• Title/Summary/Keyword: 소셜 커머스

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A Study for Enhanced Mobile Social Commerce Coupon Payment System using QR Code and NFC (QR 코드, NFC를 활용한 발전된 모바일 소셜 커머스 쿠폰 결제 시스템에 관한 연구)

  • Kang, Jun young;Son, Jun Hyeok;Kwak, Kyung Sup
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2015.01a
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    • pp.325-328
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    • 2015
  • NFC란 Near Field Communication의 약자로, 양방향 통신을 지원하는 근거리 통신 방법으로, 저전력, 사용의 편이성 등이 새롭게 각광받고 있는 차세대 통신수단이다. 본 논문에서는 기존의 바코드와 유사한 QR코드와 NFC를 모두 이용하는 모바일 환경에서의 소셜 커머스 결제 시스템을 제안한다. NFC를 사용하여 결제하는 제안된 방식이 기존의 결제 방식에 비하여 간편하고 편의성이 증대됨을 보인다.

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Effect of Perception Towards Service Failure Seriousness By Social Commerce Companies and Service Providers on Repurchase Intention and Revisit Intention (소셜커머스와 서비스제공 업체의 서비스실패 심각성 지각이 재구매 의도와 재방문 의도에 미치는 영향)

  • Yun, Dae Hoong;Park, Byung Nam
    • Journal of Service Research and Studies
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    • v.6 no.3
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    • pp.107-122
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    • 2016
  • This study was intended to examine the effect that the quality of service delivered by social commercial companies and service providers and perception towards seriousness of service failure would have on the intention of repurchase and revisit. 10 hypotheses were derived from literature review. excluding the questionnaires that contained many missing values or inconsistent or insincere answers. The results of this study can be summarized from 3 aspects. First, it was found that the quality of service delivered by social commerce companies had a statistically significant effect on social commerce companies' service failure(Hypothesis 1) and social commerce company repurchase intention(Hypothesis 3) in connection with the effect that the quality of service delivered by social commerce companies and service providers would have. The quality of service delivered by service providers was found to have a statistically significant effect on service providers' service failure(Hypothesis 2) and service provider revisit intention(Hypothesis 4). Second, the perception towards seriousness of service failure by social commerce companies and service providers was found to have the following effect: The service failure by social commerce companies(Hypothesis 5) was found to have a statistically significant effect on service provider revisit intention(Hypothesis 8), but did not have a statistically significant effect on social commerce company repurchase intention (Hypothesis 6). The service failure by service providers was found to be statistically significant for service provider revisit intention(Hypothesis 7) and social commerce companies purchase intention(Hypothesis 9). Finally, service provider revisit intention was found to be statistically significant for social commerce company repurchase intention(Hypothesis 10).

Proposal of social commerce model for B2B (B2B 거래 기반의 소셜커머스 모델 소개)

  • Yoo, Soonduck;Kim, Jungihl
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.12 no.6
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    • pp.207-213
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    • 2012
  • With development of IT technology, B2C Social Commerce makes the change from closed type of transaction to the form of an open trading. Also by dramatically reducing the intermediate distribution and removing distribution costs, it provides goods at unbeatable prices to consumers. Depending on the flow of the times, the business-to-business struggles with the difficulty of PRM management and fast promotion of new products. Therefore, it is required B2B Social Commerce, new platform that can collect distribution and consumption firms in one place which is similar to B2C Social Commerce. Unlike the case of B2C social commerce, B2B Social Commerce should have an essential element, Installment payment system to pay over the period without purchase in accordance with the payment paid as a lump sum. B2B Social Commerce model which is introduced in this study will provide the solution of B2B transaction problems, opening up new markets and bring the expansion of the electronic market.

A Study on the Factors Influencing Acceptance of Social Media-based Smart Commerce Service through Personal Innovativeness (개인의 혁신성이 소셜미디어 기반 스마트커머스의 수용에 미치는 영향 요인 연구)

  • Lee, Sang-Ok;Lee, Sang-Ho
    • Journal of Digital Contents Society
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    • v.19 no.3
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    • pp.547-559
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    • 2018
  • This study deals with the factors influencing acceptance of social media-based smart commerce service through personal innovativeness by quantitative empirical research method. Researchers have viewed that personal innovativeness affects the aesthetic criteria, hedonic value, economic value, and subjective norms, which are subdivided elements of emotion and characteristics. The hypothesis is that the emotional and characteristics variables affect the variables such as purchase intention and word of mouth intention of the TAM and the post acceptance model (PAM). The research model proposed in this study is a integrated model of proven models in previous studies, and it is expected that there will be a theoretical and practical contribution of research. The researchers hope that this study will make a significant contribution to the industry and policy in dealing with the acceptance of smart commerce services emerging in the area of e-commerce and social media marketing.

Social Network Service how to take advantage of Social Commerce?: Focus on Distribution implications (소셜네크워크 서비스를 소셜커머스 유통시장에 어떻게 활용할 것인가?: 정책적 함의를 중심으로)

  • Kim, Koosung
    • Journal of Digital Convergence
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    • v.10 no.11
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    • pp.261-269
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    • 2012
  • The purpose of this study was to suggest policies that take advantage of social networking services in the field of social commerce. Presented it, in order for the concept of a social network service for the first time, were examined by four representative types of social network services, and analyzed the characteristics of each. Domestic current status and concepts presented and the addition of social commerce, and analyzed the characteristics of each type proposed six kinds. Utilizing social network services to the end, was to suggest measures that can be incorporated into the social commerce business. The results of this study suggested that the marketing implications for how social network services in the social commerce business that can be utilized in companies that will say that its worth.

