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http://dx.doi.org/10.5392/JKCA.2011.11.9.302

Impact of the Intermediate of Empowerment on the Relationship between Servant Leadership and Organizational Citizenship Behavior  

Hwan, Han-Jin (충청대학 경영학부)
Publication Information
The Journal of the Korea Contents Association / v.11, no.9, 2011 , pp. 302-314 More about this Journal
Abstract
In today's fast changing management environment, new role of leaders is being emphasized for survival of companies, and organizational achievement must be maximized by using servant leadership strategically. Data were collected from the sample of 435 employee employed service. All analysis were conducted using LISREL 8.30. The research studies how servant leadership influences organizational citizenship behavior through psychological empowerment. The result is as follows. First, it is found that, among the servant leadership's behavior characters, except for empathy and ethics, growth, vision and community building are found to be variables that increase psychological empowerment. Secondly, it is fund that psychological empowerment of organization's members has positive correlation on organizational citizenship behavior. Thirdly, it is found that among the servant leadership's behavior characters, except for empathy and ethics, growth, vision and community building are found to have meaningful positive influence over organized citizens' behavior through psychological empowerment. Likewise, the result means the servant leadership increases organizational citizenship behavior of the members through empowerment. For servant leadership to promote organizational citizenship behavior, it is suggested to emphasize empowerment. In other words, it is important to empower subordinates for servant leadership to make more useful and complete achievement in the organization.
Keywords
Servant Leadership; Vision; Community Building; Growth; Empowerment; Organizational Citizenship Behavior;
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Times Cited By KSCI : 1  (Citation Analysis)
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