• Title/Summary/Keyword: 업무담당자효율성

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A More Comprehensive Approach for Enhancing Business Process Efficiency (BPM에서의 업무효율성 향상을 위한 포괄적 접근법)

  • Rhee, Seung-Hyun;Cho, Nam-Wook;Bae, Hye-Rim
    • The Journal of Society for e-Business Studies
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    • v.12 no.1
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    • pp.73-87
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    • 2007
  • To survive in a global competition, many companies are trying to standardize and visualize Business Process (BP) by implementing Business Process Management (BPM). Recently, enhancing business process efficiency has become one of critical success factors. In this paper, we introduce a two-phase perspective of BP efficiency: Process Engine Perspective (PEP) and Task Performer Perspective (TPP). The former is related to allocation function of BP engine; it is mainly concerned with efficient task allocation to users. The latter phase influences efficiency depending on how users execute tasks assigned to them. Instead of considering each phase separately, we develop a comprehensive method considering the two-phase together, which is more effective for the BP efficiency. We carry out simulation experiment to show the combinational effect of the two phases.

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Design and Implementation of a Subsidy Balancing Accounts System for Welfare Taxi (복지택시의 효율적인 운영을 위한 보조금정산시스템 설계 및 구현)

  • Lim, Jongtae;Park, Jeongsu;Bok, Kyoungsoo;Yoo, Jaesoo
    • Proceedings of the Korea Contents Association Conference
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    • 2017.05a
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    • pp.469-470
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    • 2017
  • 현재 전국 지자체 중 53곳에서 복지택시 제도를 시행하고 있다. 하지만 제도가 시행된 지 오래되지 않아 체계적으로 시스템화 되지 않고 시행되고 있어 담당자들의 업무상의 불편을 초래하고 있다. 본 논문에서는 이와 같은 문제를 해결하기 위해 복지택시의 효율적인 운영을 위한 보조금 정산 시스템을 설계하고 구현한다. 이를 위해 청주시 대중교통과의 협조를 얻어 청주시 복지택시 업무 전반에 걸쳐 세밀히 파악하였으며, 택시기사의 보조금신청과 관련된 불편사항과 담당공무원의 정산관련 업무의 불편사항 및 개선사항을 도출할 수 있었다. 또한, 보조금 정산시스템 구현에 대하여 담당자들의 설문 조사를 통해 업무의 효율성을 입증하였다.

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Development of RFID-Based Records Management System: The Case of Seoul Credit Guarantee Foundation (RFID기반 비전자기록물관리시스템 구축: 서울신용보증재단 사례)

  • Jung, Mi Ri;Kim, Jong Heui
    • Journal of Korean Society of Archives and Records Management
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    • v.20 no.2
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    • pp.107-113
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    • 2020
  • This case focuses on the Seoul Credit Guarantee Foundation, which applied RFID technology as a record management system for efficient record management by identifying the characteristics of the agency's work that requires the management of large and similar nonelectronic records. When issuing RFID tags in conjunction with the business system, the records management system automatically obtains metadata from the system and secures it as a list, and records management personnel actively use it as the basis for overall records management tasks. To that end, the company reorganized its business processes, designed functions that reflect its unique business, and established infrastructure. These resulted in easier identification of the output and holding volume of accurate records, and work efficiency. Finally, people in charge of the work increased their awareness of records management.

Training, Working State and Ways of Improving Work of Sex Education Counselors in Health Centers (대구·경북지역 보건소 성교육 담당자의 훈련 및 업무현황과 개선방안)

