• Proceedings of the Korea Water Resources Association Conference
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• 2020.06a
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• pp.340-340
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• 2020

본 연구는 산지-도심-해안으로 연결된 해안도시의 지역적인 특성으로 인해 해일과 같은 조위 상승 원인이 침수 및 홍수 위험을 증가시키는 복합재난에 대응하기 위하여 실시간 침수 위험정보 확인 및 대응, 대시민 상황전파 등이 가능하도록 IoT 융합 침수 대응시스템을 개발하는 것이다. 또한, 침수 및 홍수방어벽 등의 구조적대책을 검토하여 실시간 IoT 융합 침수 대응시스템과 연계운영함으로써 해안도시의 시설 및 재산을 보호하고 시민의 안전을 확보하는데 기여할 수 있는 실증연구를 수행하는 것을 목표로 한다. 침수 대응을 위한 구조적 대책은 양산형 IoT 침수 및 하천수위 감지 장비, 센서 연동 침수 및 홍수방어벽, 복합재난알림 디스플레이 등의 개발이며, 비구조적 대책은 강우-하천수위-조위 실측자료기반의 머신러닝 침수위험 분석 모듈 개발, 수치모의에 의한 예상 침수심 및 침수위험지도 작성, 재난상황 전파 알림서비스 등이 있으며 개발된 시제품과 기술을 테스트베드에 적용하고 부산광역시에서 운영하는 재난상황관리시스템인 스마트빅보드(SBB, Smart Big Board)에 연계 및 탑재함으로써 향상된 침수대응 및 대시민 서비스가 가능한 시스템을 구축 및 실증하고자 한다. 센서, 통신, 자료연계 및 분석에 대한 IoT 융합 기술을 침수 대응 기술개발에 적극 활용하여 실측자료와 수치모의 분석 결과가 연계된 침수위험정보를 생산하고 실시간 대응이 가능한 효율적이고 실질적으로 피해를 저감 할 수 있는 기술을 개발하고 적용성을 입증한다면 국내외 해안도시에 확대 보급이 가능해져 침수 피해로부터 효과적으로 국민의 재산과 생명 보호할 수 있다. 또한, IoT 기술을 연계한 재난 모니터링 시스템의 확산으로 복합재난 대응 연구에 기여할 수 있고 상대적으로 실측자료 수집, 연구에 소외되어 온 소하천 등에도 적용이 가능하여 재난으로 인한 사회적 비용을 경감시킬 수 있을 것으로 기대된다.

• Proceedings of the Korean Society for Information Management Conference
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• 2013.08a
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• pp.197-201
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• 2013

서울시 120 다산콜센터는 서울시민의 민원문의 및 처리를 위해 도입된 전화 민원서비스이다. 공공 부분 정보제공 서비스 사업으로는 드물게 매우 활발하게 이용되고 그 역량을 인정받아 다수의 기관으로부터 벤치마킹(benchmarking)의 사례가 되어 왔다. 도서관계에서는 그동안 도서관 이용자의 정보 요구를 해결하기 위한 온라인 오프라인 참고정보서비스(Ask-a-librarian)를 시도하였으나 그 이용실적은 저조하였다. 이에 본 연구는 다산콜센터를 정보제공 서비스 측면에서 하나의 모범사례(Best Practice)로 판단하여 도서관계로 적용해 볼 수 있는 부분을 도출하여 제안해 보고자 한다.

• Proceedings of the Korea Information Processing Society Conference
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• 2013.11a
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• pp.402-405
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• 2013

정부 3.0의 패러다임에 맞추어 사회복지서비스의 복지정책과 수요는 폭발적으로 증가할 것이다. 이에 반해 현장에서 정책을 실질적으로 집행 할 수 있는 인력인 사회복지사 등의 부족으로 실제 국민들에게 혜택이 제대로 돌아가지 못하고 있는 실정이다. 이러한 문제점을 최소화하기 위해서 복지정책의 수정과 함께 사회복지전달체계의 시스템화는 필수적이라고 할 수 있다. 민 관의 복지서비스 지원 시스템과 흩어져 있던 복지자원을 통합하고 시민과 이웃이 모두 참여 할 수 있는 복지서비스 지워 시스템의 구축은 미래 복지서비스의 새로운 방향을 제시할 것이다. 본 논문은 사각지대에 놓인 복지수요자의 발굴이 용이하고 민 관 복지서비스를 통합해서 제공할 수 있는 새로운 사회복지전달체계 시스템을 설계하고 구현하였다.

• Journal of Korean Library and Information Science Society
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• v.49 no.2
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• pp.1-23
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• 2018

The goal of this study is to suggest policy tasks for the public library in Seoul. For this goal, researcher compared macroscopically the gap between the Seoul city and the global competitiveness city using the core index of the public library, and analyzed microscopically the level of the Seoul city and the metropolitan cities and provinces focusing on the public library infrastructure and service index. Next, researcher evaluated the public library policies by linking the "2030 Seoul City Master Plan" and the "Library and Reading Culture Revitalization Plan". Based on the results, researcher proposed branding for global knowledge culture capitals, advancement of core competencies and systems of libraries, composition of citizen centered knowledge culture ecosystem, maximization of citizen's service satisfaction and expected benefits as future-oriented policy tasks of public libraries in Seoul.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.27 no.3
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• pp.151-171
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• 2016

This study investigated the contents of twitters of metropolitans by year and city using language network analysis. The possibility of twitter as a medium of information provision was also explored. This study employed KrKwic, Ucinet6, and Netdraw programs to conduct language network analysis. As the results, the network was mainly formed with information about civic administration (citizen, management, opening service, participation) and information about citizens living (cultural events, parks, way to work) in 2014. However, information about civic service and announcement (citizen, civic opinion, opening service, civic service, events) occupied a central role in the network of 2015. The results showed that different keywords were derived by year and city in network analysis by city.

