Journal of Digital Contents Society (디지털콘텐츠학회 논문지)

Digital Contents Society (한국디지털콘텐츠학회)
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A Study on the Factors Influencing Acceptance of Social Media-based Smart Commerce Service through Personal Innovativeness

개인의 혁신성이 소셜미디어 기반 스마트커머스의 수용에 미치는 영향 요인 연구

  • Lee, Sang-Ok (Business school, Seoul School of Integrated Sciences & Technologies) ;
  • Lee, Sang-Ho (School of Digital Media, Kyungsung University)
  • 이상옥 (서울과학종합대학원 경영학) ;
  • 이상호 (경성대학교 디지털미디어학부)
  • Received : 2018.02.14
  • Accepted : 2018.03.25
  • Published : 2018.03.31
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Abstract

This study deals with the factors influencing acceptance of social media-based smart commerce service through personal innovativeness by quantitative empirical research method. Researchers have viewed that personal innovativeness affects the aesthetic criteria, hedonic value, economic value, and subjective norms, which are subdivided elements of emotion and characteristics. The hypothesis is that the emotional and characteristics variables affect the variables such as purchase intention and word of mouth intention of the TAM and the post acceptance model (PAM). The research model proposed in this study is a integrated model of proven models in previous studies, and it is expected that there will be a theoretical and practical contribution of research. The researchers hope that this study will make a significant contribution to the industry and policy in dealing with the acceptance of smart commerce services emerging in the area of e-commerce and social media marketing.

본고는 개인의 혁신성이 소셜미디어 상에서 제공되는 스마트커머스 서비스의 수용에 미치는 영향을 정량적으로 실증한 연구다. 연구자들은 개인의 혁신성이 감성 및 특성의 세분화된 요소인 심미성, 쾌락성, 경제성, 주관적 규범 등에 영향을 주는 것으로 보았다. 또한 감성 및 특성 변인들이 전기 기술 수용모형(TAM)과 후기 기술 수용모형(PAM)의 구매의도와 구전 의도 등의 변인들에 영향을 주는 것으로 가설을 제시하였다. 본 연구에서 제시하고 있는 연구모형은 선행 연구에서 검증된 모형을 통합하여 제시하고 있는 것으로 연구의 이론적, 실무적 공헌점이 있을 것으로 보았다. 연구자들은 본 연구가 e-커머스 및 소셜미디어 마케팅 분야에서 새롭게 대두되는 스마트커머스 서비스의 수용을 다룬 점에서 산업과 정책에 상당한 공헌이 있을 것으로 기대한다.

Keywords

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