• Title/Summary/Keyword: 소비자 구매의사결정

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The Ethical Clothing Consumption Behavior of Female Adolescents in Jeollanamdo Area by their Shopping Orientation (전남지역 청소년기 여학생의 쇼핑유형과 의류제품의 윤리적 소비행동 연구)

  • Wee, Eun Hah;Park, Woo mee
    • Journal of Korean Home Economics Education Association
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    • v.31 no.3
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    • pp.57-71
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    • 2019
  • This study intended to analyze the ethical clothing consumption behavior of female adolescents and use it as a basic data for education. Specifically, the female adolescents were classified according to their shopping orientation and then the differences among these groups were examined in terms of their ethical consumption behavior of clothing products, i.e., buying, using and disposing. As a result, three groups were identified: pleasure-seeking, intermediate, independence pursuing according to the shopping orientation sub-factors (loyal, enjoyment, impulsive, imitative and independent). The pleasure-seeking group were more likely to conduct ethical use behavior of clothing products, while the independence-pursuing group conducted more ethical buying and ethical disposing behavior. The lower their desire to enjoy shopping itself, the more cautious they are about their own decisions, and the more confident they about buying from the brand and store they liked, the more likely they were to conduct ethical buying behavior of clothing products. On the other hand, when the emotional and desire-seeking tendencies are combined with independent shopping tendencies, the more likely they conduct ethical use behaviors. In addition, the more they make independent purchasing decisions, the more likely they are to conduct ethical disposal behaivors. The results of this study suggest that providing detailed consumer education that considers individual differences in shopping orientation is needed.

Qualitative Evaluation of Quality with Hierarchical Structure Using Fuzzy Inference (퍼지추론에 의한 계층구조를 가진 품질의 정성적 평가)

  • Kim, Jeong Man
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.20 no.43
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    • pp.37-46
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    • 1997
  • 제품의 정성적 품질평가에서, 제품의 최종품질을 구성하는 다수의 특성에 대한 만족도가 언어로써 표현되어 소비자의 구매행동이란 의사결정으로 표출되는데, 이러한 주관적 평가에는 평가의 애매함(fuzziness)이 수반되므로 품질의 평가구조를 합리적으로 파악하기 위해서는 애매함의 존재를 고려에 넣지 않으면 안된다. 다수의 품질특성이 계층적(hierarchical)인 구조로 연결되어 최상위 품질특성으로 구성되며, 특성간의 중요도(relative importances)가 계층별로 결정되는 경우, 이들 개개의 특성에 대한 만족도의 평가로부터 어떤 구조적인 관계를 통해 그 제품에 대한 종합평가가 이루어지나, 개개의 특성에 대한 평가가 애매한 이상 최종 결과인 종합적 만족도도 애매한 것으로 된다. 즉, 평가모델의 구조도 평가의 패턴도 퍼지화되므로 이러한 평가에서 퍼지이론의 응용에 따른 효과를 가장 크게 기대할 수 있는 퍼지추론모델을 이용하여 계층간, 품질특성간의 퍼지관계와 특성의 중요도 및 언어변수(linguistic variables)의 형태로 주어지는 입력정보로써 품질구조를 명확히 하고, 패턴인식(pattern recognition)의 개념을 이용하여 평가자의 제품에 대한 평가결과를 언어로써 표현한다.

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The Incentive Effect and Issues of Sales Promotions in Consumer Decision Making (구매의사결정과정에서 판매촉진의 인센티브 효과와 문제점)

  • 이미화;여정성
    • Journal of Families and Better Life
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    • v.21 no.4
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    • pp.41-53
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    • 2003
  • The purpose of this study is to understand and verify the incentives as an important market environment and to help consumers use them effectively, and consequently to improve the consumer welfare. This study examined the representative incentive, the sales promotions which can effect on the consumer decision making process and current issues of them. For the purpose, a coffee specialty store was hypothesized and the subjects were 20∼30 years old, since the sales promotions can be more effective toward the younger consumers making their decisions low-involvement goods and services. The conclusions can be summarized as follows; Consumers understand the advantages and disadvantages of sales promotion very well, and use them rationally and usefully to maximize their satisfaction. the sales promotions act as incentives in the all steps of decision making processes. Generally, consumers prefer to get things at a good price, so in this survey, the discount coupons and the point accumulative membership had more effect than others. Consumers pointed out controversial issues of the sales promotions as follows: the sales promotions could bring about cost rising and unnecessary and/or impulse buying, and stir up speculative motivation. These are common serious problems in the sales promotions. The sales promotions are very useful tools in promoting sales but not fundamental in the long run. Marketers and manufacturers should keep it in mind that the best way to satisfy the consumers is to keep all things in good quality and moderate price.

