• Journal of Digital Convergence
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• v.14 no.4
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• pp.267-276
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• 2016

This paper aims to examine the effects of perceived justice of service recovery efforts on the customer relationship performance in mobile social commerce. To this end, we classified cognitive-affective trusts and post-recovery satisfaction into the customer relationship performance. This research employs a field survey of customers who experienced service failures in mobile social commerce and a covariance structural model analysis in order to test hypotheses of our research model. The findings present that all justices of service recovery efforts positively affect the cognitive trust, whereas the only procedural justice significantly influences the affective trust. In addition, the results show that cognitive-affective trusts have a positive effect on the post-recovery satisfaction. Our results suggest practical implications that are used to help managers maintain and improve relations with the customers who experienced service failures and to increase the post-recovery satisfaction.

• 한국노년학
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• v.31 no.3
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• pp.553-571
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• 2011

The purpose of this research is to comparatively meta-analyze the total, short-term, and long-termeffectiveness of cases involving care of the elderly depression in the age range of 60 and over in the four countries, and to identify the relevant policy implications for developing depression care programmes for Korean older people. Ten studies conducted by RCT were found via AMED, EMBASE, Ovid Medline, PsycInfo. Use of Review Manager(5.5 version) shows that the interventions for caring depression were all effective: total effectiveness is OR=0.47(95% CI), short-termeffectiveness is OR=0.37(95% CI), and long-term effectiveness is OR=0.61(95% CI). This research provides three policy implications: Firstly, elements for increasing the long-term effectiveness of depression care interventions should be applied to all new programmes for caring elderly depression. Secondly, more focused depression interventions should be applied during the first half period of care programmes for elderly men, whilst the focus should be shifted to the last half period for elderly women. Finally, new interventions for caring depression that integrate both the medical and social support model of depression should be designed for elderly Koreans.

• Journal of Korean Library and Information Science Society
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• v.38 no.3
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• pp.53-72
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• 2007

The Internet is now an integral part of the everyday lives of a majority of people. They are demanding web sites that offer credible information - Just as much as they want sites that are easy to navigate. But the online reality today is that few Internet users say they can trust the web sites that have products for sale or the sites that offer advice about which products and services to buy. Users want the web sites they visit to provide clear information to allow them to judge the site's credibility. Users want to know who runs the site; how to reach those people; the site's privacy policy; and how the site deals with mistakes. In the eyes of users all sites ate not equal. Users have different credibility standards for different types of sites. For news and information sites users want advertising clearly labeled as advertising. And users want the site to provide a list of the editors responsible for the site's contents, including the editor's email address. For e-commerce sites, user expectations and demands are just about as high as they can be. They say that it is very important that these sites provide specific, accurate information about the site's policies and practices.

• Journal of the Korea Institute of Information Security & Cryptology
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• v.26 no.5
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• pp.1105-1119
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• 2016

Android includes SEAndroid as a core security feature. SELinux is applied to Android OS as a SEAndroid, because there exists structural differences between Linux and Android. Since the security of SEAndroid depends on the reliable policy if the policy is tampered by the attacker, the serious security problems can be occurred. So we must protect policies which are the most important thing in SEAndoroid. In this paper, we analyze the process of SEAndroid policy updating to find out vulnerabilities and study the attack points on policy tampering. And we propose the SPPA to detect whether the policy is modified by an attacker. Moreover, we prove the performance and the effect of our proposed method on mobile device.

• Journal of Digital Convergence
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• v.20 no.4
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• pp.235-245
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• 2022

This study confirmed the effects of leaders' behavioral integrity on organizational members' voice behavior. It verified whether trust in leaders mediates behavioral integrity and voice behavior and ascertained the moderating effect of members' psychological safety on trust in leaders and members' voice behavior through leaders' behavioral integrity. It targeted organizational members in the service industry, including insurance, securities, banks, consulting, and credit card companies, with a questionnaire survey carried out with 424 response copies. The study results confirmed a significant and positive effect of leaders' behavioral integrity on trust in leaders and voice behaviors. Second, trust in leaders was found to mediate between leaders' behavioral integrity and members' voice behavior. Third, members' psychological safety had a moderating effect on trust in leaders and members' voice behavior. When psychological safety was higher than average, there was a moderated mediating effect of psychological safety in the behavioral integrity on voice behavior with trust mediation in leaders. Therefore, this study has significance in that it was determined that trust in leaders and the psychological safety of the members are essential for leaders' behavioral integrity to enhance members' voice behavior.