  • Yeom, Seok-Hun;Kim, Chang-Yoon;Lee, Kyeong-Soo
    • Journal of agricultural medicine and community health
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    • v.27 no.2
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    • pp.159-175
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    • 2002
  • This present study was conducted to reduce problems by analyzing training and work of sex education counselors and to come up with ways of improving sex education counseling. A survey was performed in 57 subjects at health centers who finished training on sex education counseling in Taegu Metropolitan City and cities, kuns, and gus of Kyongsangbuk Province from December, 1999 to February, 2000 on general characteristics, items relating to the work of sex education, and ways of improving work. The results are as follows. Out of the sex education counselors, there were 55 females, taking 99% out of the total counselors, and the average age of these counselors was 42 years. There were 26 nurses, and their government grade was level 7 in 36 and level 6 in 14. The members who had finished sex education counseling at each public health center was 2.1 counselors at an average. Among those had finished sex education training, 30 was not in sex counseling. When analyzed the answers given by 27 sex counselors who were counseling at the time and the results are as follows. As for the amount of work, 15 answered to have too much work and 1 little; as for having pride on being a sex education counselor, 18 answered to felt pride and 7 so-so; as for materials for sex education and counseling, 25 answered to use videos, 23 books, 10 pictures, 8 beam projectors, and 7 slides. All of the subjects answered to have other responsibilities besides sex education and counseling, and the satisfaction felt on having other responsibilities was 6 satisfied, 12 average, and 2 dissatisfied. The proportion of work load in sex education counselors was other work besides sex education 76.2%, sex education at schools 7.6%. collecting sex education materials 5.7%, counseling of adolescents 4.9%. development of sex education materials 3.5%, and administrative work related to sex education 3.1%. The biggest problem of their work was over-load in 9 respondents, lack of sex education materials in 8, lack of training in 6, and shortage of professionals in 2. As for the answer on the ways of improving matters related to work of sex education counselors, the most frequent answer was that the organizations responsible for sex education needs to be more professional and systematic, followed by dividing the work load so that they could concentrate on developing education materials and sex education and counseling. Thus, the results of the present study indicated that in order to utilize human resources efficiently, the speciality of counselors needs to be considered when making personnel transfers among health centers, and continued activity as a sex education counselor needs to promoted by reducing other overloading tasks. And systematic re-training of the counselors needs to be done, and education manuals that are diverse and realistic to applicable to the children, who are to be the subjects of sex education, need to be developed and distributed.

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A Study on developing Project Information Visualization for improving the Efficiency in Construction Project Management (건설사업관리 효율성 제고를 위한 사업정보 시각화 구현에 관한 연구)

  • Kim, Seong-Jin;Kim, Nam-Gon
    • Proceedings of the Korea Information Processing Society Conference
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    • 2011.11a
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    • pp.1559-1560
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    • 2011
  • 본 연구는 그동안 건설사업관리시스템이 건설공사에 참여하는 현장 공무담당자와 발주청 실무자 위주의 사업관리에서 벗어나 발주청 상위 관리자 위주의 사업관리를 지원하기 위하여 사업관리 대상정보를 파악하고 사업현황정보와 공정정보에 대한 시각화를 구현함으로서 업무 효율성을 제고하고자 한다.

A Study on Sharing Method of Business Connection Information for Knowledge Management (지식관리 측면에서의 거래처 정보 공유 방법에 대한 연구)

  • Han, Hee-Jun;Huh, Tae-Sang;Lee, Seung-Bock;Yae, Yong-Hee
    • Proceedings of the Korea Information Processing Society Conference
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    • 2005.11a
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    • pp.631-634
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    • 2005
  • 공공기관 및 국가 연구기관 뿐만 아니라, 대학 및 모든 기업체는 연구 및 업무 수행 중 발생하는 모든 제반 지식 및 성과 정보를 관리하고 공동 활용하기 위하여 지식관리 시스템(Knowledge Management System)을 구축하여 업무 수행의 효율성을 꾀하고 있다. 각 기관은 연구 활동 및 업무 수행에 필요한 기자재 구입이나 연구비(비용) 지출에 대한 거래처 정보(거래 관계자 및 해당 은행 계좌정보)를 관리 및 활용하고 있는데, 거래처 정보는 일반적으로 특정 부서 및 업무 담당자에 의해 관리됨으로 인해 유용한 정보를 공유하는데 있어서 어려움을 지닌다. 본 논문에서는 지식관리 측면에서의 거래처 정보 공유 방법을 제시함으로써, 연구 활동 및 업무 수행에 있어서 거래처 정보 및 구매 혹은 지출 등의 관련 거래 정보를 유용한 지식으로써 공동 활용코자 한다.

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Research about sharing of compensation data between owner and contractor for construction CALS improvement (건설CALS 완성도 제고를 위한 다양한 이해당사자간 보상자료 공유방안 연구)

