• Title/Summary/Keyword: 신뢰성 측정 요인

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An Evaluation on the Effect of Service Quality of Food Products on Tourist Satisfaction (외식 상품의 서비스 품질이 관광 만족도에 미치는 영향 평가)

  • Woo, Moon-Ho
    • Culinary science and hospitality research
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    • v.16 no.2
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    • pp.258-269
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    • 2010
  • This study examines an evaluation on the effect of service quality of food products on tourist satisfaction. Style, pleasantness, reliability, kindness, and guarantee were selected as service quality factors for this study. Also, expected effects, purchase intention, and repurchase intention were used to examine tourists' satisfaction levels. To verify the relationship between the service quality of food products and tourist satisfaction, it used one hundred twenty sample cases. The results service quality are as follows. First, the types of service quality were drawn based on the characteristics of service quality. Second, the service quality of food products had positively significant influence on the satisfaction levels of purchase behavior. Third, the types of service quality and the satisfaction levels of purchase behavior were significantly different.

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A Study on the Factors affecting the Export Performance of Ventures (벤처기업의 수출성과 영향요인에 관한 연구)

  • Park, Woo-Sik;Kim, Dae-Ho
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.2 no.1
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    • pp.15-36
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    • 2007
  • This study attempts to investigate about the factor affecting the export performance of Korean venture companies. The ways of data collection for this study depend on documentary records, opinion investigation of experts, and the cases. The samples for this study are investigated from the Korea Chamber of Commerce and Industry and he Ministry of Commerce about the nation's 700 the small and medium export venture companies' the business showings in December 2005. The survey executed May 10th, 2006 to May 31st, 2006, for about 22 days. The survey collected total 518 copies which included telephone request and interview researched about 269 copies, direct visits 162 copies, mail survey 87 copies. This study used 500 copies except 18 copies which don't have reliability or can handle easy. The statistical analysis techniques, which are used in survey analysis, areas follows. First, it divided 2 categories which are an export strategy and other factors, then it executed factor analysis and reliability analysis. Second, it executed multiple regression analysis which can search effect export strategy and growth in each categories.

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A Study for Measuring Service Quality in Incheon International Airport Focusing on the Passenger Terminal (인천국제공항 여객터미널 서비스 품질 측정에 관한 연구)

  • Hong, Seok-Jin;Lee, Jae-Hwan
    • Journal of Korean Society of Transportation
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    • v.25 no.1 s.94
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    • pp.81-91
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    • 2007
  • Incheon International Airport (IIAC) has been named "best airport worldwide" according to the AETRA Passenger survey Program that was jointly administered by Airports Council International (ACI) and the International Air Transport Association (IATA) in 2005. This paper identifies eight dimensions underlying the overall service qualify in passenger terminals. These eight elements were found from literature reviews through relevant documents. The research explains the linkage between the overall satisfaction with IIAC and five services that influence that satisfaction. The five services are the following: service quality of passenger terminals, commercial facility services, easy access by transportation, service quality of the airlines, and contributions to the community by IIAC. The data envelopment analysis (DEA) designed by Cook and Kress (CK Model) was used to maximize the efficiency of commercial facility services, easy access by transportation, service qualify of the airlines, and contributions to the community by IIAC because the model best provided practical plans for a more competitive airport. This paper has three significant results. First, it includes research of passenger terminal-oriented service quality. Second, the author researches service qualify focusing on a three-cornered relation among passengers, airline employees, and IIAC. Third, the paper contains research of service quality focusing on IIAC's employees.

Development and Validation of the Social Entrepreneurship Measurement Tools: From an Organizational-Level Behavioral Perspective (사회적기업가정신 척도 개발 및 타당화 연구: 조직차원의 행동적 관점에서)

