• Title/Summary/Keyword: 업무스트레스요인

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해상교통관제사의 직무스트레스에 관한 연구

  • Kim, Yu-Sun;Kim, Jong-Ha;Gang, Seung-Pil;Park, Yeong-Su
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2013.06a
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    • pp.401-403
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    • 2013
  • 세계적으로 선박 교통량 증가와 함께 선박 사고 원인의 90% 이상을 차지하는 인적요인에 대한 심층적인 연구의 필요성이 대두되고 있다. 해상교통관제 업무는 고도의 주의와 예측능력을 요구하며 이를 저해하는 인적요인 분석 및 관리 필요성이 절실한 분야이다. 특히 관제업무는 교대근무 등의 불규칙한 근무형태로 인해 발생되는 피로와 업무 집중력 저하, 스트레스가 많은 업무이다. 무엇보다 관제 업무는 해상안전에 핵심적인 역할을 하는데, 관제사의 피로와 스트레스로 인한 업무 차질은 자칫 안전사고로까지 이어질 수 있는 위험이 존재한다. 이렇듯 인적요인이 중요한 영역임에도 불구하고 관제사들의 체계적인 스트레스 관리에 대한 방안은 미비한 실정이다. 본 연구에서는 직무스트레스 유발요인, 유발결과 및 설문조사를 통하여 관제사들의 직무스트레스 현 실태를 파악하고자 한다. 그리고 연구결과를 바탕으로 관제사의 피로, 스트레스를 관리하기 위한 방안과 더 나아가 효율적인 인적요인 안전관리 방안을 모색하고자 한다.

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An Empirical Study for Improving the Aptitude Management of the Railway's Safety-Critical Workers: Focusing on the Way of Stress Management (철도안전업무종사자의 적성관리 개선을 위한 실증 연구: 스트레스 요인의 관리방안을 중심으로)

  • Shin, Tack-Hyun
    • Journal of the Korean Society for Railway
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    • v.12 no.5
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    • pp.605-612
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    • 2009
  • The purpose of this article is to empirically suggest the necessity of reconsidering the new aptitude factors such as the ability to withstand work stress, to handle unusual events, and to work independently, in the respect that the environmental change in railway safety-critical worker's job should be flexibly reflected in the current aptitude management system. Besides, several ways of reducing the stress level for the railway safety-critical workers were suggested as well.

A Study of Job Stress among Librarians in Public Libraries - concentrate upon the Information - (공공도서관 사서들의 직무스트레스에 관한 연구 - 업무 정보를 중점으로 -)

  • Shin, Jeon-hyang;Heo, Eun-haye
    • Proceedings of the Korean Society for Information Management Conference
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    • 2015.08a
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    • pp.127-130
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    • 2015
  • 본 연구는 공공도서관 사서들의 직무스트레스를 업무 능력 및 효율성을 저해하는 요소로 파악하고 직무스트레스 요인을 분석하고자 하였다. 특히 업무정보와 직무스트레스간의 상관관계가 있다는 가설을 설정하고 접근하였다. 이를 위해 공공도서관 사서 총 36명을 대상으로 방문 및 전자 메일 설문을 통해 직무스트레스 현황을 조사하였다. 조사 결과, 업무정보와 직무스트레스는 상관관계가 있는 것으로 나타났으며, 직무스트레스의 경우 조직적 영역의 요인보다는 개인적 영역의 요인이 상대적으로 크게 작용함을 알 수 있었다. 본 연구를 통해 업무 정보의 중요성을 인식하고, 원활한 정보 교류 및 교육을 통해 업무 효율성을 높이고자 하였으며, 더 나아가 후속연구를 위해 측정도구가 개발된다면 보다 정확한 결과를 기대해 볼 수 있을 것이라 생각한다.