• Journal of the Korea Convergence Society
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• v.9 no.12
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• pp.441-447
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• 2018

This study aimed to investigate the effect of firefighters' social capital on subjective happiness. This research was conducted from Jun 12 to Aug 25, 2017, and a descriptive analysis, t-test, hierarchical regression analysis was carried out based on the results of a survey with 351 firefighters in Gyeonggi-do to verify the research hypothesis. As a result, it was revealed that network(${\beta}=.315$, p<.001), trust(${\beta}=.293$, p<.01), cooperation(${\beta}=.225$, p<.01) and trust among other sub-variables of firefighters' social capital had significant effects on subjective happiness. Based on the results, this research suggested that various measures to strengthen social capital would be required in order to improve fire-fighters' happiness: efforts to increase trust within the organization, political support for vitalizing formal network as a communication channel among firefighters organizations, encouraging interest in the community and promoting informal network such as volunteer work, developing transparency in operating the organizational policy and system, etc.

• Journal of Digital Convergence
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• v.14 no.1
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• pp.453-463
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• 2016

This study examined the relationship among dropout, organizational trust, and intention to transfer in the department affiliated with Physical Education. Data were collected from 480 students in the department affiliated with Physical Education from 6 institutions of a 4-year university located in Seoul, Gyeonggi-do, Incheon, and ChungChong-do. For the research model analysis, a structural equation model and bootstrapping were conducted. Results indicated that the academic domain, the social domain, and the environmental domain of dropout had a positive effect on organizational trust. But the only the academic domain in the relationship between dropout and intention to transfer affected intention to transfer positively. The social domain and the environmental domain were not statistically significant on intention to transfer. Moreover, organizational trust had a positive effect on intention to transfer. Finally, organizational trust partially mediated the path between the academic domain and intention to transfer. It fully mediated the paths between the social domain and the environmental domain and intention to transfer.

• Informatization Policy
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• v.19 no.1
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• pp.25-44
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• 2012

This study examined the relationship among perception on information, purpose of information use, and trust in government. It also identified different patterns of groups by their ideological inclination via a national survey on sample population over the age of twenty. The result showed the statistical significance of the relationship among information perception, purpose of information use, ideological inclination, and trust in government. The analysis result implies that the role of government should be readjusted in terms of publicness toward meta-data provider which is transparent and fair without any discrimination by individual difference and economic condition. This will increase the level of trust in government data and its utilization will be tied into the individual connectedness for social integration. The role of government as an information provider needs to establish the role of mediator which always keeps social rules and tracks down violators in a timely manner in the process of information production. With transparent information flow and fair game, the richness of information and a positive production environment will be created.

• Journal of Digital Convergence
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• v.18 no.9
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• pp.135-144
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• 2020

This study aimed to discover the effects of CSR activities on manufacturing employees' organizational trust and job satisfaction. A proposed model based on previous research was empirically tested via structural equation modeling by AMOS using 374 valid samples collected from current employees of D-Heavy Industries & Construction in Chang Won. The results of the empirical analysis are summarized as follows. CSR activities had a partially direct impact on job satisfaction and organizational trust. It has been confirmed that organizational trust has a partial mediation effect(full mediation effect) in the process of CSR activities and job satisfaction. These findings indicate that there exist interrelationships among entrepreneurship, internal and external CSR activities, organizational trust, and job satisfaction. In particular, the importance of CSR activities were identified in terms of effective organizational management by confirming their impact on organizational trust of employees. In addition, organizational trust was verified as an antecedent factor to improve job satisfaction.

• Journal of Digital Convergence
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• v.20 no.5
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• pp.107-117
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• 2022

Due to the continuous spread of COVID-19 and the overall decline of the global economy, the business environment of Chinese SMEs is poor, the level of abusive supervision among managers of Chinese SMEs has generally risen state. First of all, the management' abusive supervision has a negative impact on the members' trust in leader. Secondly, the members' trust in leader has a negative impact on the members' knowledge hiding. However, the members' trust in leader has a positive impact on job engagement. Accordingly, this study puts forward some revelations on how to reduce the management' abusive supervision in Chinese small and medium-sized enterprises and the members' knowledge hiding, as well as how to improve the members' knowledge hiding and job engagement.