• Title/Summary/Keyword: 스트레스수준

Search Result 1,476, Processing Time 0.027 seconds

The Mediating Effects of Self-Efficacy and Organizational Commitment in the Relationship between Emotional Labor, Occupational Stress and Depression in a Call Center Counselor (콜센터 상담원의 감정노동, 직무스트레스와 우울과의 관계에서 자기효능감, 조직몰입의 매개효과)

  • Baek, Jong-Tae;Lee, Hu-Yeon
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.19 no.10
    • /
    • pp.290-299
    • /
    • 2018
  • This study was conducted to clarify the mediating effects of self-efficacy and organizational commitment on the level of depression associated with emotional labor and occupational stress of call center representatives. The survey subjects were 486 representatives working in four call centers in D city. Data collection was conducted using structured, self-addressed questionnaires from January 5th to 25th, 2017. The results showed that the depression level of the representatives was significantly higher in the emotional labor and occupational stress groups and higher in the low self-efficacy and organizational commitment groups. The correlations between variables revealed a positive correlation between depression, emotional labor, and occupational stress, but a negative correlation between self-efficacy and organizational commitment. Path model analysis revealed that emotional labor and occupational stress had positive effects on depression, while self-efficacy and organizational commitment was negatively influenced. In addition, self-efficacy and organizational commitment had a mediating effect on emotional labor and depression, while organizational commitment had a mediating effect on occupational stress and depression. Therefore, to reduce the depression level of call center representatives, it is necessary to reduce the emotional labor and occupational stress factors, as well as to have a mental health mediation plan to increase self-efficacy and organizational commitment.

Validation of Casual Model for the Effect of Academic Stress, Anxiety, Interpersonal Dependency and Hopelessness on Depression in Female High School Students (여자고등학생의 학업스트레스, 불안, 대인의존행동특성 및 절망감이 우울에 미치는 영향에 대한 인과모형의 검증)

  • Lee, Hu-Yeon;Cho, Young-Chae
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.19 no.1
    • /
    • pp.208-217
    • /
    • 2018
  • This study was designed to examine the influence of academic stress, anxiety, interpersonal dependency, and hopelessness on female high school students and their level of depression. The study subjects were 684 students attending an all-female high school in C city. Data were collected by self-administered questionnaires between November 1st, 2016 and December 31st, 2016. The data were analyzed using the SPSSWIN(ver. 21.0) program. The mean values of the level of depression were analyzed by the t-test and ANOVA. The correlation coefficientswereobtained by Pearson correlation analysis and acovariance structure analysis was performed on the factors affecting the level of depression. It was found that the level of depression among all of the subjects was significantly higher within the group with a higher level of academic stress, anxiety, interpersonal dependency, and hopelessness. Thus, the level of depression was positively correlated with the levels of academic stress, anxiety, interpersonal dependency, and hopelessness. The factor that had the most influence on depression was the anxiety factor, followed by interpersonal dependency and academic stress. This result suggests that the level of depression in female high school students has a causal relationship with academic stress, anxiety, interpersonal behavioral characteristics, and hopelessness. Therefore, the most effective strategy to reduce the level of depression among female high school students would appear to be efforts to decrease their academic stress, anxiety, and interpersonal dependency.

A Study on Stress of Family Caregivers Caring for Demented Elderly (치매노인을 돌보는 가족구성원의 스트레스에 관한 연구)

  • Kim, Hyo-Shin
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.11 no.12
    • /
    • pp.4833-4842
    • /
    • 2010
  • The purpose of this study is to identify the differences of stress according to general characteristics and find stress related factors to reduce stress level of family caregivers for demented elderly. Subjects were 72 family caregivers for demented elderly in Seoul and Gyunggi province. Stress were analyzed by t-test, ANOVA, Scheffe test and multiple regression according to gender, age, residence, marital status, number of family members, number of children, religion, education level, occupation, monthly income, relation with the demented elderly, caring years of the demented elderly and symptom of family caregivers for demented elderly. The results were as follows. First, the stress of family caregivers for demented elderly were significantly high in number of family members who live alone with demented elderly, education level with elementary school or below, monthly income with below 2,000,000 won, and the ones who have symptom by taking care of demented elderly. Second, stress related factors of family caregivers for the demented elderly were women, age between 60-69, number of family members that live alone with demented elderly, education level with elementary school or below, monthly income with between 1,000,000 - below 2,990,000 won, daughter-in-law and son of demented elderly. The family who live alone with demented elderly, family with low education level and low monthly income were important variables of family caregivers' stress for the demented elderly. Therefore it is assumed that support for family who living alone with demented elderly, family with low education level and low monthly income can reduce the stress of family caregivers for the demented elderly.