The way to improve trust ratio of opinion mining by using user information (사용자 정보에 따른 오피니언 마이닝 신뢰성 향상 방법)

  • Lim, Ji-Yeon;Kim, Lee-Jun;Kim, Ung-Mo
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2012.01a
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    • pp.261-262
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    • 2012
  • 소셜 네트워크의 부상과 함께 소셜 네트워크를 이용하여 홍보를 하는 소셜 커머스 시장도 커지고 있다. 소셜 커머스의 경우 일정한 인원 이상이 구입을 해야 거래가 성립한다. 그래서 실질적으로 환불이나 반품이 힘들기 때문에 그만큼 상품평이 구매에 미치는 영향이 크다고 볼 수 있다. 하지만 이러한 상품평의 경우에도 개인의 상황이나 취향 등에 따라 상품평이 주는 정보의 방향이 크게 바뀔 수 있다는 단점도 있다. 본 논문에서는 오피니언 마이닝을 이용하여 의미를 추출하고, LIWC를 통해 사용자의 기본 정보 및 심리 등을 파악하여 보다 정확한 고객의 개인별 상황에 맞는 상품 평점을 제시한다.

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The Influence of Social Commerce's O2O Service Characteristics on Consumers' Social Psychological Perception (소셜커머스의 O2O 서비스 특성이 소비자의 사회심리적 인식에 미치는 영향)

  • Lee, Jae-Kyu;Jeong, Seong-Min
    • Management & Information Systems Review
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    • v.38 no.2
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    • pp.29-46
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    • 2019
  • O2O services, a form of mobile commerce, are increasing due to the widespread use of smartphones and the rational consumption trend of young consumers. In addition, the introduction of Social Commerce's O2O service has transformed customer experience into innovation. Therefore, the purpose of this study is to investigate the effect of O2O service characteristics and social commerce provider characteristics on the social commerce 's O2O service as a social psychological image that consumers have at the point of purchase and use time, as a smart shopper feeling and a cheapness shopper feeling. And the relationship between consumer satisfaction and intention to use through Structure Equation Modeling, and to suggest the implications for O2O service management that can provide greater satisfaction to consumers by identifying the process of creating satisfaction of O2O service. The results of the study show that price discounts and scarcity of social commerce's O2O service characteristics have shown that it increases smart shopper feeling. Also, it was confirmed that brand awareness and ease of purchase, which are characteristics of social commerce, confirms the increase of cheapness shopper feeling. We also confirmed the effect of smart shopper feeling and cheapness shopper feeling on satisfaction. This satisfaction has a positive effect on the intention to use. The result of this study is that it is necessary to reduce the cheapness shopper feeling of consumers and to emphasize the price discount and scarcity so that the smart shopper feeling occurs in order to satisfy the consumers who purchase O2O service products.

Study on SNG Business Model based on Social Commerce - In the Case of Developing Games(Tour City) (소셜커머스에 기반한 SNG 비즈니스 모델에 관한 연구 -개발게임(Tour City)사례를 중심으로)

  • Kim, Tae-Gyu;Ryu, Seuc-Ho;Lee, Wan-Bok;Lee, Dong-Lyeor;Kyung, Byung-Pyo
    • Journal of Digital Convergence
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    • v.10 no.10
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    • pp.457-463
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    • 2012
  • Social network game (SNG) literally is a game based on the relationship between social network or Relationships with people is an important element in the game you need to make full use of them is that you can smooth progress. The form of a social network game activities in the social network game applications by linking corporate products and can be induced to purchase marketing and advertising through in-game social network game on the company's Web site or by connecting the mall and shop are also available. In this study, SNG business models, Case For game development, social commerce based on the new proposed future revenue model linking scheme is proposed.

Advertisement Coverage Analysis of Social Commerce Service with D2D Communications (D2D 통신을 이용한 소셜커머스 광고 커버리지 분석)

  • Kim, Jun-Seon;Lee, Howon
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.18 no.7
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    • pp.1547-1556
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    • 2014
  • In this paper, we propose cost-effective device-to-device (D2D) advertisement scenario with properties of proximity and timeliness through the convergence of D2D communications and social commerce service. We numerically analyze advertisement dissemination effect of the proposed scenario according to the number of sectors, and demonstrate the performance of the normalized D2D coverage, the average number of D2D users, and the average D2D coverage per user via intensive simulations. We verify the accuracy of the results for our numerical analysis compared with the simulation results.

Effects of determinants of purchasing accommodation products on purchase intention -social commerce and home shopping- (숙박상품 구매자의 구매결정요인이 구매의도에 미치는 영향 -소셜커머스와 홈쇼핑의 비교분석-)

  • Choi, Dong-Heui
    • Journal of Digital Convergence
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    • v.20 no.5
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    • pp.337-343
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    • 2022
  • This study attempted to find out whether there is a difference between social commerce and TV home shopping in the relationship between the purchasing decision factors and the purchasing intention of accommodation product buyers. A survey was conducted for 20 days from March 7 to March 26, 2022, and 205 copies were used for empirical analysis. As a result of the analysis, the purchasing determinants were divided into four factors: reliability, playability, convenience, and economy. As a result of the analysis, it was found that the purchase determinants influenced the purchase intention in the order of playability, reliability, economy, and convenience, while social commerce had the greatest influence on playfulness and home shopping. Social commerce is considered to be important in terms of persuasion based on the product information provided, and consideration of how lively and enjoyable home shopping creates broadcasting videos.