  • Cho, Han Jun
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.18 no.3
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    • pp.97-113
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    • 2023
  • In order to generalize the social entrepreneurship model with cooperation orientation and increase the possibility of using the model, this study developed a measurement tool and tested it with 389 executives of social enterprises. For the development of the measurement tool, preliminary measurement items were formed through review of previous studies, and a questionnaire was tentatively composed of 40 measurement items in five areas through an expert panel review of the measurement items. A total of 389 questionnaires were collected by conducting a questionnaire survey targeting Korean social enterprise managers, and exploratory and confirmatory factor analysis were conducted using 375 questionnaires that could be analyzed. Five factors for 24 items were derived through exploratory factor analysis and reliability analysis. Through a series of analysis processes including primary and secondary confirmatory factor analysis, the model fit of the newly constructed social entrepreneurship research model was confirmed, and the validity and reliability of the measurement tools were verified. As a result of this study, the model fit of the social entrepreneurship model(social value orientation; innovativeness; pro-activeness; risk-taking; cooperation orientation) is verified, thereby improving the theoretical explanatory power of social entrepreneurship research and at the same time providing the basis and basis for theoretical expansion of follow-up research. The study proved the possibility of generalizing the social entrepreneurship model with added cooperation orientation, and at the same time, the measurement tool used in this study was widely used as a tool to measure social entrepreneurship theoretically and practically. In addition, it was confirmed that the cooperation orientation is manifested in corporate decision-making and activity behaviors for resource mobilization and capacity building, opportunity and performance creation, social capital and network reinforcement, and governance establishment of social enterprises.

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Development of a Measurement Model of Personal Information Competency in Information Environment (정보 환경하에서 개인정보역량 측정모형 개발에 관한 연구)

  • Yoon, Chui-Young
    • The KIPS Transactions:PartD
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    • v.14D no.1 s.111
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    • pp.131-138
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    • 2007
  • This study developed an efficient model for measuring personal information competency in an enterprise of the information environment. This model includes four measurement domains, twelve factors and feasible measurement items. This verified the validity and reliability of the developed model by factor analysis and reliability analysis through a pilot test with the application of SPSS software, and presented the concrete measurement items that tn efficiently gauge personal information competency. The developed model was applied to the measurement of 264 workers in an enterprise in order to testify its practicability and utilization, and the measurement results were presented. This model will contribute to improving the information competency of human resources in industrial fields.

Developing the Mathematics Teaching Efficacy Beliefs Instrument Korean Version for Secondary Prospective Mathematics Teachers (중등 예비 수학 교사를 대상으로 하는 MTEBI 한글판 개발)

  • Ryang, Dohyoung
    • The Mathematical Education
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    • v.52 no.2
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    • pp.231-245
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    • 2013
  • MTEBI는 미국에서 초등 예비 교사들의 수학 교수 효능감을 측정하는데 자주 이용되는 척도이다. 이 연구의 목적은 MTEBI를 한국의 중등 예비 교사들에게 사용하는 것이 적합한지를 탐색하는 것이었다. 이를 위하여, 미국에 있는 대학원에 다니며 영어와 국어 둘 다 말할 수 있는 박사 학생 두 명이 MTEBI를 브리슬린의 이론대로 국문으로 번역하였고, 그 뒤에 한국에 있는 다수의 수학 교사 교육자들이 번역된 척도를 면밀하게 검토하였다. 한글판 척도를 먼저 작은 표본에서 초벌 실험하였는데, 두 개 문항이 도구의 신뢰도와 타당도를 현저하게 떨어뜨렸다. 본 연구에서는 이 두 개의 유용하지 못한 문항을 대신할 두 개 문항을 더한 23개 문항으로 구성된 척도에 대하여 정규성, 신뢰도, 요인 타당도 등을 658명의 표본에서 검사하였다. 초벌 연구에서 발견된 두 개의 유효하지 않는 문항은 본 연구에서도 역시 그와 같아서, 그 두 문항은 척도에서 제거되었다. 최종적으로 얻어진 21 문항 척도는 한국의 예비 수학 교사들의 수학 교수 효능감을 측정하는데 적합한 척도이다. 앞으로, MTEBI 한글판을 이용하여 한국에서 교사 효능감에 대한 연구가 활발하게 일어나기를 기대한다.

Development of Measurement Indicators by Type of Risk of AI Robots (인공지능 로봇의 위험성 유형별 측정지표 개발)

  • Hyun-kyoung Song
    • Journal of Internet Computing and Services
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    • v.25 no.4
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    • pp.97-108
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    • 2024
  • Ethical and technical problems are becoming serious as the industrialization of artificial intelligence robots becomes active, research on risk is insufficient. In this situation, the researcher developed 52 verified indicators that can measure the body, rights, property, and social risk of artificial intelligence robots. In order to develop measurement indicators for each type of risk of artificial intelligence robots, 11 experts were interviewed in-depth after IRB deliberation. IIn addition, 328 workers in various fields where artificial intelligence robots can be introduced were surveyed to verify their fieldwork, and statistical verification such as exploratory factor analysis, reliability analysis, correlation analysis, and multiple regression analysis was verifyed to measure validity and reliability. It is expected that the measurement indicators presented in this paper will be widely used in the development, certification, education, and policies of standardized artificial intelligence robots, and become the cornerstone of the industrialization of artificial intelligence robots that are socially sympathetic and safe.