The Association between Health Teachers' Stress, Burnout, and Self-Efficacy: A Path Analysis Approach (보건교사의 직무 스트레스와 소진 및 자기 효능감에 대한 구조모형: 경로분석)

  • Lee, Mi-Joon
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.21 no.1
    • /
    • pp.317-325
    • /
    • 2020
  • Using a structural model, this study aims to verify the association between job stress, burnout, and self-efficacy levels of health teachers responsible for school health. Structured questionnaires were administered to 814 health teachers, and validated through Structural Equation Modeling (SEM). The study results show that job stress of the health teacher was 2.9±0.64 and burnout was 2.6±0.52, which was slightly lower than the median of the Likert 5-point scale, while self-efficacy was 4.1±0.51. Various sub-factors contributed to the scores: 'student and family' and 'peer teacher's perception' were high for job stress, while 'work in charge' was high for burnout. Job stress of health teachers resulted in increased burnout and decreased self-efficacy. Furthermore, increased burnout significantly decreased self-efficacy. Hence, job stress affected burnout, and burnout affected self-efficacy. Our data clearly demonstrates that job stress is very important to reduce burnout of health teachers and increase their self-efficacy. Therefore, various efforts are required to lower job stress. This study will help to establish new policies and practical improvement plans to reduce job stress and exhaustion of health teachers, and consequently increase their self-efficacy.

The effects of perceived neighborhood disorder on problem behavior among adolescents -The mediating effects of parent-child stress- (인지된 동네 무질서가 청소년의 문제행동에 미치는 영향 -청소년의 부모관계 스트레스의 매개효과-)

  • Jung, Sun Hee;Yoo, Joan P.
    • Journal of the Korean Society of Child Welfare
    • /
    • no.56
    • /
    • pp.1-32
    • /
    • 2016
  • The present study examined the mediating effects of parent-child stress on the relationship between perceived neighborhood disorder and problem behaviors. The research hypotheses were based on Pearlin's(1999) stress process model and findings from previous literature. The data from the $4^{th}$-wave of the Korea Youth Panel Survey (KYPS; a panel survey of $8^{th}$-grade students) were analyzed to identify the relationships between the study variables. The sample included 2,301 adolescents (16 to 18 years old). Findings showed that parent-child stress partially mediated the relationship between perceived neighborhood disorder and problem behaviors in adolescents. As adolescents perceived more neighborhood disorder, they were more likely to experience anxiety/depression and aggression. In addition, greater neighborhood disorder were found to be associated with the higher levels of the parent-child stress. Furthermore, when controlling for perceived neighborhood disorder, the higher levels of the parent-child stress were found to be associated with the higher levels of anxiety/depression and aggression. The Sobel test and bootstrapping results showed that parent-child stress partially mediates the relationship between perceived neighborhood disorder and anxiety/depression, as well as the relationship between perceived neighborhood disorder and aggression. Based on the results, we discussed social welfare implications of the study findings to prevent adolescent problem behavior as well as the limitations of the study.

The Effects of Forest Bathing on Social Psychological and Job Stress (삼림욕이 사회 심리적 및 직무적 스트레스에 미친 영향)

  • Sin, Bangsik;Lee, Keun Kwang
    • Journal of Naturopathy
    • /
    • v.7 no.2
    • /
    • pp.51-62
    • /
    • 2018
  • Purpose: The purpose of this study was to investigate the changes of stress and cumulative stress in 49 people and the changes of job stress, socio-psychological stress and anxiety relief levels by conducting a survey of 85 people after Gyorae forest bathing. Methods: The level of stress was measured using the uBioMacpa, and questionnaire was conducted to derive the data. Results: In the stress level after the forest bath, the control group showed no significant and the experimental group showed a significant decrease in the bathing (p<.043). In the cumulative stress change, the control group showed no significant difference after the bathing, but experimental group decreased significantly (p<.02), and in the variance analysis, there was a significant difference between the groups, and also between the group and the before and after tests (p<.002). In the questionnaire about job stress, there was no significant difference in physical environment and job demand. Overall, in the case of job stress, there was a significant decrease (p<.001). Job autonomy, relationship conflict, organizational unfairness, inadequate compensation, and workplace culture also had a significant decrease in stress (p<.001). The social psychological stress was significantly decreased after bathing (p<.001). The state anxiety decreased significantly (p<.001) after forest bathing. Conclusions: After the forest bathing in the Gyorae forest, the stress and anxiety are both reduced and significant, providing basic information that is very helpful as a natural healing place for stress relief.

