• Journal of Digital Convergence
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• v.20 no.2
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• pp.63-75
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• 2022

In this study, the smart docent interface provided at 25 exhibition halls at domestic and foreign were compared and analyzed based on affordance. Heuristic evaluation techniques were adopted, centered on a small number of experienced people, and six research participants were selected based on Jacob Nielsen's guidelines that five to eight people per set of research can achieve sufficient results. As a result of comparative analysis of affordance, smart docent used in the Oriental showed a higher average value than smart docent used in the Western, but a lower value for sensory affordance alone. In addition, the categories were subdivided to derive the affordance values for each country, and a singularity was found that the sensory affordance of smart docents used in the United States represents the highest value compared to other countries. In conclusion, this study was able to compare the four affordances of smart docents used in domestic and foreign exhibition halls while presenting directions for future behavioral improvement, which could provide practical implication for smart docent interface design and exhibition hall service strategies.

• The Journal of the Korea Contents Association
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• v.16 no.1
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• pp.329-341
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• 2016

With the introduction of smart phones in the late 2000's, the audio guides of museums have been gradually replaced by the mobile apps of smart phones. Although many studies have been already conducted about the mobile apps in the fields of tourism or finance, it is hard to find empirical research on the mobile docent apps. This study aimed to investigate the influence of the various factors of mobile docent apps on user satisfaction and intention to reuse. For this goal, based on the review of literature and the Technology Acceptance Model (TAM), a research model was constructed that consists of information timeliness, information service quality, ubiquitous access, and interactivity, along with the variables of TAM such as perceived ease of use, and perceived usefulness. A survey was conducted at Rodin museum in the United States where all the information about exhibitions is provided over a smart docent app. 210 surveys were collected, and 204 valid ones were used for analysis. The analysis using structural equation modeling revealed that information timeliness, information service quality, and interactivity have significant influence on perceived ease of use; ubiquitous access and interactivity showed significant impact on perceived usefulness. The perceived ease of use and usefulness then had significant impact on satisfaction and intention to re-use.

• Electronics and Telecommunications Trends
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• v.30 no.3
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• pp.42-51
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• 2015

스마트 전시안내는 박물관이나 전시관에서 도슨트나 큐레이터가 할 수 있는 역할과 기능을 스마트 전시공간 조성과 스마트 디바이스 및 웹/앱을 활용해서 관람객에게 제공하는 것이다. 스마트 전시안내에서는 관람객 개인마다의 에피소드가 만들어 질 수가 있고, 물리적인 전시물이 주고자 하는 내러티브를 관람객의 눈높이에 맞추어 재구성해 나갈 수 있도록 도움을 주며, 실제 전시공간을 정보적으로 확장한 가상세계에서 관람객과 전시물, 관람객과 관람객, 관람객과 소설네트워크 간의 공유관계를 형성할 수 있다. 본고에서는 스마트 전시안내 서비스 연구사례로서 대전 천연기념물센터에서 서비스 중인 '메타버스 기반 스마트 전시안내 시스템'을 분석하고 ICT 융합의 범위와 한계를 이해함으로써 박물관 전시관이 다시 찾고 싶은 문화체험 공간으로 나아갈 방향을 제시하고자 한다.

• The Journal of the Convergence on Culture Technology
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• v.8 no.4
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• pp.423-428
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• 2022

This paper deals with whether it is possible to find a way to solve the conflict between villagers and tourists by newly defining the difference between free village and public tourist destinations in Korea, reinforce the insufficient guidance and notification services with realistic media, and implement additional killing contents and attractions. Location-based service enables real-time docent service and emergency response and smart glass thread.

• The Journal of the Convergence on Culture Technology
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• v.9 no.1
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• pp.45-51
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• 2023

As COVID-19 made it difficult to travel abroad and attract domestic tourists to foreigners, the phenomenon of MZ generations flocking to Jeju through consumption patterns occurred. In this study, if Jeju Island uses Jeju's rural tourism and smart glasses to study how to attract and cope with domestic tourists after the pandemic and build a mobile application or smart glass to tour based on village maps, the docent guide service through smart glasses will help tourists. Furthermore, it would be very beneficial to introduce a location-based service to provide the necessary information at the location according to the movement path of tourists. In fact, we conclude that it can be implemented through the development of the Hansung Baekje Museum, and hope that the actual media can be applied to free tourist courses such as Jeju Olle Trail, as it provides various contents in selective development such as AR and VR.

• Journal of Digital Contents Society
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• v.17 no.6
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• pp.545-553
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• 2016

In this study, we propose an information providing and learning system using augmented reality in the exhibition (museum, performance) environment. In a typical exhibition space, a description of a picture or a photograph is provided in a printed matter or a space in the form of an information space (explanatory space), or an auxiliary explanation using an 'audio guide' or a 'docent' program. Augmented reality technology is applied to the exhibition space in the form of a fusion of these methods, and the description of the exhibition is provided to the user in various forms such as text, picture, audio and image, thereby providing stereoscopic information and learning. We apply the augmented reality technology in a specific exhibition space and utilize it as a tool of providing information and learning using image description of pictures.