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해상교통관제사의 직무스트레스 분석에 관한 연구 - 한국인 직무스트레스 측정도구를 이용하여-

  • Kim, Yu-Sun;Park, Yeong-Su
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2013.10a
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    • pp.107-109
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    • 2013
  • 해상교통관제 업무는 선박사고 발생 위험에 대한 부담감 및 교대근무 등 불규칙한 근무형태로 인해 스트레스가 많은 직종이다. 특히나 관제 업무는 고도의 주의와 예측능력을 요구하는 업무로 이를 저해하는 인적요인 분석 및 관리 필요성이 절실한 분야지만 관제사의 직무스트레스에 관한 연구가 전무한 실정이다. 관제사의 스트레스로 인한 피로증상은 관제업무수행에 필요한 인지능력이나 의사결정 능력을 저하시킬 수 있고 이로 인해 업무수행에 차질을 빚을 경우 안전사고로 이어질 수 있는 위험이 존재한다. 그러므로 안전과 직결된 관제사의 스트레스는 과학적으로 연구되어야 하며 제도적 마련과 더불어 체계적 관리가 필요할 것이다. 이에 본 연구에서는 한국인 직무스트레스 측정도구를 이용하여 관제사의 직무 스트레스 수준을 파악하고 직무스트레스 관리의 필요성에 대하여 제고해보고자 한다.

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The Influence of Work Environment, Job-related Environment and Burnout on the Satisfaction with Life among Nursery School Teachers (사회지지와 근무환경이 어린이집 교사의 삶의 만족도에 미치는 영향 : 업무요인과 소진을 매개로)

  • Kwon, Hwa Sook
    • Korean Journal of Childcare and Education
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    • v.8 no.2
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    • pp.157-174
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    • 2012
  • The purpose of this study was to explore factors associated with life satisfaction among nursery school teachers. To accomplish the study purpose, this study first classified several variables into three broad categories including work environment (social support & work environment), job-related environment (work-related stress & job satisfaction), and burnout. And then, 302 nursery school teachers across the country were surveyed in order to explore whether those factors were associated with life satisfaction. The overall results were as follows. First, social support and work environment had a direct impact on the satisfaction with life. Second, social support and job satisfaction had a direct influence on job satisfaction. Third, social support, work-related stress and job satisfaction directly influenced burnout. Fourth, job-related environment, job satisfaction, and burnout had a direct impact on life satisfaction. Overall, it was found that job-related environment, job satisfaction, and burnout had a direct influence on life satisfaction among nursery school teachers and social support and work-related stress had an indirect effect on life satisfaction via burnout.

Stress among Hospital OR Nurses (수술실 간호사의 스트레스와 관련된 요인 분석)

  • 홍복화;김석범;강복수
    • Korean Journal of Health Education and Promotion
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    • v.13 no.1
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    • pp.52-71
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    • 1996
  • To measure the degree of work stress and identify factors influencing the stress among OR nurses, a study was implemented for 131 OR nurses working at four university hospitals in Taegu city through self administered questionnaires. Mean score of total work stress of nurses was 3.71, when maximum score was 5. Relatively high degrees of work stress was evident among OR nurses. When the related factors of the stress specified in the questionnaire were grouped into 11 categories, the respondents turned out to feel the highest stress when they were faced with the categories of non-peculiar duty and personal conflict with doctors. The most stressful events were nursing malpractice during surgical operations and damage to OR equipments. The nurses more susceptible to workstress were married with one child, less educated and worked at OR for 3 to 6 years.

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A Study on the Effects of Influencing Factors in the Security Environment of Military Organizational Members on Information Security Stress and Security Compliance Behavior Intention (군(軍) 조직구성원의 보안환경 영향요인이 보안 스트레스와 보안준수행동에 미치는 영향 연구)