  • PDF

Convergence Relationship between Occupational Stress and Fatigue Symptoms among Blue Collar Workers in Manufacturing Plants (제조업 생산직 근로자들의 직무스트레스와 피로와의 융복합적 관련성)

  • Shin, Eun-Sook
    • Journal of the Korea Convergence Society
    • /
    • v.7 no.1
    • /
    • pp.57-68
    • /
    • 2016
  • This study has been conducted to determine the fatigue symptoms(MFS) and its convergence association with occupational stress(KOSS) among small scale manufacturing male workers. The self-administered questionnaires were given to 428 workers employed in 14 work places under 50 members of manufacturing industries during the period from September 1st to 15th, 2015. As a results, the level of fatigue symptoms(MFS) was positively correlated with occupational stress(KOSS). Hierarchial multiple regression analysis revealed that the factors of influence with explanatory powers of 34.1% on fatigue symptoms(MFS) included sex, BMI, subject health status, smoking, regular exercise, drinking coffee, visiting out-patient department, sense of satisfaction in job life, and occupational stress(KOSS). Above results suggested that the level of occupational stress(KOSS) is so convergence influenced by variable factors as well as sociodemographic characteristics, health related characteristics and job-related characteristics, to a greater extent, by occupational stress(KOSS).

The Moderating Effect of Team Relationship Oriented Climate on the Relationship between Job Demand and Job Stress (직무요구와 직무스트레스 관계에 대한 팀의 관계중시풍토의 조절효과)

  • Kim, Hyun-Hae;Tak, Jin-Kook
    • The Korean Journal of Applied Statistics
    • /
    • v.23 no.3
    • /
    • pp.559-571
    • /
    • 2010
  • The Demand-Control model has been one of the most popular theoretical models to explain job stress. This study extends the Demand-Control model to the team level and examines the relationship between job demand and job stress to tests the moderating effect of the `team relationship climate' on the relationship between job demand and job stress. Data were collected from 34 teams across 19 organizations and analyzed using HLM. The results showed that job demand was significantly related to job stress. Based on the team level analysis, the team relationship climate was found to moderate the relationship between job demand and job stress. In addition, the consideration behavior by the leader was significantly correlated with the team relationship climate. Finally the theoretical and practical implications and limitations of this study were discussed.

Differences of Social Anxiety and Stress Coping Style by Self-Efficacy in College Students (대학생의 자기효능감 수준에 따른 대인불안과 스트레스 대처방식 차이)

  • Park, Soonjoo;Bae, Daeun
    • The Journal of the Korea Contents Association
    • /
    • v.15 no.10
    • /
    • pp.305-315
    • /
    • 2015
  • The purpose of this study was to investigate the differences in social anxiety and stress coping style by the college students' levels of self-efficacy. The convenience sample consisted of 400 college students in six universities. The data were collected from May to June in 2013 using the following instruments: the Self-Efficacy Scale, the Interaction Anxiousness Scale and the Ways of Coping Questionnaire. Descriptive statistics, t-test, ANOVA, and Pearson correlation coefficient were used to analyze the data using SPSS 21.0. Self-efficacy was found to have negative relation with social anxiety and positive relation with active coping style while social anxiety was negatively related to active coping style and positively to passive coping style. There were differences in social anxiety and stress coping style in accordance with the level of self-efficacy. The higher group in self-efficacy used more active coping than the lower group. The support and intervention program to increase self-efficacy would be effective in decreasing social anxiety and increasing active coping style among college students.

A Study on relationships among Parent-adolescent communication, Self Differentiation, Self Esteem, Life Stress in Nursing department students (일 간호 대학생의 부모-자녀 간 의사소통, 자아분화, 자아존중감 및 생활스트레스)

  • Jeon, Mi-Kyung;Kim, Minsuk
    • Journal of Digital Convergence
    • /
    • v.11 no.4
    • /
    • pp.293-302
    • /
    • 2013
  • The purpose of this study was to explore relationship among communication with parent, self differentiation, self esteem, life stress in nursing department students. Data were collected from 305 nursing department students and analyzed using descriptive statistics, t-test, ANOVA, Bonferroni's test, Pearson's correlation coefficients and multiple regressions with the SPSS/WIN 18.0 program. Stress frequency differed according to stress importance, self differentiation, self esteem. Hierarchical multiple regression analysis showed stress importance, self differentiation, self esteem explained 38.6% of the total variance in stress frequency. The findings indicate that stress importance, self differentiation, self esteem have an influence on stress frequency. We need to develop and provide nursing intervention programs to decrease college student's stress.