• Information and Communications Magazine
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• v.29 no.12
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• pp.10-17
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• 2012

본고에서는 2015년까지 전체 근로자의 30%가 스마트워크를 이용하여 일할 수 있는 환경 구축을 목표로 방송통신위원회가 추진하고 있는 스마트워크 활성화[1][2]를 위해 한국전자통신연구원을 중심으로 국내에서 연구개발이 진행중인 실감 텔레프레즌스 기술에 대해 알아본다. 이 기술은 재택근무, 스마트워크센터를 활용한 업무, 모바일 오피스, 회사 내에서의 이동을 최소화하는 등의 다양한 스마트워크 환경에서 이용자들의 이용만족도를 충족하는 동시에 효과적인 대면 업무가 가능하도록 함으로써 스마트워크의 활성화 및 확산에 크게 기여할 것으로 예상한다.

• Journal of Digital Convergence
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• v.11 no.1
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• pp.191-198
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• 2013

The interests in alternative office systems and solutions (called smart work in Korea) are growing. With the lens of boundary theory, this paper tries to understand the nature of work/nonwork boundaries which smart work will be expected to blur. Boundary theory provides permeability, boundary strength, and interference as its key concepts and an empirical study is performed about the individual perception on those concepts. The result of the survey from telecommuters and/or smart work center users at the Company K shows that they perceive work/nonwork permeability, boundary strength, and interference are asymmetric. The result suggests that asymmetric nature of the work/nonwork boundaries should be taken into account when alternative office systems are brought into use.

• Information and Communications Magazine
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• v.29 no.12
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• pp.25-30
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• 2012

시간과 장소에 제한 없이 편리하게 근무함으로써 업무 효율성을 향상시키기 위한 "스마트워크 활성화" 계획이 수립되어 추진중에 있다. 스마트워크 유형으로는 모바일 오피스, 홈 오피스, 스마트워크 센터 그리고 스마트 오피스로 구분될 수 있다. 이러한 스마트 근무 환경을 구축하기 위해서는 제약없는 정보 공유와 상호 협력이 가능하도록 원격 협업 시스템이 도입되어야 한다. 원격 협업에 가장 많이 활용되고 있는 영상회의 경우, 이미 상용화 제품이 널리 사용되고 있으나, 이기종 제품간 상호연동이 되지 않고 있어 이를 해결하고자 하는 표준화가 진행되고 있다. 또한, 영상회의 시스템은 실제 참가자들이 동일한 장소에 모여 회의를 하는 것처럼 실감적인 환경을 지원하기 위해 텔레프레즌스 시스템으로 발전하고 있는 추세다. ITU-T, IETF, IMTC 국제 표준화 단체에서는 여러 유형의 영상회의 또는 텔레프레즌스 시스템간 상호 연동성을 보장하기 위해 요구되는 연동 기술 표준을 개발하고 있다. 본 고에서는 ITU-T SG16 Q5, IETF CLUE 워킹그룹에서 진행중인 최신 표준화 동향을 소개한다. 또한, 공공 및 민간기관에 스마트워크 확산을 위해 이기종 영상회의 시스템간 연동이 가능한 국내 표준 개발이 진행되고 있는데, 주요 기술 이슈에 대한 동향을 소개하고자 한다.

• Journal of Service Research and Studies
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• v.7 no.4
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• pp.69-81
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• 2017

Smart work refers to enhancing the efficiency of work by utilizing smart devices. Smart work improves business productivity by improving business productivity of companies, reducing costs, but there is a threat to various information protection. To operate telecommuting, mobile office, and smart work center, hardware and software are needed to support various network resources, servers, and platforms. As a result, there are many vulnerabilities to security and information protection that protect information resources. In this paper, we analyze the smart work environment for smart work service and analyze vulnerability for smart work information protection through analysis of IOS27001 and KISA-ISMS. We have developed requirements for information protection requirements for users and service providers. We have developed a solution for information security protection for smart work environments such as common parts, mobile office, telecommuting, and smart work center for security threats and weaknesses per smart work type.

• Journal of Service Research and Studies
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• v.3 no.2
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• pp.19-32
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• 2013

An explosive growth of mobile devices and smart phones, such as Tablet PC using wireless Internet, is changing the Information environment rapidly. Smart technology telecommuting work or smart work centers, mobile devices, and configure your environment to take advantage of remote collaboration. Also, you do not have the limitations of time and space provides a flexible working environment. Smartwork environment is an IT environment to be provided to carry out the business by accessing remotely via smart device outside of the internal IT infrastructure of an existing. Smartwork system to increase the work efficiency is present to what information protection threats according to their convenience. Safeguards information that can be utilized to build a secure smartwork environment is required. Therefore, in this paper, we examined the worksmart information protection measures that can protect the information be reconciled smoothly to fit the smartwork environment.