• Journal of Korea Society of Industrial Information Systems
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• v.25 no.4
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• pp.49-63
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• 2020

Municipal governments today are facing increasingly complex issues while resources continue to be constraint but the service quality expectation from citizen is more demanding. They must develop and implement tools that help manage operations more efficiently. While Lean Six Sigma principle and tools have been widely applied to profit organizations, the extant literature has not provided many cases of such application to local governments. This research presents a case study of applying Lean Six Sigma approaches and tools to a municipal government of a small town in USA to improve process efficiency, quality performance, and citizen satisfaction. In this case study, DMAIC (Define, Measure, Analyze, Implement, and Control) is used as a tool to define current issues, develop, and measure performance metrics, and recommend action plans. The result of this case study shows that applying the principles and tools of Lean Six Sigma provides an excellent way to improve the process efficiency and quality of providing public work services at a local government.

• Journal of the Korean Society for Library and Information Science
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• v.55 no.3
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• pp.239-258
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• 2021

The study examined citizens' information needs, perception and expectations of their public library services in Daejeon. The study analyzed citizens' demands and satisfaction(or dissatisfaction) of library services and facilities to develop comprehensive library plans and detailed strategies to satisfy the diverse users' needs (including non-users' needs) in the middle of rapidly changing socio-technological environments. To achieve the goal, the study collected the data by using both quota sampling and online and offline survey methods, and analyzed the 1,383 data through the statistical processes. The study found out the significant results and features, and suggested the implication and main points to apply the results to developing comprehensive library plans and strategies.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.15 no.3
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• pp.159-174
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• 2020

This study is an empirical study analyzing the effects of positive psychological capital on job burnout. In addition, positive psychological capital played a role in organizational citizenship behavior, and tried to verify the role of organizational citizenship behavior as a black box, or parameter, between job burnout. And then, the sub-factors of organizational citizenship behavior were divided into two: individual-oriented organizational citizenship behavior and organization-oriented organizational citizenship behavior. To this end, a questionnaire survey was conducted for members of small and medium-sized enterprises to compare and analyze the relationship between variables. Positive psychological capital is increasing interest in that it can reduce the job burnout of members and embrace the propensity of young generations represented by millennials because it can improve the effectiveness by developing positive mental states and strengths of the organization. There is a need for research as a keyword. As a result of this study, first, it was found that positive psychological capital of SME(small and medium-sized enterprises) members had a positive effect on organizational citizenship behavior. Second, positive psychological capital was found to have a significant negative effect on job burnout. Third, it was a verification of how positive psychological capital and organizational citizenship behavior affect job burnout. In the relationship between positive psychological capital and job burnout, organization-oriented organizational citizenship behavior was found to play a mediating role. However, it was found that individual-oriented organizational citizenship behaviors among the organizational citizenship behaviors are not valid. In this study, positive psychological capital and job burnout, which have been mainly studied in service workers' emotional workers(crew, nurses, counselors, etc.), nursery teachers, and social workers, were applied to SME members by using the parameters of organizational citizenship behavior. You can put that implication on things. The positive psychological capital and organizational citizenship behavior can be further enhanced through SME members' love for the company, improvement of consideration among employees and resulting organizational commitment and work performance. It could also provide momentum for sustainable management for small and medium-sized enterprises that are relatively short of capital and resources.

• The Journal of the Korea Contents Association
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• v.20 no.4
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• pp.284-294
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• 2020

As a solution to local and social problems, the active use of smart city living labs is becoming increasingly important. The answer to solving local and social problems lies in the citizen and the field. The purpose of this study is to establish a smart city living lab model based on citizen participation. In this study, smart city living lab model(4P-SCLLM) based on citizen participation was established through domestic and overseas living lab methodology and case analysis. In order to evaluate the systemicity and specificity of the 4P-SCLLM, a smart city living lab model, we recently compared it with the living lab process in Busan where smart city living lab is applied. As a result of analyzing, the analysis shows similar trends in each stage, and Busan's private sector showed a similar process to 4P-SCLLM On the other hand, public and private sector cooperation and support systems were found to be less than the 4P-SCLLM model And In technology and methodology, the 4P-SCLLM model is analyzed to have a living lab process that incorporates new technologies. In order to maintain the 4P-SCLLM continuously, first, participants and stakeholders need to participate actively and communicate while collaborating on the whole process from start to finish. Second, public awareness needs to be improved. Third, continuous citizenship verification of services is needed. Fourth, citizens' constant participation is needed. Through these implications, this study proposed 4P-SCLLM as a smart city living lab model suitable for the domestic situation.

• The Journal of the Korea Contents Association
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• v.11 no.9
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• pp.302-314
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• 2011

In today's fast changing management environment, new role of leaders is being emphasized for survival of companies, and organizational achievement must be maximized by using servant leadership strategically. Data were collected from the sample of 435 employee employed service. All analysis were conducted using LISREL 8.30. The research studies how servant leadership influences organizational citizenship behavior through psychological empowerment. The result is as follows. First, it is found that, among the servant leadership's behavior characters, except for empathy and ethics, growth, vision and community building are found to be variables that increase psychological empowerment. Secondly, it is fund that psychological empowerment of organization's members has positive correlation on organizational citizenship behavior. Thirdly, it is found that among the servant leadership's behavior characters, except for empathy and ethics, growth, vision and community building are found to have meaningful positive influence over organized citizens' behavior through psychological empowerment. Likewise, the result means the servant leadership increases organizational citizenship behavior of the members through empowerment. For servant leadership to promote organizational citizenship behavior, it is suggested to emphasize empowerment. In other words, it is important to empower subordinates for servant leadership to make more useful and complete achievement in the organization.