  • Park, Eui Cheon;Jeon, Ki Seok
    • Convergence Security Journal
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    • v.21 no.3
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    • pp.93-104
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    • 2021
  • Today, due to the development of the 4th industrial revolution such as artificial intelligence, the security threat of the military organization is increasing. A study that can contribute to complying with military security is needed by studying the effects of influence factors occurring in this changing or newly emerging security environment on information security stress and security compliance behavior intention. In previous studies, task overload, task complexity, task uncertainty, and task conflict were extracted among environmental influencing factors that cause security stress. We empirically analyzed how these influencing factors affect security stress and whether they play a mediating role in security stress. As a result of the analysis, it was analyzed that the security stress was affected in the order of task overload, task conflict, and task uncertainty. Information security stress did not significantly affect security compliance behavior intention, but it was found to mediate the effect of task overload on security compliance behavior intention. This causes information security stress due to heavy security work in the military organization, which ultimately leads to lower security compliance behavior. Therefore, the security policy to manage this situation should be promoted first.

The Major Factors Influencing Technostress and the Effects of Technostress on Usage Intention of Mobile Devices in the Organization Context (조직 내에서 테크노스트레스에 영향을 미치는 요인 및 테크노스트레스가 조직 내 스마트 기기 활용에 미치는 영향)

  • Seil Hong;Byoungsoo Kim
    • Information Systems Review
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    • v.19 no.1
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    • pp.49-74
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    • 2017
  • The development of smart devices has affected employees' working environments and their lives. However, using smart devices is causing employees to experience technostress. This study aims to investigate the effects of technostress in using smart devices on usage intention in an organization. Moreover, the study investigates the effect of employees' stress-coping methods on the intention to use smart devices. This study posits familiarity, use innovativeness, role ambiguity, system vulnerability, technological limitation, and ubiquity as the antecedents of technostress. Data collected from 317 users who have experience in using smart devices in organizations are empirically tested against a research model using the PLS graph. Analysis results show that role ambiguity, system vulnerability, and technological limitation significantly influence technostress. Moreover, users take up emotion-focused coping behaviors because of technostress. Emotion-focused coping behaviors affect usage intention in organizations. However, technostress and problem-focused coping behaviors do not directly affect usage intention in organizations.

A Convergence Study on the Demographic Differences in Technostressors (테크노 스트레스 유발 요인의 인구통계학적 차이에 관한 융복합 연구)

  • Yim, Myung-Seong
    • Journal of the Korea Convergence Society
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    • v.8 no.3
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    • pp.1-13
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    • 2017
  • The aim of this study is to investigate the demographical differences in technostressors(cause technological stresses). Although previous studies have been conducted to investigate the factors that affect technostress, little studies have examined the differences in demographic factors. Therefore, this study empirically attempts to investigate how level of technostressors differ by demographic factors. Independent sample t-test was used to identify differences after dividing sample into two groups. The technostressors used in this work are work overload, life invasion, complexity of technology, job insecurity, pace of technological change. We found that, sex and position show a significant difference in pace of technological change. In the educational level, there is a difference between work overload. Work overload, life invasion, complexity of technology, and pace of change show differences in age group. In computer knowledge, there are differences in complexity technology, job insecurity, and pace of change. On the other hand, there is no difference in computer using hours. Conclusions and implications are discussed in final section.

An Analysis of Factors Affecting the Job Stress of Firefighters (소방공무원 직무스트레스의 영향요인 분석)

  • Chae, Jin
    • Proceedings of the Korea Institute of Fire Science and Engineering Conference
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    • 2012.04a
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    • pp.186-189
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    • 2012
  • 효과적인 조직운영을 위한 직무스트레스의 관리는 무엇보다 조직구성원이 지각하고 있는 직무스트레스 유발요인이 무엇인지를 파악하고, 직무로 발생하는 스트레스의 역기능을 최소화하거나 스트레스 요인을 제거함으로써 조직 효과성을 제고시킬 수 있는 연구가 필요하다. 연구의 결과 소방공무원의 직무스트레스에 대해 영향요인은 심리적 환경이 가장 영향력 있는 변수이며, 그 다음으로는 작업환경, 조직문화, 신체적 환경 순으로 나타났으며 행정업무와 인간관계는 통계적으로 유의미하지 않은 것으로 나타났다.

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