• Journal of the Korea Convergence Society
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• v.8 no.11
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• pp.393-401
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• 2017

Assuming that Smart Work will have a positive effect on job satisfaction, and which, in turn, will improve productivity, domestic and international organizations have adopted and implemented Smart Work. However, leading companies have recently reduced or shut down operations of Smart Work. If Smart Work had really brought about the improvement of productivity, there would be no reason for organizations to take such action. Therefore, this paper reviews the relationship among Smart Work, job satisfaction and productivity. Based on the National Digital Science Library (NDSL) database, we select eight references related to Smart Work, and analyze them systematically. The previous empirical studies show that Smart Work produces a positive outcome for job satisfaction, which, in turn, improves productivity. However, we find that the previous research has a problem demonstrating the relationship between job satisfaction and productivity, because they has unclearly measured the concept of job satisfaction. This research deeply discuss this issue, and provides future research direction.

• Journal of Digital Convergence
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• v.12 no.1
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• pp.229-239
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• 2014

Smartwork technology, using teleworking, smartwork centers and mobile terminal, provides a flexible work environments without constraints of time and space. Smartwork system to increase the work efficiency has the information protection threats according to their convenience. Thus, in order to build smartwork, it is proper to provide information protection audit to help ensure the information protection. In this paper, we have proposed an infortaion protection audit model at the practical and technical level for building a smartwork environment. We were classified as a terminal, network and server area for information protection, and derived a professional information protection check items. Further, by establishing a smartwork information protection audit time to map ISMS control items, we have proposed an audit model so that it is possible to improve the security and efficiency. It also verified whether the proposed model is suitable or not by doing a survey if deduced audit domain and check items correspond with the purpose of the smartwork information protection audit to auditors and IT specialists. As the result, this study was 97% satisfaction out of 13 check items.

• Information Systems Review
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• v.14 no.2
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• pp.65-92
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• 2012

Smart work, which is defined as work performed at home, satellite offices or with the smart devices to continually collaborate with the co-workers in anytime, anywhere using IT, is attracting much attention as an alternative work way to cope with the demographical changes of the low fertility and aging. Whereas some implementation cases of smart work have been considered as the success, the other cases have been reported as the failure to implement smart work practices. Nevertheless, there are few researches to identify the reasons of successful ways to adopting smart work. This study integrated the IT-based changes with the smart work practices to identify the critical success factors of smart work in individual, organization and industry levels. As the results, we found out the expected values of introduction, core elements of implementation, and industry characteristics to efficient adoption for smart work. Also, this study compared these evidences with the incumbent smart work policies. The contributions of this study is to develop the guideline to adopting smart work, the smart work implementation strategy and the improvement on the business process.

• Journal of Digital Convergence
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• v.13 no.4
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• pp.101-114
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• 2015

The purpose of this study is first to understand agent's turnover from both academic and perspectives. Then we suggest convergence of smart work paradigm and supervisor's support as the relieving factors of turnover, The research model of this study is based upon reviews of turnover literature, the smart work and supervisor's support as moderating variables from which research hypotheses were derived. The data came from the survey from financial sector agents such as banking, insurance, and others. The analyses has been done by SPSS 20.0, We used multiple regressions to test the effects of the tested variables on the dependent variable, job satisfaction. The results of this study find significant relations of smart work and supervisor's supports in relations to personal and job-related turnover. The implication is smart work and supervisor's supports play significant role in increasing job satisfactions. Major finding is too much supervisor's supports ignoring agent's situations may bring reverse effects on relieving turnover.

• Informatization Policy
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• v.17 no.4
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• pp.3-22
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• 2010

The purpose of this study is to provide the fruitful directions for the future studies on smart work by analyzing the past and present trends that are related to smart work. For this, a wide range of materials and MA and PhD treatises produced from 1992 to the present have been collected and have been analyzed on the basis of various standards, including objective of study, approach method, methodology, method of data collection, statistical technique of analysis, summary of problems and alternativesto overcome limitations. Lessons and implications of this study for the possibility of smart work are presented. I hope this study will contributeto future studies concerned about smart work.