A Study on Factors Affecting the Purchase Intention of Housing (주택 구매의도에 미치는 영향에 관한 연구)

  • Kim, Soo Kyung;Ha, Kyu Soo
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.14 no.2
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    • pp.181-190
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    • 2019
  • The purpose of this study is to help the understanding of the housing market through the influence of consumer choice attributes and financial policy on home buyer behavior. The key issue in the analysis is to take into account moderate effect of housing investment demand between different types of housing attribute choice and financial policy. The results of the study are as follows. First, convenience, education location, and neighborhood level have a significant effect on the purchase intention of the housing. Second, government policy have no significant influence on the purchase intention of the house. Third, the moderating effects of real estate investment outlook are that the neighbors level and interaction variables have a statistically significant effect on the purchase intention of the house. Since the government's financial policies do not affect the decision to buy a house, in reality, excessive regulation may reduce the quality of housing welfare for the first time home buyers. As a result of this study, the financial policy of the government does not affect the decision of the purchase of the house. In reality, the excessive regulation may reduce the quality of the housing welfare for the first time home buyer. Only an analysis which combines these aspects of consumer's choice can adequately describe and explain the actual change in demand in the residential market.

Marketing Strategy for the Digital Age (디지털시대의 마케팅 전략)

  • 고완기
    • Journal of the Korea Society of Computer and Information
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    • v.6 no.1
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    • pp.90-94
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    • 2001
  • A new word, “Prosumer”, refers to a person who develops and produces goods which they would like to purchase online in real time. Consumers do not simply rely on choosing the good provided by manufactures any more. They are involved in the process of manufacturing good and the creation of organized purchase groups. They aim to purchase the best quality good at the lowest price through reverse auction under the warranty system. If the consumer's way of thinking is controlled by company owners and corporate CEO's profit-centered policy making, the companies will fail to keep pace with the current stream of the digital marketing age, and be destined for failure. I will discuss the changing marketing environment, new marketing strategy, and marketing realization on the internet in this thesis.

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Influences of omni-channel shopping motivations on consumer acceptance of omni-channel strategies through fashion product purchasing processes (옴니채널 쇼핑동기가 패션제품 구매의사결정단계별 소비자의 옴니채널 전략 소구에 미치는 영향 연구)

  • Kim, Aekyung;Lee, Eun-Jung
    • The Research Journal of the Costume Culture
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    • v.26 no.1
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    • pp.109-124
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    • 2018
  • As fashion and distribution companies have increasingly turned to implementing marketing activities that use omni-channel strategies, it is imperative to explore consumer-oriented evaluations of omni-channel shopping for fashion products. Through contributing to the growing research flow of consumer behavior within omni-channel contexts, the current study explores consumer motivations for omni-channel fashion shopping and their impacts on the decision-making stages of fashion products. The authors first performed in-depth interviews with six Korean consumers and confirmed the four types of consumer motivation for omni-channel shopping, and how decision-making processes react to fashion companies' omni- channel marketing strategies. These findings were used to set survey items for the main study. Based on the results and findings of previous literature, an online survey was conducted with 300 participants who had actual experience with omni-channel shopping for fashion products. The statistic results from the survey revealed the following: First, the in-depth interviews allowed the authors to confirm four factors of omni-channel shopping motivation (ubiquity, efficiency, convenience, and impulsiveness). Second, the survey showed the authors that among the four factors of omni-channel shopping orientation, impulsiveness had the greatest effect on consumer behaviors at the preand on-purchase stages, while the ubiquity factor had the greatest effect at the post-purchase stage. As such, the study empirically tested the omni-channel-specific factors of shopping orientation and motivation. In addition, it showed the effect of omni-channel marketing on various stages of the decision- making process and the study's limitations and implications were discussed.

An Exploratory Study on Hallyu Product Purchase Decision Making Process of Iranian Women in their 20s -Based on Beauty Products and Fashion Products- (20대 이란 여성 소비자의 한류 상품 구매의사결정과정에 관한 탐색적 연구 -뷰티 제품과 패션 제품을 중심으로-)

