진행되었고 그 중 회수되지 않거나 응답이 불성실한 설문지를 제외하고 총 227부를 최종분석에 이용하였다. 수집된 자료는 SPSS 22을 이용하여 신뢰도 분석과 상관관계를 이용하였고, AMOS 18을이용하여 확인적 요인분석, 측정모델 분석 및 제안모델 분석 등을 검정하였고, 추가로 대안모델 개발을 하였다. 분석을 위해 SPSS 18과 AMOS 18을 이용하였고, 신뢰도 분석을 위해Crombach's Alpha와 변수 간의 인과관계 파악을 위해 측정변수모델(SEM)을 이용하였으며, 추가분석으로 갈등(역할갈등, 상사부하간갈등)과 이직의도간의 관계에서 셀프리더십의매개효과를 검정하였다. 본 연구에서 설정된 가설은 총 4개로 연구결과를 기초로 결론과 시사점, 그리고 본 연구의 한계점과 향후 연구의 방향을 제시하고자한다.

• Journal of Korean Academy of Nursing
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• v.31 no.3
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• pp.492-505
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• 2001

Purpose: This study aims to find the sources of nurses' conflicts and to find ways to eliminate them for improved nursing care. Method: This study is based on a phenomenological approach. All participants were woking at K-hospital, located in Seoul. The research was performed from September 2000 to February 2001. Data was collected through interviews and observations while participants were working. Interviews lasted a duration of one and half hours and data collection accured five to six times per participant. The data were analysed by Giorgi method and the results are as follows: Result: Essential themes in the professional conflict of clinical nurses emerged (1) The discords of human relationships ; (2) Dissatisfaction with working conditions ; (3) Lack of self-respect in one's professional expertise ; (4) Dissatisfaction with one's work ; (5) Depression accurring due to one's ability as a professional. Conclusion: The foregoing arguments suggest that nurses perform stressful environments in a hospital originating from the relationship among peer group, working conditions, and lack of self-respect as a nurses. Therefore, hospital authorities should strangly consider working conditions, interpersonal relationships, and working conditions in order to promote self-respect of the nurses hospitals.

• Life and Agrochemicals
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• s.277
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• pp.41-43
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• 2012

지난 4월 1일 농촌진흥청 국립농업과학원 농산물안정성부 수장으로 임명된 이영자 부장은 향후 부의 운영방향에 대해 "업무 효율성 제고를 위한 멘토링 제도 운영과, 고객의 니즈 분석을 통한 현장중심 및 정책지원 과제를 발굴과, 외부환경에 대한 선제적 대응 및 협력 강화를 위해 갈등해소 전략수립과, 이해관계자 등과 협력네트워크를 구축해 나갈 것이다"라고 밝혔다.

• Journal of Korean Academy of Nursing Administration
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• v.18 no.1
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• pp.5-12
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• 2012

목적: 본 연구의 목적은 대학원 또는 RN-BSN과정에 등록하여 학업을 계속하는 간호사들이 학업과 직업, 가정에서 다양한 역할을 수행하면서 발생하는 역할갈등과 역할관련 스트레스의 관련성을 파악하는 것이다. 연구방법: 국내4개 간호대학 RN-BSN과정 또는 대학원에서 수업을 받고 있는 간호사 149명을 대상으로 역할갈등, 역할스트레스를 측정하였다. 수집된 자료는 SPSS WIN 18.0 프로그램을 이용하여 분석하였으며 서술통계, 빈도분석, 상관관계분석과 함께 위계적 다중회귀분석을 이용하였다. 연구결과: 연구대상자의 work-school to family 갈등은 평균 $2.77{\pm}0.93$점, family-school to work 갈등은 $3.27{\pm}0.77$점, family-work to school에 대한 역할갈등은 $3.08{\pm}0.83$점이었다. 역할관련 스트레스는 평균 $5.99{\pm}1.66$점이었으며, 스트레스의 하위영역 중 가정스트레스 $4.77{\pm}2.62$점, 직장스트레스 $6.66{\pm}2.12$점, 학업스트레스 $6.84{\pm}1.87$점이었다. 위계적 다중회귀분석 중에서 직위가 스트레스변인의 2%를 설명하였고, 2단계에서 갈등요인 3변수가 추가 입력되었을 때 스트레스 변인의 23%를 설명하는 것으로 나타났다. 결론: 학업과 근무, 가정으로부터 다양한 역할을 수행하는 간호사는 다양한 역할에서 오는 갈등과 스트레스의 연관성이 확인되었으므로, 이를 근거로 업무만족과 성취를 높일 수 있는 정책이 개발되어야 한다.

• The Journal of the Korea Contents Association
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• v.21 no.3
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• pp.400-409
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• 2021

Training, unlike education in holistic perspective, not only affects individual's potential of work competencies such as knowledge and technology, but also affects the job performance in organizational perspective. The effectiveness of training for civil servants who participated in mock jury trial learning of Suwon-si was verified using CIPP model. Participants valued the significance of the process of training rather than the conclusion that draws a certain solution, and based on the comparison and analysis of pre·post evaluations, the educational effect of mock trial training and its utilization at work in the future was higher than before the training, proving its effectiveness. In terms of the implications of training programs in addition to the program planner's evaluation, participant constitution in consideration of sex or employment period is needed for learning interaction among various learners, and information acquisition training on various local issues and conflict situations, as well as the combination of deliberation learning, are needed. in addition, it may be supplemented through customized conflict management raining related to pending projects for the effectiveness of training.

• Industry Promotion Research
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• v.8 no.1
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• pp.55-68
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• 2023

The purpose of this study is to investigate the factors that influence the intention to continuously use the RPA program used in the financial industry for those working in the financial industry. In particular, the purpose of this study is to understand the will to accept and the perception of acceptance conflict by considering the characteristics of individuals in the relationship between work and information technology. As a result of the study, it can be confirmed that the RPA system based on intelligent process automation including artificial intelligence should be further strengthened in the transformation of a digitalized enterprise rather than the RPA based on simple task automation that is currently most used. In general, the phenomenon of cognitive dissonance was prominent for the adoption of new technology, but the phenomenon of cognitive dissonance did not appear for the continued use of RPA in the financial industry. Able to know. In the future in the financial industry, it is thought that the change in the labor organization will be accelerated as the suitability of repetitive tasks and technologies is increased.