  • Seo, Myoung-Bae;Kim, Nam-Gon
    • Proceedings of the Korean Information Science Society Conference
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    • 2010.06b
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    • pp.144-147
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    • 2010
  • 국토해양부에서는 건설산업의 투명성을 제고하고 생산성을 향상시키기 위해 1990년대 후반부터 건설사업정보화(CALS : Continuous Acquisition and Life-cycle Support) 사업을 진행중에 있다. CALS는 제조업의 모든 상품, 즉 주요장비 또는 다양한 상품 등을 획득하기 위한 설계, 생산과정, 또는 보급, 조달 및 이를 운영하는 운용지원과정을 연결시키고, 이들 과정에서 사용되는 각종 정보를 표준이라는 공통 창구를 통해 디지털화하여 컴퓨터상으로 정보를 통합하여 자동화시키는 개념이다. 이는 컴퓨터 네트워크를 이용해 상호 교환이 이루어지는 자동화되고 통합된 환경으로 변환시키는 정부와 기업간의 경영전략이라고 볼 수 있다. 이러한 개념에서 확장된 건설CALS는 건설공사 전 과정, 즉 기획, 설계, 조달, 시공, 유지보수 등의 과정에서 발생하는 각종 정보를 다양한 이해당사자가 교환하고 공유하기 위한 개념으로 출발하였으며, 현재 이를 지원하기 위한 5개의 단위시스템을 개발하여 운영중에 있다. 이중 용지보상시스템은 건설공사의 업무중에 시공단계에서 이루어지는 보상업무를 지원하는 시스템이다. 보상업무는 건설사업 과정 중에서 민원인과 직접대면하는 일이 많고, 액수도 클 뿐만 아니라 개인의 소유권과 밀접한 관계가 있기 때문에 분쟁의 소지가 매우 많다. 이에 본 논문에서는 보상업무 수행시 다양한 이해당사간의 각종 보상자료 교환체계 확립을 통한 업무 선진화방안 제시를 통해 업무의 투명성을 최대화하고 민원을 최소화하여, 보상업무 담당자에게는 업무의 효율성을 제고하고 민원인들에게는 국가행정에 대한 신뢰도를 높일 수 있는 보상업무 선진화 방안을 제시하고자 한다.

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A Design of Electronic Voting System for Reducing Teacher's Workload (교사 업무량을 간소화한 전자투표시스템 설계)

  • Ha, Jung-Hyun;Lho, Young-Uhg
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2007.10a
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    • pp.547-550
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    • 2007
  • 현재 초중등 학교에서는 오프라인 방식과 온라인 방식으로 투표를 실시하고 있다. 오프라인 투표는 수업 결손이 많아지고 담당자의 업무 부담이 가중되는 문제점이 있다. 상용화된 전자투표시스템은 학생들의 개인 정보가 외부로 유출될 우려가 있고, 투표 시스템 사용 경비를 지출하는 문제점이었다. 따라서 본 논문에서는 초중등학교에서 시행하는 오프라인 방식과 온라인 방식 투표 방식의 문제점을 보완하면서 효율성, 경제성, 접근성, 안전성, 편리성 등을 갖는 전자투표시스템의 설계 내용을 기술한다.

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Design and Development of Health Screening Data Input Mobile Application Using App-Inventor (앱인벤터를 이용한 건강검진 데이터 입력 모바일 애플리케이션 설계 및 개발)

  • Lee, Hyo-Seung;Oh, Jae-Chul
    • The Journal of the Korea institute of electronic communication sciences
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    • v.13 no.1
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    • pp.193-198
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    • 2018
  • These days, computer system has been introduced for work in most areas, including manufacturing, medical service, education, logistics, and other services. To increase work efficiency, mobile system has been more applied. However, on the basis of Android applications, it is hard for laypersons who have no enough knowledge of Android, or computer team members in general firms to develop mobile App. As a result, work efficiency comes to low. Therefore, this study designed and developed the mobile application for anthropometry data input of medical checkup with the use of App Inventor. As shown in the designed and developed mobile application, it is expected to develop a work process mobile App, it is expected to develop a work process mobile App easily and quickly with the use of App Inventor and to increase work efficiency even though there is not much knowledge of mobile application development.

A study on the Construction of the System Integration Management System for Civil Affairs (민원업무통합관리 시스템의 구축방안연구)

  • Yi, Sung-Ki;Rhew, Sung-Yul;Lee, Kyu-Won
    • Journal of the Korea Society of Computer and Information
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    • v.14 no.8
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    • pp.107-116
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    • 2009
  • To establish efficient e-government and to improve the quality of public services, online public services are in operation in every administrative organization. However, due to the lack of analysis and connection between each government organization, the satisfaction of the civil users has not been improved very much. This research presents the core components of Integrated Management Model for Public Services, which can minimize the time for processing public services and the expenses for administrative procedure, based on the example of N Ministry. For this purpose, it analyzes current process of the public services to find out underlying problems, deduces requirements for improvement, presents and implements the design principles of Integrated Management System for Public Services. The efficiency of this Integrated Management System was proven with the analysis from the viewpoints of civil users, internal service representatives, and their managers.