Collection and Utilization of the Construction Productivity Data and the Influence Factors Using Information Technology (IT 기술 기반의 건설 생산성 정보 및 영향요인의 수집 및 활용)

  • Lee, Hyun-Jung;Oh, Se-Wook;Kim, Young-Suk;Kim, Yae-Sang;Kim, Sang-Bun
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2006.11a
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    • pp.548-553
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    • 2006
  • Activity-based productivity data can be used as an significant reference in many areas of project management such as performance evaluation and project planning. However, the existence of various factors influencing construction productivity makes it difficult to collect and analyze the productivity data. In the most of the domestic construction sites, there is no systematic method to collect and analyze the productivity data along with information on influencing factors; it is common to heavily rely on experience and intuition of field managers when dealing with construction productivity data. Therefore it is necessary to develop a management system for collecting and utilizing the productivity data as well as the factors influencing construction productivity. The main objective of this research is to define the construction productivity and its influencing factors at the activity level. In addition, methodologies on how to analyze the productivity data and to estimate productivity of future projects are proposed.

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Travel time measurement using sensor loader system (센서부자 시스템을 이용한 도달시간 계측)

  • Hwang, Eui-Ho;Lee, Eul-Rae;Kim, Jeong-Yup;Choi, Hyuk-June
    • Proceedings of the Korea Water Resources Association Conference
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    • 2011.05a
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    • pp.310-310
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    • 2011
  • 본 연구에서는 금강의 평수기 하류 평균도달시간을 산정하고 이를 통해 이수, 치수, 환경적인 측면을 고려하여 유역의 유하량별 하류지점의 도달시간을 실측하고, 측정 자료를 근거로 하여 수학적모델링을 통해 지류 및 본류의 시나리오별 유출량-평균도달시간 관계를 분석하여 수자원의 개발 이용과 보전, 관리를 위한 기초자료를 제공하고자 하였다. 이를 위해 하천 전 구간에서 실측할 수 있는 센서기술을 활용하였으며, 활용한 센서부자를 이용하여 금강의 금남보~공주대교 구간에 대하여 계측을 수행하였다. 계측결과 유출량-평균도달시간에 영향을 미치는 요인으로는 하상경사, 하폭, 지류유입량, 강우량, 식생, 하천구조물 등이 있으며, 이러한 요인을 수리학적 모형을 적용하여 모든 사상에 대해 정확한 해석을 한다는 것은 매우 어려운 일이다. 이로 인해 유출량-평균도달시간과의 관계 분석을 위해서는 많은 계측이 수반되어야 하며, 계측 결과를 토대로 각 하천별 유출량별 평균도달시간 관계에 대한 정확한 해석 방법을 제안하고자 하였다. 본 연구의 계측결과는 평 갈수기 수질사고로 인한 위기상황 대처시 도달시간 참조 자료로 활용이 가능할 것이며, 향후 지속적인 예측을 위해 수치모형의 매개변수를 보정하여 신뢰성 높은 도달시간표 제작이 가능하다. 또한, 기존 홍수예보 자료를 보완할 수 있는 유비쿼터스 기반 실측기술을 개발하고 이를 적용할 수 있는 기반을 구축함으로써 홍수예보의 신뢰성을 확보하고 홍수기댐 운영의 효율성을 확보할 수 있을 것으로 기대된다.

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Calibration System Suitability Evaluation and Test Limits Determination Method through Factor Analysis of Uncertainty (불확도 요인 분석을 통한 교정 시스템 적합성 평가 및 시험기준 결정 방안)

  • Kim, Hong-Tark;Kim, Boo-Il
    • The Journal of the Korea institute of electronic communication sciences
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    • v.14 no.6
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    • pp.1139-1144
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    • 2019
  • A calibration system for diagnosing and confirming the performance of precision measuring instruments minimizes the risk of misjudgment of calibration resulted by complying with international standard requirements in order to ensure the reliability of calibration results. This paper uses a proposed calibration system suitability assessment and a guard-band technique through an analysis of uncertainty factors when it is impossible to acquire and operate high-performance equipment at a calibration laboratory, and proposes an optimized test limit output model substituting performance standards. The proposed method provides an optimized test standard to meet the quantitative evaluation criteria of the calibration system and the probability of false acceptance risk required by international standards.