  • Shin, Eun Jung;Lee, So Yeong;Kim, Eun Kyung;Koh, Ae-Ran
    • Journal of the Korean Society of Clothing and Textiles
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    • v.43 no.1
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    • pp.33-50
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    • 2019
  • This study investigates the decision-making processes of Iranian women in their twenties who purchased Hallyu beauty and fashion products. We conducted ten in-depth interviews of Hallyu enthusiasts who previously purchased Hallyu products. Interviewees were recruited using a snowball sampling technique based on nonprobability sampling. Interviews were conducted in the 1:1 in-depth interview format for one hour of each interview from April 11, 2017, to May 14, 2017, using semi-structured questionnaires, and recorded with consent. Our analysis of the characteristics of consumption behaviors of the women used seven steps of the purchase decision-making process. This study used interviews to analyze the following questions. Research Question 1. What is the decision process for Iranian women's consumer products purchase? Research Question 2. What are the characteristics and meaning of each stage of Iranian women's consumer decision-making process? Data collection in this study was limited to participants in their twenties; however, this research will be helpful for future Hallyu and Iranian consumer analysis. A follow-up study should examine the purchasing decisions of women in additional age groups in order to generalize the results.

A Deep Learning Based Recommender System Using Visual Information (시각 정보를 활용한 딥러닝 기반 추천 시스템)

  • Moon, Hyunsil;Lim, Jinhyuk;Kim, Doyeon;Cho, Yoonho
    • Knowledge Management Research
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    • v.21 no.3
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    • pp.27-44
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    • 2020
  • In order to solve the user's information overload problem, recommender systems infer users' preferences and suggest items that match them. The collaborative filtering (CF), the most successful recommendation algorithm, has been improving performance until recently and applied to various business domains. Visual information, such as book covers, could influence consumers' purchase decision making. However, CF-based recommender systems have rarely considered for visual information. In this study, we propose VizNCS, a CF-based deep learning model that uses visual information as additional information. VizNCS consists of two phases. In the first phase, we build convolutional neural networks (CNN) to extract visual features from image data. In the second phase, we supply the visual features to the NCF model that is known to easy to extend to other information among the deep learning-based recommendation systems. As the results of the performance comparison experiments, VizNCS showed higher performance than the vanilla NCF. We also conducted an additional experiment to see if the visual information affects differently depending on the product category. The result enables us to identify which categories were affected and which were not. We expect VizNCS to improve the recommender system performance and expand the recommender system's data source to visual information.

A Study on the Influence of Sentiment and Emotion on Review Helpfulness through Online Reviews of Restaurants (레스토랑의 온라인 리뷰를 통해 감성과 감정이 리뷰 유용성에 미치는 영향에 관한 연구)

  • Yao, Ziyan;Park, Jiyoung;Hong, Taeho
    • Knowledge Management Research
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    • v.22 no.1
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    • pp.243-267
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    • 2021
  • Sentiment represents one's own state through the process of change to stimulus, and emotion represents a simple psychological state felt for a certain phenomenon. These two terms tend to be used interchangeably, but their meaning and usage are different. In this study, we try to find out how it affects the helpfulness of reviews by classifying sentiment and emotion through online reviews written by online consumers after purchasing and using various products and services. Recently, online reviews have become a very important factor for businesses and consumers. Helpful reviews play a key role in the decision-making process of potential customers and can be assessed through review helpfulness. The helpfulness of reviews is becoming increasingly important in practice as it is utilized in marketing strategies in business as well as in purchasing decision-making issues of consumers. And academically, the importance of research to find the factors influencing the helpfulness of reviews is growing. In this study, Yelp.com secured reviews on restaurants and conducted a study on how the sentiment and emotion of online reviews affect the helpfulness of reviews. Based on the prior research, a research model including sentiment and emotions for online reviews was built, and text mining analyzes how the sentiment and emotion of online reviews affect the helpfulness of online reviews, and the difference in the effects on emotions It was verified. The results showed that negative sentiment and emotion had a greater effect on review helpfulness, which was consistent with the negative bias theory.

The implementation of the search system by Human sensibility Ergonomics for customer shopping benefit based on Internet shopping mall (인터넷 쇼핑몰에서 고객 쇼핑편익을 위한 감성공학적 검색 System 구현)

  • 오진희;김돈한
    • Archives of design research
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    • v.13 no.1
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    • pp.49-58
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    • 2000
  • This study is to implement the search system of human sensibility ergonomics in the internet shopping mall, which is a the electronic commerce in the contemporary as a shopping culture on the internet. Instead a category of business, an item, cost & size is using the keyword of a search in a existing shopping mall, the research is accomplished the center of system selecting products by the sensitivity feeling in products. The search system chooses the proper item and makes database with the sensible vocabulary for its image and then searches the item chosen by customers with keywords of the vocabulary after constructing web-server on the internet. This study - systematizes customers' sensible needs with more practical ways. - recognize the customers' sense on items and provides the applied technology conditions tor customers. - gives more opportunities of choice to customers on the internet shopping mall. - supplies various information and approaches to the customers' needs with practice.

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